Llais Cardiff & Vale

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Llais Cardiff & Vale We’re here to make sure your views and experiences are used by decision-makers to plan and deliver better health and social care services.

And when things go wrong our independent and trained complaints advocates can support you to make complaints.

20/10/2026

At Llais, we believe everyone's experiences matter.

We know that people from different communities can experience health and social care services in different ways. That's why it's so important that we hear from people from all backgrounds and communities across Wales.

Have you, a family member, or someone you care for had an experience of health or social care you'd like to share?

Whether it's something that worked well or something that could be improved, your experience can help us speak up for people and influence positive change.

When more voices are heard, services can better reflect the needs of everyone in Wales.

πŸ’¬ We'd love to hear from you!
https://ow.ly/G0z950ZWTOj

16/10/2026

🎲 Did you know play can help children cope with illness, treatment and difficult experiences?

In the latest episode of The Health and Social Care We Want podcast, Alyson Thomas speaks to Marianne Mannello from Play Wales about why play is a vital part of children's health, wellbeing and recovery.

They discuss how play helps children feel less anxious, build resilience and have a stronger voice in their care, as well as exciting new developments through the Play Well in Wales project.

✨ Since recording this episode, Play Wales and Starlight UK have begun implementing the Play Well in Wales project. Running over two years, the project aims to support a strategic approach to play in healthcare settings across Wales, embedding the Play Well Toolkit within NHS trusts, supporting families and strengthening play-based approaches in children's healthcare.

Watch here ⏯️ https://www.youtube.com/watch?v=E1VuldY7qDE

15/10/2026

πŸš— What happened before you reached the Emergency Department at Grange University Hospital? Did you contact a GP, NHS 111 Wales, pharmacy or ambulance service first?

πŸ”— Share your experience: https://forms.cloud.microsoft/e/6yAgGBsVBN

πŸ“ž Prefer to talk to someone? 01633 838516 | πŸ“§ [email protected]

15/10/2026

πŸ“’ Your experience of the Emergency Department at Grange University Hospital matters. Have you attended recently?

We want to hear what worked well and what could have been better.

πŸ”— Share your experience: https://forms.cloud.microsoft/e/6yAgGBsVBN

πŸ“ž Prefer to talk to someone? 01633 838516 | πŸ“§ [email protected]

09/10/2026
πŸ“’ Public Engagement OpportunityWe're sharing this opportunity from NHS organisations across South East Wales to gather v...
29/09/2026

πŸ“’ Public Engagement Opportunity

We're sharing this opportunity from NHS organisations across South East Wales to gather views on how some services are planned and delivered across the region.

If you'd like to have your say on regional NHS services and help shape future healthcare, take part in the survey below.

πŸ“ https://ow.ly/IKxP50ZSa2L

πŸ“… Open until 31 October 2026

28/09/2026

We want your feedback on the proposed changes to the way eligibility for the Non-Emergency Patient Transport Service is assessed.

The proposals will not affect:
- Patients travelling for renal dialysis
- Urgent or life-sustaining treatments
- Hospital discharge services
- Hospital transfer services

Share your views by clicking the link in comments.

πŸ“’ Have Your Say About Mental Health and Social Care ServicesHave you received mental health or social care support? We w...
24/09/2026

πŸ“’ Have Your Say About Mental Health and Social Care Services

Have you received mental health or social care support? We want to hear about your experiences.

Whether your experience has been positive or challenging, your feedback can help us understand what's working well, identify areas for improvement, and influence future services.

By sharing your views, you'll help ensure that the voices of people who use mental health and social care services are heard.

πŸ“ Complete our short survey here: https://forms.cloud.microsoft/e/wZBnhkp9qw

Every response matters. Thank you for taking the time to share your experience.

20/09/2026

Have Your Say on Adult Mental Health Services in Cardiff and the Vale !

We want to hear about your experiences of adult mental health services. We're visiting community groups across Cardiff and the Vale to listen to local people and gather feedback that can help shape and improve services.

Upcoming visits:

πŸ“… Monday 21 September
πŸ• 2:30pm
πŸ“ 4Winds

πŸ“… Wednesday 23 September
πŸ•¦ 11:30am
πŸ“ Mental Health Hub, Principality Stadium

πŸ“… Friday 25 September
πŸ•¦ 10:00am
πŸ“ St Vincents, Men’s Group, Ely

πŸ“… Monday 28 September
πŸ•Ÿ 4:30pm
πŸ“ The Living Room (Adult’s Group)

πŸ“… Tuesday 29 September
πŸ•₯ 10:30am
πŸ“ The Living Room (Women’s Group)

πŸ“§ For more information, please contact:
[email protected]

Address

Llais Cardiff, Welsh Government Buildings, Cathays Park, King Edward VII Avenue
Cardiff
CF103NQ

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