Please note that due to privacy laws we cannot accept queries relating to existing financial management or guardianship matters on this page. We encourage contributions to the page; however content is moderated. We may delete posts relating to other community members, customers or employees that moderators consider to be:
• abusive, offensive or unlawful: harassment, swearing, or derogatory comme
nts that are racist, sexist, homophobic, are sexually explicit, or discriminate against age, disability or religion.
• defamatory: negative attacks, untrue comments, or posts that falsely represent another person.
• personal details: private information or personal details posted about yourself, customers, protected persons or employees.
• legal in nature: we cannot comment on any legal matters, and information we provide is not intended to be legal advice.
• political in nature: as a public service agency, we’re unable to respond to political commentary about political parties and personalities.
• an infringement of intellectual property rights: please respect and acknowledge original creators when sharing content.
• spam: we do not accept advertisements, requests to endorse commercial products or services, or solicit donations. Any links we may provide are a guide only and we are not responsible for any external content.
• a violation of Facebook’s terms and conditions. To create meaningful and valuable discussion, please stay on topic when commenting. We aim to bring you reliable, timely and accurate information. However, to the extent permitted by law, NSW Trustee and Guardian is not responsible or liable for any content posted on or uploaded to this site by a user or any content on third party sites linked to this site. Note: questions posted outside the hours of 9am-5pm, Monday to Friday, will be attended to the next business day. These guidelines were updated in March 2021.