10/06/2026
💻✨ Behind every great service is a team that never stops learning.
Over the past two months, our Business Support Officer, Rebecca Young, has been leading an ongoing Digital Skills Programme across Solo Housing, helping colleagues build confidence with everything from information management and Microsoft 365 to internal systems, digital security and everyday digital problem-solving.
The programme was developed following a digital skills survey and colleague feedback, ensuring support is tailored to real needs rather than a one-size-fits-all approach.
Alongside workshops, colleagues can access one-to-one coaching and flexible self-directed learning to help them develop at their own pace.
Why does this matter? Because stronger digital skills help us work more efficiently, manage information more effectively and ultimately provide a better service for our customers.
At Solo Housing, we're committed to continuous improvement – investing in our colleagues so we can continue supporting people facing homelessness across East Anglia with confidence, professionalism and care.
After all, building skills today helps us create better outcomes tomorrow. 💙
