Pensions Department Kenya

Pensions Department Kenya Mandate

Administration and payment of pensions, death gratuities and other retirement benefits.

๐Ÿ“ข ๐—๐—จ๐—Ÿ๐—ฌ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ ๐—ฃ๐—”๐—ฌ๐—ฅ๐—ข๐—Ÿ๐—Ÿ ๐—จ๐—ฃ๐——๐—”๐—ง๐—˜The Pensions Department wishes to inform all pensioners and dependants that processing and dis...
23/07/2026

๐Ÿ“ข ๐—๐—จ๐—Ÿ๐—ฌ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ ๐—ฃ๐—”๐—ฌ๐—ฅ๐—ข๐—Ÿ๐—Ÿ ๐—จ๐—ฃ๐——๐—”๐—ง๐—˜

The Pensions Department wishes to inform all pensioners and dependants that processing and distribution of the ๐—๐˜‚๐—น๐˜† ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ ๐—บ๐—ผ๐—ป๐˜๐—ต๐—น๐˜† ๐—ฝ๐—ฒ๐—ป๐˜€๐—ถ๐—ผ๐—ป ๐—ฝ๐—ฎ๐˜†๐—ฟ๐—ผ๐—น๐—น has been successfully finalised.

Kindly note that the ๐—ฐ๐—ฟ๐—ฒ๐—ฑ๐—ถ๐˜๐—ถ๐—ป๐—ด ๐—ผ๐—ณ ๐—ฝ๐—ฒ๐—ป๐˜€๐—ถ๐—ผ๐—ป ๐—ฝ๐—ฎ๐˜†๐—บ๐—ฒ๐—ป๐˜๐˜€ ๐˜๐—ผ ๐—ถ๐—ป๐—ฑ๐—ถ๐˜ƒ๐—ถ๐—ฑ๐˜‚๐—ฎ๐—น ๐—ฏ๐—ฎ๐—ป๐—ธ ๐—ฎ๐—ฐ๐—ฐ๐—ผ๐˜‚๐—ป๐˜๐˜€ ๐—ถ๐˜€ ๐˜€๐˜‚๐—ฏ๐—ท๐—ฒ๐—ฐ๐˜ ๐˜๐—ผ ๐˜๐—ต๐—ฒ ๐—ฝ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€๐—ถ๐—ป๐—ด ๐˜๐—ถ๐—บ๐—ฒ๐—น๐—ถ๐—ป๐—ฒ๐˜€ ๐—ผ๐—ณ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฟ๐—ฒ๐˜€๐—ฝ๐—ฒ๐—ฐ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—ณ๐—ถ๐—ป๐—ฎ๐—ป๐—ฐ๐—ถ๐—ฎ๐—น ๐—ถ๐—ป๐˜€๐˜๐—ถ๐˜๐˜‚๐˜๐—ถ๐—ผ๐—ป. Funds will reflect once your bank completes its internal processing.

We appreciate your patience and continued cooperation.

๐——๐—ถ๐—ฟ๐—ฒ๐—ฐ๐˜๐—ผ๐—ฟ ๐—ผ๐—ณ ๐—ฃ๐—ฒ๐—ป๐˜€๐—ถ๐—ผ๐—ป๐˜€ ๐—”๐˜€๐˜€๐—ฒ๐˜€๐˜€๐—ฒ๐˜€ ๐—ฒ-๐—ฃ๐— ๐—œ๐—ฆ ๐—ง๐—ฟ๐—ฎ๐—ป๐˜€๐—ถ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—–๐—น๐—ฎ๐—ถ๐—บ๐˜€ ๐—ข๐—ป๐—ฏ๐—ผ๐—ฎ๐—ฟ๐—ฑ๐—ถ๐—ป๐—ด ๐—ฎ๐˜ ๐—ง๐—ฒ๐—ฎ๐—ฐ๐—ต๐—ฒ๐—ฟ๐˜€ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—–๐—ผ๐—บ๐—บ๐—ถ๐˜€๐˜€๐—ถ๐—ผ๐—ปThe Director of Pensio...
15/07/2026

๐——๐—ถ๐—ฟ๐—ฒ๐—ฐ๐˜๐—ผ๐—ฟ ๐—ผ๐—ณ ๐—ฃ๐—ฒ๐—ป๐˜€๐—ถ๐—ผ๐—ป๐˜€ ๐—”๐˜€๐˜€๐—ฒ๐˜€๐˜€๐—ฒ๐˜€ ๐—ฒ-๐—ฃ๐— ๐—œ๐—ฆ ๐—ง๐—ฟ๐—ฎ๐—ป๐˜€๐—ถ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—–๐—น๐—ฎ๐—ถ๐—บ๐˜€ ๐—ข๐—ป๐—ฏ๐—ผ๐—ฎ๐—ฟ๐—ฑ๐—ถ๐—ป๐—ด ๐—ฎ๐˜ ๐—ง๐—ฒ๐—ฎ๐—ฐ๐—ต๐—ฒ๐—ฟ๐˜€ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—–๐—ผ๐—บ๐—บ๐—ถ๐˜€๐˜€๐—ถ๐—ผ๐—ป

The Director of Pensions, accompanied by the Deputy Director in charge of the Claims Section and the e-PMIS Project Manager, today conducted a monitoring visit to the Teachers Service Commission (TSC) to assess the progress of the Transitional Claims Onboarding Exercise under the Electronic Pensions Management Information System (e-PMIS) implementation programme.

The visit provided an opportunity for the leadership team to review the status of the onboarding process, engage with the implementation team and evaluate the progress made in migrating transitional pension claims to the new digital platform.

During the visit, discussions focused on the effectiveness of the onboarding exercise, operational readiness and the measures being implemented to ensure a smooth transition to the e-PMIS. The team also underscored the importance of collaboration among stakeholders in delivering a seamless and efficient digital pension administration system.

The Transitional Claims Onboarding Exercise is a critical component of the e-PMIS implementation programme and forms part of the Pensions Department's broader digital transformation agenda. By transitioning pension claims to an integrated electronic platform, the Department aims to enhance efficiency, improve data accuracy, strengthen accountability, and ensure the timely processing of pension benefits for public servants.

The Pensions Department remains committed to the successful implementation of e-PMIS as it continues to modernize pension administration and deliver faster, more transparent and citizen-centred services across Government.

๐๐ž๐ง๐ฌ๐ข๐จ๐ง๐ฌ ๐ƒ๐ž๐ฉ๐š๐ซ๐ญ๐ฆ๐ž๐ง๐ญ ๐๐ซ๐ž๐ฉ๐š๐ซ๐ž๐ฌ ๐“๐ซ๐š๐ข๐ง๐ž๐ซ๐ฌ ๐€๐ก๐ž๐š๐ ๐จ๐Ÿ ๐ž-๐๐Œ๐ˆ๐’ ๐๐š๐ญ๐ข๐จ๐ง๐š๐ฅ ๐‘๐จ๐ฅ๐ฅ๐จ๐ฎ๐ญThe Pensions Department has intensified preparatio...
25/05/2026

๐๐ž๐ง๐ฌ๐ข๐จ๐ง๐ฌ ๐ƒ๐ž๐ฉ๐š๐ซ๐ญ๐ฆ๐ž๐ง๐ญ ๐๐ซ๐ž๐ฉ๐š๐ซ๐ž๐ฌ ๐“๐ซ๐š๐ข๐ง๐ž๐ซ๐ฌ ๐€๐ก๐ž๐š๐ ๐จ๐Ÿ ๐ž-๐๐Œ๐ˆ๐’ ๐๐š๐ญ๐ข๐จ๐ง๐š๐ฅ ๐‘๐จ๐ฅ๐ฅ๐จ๐ฎ๐ญ

The Pensions Department has intensified preparations for the rollout of the Electronic Pensions Management Information System (e-PMIS) through an in-house refresher training for Trainers of Trainers (TOTs) ahead of the systemโ€™s official Go-Live on 1st June 2026.

The training brought together officers drawn from various sections within the Department who will spearhead cascade training and provide technical support to human resource management officers handling pension claims across Ministries, Departments and Agencies (MDAs) during the implementation phase of the new digital platform.

The session was officially opened by the Secretary and Director of Pensions, Mr. Michael Kagika, who emphasized the significance of the new system in transforming public service pensions administration and improving service delivery to retirees and beneficiaries.

In his remarks, Mr. Kagika urged the TOTs to uphold the Departmentโ€™s commitment to transparency, accountability and efficiency in the processing of pension claims. He noted that the implementation of the e-PMIS marks a major milestone in the modernization of pensions administration as the Department moves away from paper-based processes to a fully integrated end to end digital system.

โ€œThe new system will significantly reduce processing timelines by eliminating excessive paperwork and introducing a more interactive and efficient platform for retirees and officers in the department and MDAs involved in the pension processing chain,โ€ said Mr. Kagika.

He further expressed confidence in the readiness of the Department to transition into the digital era, noting that the e-PMIS aligns with the Governmentโ€™s broader commitment to digitalization and digitization of public services under the Bottom-Up Economic Transformation Agenda (BETA).

Mr. Kagika observed that the Pensions Department plays a critical role in social protection through the timely settlement of gratuities and pension benefits and to retired public servants and dependants. He added that the adoption of digital systems will strengthen public trust, improve accountability and enhance accessibility of pension services across the country.

The refresher training focused on equipping the TOTs with technical knowledge and operational updates on the new system in readiness for cascade training to officers charged with the responsibility of preparation of pension claims in MDAs. Participants were taken through key modules of the e-PMIS, including digital claim submission, workflow processes, records management, claims tracking and system support mechanisms.

Mr. Kagika reiterated that the cut-off date for manual and physical submission of pension claims will be 31st May 2026, after which all pension claims and related services will exclusively be processed through the Electronic Pensions Management Information System beginning 1st June 2026.

The transition to the e-PMIS is expected to improve efficiency in pension processing, minimize delays associated with manual handling of records, strengthen data security and provide real-time monitoring of pension claims.

The rollout of the system forms part of the Governmentโ€™s ongoing reforms aimed at enhancing public sector efficiency through technology-driven service delivery and ensuring retirees receive timely and seamless access to pension services.

๐—˜- ๐—ฃ๐— ๐—œ๐—ฆ ๐—ฅ๐—ข๐—Ÿ๐—Ÿ๐—ข๐—จ๐—ง ๐—ง๐—ข ๐—ง๐—ฅ๐—”๐—ก๐—ฆ๐—™๐—ข๐—ฅ๐—  ๐—ฃ๐—จ๐—•๐—Ÿ๐—œ๐—– ๐—ฆ๐—˜๐—ฅ๐—ฉ๐—œ๐—–๐—˜ ๐—ฃ๐—˜๐—ก๐—ฆ๐—œ๐—ข๐—ก ๐—”๐——๐— ๐—œ๐—ก๐—œ๐—ฆ๐—ง๐—ฅ๐—”๐—ง๐—œ๐—ข๐—กThe Principal Secretary for Public Investments and Ass...
20/05/2026

๐—˜- ๐—ฃ๐— ๐—œ๐—ฆ ๐—ฅ๐—ข๐—Ÿ๐—Ÿ๐—ข๐—จ๐—ง ๐—ง๐—ข ๐—ง๐—ฅ๐—”๐—ก๐—ฆ๐—™๐—ข๐—ฅ๐—  ๐—ฃ๐—จ๐—•๐—Ÿ๐—œ๐—– ๐—ฆ๐—˜๐—ฅ๐—ฉ๐—œ๐—–๐—˜ ๐—ฃ๐—˜๐—ก๐—ฆ๐—œ๐—ข๐—ก ๐—”๐——๐— ๐—œ๐—ก๐—œ๐—ฆ๐—ง๐—ฅ๐—”๐—ง๐—œ๐—ข๐—ก

The Principal Secretary for Public Investments and Assets Management Mr. Cyrell Wagunda today said that the Pensions Department under the State Department is rolling out the new electronic Pensions Management information system (e-PMIS) as part of the broader government public financial management and digital transformation agenda.

He noted that e-PMIS is a transformative digital platform designed to modernize the administration of public service pension from end to end. This will ensure that public officers retire with dignity and their pension benefits administered efficiently and transparently while ensuring that the Governmentโ€™s pension obligations remain fiscally sustainable.

The PS said that the development of the e-PMIS was preceded by extensive consultations and business process re-engineering involving ministries, departments and agencies, pensioners and retirees among other key stakeholders ensuring that every stage of pension processing was mapped, bottlenecks identified, and workflows redesigned to eliminate inefficiencies and strengthen controls.

Mr. Wagunda observed that this was not merely an automation exercise but a fundamental re-engineering of pension administration. The PS further noted that after the development of the system, it underwent rigorous testing and pilot implementation, and feedback from participating institutions was incorporated to ensure that the final product is practical, user-friendly, and responsive to operational realities.

Speaking during the inaugural employersโ€™ round table for Public Service Superannuation Scheme at a Nairobi hotel, Mr. Wagunda emphasized that the e-PMIS will serve as the official end-to-end system of record for pension administration.

The PS noted that the key features of the system include initiation and submission of pension claims, automated validation of data, digital document management, workflow approvals and complete audit trails, real-time claim tracking, pension payroll administration, pensioner and beneficiary self-service, digital life certification, automated notifications and alerts and management reporting and analytics.

The PS urged all Accounting Officers and Heads of Human Resource Management to provide the leadership and institutional support necessary to ensure the successful implementation of these reforms.

He noted that technology alone will not deliver the necessary pension reforms adding that its success will depend on leadership at the MDAs where pension processing begins.

The quality of employee records, the timeliness of action, and the effectiveness of internal controls within each Ministry, Department and Agency will directly determine whether retirees receive their benefits promptly and accurately.

The conference brought together Accounting Officers and institutional leaders, who play a central role in the successful implementation of the Scheme and was presided over by the Chief of Staff and Head of Public Service Felix Koskei who was represented by the Principal Administrative Secretary in the Executive Office of the Presidency Mr. Arthur Osiya.

Mr. Koskei noted that the full roll-out of the e-PMIS due 1st of June creates new and important obligations for employer institutions/MDAs to ensure integration works and update the requisite employee information to ensure full registration of all eligible civil servants.

Present during the occasion were CEOs of the Retirement Benefits Authority Charles Machira, National Police Service Commission Peter Lelei, the Commandant General of the National Youth Service James Tembur, the Commissioner General of Prisons Patrick Arandu and the Acting CEO of the Teachers Service Commission Eveleen Mitei, Pension Secretary Michael Kagika, Public Service Superannuation Fund CEO Dr. Jonah Ayabei and members of the PSSF Board of Trustees.

๐Ÿ“ข ๐—ฃ๐—จ๐—•๐—Ÿ๐—œ๐—– ๐—ก๐—ข๐—ง๐—œ๐—–๐—˜: ๐—”๐—ฃ๐—ฅ๐—œ๐—Ÿ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ ๐—ฃ๐—˜๐—ก๐—ฆ๐—œ๐—ข๐—ก ๐—ฃ๐—”๐—ฌ๐—ฅ๐—ข๐—Ÿ๐—Ÿ ๐—จ๐—ฃ๐——๐—”๐—ง๐—˜ The Pensions Department wishes to inform all pensioners and beneficia...
21/04/2026

๐Ÿ“ข ๐—ฃ๐—จ๐—•๐—Ÿ๐—œ๐—– ๐—ก๐—ข๐—ง๐—œ๐—–๐—˜: ๐—”๐—ฃ๐—ฅ๐—œ๐—Ÿ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ ๐—ฃ๐—˜๐—ก๐—ฆ๐—œ๐—ข๐—ก ๐—ฃ๐—”๐—ฌ๐—ฅ๐—ข๐—Ÿ๐—Ÿ ๐—จ๐—ฃ๐——๐—”๐—ง๐—˜

The Pensions Department wishes to inform all pensioners and beneficiaries that processing and distribution of the April 2026 payroll has been successfully completed.

๐Ÿ’ณ ๐—ก๐—ฒ๐˜…๐˜ ๐—ฆ๐˜๐—ฒ๐—ฝ โ€“ ๐—•๐—ฎ๐—ป๐—ธ ๐—–๐—ฟ๐—ฒ๐—ฑ๐—ถ๐˜๐—ถ๐—ป๐—ด:
Kindly note that the actual crediting of funds into individual accounts is dependent on respective financial institutions. Timelines may therefore vary slightly from one bank to another.

๐Ÿ” ๐—ช๐—ต๐—ฎ๐˜ ๐—ฌ๐—ผ๐˜‚ ๐—ฆ๐—ต๐—ผ๐˜‚๐—น๐—ฑ ๐——๐—ผ:

- Monitor your bank account for updates
- Contact your bank for any credit-related delays
- Reach out to the Pensions Department for further assistance if necessary

We remain committed to ensuring timely, transparent and efficient service delivery.

๐Ÿ“ž ๐—™๐—ผ๐—ฟ ๐—ถ๐—ป๐—พ๐˜‚๐—ถ๐—ฟ๐—ถ๐—ฒ๐˜€, ๐—ฐ๐—ผ๐—ป๐˜๐—ฎ๐—ฐ๐˜ ๐˜๐—ต๐—ฒ ๐—ฃ๐—ฒ๐—ป๐˜€๐—ถ๐—ผ๐—ป๐˜€ ๐——๐—ฒ๐—ฝ๐—ฎ๐—ฟ๐˜๐—บ๐—ฒ๐—ป๐˜ ๐˜๐—ต๐—ฟ๐—ผ๐˜‚๐—ด๐—ต ๐—ผ๐—ณ๐—ณ๐—ถ๐—ฐ๐—ถ๐—ฎ๐—น ๐—ฐ๐—ต๐—ฎ๐—ป๐—ป๐—ฒ๐—น๐˜€.

01/04/2026

Treasury to issue a circular on the full migration of pension administration to the electronic e-PMIS.

๐Ÿ“ข ๐——๐—˜๐—ฃ๐—˜๐—ก๐——๐—”๐—ก๐—ง๐—ฆโ€™ ๐—•๐—˜๐—ก๐—˜๐—™๐—œ๐—ง๐—ฆ ๐—จ๐—ก๐——๐—˜๐—ฅ ๐—ง๐—›๐—˜ ๐—Ÿ๐—”๐—ชFollowing the loss of a pensioner, the Pensions Department issues the following guid...
31/03/2026

๐Ÿ“ข ๐——๐—˜๐—ฃ๐—˜๐—ก๐——๐—”๐—ก๐—ง๐—ฆโ€™ ๐—•๐—˜๐—ก๐—˜๐—™๐—œ๐—ง๐—ฆ ๐—จ๐—ก๐——๐—˜๐—ฅ ๐—ง๐—›๐—˜ ๐—Ÿ๐—”๐—ช

Following the loss of a pensioner, the Pensions Department issues the following guidance to assist affected families in the enrolment of eligible dependants for pension benefits.

The Department recognizes that this period may present both personal and administrative challenges. This notice is therefore intended to provide clear direction on the requirements and process, in accordance with the law, to facilitate timely access to entitled benefits.

โš–๏ธ ๐—Ÿ๐—˜๐—š๐—”๐—Ÿ ๐—™๐—ฅ๐—”๐— ๐—˜๐—ช๐—ข๐—ฅ๐—ž
This process is guided by:

1. Pensions Act (CAP. 189)
2. Widowsโ€™ and Childrenโ€™s Pensions Act (CAP. 195)

๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ ๐—˜๐—Ÿ๐—œ๐—š๐—œ๐—•๐—Ÿ๐—˜ ๐——๐—˜๐—ฃ๐—˜๐—ก๐——๐—”๐—ก๐—ง๐—ฆ ๐—œ๐—ก๐—–๐—Ÿ๐—จ๐——๐—˜:

1. Widow or Widower
2. Children (below 24 years at the time of death)
3. Legal Guardian (where applicable)

๐Ÿ“‹ ๐—ž๐—˜๐—ฌ ๐—ฅ๐—˜๐—ค๐—จ๐—œ๐—ฅ๐—˜๐— ๐—˜๐—ก๐—ง๐—ฆ ๐—™๐—ข๐—ฅ ๐—˜๐—ก๐—ฅ๐—ข๐—Ÿ๐— ๐—˜๐—ก๐—ง:
1. Duly filled Declaration/Guardianship Form
2. Certified ID copy of the Dependant/Guardian
3. Authentication Report for the Death Certificate
4. Certified Birth Certificates for eligible children
5. Certified Marriage Certificate (or Witness IDs where not available)
6. Chiefโ€™s Letter introducing the dependants
7. Duly filled Paypoint Form & ATM copy (Front side only)

๐Ÿšจ ๐—œ๐— ๐—ฃ๐—ข๐—ฅ๐—ง๐—”๐—ก๐—ง ๐—”๐——๐—ฉ๐—œ๐—ฆ๐—ข๐—ฅ๐—ฌ
Applicants are encouraged to ensure all documents are complete, certified and accurate to avoid delays in processing.

๐Ÿ“ Visit your nearest Huduma Centre or the Pensions Department offices for assistance.
020 2246714
๐™‹๐™€๐™‰๐™Ž๐™„๐™Š๐™‰๐™Ž ๐˜ฟ๐™€๐™‹๐˜ผ๐™๐™๐™ˆ๐™€๐™‰๐™ - ๐™Ž๐™๐™‹๐™‹๐™Š๐™๐™๐™„๐™‰๐™‚ ๐™๐˜ผ๐™ˆ๐™„๐™‡๐™„๐™€๐™Ž, ๐™ƒ๐™Š๐™‰๐™Š๐™๐™๐™„๐™‰๐™‚ ๐™Ž๐™€๐™๐™‘๐™„๐˜พ๐™€ ๐˜ผ๐™‰๐˜ฟ ๐™๐™‹๐™ƒ๐™Š๐™‡๐˜ฟ๐™„๐™‰๐™‚ ๐™๐™ƒ๐™€ ๐™‡๐˜ผ๐™’.

Be Aware of Impersonation, Our Social Media Handles are Verified.
20/02/2026

Be Aware of Impersonation, Our Social Media Handles are Verified.

Connect with The Pensions Department through the Official Social Media Handles.

13/02/2026

Delays in processing payments resulted from a standoff between Treasury and KRA.

๐Ÿšจ PUBLIC NOTICE: FAKE AND FORGED PENSION COMMUNICATIONThe Pensions Department wishes to inform members of the public tha...
01/02/2026

๐Ÿšจ PUBLIC NOTICE: FAKE AND FORGED PENSION COMMUNICATION

The Pensions Department wishes to inform members of the public that it has come to its attention that a document, together with related claims, is circulating online and purporting to be an official communication concerning retirement benefits.
The said document is FAKE and FORGED.

It did not originate from the Pensions Department, the National Treasury, or any of its authorized offices.
Members of the public are hereby strongly advised to disregard the document and any information contained therein. The public is further urged to rely solely on information disseminated through official Government communication channels, including authorized publications and verified platforms.

โš ๏ธ The matter has been formally reported and escalated to the relevant authorities for investigation and appropriate action.
https://whatsapp.com/channel/0029Vb6Iyia8fewyrd3qwq2Y/143

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