Compass Connect Support Services

25/08/2026

A support plan is a guide,

It gives us a starting point to understand the person’s goals, routines, preferences, communication, and support needs. But great support goes beyond simply following what is written.

It means paying attention to what is working, noticing when something changes, and adjusting our approach with care and respect.

Good support providers stay observant, flexible, and person-centred, because people’s needs can change over time.

25/08/2026

Tonight, that looked like steak, mash, mushroom sauce and broccoli — cooked, served and clearly enjoyed. 😂

Real meals. Real routines. Real life in SIL.

24/08/2026

Feedback like this means a lot — especially when you never asked for it.

This came through after a complex period of support involving hospital discharge planning, changing support needs, family support and ongoing communication across a multidisciplinary team.

For us, good support is never just about filling a shift. It’s about thinking ahead, keeping everyone informed, supporting the family, planning for changes and making sure the right people are working together for the best possible outcome.

We’re grateful when that difference is seen and recognised.

Quality support. Clear communication. Trusted partnerships.

23/08/2026

Independence does not mean doing everything alone.

It means having the right support, choices, tools, and confidence to do as much as possible in a way that works for the person. Respecting preferences, routines, and communication styles

Person-centred support builds confidence by helping people feel capable, heard, and in control of their own lives.

18/08/2026

Learning a person’s routine is about more than knowing what happens next. It’s about understanding what is normal for them.
These changes can tell us when a person may need extra suppor, or a different approach.
Person-centred support starts with paying attention, listening, and noticing what has changed. "

10/08/2026

08/08/2026

A SIL vacancy is more than an available room.

Families and Support Coordinators want to know:

* Will staff actually understand the person?
* Will changes be noticed early?
* Will important information carry across shifts?
* Will concerns be followed up?
* Will support build independence, not dependence?

At Compass, our Redbank Plains home is backed by participant-specific induction, clear handovers, ongoing observation, communication with families and stakeholders, and structured escalation when something changes.

We currently have 2 participant vacancies for SIL, respite/STA and MTA.

The house matters. The systems around the person matter more.

If you’re supporting someone looking for SIL, respite/STA or MTA, send us a message or contact our team to see whether our Redbank Plains home may be the right fit.

05/08/2026

#001 | The Best Support Starts With Curiosity

Some people can tell you exactly what they need.

Others can’t.

When someone is unable to communicate with words, observation becomes one of the most important skills a support worker can have.

Sometimes the first sign that something isn’t right isn’t what someone says.

It’s what they stop doing.

The meal they normally enjoy.

The morning walk they never miss.

The smile that’s suddenly gone.

Great support starts with one simple question:

“What’s different today?”

At Compass Connect Support Services, we believe the smallest observations often make the biggest difference.

💜 Supporting independence. Building confidence.

08/07/2026

Support Workers Wanted – Redbank Plains, QLD

We are currently seeking a number of reliable, compassionate and committed Support Workers to join a small team supporting adults in a SIL home.

Various weekday, weekend and sleepover shifts are currently available.

Available Shifts:
• 6:00 am – 2:00 pm (Morning) • 2:00 pm – 6:00 am (Includes inactive sleepover from 10:00 pm – 6:00 am)

The Role Includes:
• Personal care (showering, dressing, toileting and hygiene)
• Meal preparation and light household duties
• Supporting daily routines and community participation
• Working collaboratively with families and allied health professionals
• Completing clear documentation and progress notes We’re Looking For People Who Are:
• Reliable, honest and professional
• Confident communicating in clear spoken and written English
• Experience in disability support is highly regarded
• Experience supporting participants with complex needs, non-verbal communication and Positive Behaviour Support (PBS) is highly regarded
• Students studying Nursing, Psychology, Human Services, Social Work or Allied Health are encouraged to apply.

If you’re passionate about making a genuine difference and can commit to regular shifts, we’d love to hear from you.

Please email your resume, availability and a brief introduction to: [email protected]

29/06/2026

We rise by learning, collaborating and supporting one another.

Great conversations with fellow founders today.