The Gambia Public Utilities Regulatory Authority - PURA

The Gambia Public Utilities Regulatory Authority - PURA The Gambia Public Utilities Regulatory Authority (PURA) is a multi-sector regulator established by an Act of the National Assembly of The Gambia.

Under The Gambia Public Utilities Authority Act of 2001 (The PURA Act), which came into force at the latter part of 2003, the National Assembly (Parliament) set up PURA as a multi-sector regulator. Company overview

• The day to day management of the institution is carried out by the Director General with a core team of experts and technical staffs in four Departments. The Legal Unit reports direc

tly to the Director General. Director General
• Responsible for the day-to-day management of PURA with the objective of improving the efficiency with which public utility services are provided and increasing the percentage of Gambia residents having access to our regulated services. Technical Regulation Directorate
• Advises the Board (through the Director General) on issues relevant to regulation of the telecommunications, electricity and water sectors. It also monitors compliance with regulations and service quality. Economics & Finance Directorate
• Advises the Board (through the Director General) on rates and tariffs; performs economic and financial analyses; conducts research and develops special studies and forecasts. Administration and Human Resource Directorate
• Oversees personnel functions of the PURA; coordinates administrative activities, including procurement, staff welfare and motivation. It also handles the staff health insurance and social security schemes. Consumer Affairs Directorate
• Handles consumer complaints of utility services and reviews these with the relevant service providers. It monitors the level of consumer satisfaction with services provided by utilities and PURA itself. Public & International Affairs Unit
• Responsible for External Communications, public and corporate affairs; and liaises with International Partners through collaborations with other directorates and units

Legal, Licensing and Enforcement Unit
• Advises the Board (through the Director General) and management on all legal matters affecting the Authority. Draft all legal instruments such as licenses, contracts and regulations of the Authority.

The Chief Executive Officer of Oil Trading and Logistics (OTL) Africa Downstream, Mrs. Joyce Akabogu, accompanied by the...
03/06/2026

The Chief Executive Officer of Oil Trading and Logistics (OTL) Africa Downstream, Mrs. Joyce Akabogu, accompanied by the Programs Executive, Ms. Naomi Emeh, paid a two-day courtesy visit to The Gambia, during which they visited the Public Utilities Regulatory Authority (PURA) from 2nd to 3rd June 2026.
During the visit, the delegation held discussions with PURA's Senior Management and the Honorable Minister of Petroleum, Energy, and Mines on opportunities to strengthen collaboration within The Gambia’s petroleum downstream sector.
The engagement focused on regulatory best practices, regional cooperation, investment opportunities, and strategic partnerships to support the sector's growth and sustainability.
A key highlight of the visit was a roundtable discussion with downstream sector operators, providing a platform to discuss industry challenges, capacity-building opportunities, business partnerships, and potential new sources of petroleum product supply for The Gambia.
The visit underscored the importance of collaboration and strategic partnerships in promoting innovation, investment, and sustainable development across Africa's energy sector.
Ministry of Petroleum, Energy and Mines Oil Trading and Logistics Downstream Expo

🌙 Eid Al-Adha Mubarak from PURAThe Public Utilities Regulatory Authority (PURA) extends warm Eid Al-Adha greetings to al...
27/05/2026

🌙 Eid Al-Adha Mubarak from PURA

The Public Utilities Regulatory Authority (PURA) extends warm Eid Al-Adha greetings to all Muslims in The Gambia and beyond.

May this blessed occasion bring peace, love, harmony, and prosperity to every home as we reflect on the values of sacrifice, compassion, and togetherness.

Wishing everyone a joyful and meaningful celebration with family and loved ones.

Latest Update on the Unauthorized WiFi- Hotspot & Internet Resale Operation
19/05/2026

Latest Update on the Unauthorized WiFi- Hotspot & Internet Resale Operation

Today marked the successful conclusion of the PURA Student Ambassador Initiative Phase III in Soma, LRR.The final day fe...
15/05/2026

Today marked the successful conclusion of the PURA Student Ambassador Initiative Phase III in Soma, LRR.

The final day featured an engaging training session facilitated by the University of The Gambia Debate Association, followed by a debate competition among four participating schools aimed at strengthening students’ knowledge, confidence, and advocacy skills on consumer rights and public utilities regulation.

At the end of the engagement, all participating schools were recognised as winners for their outstanding participation and commitment.

Kwinella Senior Secondary School emerged as 1st place winner and received a cash prize of D40,000.00

Tahir Senior Secondary School secured 2nd place with a cash prize of D30,000.00

Soma Senior Secondary School took 3rd place and received D20,000.00

Kaiaf Senior Secondary School placed 4th and received a token of D10,000.00

The initiative continues to empower young people to become informed consumer advocates and active contributors to national development.

of the PURA Student Ambassador Initiative Phase III (3 )in Soma, the ambassadors took an insightful tour to the PURA ...
14/05/2026

of the PURA Student Ambassador Initiative Phase III (3 )in Soma, the ambassadors took an insightful tour to the PURA key MNO ‘s customer care outlets (Qcell ,Africell ,Commium & Gamcel/Gamtel) and in the same vein visited the Soma NAWEC Water Treatment Plant , as well as the O.M.V.G. facility.

Through these visits, they saw firsthand how public utilities operate, how customer care is delivered, and how crucial these services are to everyday life. This hands-on experience is empowering them to be active advocates for consumer rights and improved service delivery.

12/05/2026

The Public Utilities Regulatory Authority embarks on it’s Student Ambassador Initiative LRR Phase3

12th May 2026, marks the official opening of the PURA Student Ambassador Programme in Soma, featuring four different sch...
12/05/2026

12th May 2026, marks the official opening of the PURA Student Ambassador Programme in Soma, featuring four different schools (Qwinella Senior Secoundary ,Tahir Ahmadia Senior Secoundary School, Kaif Senior Secoundary and Soma Senior Secoundary) .

The introduction of this School Debate Initiative aims at strengthening consumer awareness among young people.

The programme seeks to nurture confident, informed, and engaged students through dialogue, critical thinking, and advocacy on issues surrounding public utilities and consumer rights.

A new generation of consumer advocates is rising.

UPDATE ON THE UNAUTHORIZED WI-FI HOTSPOT AND INTERNET RESALE OPERATIONS
12/05/2026

UPDATE ON THE UNAUTHORIZED WI-FI HOTSPOT AND INTERNET RESALE OPERATIONS

12/05/2026

The Public Utilities Regulatory Authority on its ongoing Student Ambassador Initiative launches Engagements in LRR (Soma), Including four(4) senior Secoundary Schools.

The Public Utilities Regulatory Authority Clarifies Circulating Video Alleging Overpricing Of Fuel.
05/05/2026

The Public Utilities Regulatory Authority Clarifies Circulating Video Alleging Overpricing Of Fuel.

Address

Sukuta

Opening Hours

Monday 08:00 - 16:00
Tuesday 08:00 - 16:00
Wednesday 08:00 - 16:00
Thursday 08:00 - 16:00
Friday 08:00 - 12:30

Telephone

+2204399601

Website

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