Llais Cardiff & Vale

Llais Cardiff & Vale We’re here to make sure your views and experiences are used by decision-makers to plan and deliver better health and social care services.

And when things go wrong our independent and trained complaints advocates can support you to make complaints.

As we head into autumn, it's a good time to start thinking about protecting yourself and your loved ones from flu.Flu is...
04/09/2026

As we head into autumn, it's a good time to start thinking about protecting yourself and your loved ones from flu.

Flu is a highly infectious respiratory illness that can cause serious complications for some people, including older adults, pregnant people, young children, and those with certain long-term health conditions. The flu virus changes every year, which is why an updated flu vaccine is offered annually.

👩‍⚕️If you're eligible for a flu vaccination, look out for information from your GP practice, pharmacy, or healthcare team.

Want to learn more about the flu vaccine, who it's for, how it works, and possible side effects? Read the official patient fact sheet here: 👉 https://www.gov.uk/government/publications/influenza-flu-vaccine-factsheet-information-for-patients-parents-and-carers/influenza-flu-vaccine-factsheet-information-for-patients-parents-and-carers

03/09/2026

Did you know? 💡

Feedback shared with Llais highlighted that people attending diabetic eye screening couldn't easily see all available screening venues online.

We've shared those experiences with Public Health Wales and improvements are now being planned to make location information clearer and easier to access.

The proposed changes will help people:

Find their nearest screening location 📍
Consider venues with better transport links 🚌
Access clearer information before their appointment ℹ️

Have you attended a health appointment where information wasn't clear or easy to find? Share your experience with us.

Your feedback helps us highlight issues and drive improvements across Wales.
🔗https://ow.ly/gEAX50ZCsYA

We had a great time attending Cardiff South West Cluster Healthy Lives Event yesterday!We’re grateful to everyone who to...
26/08/2026

We had a great time attending Cardiff South West Cluster Healthy Lives Event yesterday!

We’re grateful to everyone who took the time to speak with us. Your voices matter, and we’re committed to making sure they are heard by those who can make a difference.

🗣️ People shared concerns about:

🏥Local Hospital Experiences

🤝Cancer Care

👩‍⚕️GP Experiences.

Llais are getting ready to attend Cardiff South West Cluster Healthy Lives Event tomorrow!Why not come along and speak t...
24/08/2026

Llais are getting ready to attend Cardiff South West Cluster Healthy Lives Event tomorrow!

Why not come along and speak to one of our volunteers or staff about your views and experiences of health and social care services?

21/08/2026

💬 Turning insight into action

Last week, we shared our report highlighting the experiences of Welsh speakers using health and social care services across Wales.

People told us that being able to speak Welsh helped them feel understood, respected and involved in decisions about their care. Others described the challenges they faced when Welsh language services weren't available.

Today, we're pleased to share that Llais has signed a new Welsh Language Pledge with the Welsh Government as part of Mwy na geiriau.

The pledge sets out how we'll work together to strengthen Welsh language provision across health and social care, support the Active Offer, and ensure the experiences of Welsh speakers continue to inform improvement.

This is an important step forward, but it's also a reminder of why listening matters. The experiences shared in our recent report will help shape the work we do through this partnership.

Everyone should be able to receive care in the language that feels right for them.

Follow the links in the comments to read our pledge and the spotlight report 👇

On behalf of Cardiff University, we share the following information.💊 Do you have medicines that you no longer use? We w...
17/08/2026

On behalf of Cardiff University, we share the following information.

💊 Do you have medicines that you no longer use? We want to hear from you!

Cardiff University researchers are exploring ways to make medicine use more sustainable and environmentally friendly.

If you: ✅ Are aged 18 or over
✅ Are currently a university student in the UK

Please take just 10 minutes to complete our survey and share your experiences.

By taking part, you'll help improve understanding of unused medicines and support more sustainable healthcare practices.

📱 Scan the QR code on the poster to get started.

For more information, contact: [email protected]

Llais staff are having a great time at The Vale Show and have spoken to a number of people about their experiences of he...
12/08/2026

Llais staff are having a great time at The Vale Show and have spoken to a number of people about their experiences of health and social care services and the support Llais can offer.

🗣️ If you are at today's event, why not come along and speak to us!

On behalf of Cardiff and Vale University Health Board, we share the following information -👩‍⚕️Share your experiences (...
11/08/2026

On behalf of Cardiff and Vale University Health Board, we share the following information -

👩‍⚕️Share your experiences (for ethnic minority communities only), help to improve health services!

If you would like to participate in a focus group, please email ✉️ [email protected] or 📞02920 871 054.

Address

Llais Cardiff, Welsh Government Buildings, Cathays Park, King Edward VII Avenue
Cardiff
CF103NQ

Telephone

+442920750112

Website

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