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Monday 8:30am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

First Point Dorset

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First Point Dorset

Dorset Integrated Prevention Partnership. First Point can help with health & wellbeing, housing issues, social isolation and / or leaving Hospital.

Working alongside people living in Dorset Council locality. We can help you with:
Accessing and appealing welfare benefit claims
Rent arrears and other housing issues
Finding more suitable accommodation
Preventing eviction
Budgeting
Reducing social isolation
Connecting with your local community

Acting as an advocate for you or linking in with other agencies such as your landlord, benefit agencies

, your local council or community groups

With your views and opinions underpinning our assistance, our Recovery workers and Health & Wellbeing partners will help plan your support, prioritising what matters to you most .

11/06/2026

It was a fantastic day at the first Age Without Limits, hosted at The Veterans Hub Community Cafe in Portland. It was an uplifting occasion, bringing together organisations, volunteers, and community members with a shared mission ‘to challenge the stigma around aging and tackle social isolation’.

Despite a breezy start, the weather largely stayed on our side and certainly didn’t dampen spirits. And certainly not with the ‘naafi’ offering hot drinks to all!

In fact, nothing could stop our dedicated knitters, who gathered, needles in hand, continuing their craft with admirable determination and a lot of laughter. They even went out for a ride on the visiting trike; not a stitch dropped! Thank you Cycling Without Age Weymouth

Read about the day in the comments...

19/05/2026

Our team will be at an event hosted by the The Veterans Hub Weymouth & Portland CIC on 10 June we are co-hosting an Age Without Limits event to tackle ageism and the negative effects that come with it!

Age Without Limits Day is an annual day for us all to come together and take action to end ageism - as individuals, with friends and family, in our communities and in our workplaces.

The Veteran's Hub will be offering a range of activities for locals. From board games to learning about gardens, come and join the fun from 11am.

At 12 there will also be a free BBQ for everyone to enjoy, as well as live music!

14/05/2026

Look at this amazing team!

They're part of First Point Dorset, a service that helps community members with various challenges they face. 🤗

when people contact our team for help they are able to offer information, guidance and/or face to face appointments to discuss:
💛 Reducing social isolation
💛 Connect with your local community
💛 Respond to an immediate crisis
💛 Access and appeal welfare benefit claims
💛 Address rent arrears and other debts
💛 Find more suitable accommodation
💛 Prevent eviction
💛 Resettle after a stay in hospital (Home from Hospital).

Visit their website for more (1st comment).

27/04/2026

Dorset Council is looking for volunteers to join a countywide network of Age Friendly Dorset Ambassadors. Our First Point Dorset team will be involved, and our lovely manager has already become an ambassador!

You can be any age, from any background. All that’s needed is a passion for helping shape a long term, age friendly future for Dorset.

Article🔗 in the comments👇

17/04/2026

Our dedicated team in Dorset provides vital support through advice and drop-in sessions.

Last year, we assisted over 2,300 individuals facing various challenges, such as reintegrating after hospital stays or combating social isolation.
With a focus on kindness and compassion, we strive to make a positive impact in our community. 🤝💙

Molly has been with our team for a few months, and finds her role rewarding!

💬 When you call Dorset First Point, you’re speaking to a real person whose job is to listen, not rush you or judge your situation. There’s no “right way” to explain what’s going on in your life, you just start where you are. We understand that sometimes people call when they are not in a good space. But we’ll do our best to help you.💛

16/04/2026

Our First Point Dorset team is made up of passionate, caring people who are committed to supporting their community and helping others thrive. Suzanne has been with us for years, and loves helping people

Whether you’re facing homelessness, social isolation, or just need someone to talk to, if you live in Dorset we’re here for you. 💛 Get in touch with us today.

💬 'What makes Dorset First Point quite unique is that support workers can meet people wherever they feel safest — at home, in a café, a pub, or a community space. It’s completely client-led'. 💬 Suzanne, Senior Community Support Partner.

14/04/2026

Our First Point Dorset team are made up of dedicated and caring individuals. They do it because they want to help their community and see people thrive. Rebecca leads a fantastic team with local knowledge who can help with a variety of things. From homelessness to social isolation, if you need to speak to someone and live in Dorset, contact us.

💬 I love my job. I love doing what we do. I’m now at service manager level, and I still do it because I want to make a difference to the people we work with. The people we work with are Dorset residents, so our neighbours, our friends.

I guess I’ve had some lived experience, which resonates for me. When I joined the trust as a front-line worker, I knew I’d found the place I wanted to work. It’s to make that difference and I know we still do.
I’m incredibly proud of everyone in the team!💬 ❤️

Rebecca Roberts - Service Manager

10/02/2026

🌟First Point Dorset, your community assistant service. 🌟

We support people aged 16+ who may be facing challenges such as homelessness, poverty, poor physical or mental health, or social isolation. If you need help, you can reach us through our central point of contact and speak with one of our friendly team members about your situation.

We’re also here to support anyone returning home after a hospital stay.
💬 We can help if you are:

• Homeless or at risk of homelessness
• Living in unsuitable or unsafe accommodation
• Experiencing poor mental health
• Struggling financially
• Feeling lonely or isolated
• Wanting to stay independent in your community
• At risk of domestic abuse
• A young person in need of support
• A vulnerable family
• An older person needing a helping hand

🤝 Together, we can:
• Reduce isolation and help you connect with your community
• Support you during a crisis
• Help you access or appeal welfare benefits
• Address rent arrears and other debts
• Find safer, more suitable accommodation
• Prevent eviction
• Support you in resettling after a hospital stay
• Advocate on your behalf with landlords, councils, and agencies

🏡 First Point Home from Hospital
Our Home from Hospital service helps people return safely and confidently to their lives after a hospital stay. Some people can’t go straight home without support—so we help put the right arrangements in place.

Want to learn more? Visit theyoutrust.org.uk/first-point-dipp

16/12/2025

Karen Hobbs, Assistant Director for Community Services, visited our First Point service at The Veterans Hub Weymouth & Portland CIC last week.

They host a weekly drop-in session offering essential support to combat homelessness, poverty, and social isolation.

Karen enjoyed meeting the dedicated managers, volunteers, and clients while touring their impressive facilities. And the cake and tea, of course!

She'll be returning next summer to see the bustling allotment and outdoor space in use! 🌱 Learn more about our services and other drop ins https://theyoutrust.org.uk/first-point-dipp

19/11/2025

-Carers Event at Wimborne Allendale Centre-
This morning our team attended a fantastic carers event at the Allendale Centre in Wimborne. It was a busy and vibrant gathering, with over 30 information tables offering resources and support.

We had the chance to do plenty of networking and discovered a wealth of leaflets, timetables, and local events we didn’t know about before. Prama had a strong presence, sharing details of their upcoming activities for carers and the community.

Most attendees were carers supporting loved ones with dementia, and it was inspiring to see so many people coming together to share knowledge and experiences.

Address

Dorchester

Opening Hours

Monday	8:30am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+443301232550

Website

https://theyoutrust.org.uk/first-point-dipp/

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