Water and Sewerage Company Inc. WASCO

Water and Sewerage Company Inc. WASCO The Water and Sewerage Company Inc. (WASCO) was first started in 1965 as the Saint Lucia Central Wat No. 24 of 1964. In October 1999, the government of St.

Brief History of WASCO (1965- present)

The Water and Sewerage Company Inc. (WASCO) was first started in 1965 as the Saint Lucia Central Water Authority. The Saint Lucia Central Water Authority was constituted under the provisions of the Water Authority Act. In 1984, the Water and Sewerage Authority (WASA) was established as a statutory body headed by a Board of Directors reporting to the Ministry

of Communications, Transport and Public Utilities. During the existence of the Authority, several projects were undertaken including the construction of the John Compton Dam in Roseau. Lucia restructured the water sector by establishing a new entity - the Water and Sewerage Company, Incorporated (WASCO). WASCO is incorporated under the Companies Act and regulated in accordance with the provisions of the Water and Sewerage Act (2004).

24/11/2017

BALATA

The Water and Sewerage Company Inc. (WASCO) wishes to advice its Valued customers that the water supply has been interrupted in Balata and Ti Morne due to a damaged main.

As a result the areas are without a supply. The water supply will be resorted as soon as repairs are completed. However, it may take a few hours as supply and pressure normalize and in some cases customers at the extreme ends of the network and at high elevations may still experience difficulties which will be addressed as pressure normalize.

WASCO would like to thank you for your continued cooperation and patience at this time, and regrets any inconvenience caused to its valued customers.

WASCO ....water is life! Committed to meeting customers’ needs.

24/11/2017

Cap Estate

The Water and Sewerage Company Inc. (WASCO) wishes to advice its Valued customers that the water supply has been interrupted due to a faulty pump at Cap Gate.
As a result Cap Estate is without a supply. The water supply will be resorted as soon as power to the pump house has been activated. However, it may take a few hours as supply and pressure normalize and in some cases customers at the extreme ends of the network and at high elevations may still experience difficulties which will be addressed as pressure normalize.

WASCO would like to thank you for your continued cooperation and patience at this time, and regrets any inconvenience caused to its valued customers.

WASCO ....water is life! Committed to meeting customers’ needs.

31/07/2017

CUSTOMER NOTICE

The Water and Sewerage Company Inc. (WASCO) wishes to inform the public that the company’s offices will be closed
TOMORROW Tuesday 1st August 2017 Emancipation Day.

WASCO will resume normal business hours on
Wednesday, 2nd August 2017.

WASCO sincerely apologizes for any inconvenience which this may cause.

31/07/2017

WATER & SEWERAGE COMPANY INC. (WASCO)
PUBLIC NOTICE/PRESS RELEASE
Monday July 31st , 2017
POWER FAILURE

The Water and Sewerage Company Inc. (WASCO) wishes due to a power failure this morning on LUCELEC system, the company’s phone lines service as been interrupted. WASCO is working on returning connectivity.
WASCO would like to thank you for your continued cooperation and patience at this time, and regrets any inconvenience caused to its valued customers.

WASCO ....water is life! Committed to meeting customers’ needs.

28/07/2017

WATER & SEWERAGE COMPANY INC. (WASCO)
PUBLIC NOTICE/PRESS RELEASE
Friday July 28th , 2017

The Water and Sewerage Company Inc. (WASCO) wishes to inform you of its intention to commence the HILL20 to La Croix Mains Extension Project. This includes a 250mm (10”) PVC Main extension of 2,340.86m
(7,680 ft) along the entire route, started from Wednesday 5th July, 2017 at 9:00 a.m.
The supply of water to these areas will not be interrupted.
On Monday 31st July 2017 excavation works will begin on road, drivers are reminded to exercise caution.
WASCO would like to thank you for your continued cooperation and patience at this time, and regrets any inconvenience caused to its valued customers.

WASCO ....water is life! Committed to meeting customers’ needs.

21/07/2017

WATER & SEWERAGE COMPANY INC. (WASCO)
PUBLIC NOTICE/PRESS RELEASE SOUFRIERE TOWN
Friday July 21st , 2016

The Water and Sewerage Company Inc. (WASCO) wishes to advice its valued customers in Soufriere Town of an interruption in their water supply on Saturday and Sunday, July 22nd and 23rd respectively from 8:00 a.m. to 5:00 p.m.
This is to facilitate maintenance works to Soufriere number one ( # 1) wall tank. Consumers are encouraged to utilize their stored supply taking into consideration the needs of their families and not forgetting their pets. Consumers are also advised that although the system will be reopened as soon as works completed. It may take a few hours for supply and pressure to normalize and in some cases customers at the extreme ends of the network and at high elevations may still experience difficulties which will be addressed as pressure normalize.
WASCO would like to thank you for your continued cooperation and patience at this time, and regrets any inconvenience caused to its valued customers.

WASCO ....water is life! Committed to meeting customers’ needs.

The Water and Sewerage Company Inc. (WASCO) on Thursday 13th July 2017, held the unveiling of Tete Chemin, Millet Water...
19/07/2017

The Water and Sewerage Company Inc. (WASCO) on Thursday 13th July 2017, held the unveiling of Tete Chemin, Millet Water Supply Relief project.

Under a local contribution agreement between DFATD and WASCO made on September 30th 2015, four communities were identified for back-up potable water supply, based on their geographic location and vulnerability to natural disasters which affected their already limited water supply. The communities are either at the end of a distribution system or have independent supply treatment systems. The four communities selected under this Contribution Agreement between DFATD and WASCO include:

1. Tete Chemin located in Millet, at the extreme end of the Northern Distribution System.
2. Fond Campeche located in Vieux Fort, at the extreme end of the Vieux Fort System.
3. Des Barras located in Babonneau, consisting of an independent water supply system.
4. Darban located in Saltibus, also consisting of an independent water supply system.

The Saint Lucia Fire Prevention Unit and the Water and Sewerage Company Inc. (WASCO) came together in a fire safety work...
19/07/2017

The Saint Lucia Fire Prevention Unit and the Water and Sewerage Company Inc. (WASCO) came together in a fire safety workshop early this month to education employees of WASCO on ways to control and extinguish fires.

On 4th July 2017 The Water and Sewerage Company Inc. (WASCO) held the pipe laying ceremony for the Babonneau Pipe Upgrad...
19/07/2017

On 4th July 2017 The Water and Sewerage Company Inc. (WASCO) held the pipe laying ceremony for the Babonneau Pipe Upgrade. The aim of this project is to replace the current 6 inch water pipes with a 10 inch pipe from Hill 20 treatment Plant to the Water Storage facility at La Croix, as a step towards enhancing the water security and reliability of the community of Babonneau.

12/07/2017

CUSTOMER NOTICE

The Water and Sewerage Company Inc. (WASCO) wishes to inform the public that the Cash Section and the Customer Services Department of the company
at L’Anse Road, Castries will be closed
on Thursday 13th July 2017 from 2:00 p.m.

The Cash Section and the Customer Services Department will resume normal business hours on
Friday, 14th July 2017.

Customers are reminded that bills can be paid at SurePay outlets.

WASCO sincerely apologizes for any inconvenience which this may cause.

12/07/2017

.WATER & SEWERAGE COMPANY INC. (WASCO)
PRESS RELEASE
Press Notice –
FOR IMMEDIATE RELEASE:

The Water and Sewerage Company Inc. (WASCO) wishes to inform its customers, that the offices of the company will be closed on Monday July 17th, and Tuesday July 18th, 2017.

Regular business hours resume on Wednesday, July 19th 2017,

Customers who may experience any interruptions in their water supply or other related emergencies can call 482 0077 or 482 0053. There will be a crew on hand to handle any such complaints.

The Water and Sewerage Company Inc., sincerely apologize for any inconvenience which this may cause.

END

05/07/2017

CUSTOMER NOTICE

The Water and Sewerage Company Inc. (WASCO) wishes to inform the public that the Cash Section and the Customer Services Division of the
Vieux fort office will be closed
TODAY Wednesday 5th July 2017
from 12:00 noon

The Cash Section and the Customer Services Division will resume normal business hours on
TOMORROW, Thursday 6th July 2017

Customers are reminded that bills can be paid at SurePay outlets.

WASCO sincerely apologizes for any inconvenience which this may cause.

16/06/2017

WATER INTERRUPTION HILL 20

The WATER AND SEWERAGE COMPANY INC. (WASCO) wishes to inform its valued customers served by the Hill 20 system that the water supply has been interrupted due to a power outage by LUCELEC.
As a result the following areas are affected:
• Fond Cannie, Girard Cacoa and Cacoa
• Lower Ti Chemin, Fond Assau, Cabiche, Talvern & Hill 20
• Garrand (upper and Lower) from Resinald upwards to la Croix
• Chicken back Street
• Savanne en Haut/Family lane
• Upper Paix Bouche
• Lower Paix Bouche
• Upper Monier from Fostin’s Development upwards
• Des Rameaux, Ti Dauphin, Morne Citon, Ravine Ma Cok, Malgretoute, la Borne
Consumers are encouraged to utilize their stored supply taking into consideration the needs of their families and not forgetting their pets. Consumers are also advised that although the system will be reopened as soon as power to the area has been activated. Some especially those on high elevation, may receive their supply within few hours after the scheduled restoration period.
The Company apologizes for any inconveniences likely to be caused and thanks consumers for their patience as we will work towards the delivery of a safe, adequate and reliable water supply.
WASCO…water is life! Committed to meeting customers’ needs

12/06/2017

WATER & SEWERAGE COMPANY INC. (WASCO)
PUBLIC NOTICE/PRESS RELEASE

Network Update- June 12th, 2017
The level of Reservoir at John Compton Dam has been recorded at 329.0 feet today, June 12th, 2017. This represents 0 .2 feet decrease from our previous recorded level yesterday, June 11th, 2017. The level on this date last year, June 12th, 2016 was 333.4 feet.
Slip over is 333.9
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬Daily Water Schedule:
The Water and Sewerage Company Inc. (WASCO) wishes to advise of water schedules for communities in the Northern part of the island, for today, Monday 12th June 2017

Network News the under listed areas were supplied yesterday.
• Fond Cannie, Girard Cacoa and Cacoa
• Lower Ti Chemin, Fond Assau, Cabiche, Talvern & Hill 20
• Garrand (upper and Lower) from Resinald upwards to la Croix
• Upper Paix Bouche
Areas currently being supplied with water for Today June 7th, 2017 – Hill 20 System
• Lower Ti Chemin, Fond Assau, Cabiche, Talvern & Hill 20
• Upper Garrand, Lower Garrand inclusive of Resinald
• La Croix

Water Supply Forecast – Babonneau (Hill 20 System)
• Plateau will be supplied from tonight June 12th, 2017
• Upper Paix Bouche will be supplied tonight June 12th, 2017
• La Guerre will be supplied on June 14th, 2017.
• Upper Monier will be supplied on June 14th, 2017.
• Chicken Back Street will be supplied on June 14th, 2017.
• Des Rameaux, Ti Dauphin, Morne Citon, Ravine Ma Cok, Malgretoute, La Borne will be supplied on June 14th, 2017.
• Savanne en Haut/ family Lane will be supplied from June 15th, 2017.
• Upper Desableau will be supplied from June 16thth, 2017.
• Lower Desableau/Boguis will be supplied on Friday June 17th, 2017.
Please note the aforementioned are subject to change based on the availability of Water supply, whilst we will maintain the supply of water to the areas, there may be inconsistencies due to demand or damages which may occur on the lines.
WASCO ....water is life! Committed to meeting customers’ needs.

------------------------------- END-------------------------------------

29/05/2017

WATER & SEWERAGE COMPANY INC. (WASCO)
PUBLIC NOTICE/PRESS RELEASE
Northern Network Update
Daily Water Schedule:
The Water and Sewerage Company Inc. (WASCO) wishes to advise of water schedule for communities in the Northern part of the island, for today Monday 29th May 2017:
Network Update- May 29th, 2017
The level of Reservoir at John Compton Dam has been recorded at 331.2 feet today, May 29th, 2017. This represents 0 .1 feet decrease from our previous recorded level yesterday, May 28th, 2017. The level on this date last year, May 29th, 2016 was 333.4 feet.
Spill over is at 333.9.
Please note areas supplied with water yesterday
• Fond Cannie, Girard Cacoa and Cacoa
• Lower Ti Chemin, Fond Assau, Cabiche, Talvern & Hill 20
• Garrand (upper and Lower) from Resinald upwards to la Croix
• Chicken back Street
• Boguis
• Savanne en haut/ Family lane.
•
Communities being supplied with water for Today May 29th, 2017 – Hill 20 System
• Lower Ti Chemin, Fond Assau, Cabiche, Talvern & Hill 20.
• Upper Garrand, Lower Garrand inclusive of Resinald.
• La Croix.
• Upper Paix Bouche.
• Lower Paix.
• Des Rameaux, Ti Dauphin, Morne Citon, Ravine Macok, Malgretoute, la Borne.
• Savanne en Haut/ family Lane.
• Upper Monier from Fostin Development upwards.

Water Supply Forecast – Babonneau (Hill 20 System)

• La Guerre will be supplied from tonight May 29th, 2017.
• Chicken back Street will be supplied tonight may 29th, 2017.
• Plateau will be supplied on Wednesday May 31st, 2017.
All other communities are being served, whilst we will maintain the supply of water to the aforementioned areas, there may be inconsistencies due to demand or damages which may occur on the lines.
WASCO ....water is life! Committed to meeting customers’ needs.
------------------------------- END-------------------------------------

24/05/2017

CUSTOMER NOTICE

SYSTEM SHUTDOWN

The Water & Sewerage Company Inc. (WASCO) wishes to inform the public that it will be undertaking maintenance work on the raw water line from the John Compton Dam to Theobalds Treatment plant at Ciceron TODAY, Wednesday, May 24th, 2017.
Therefore, the system will be shutdown from 5:00 a.m. on Wednesday May 24, 2017. The Northern part of the island served by the John Compton water supply system will be affected.
The water supply may be restored at or before 6:00 a.m. TOMORROW Thursday May 25th, 2017. When the supply is restored, it will take up to 48 hours for the supply and pressure to normalize. WASCO therefore advises all customers to store water to prevent the hassle caused by a lack of storage.

WASCO deeply apologises for any inconvenience this may cause and continues to seek the fullest cooperation of all our valued customers.

23/05/2017

WATER & SEWERAGE COMPANY INC. (WASCO)
PUBLIC NOTICE/PRESS RELEASE
Northern Network Update
Daily Water Schedule:
The Water and Sewerage Company Inc. (WASCO) wishes to advise of water schedule for communities in the Northern part of the island, for today Tuesday 23rd May 2017:
Network Update- May 23rd, 2017
The level of Reservoir at John Compton Dam has been recorded at 332.1 feet today, May 23rd, 2017. This represents 0.1 feet decrease from our previous recorded level yesterday, May 22nd, 2017. The level on this date last year, May 23rd, 2016 was 333.1 feet.
Spill over is at 333.9.
Please note areas supplied with water yesterday
• Fond Cannie, Girard Cacoa and Cacoa
• Lower Ti Chemin, Fond Assau, Cabiche, Talvern & Hill 20
• Garrand (upper and Lower) from Resinald upwards to la Croix
• Upper Paix Bouche
• Chicken Back Street
Areas currently being supplied with water as per scheduled for Today May 16th, 2017 – Hill 20 System
• Lower Ti Chemin, Fond Assau, Cabiche, Talvern & Hill 20
• Upper Garrand, Lower Garrand inclusive of Resinald
• La Croix
• Upper Paix Bouche
• Plateau

Water Supply Forecast – Babonneau (Hill 20 System)
• Lower Desableau/ Boguis will be supplied from May 25th, 2017
• Upper Monier from Fostin Development upwards will be supplied from May 24th, 2016.
• Desrameaux, Ti Dauphin, Morne Citon, Ravine Macok, Malgretoute, la Borne will be supplied on May 25th, 2017.
• Lower Paix Bouche will be supplied from May 25th, 2017
• Upper Desableau will be supplied from May 26th, 2017
• Savanne en Haut/ Family Lane will be supplied from May 27th, 2017
• La Guerre will be supplied from tonight May 28th, 2017.
All other communities are being served, whilst we will maintain the supply of water to the aforementioned areas, there may be inconsistencies due to demand or damages which may occur on the lines.
WASCO ....water is life! Committed to meeting customers’ needs.
------------------------------- END-------------------------------------

Address

L'Anse Road
Castries
00124

Opening Hours

Monday 07:30 - 16:00
Tuesday 07:30 - 16:00
Wednesday 07:30 - 16:00
Thursday 07:30 - 16:00
Friday 07:30 - 16:00

Telephone

+17584573900

Website

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