24/07/2026
into the archives of the former Montserrat Water Authority! Pt. 2 🔙💧
As we look back on our history, we do so with a profound sense of pride and reverence. Honouring our past, is essential to understanding who we are today, particularly the vibrant years prior to the volcanic activity that reshaped our island. We reflect not only on infrastructure, but on our foundation: the pioneering processes and most importantly, the people who worked tirelessly behind the scenes to keep our island flowing.
One of the most defining chapters in our operational evolution was the transition from manual billing cards to a modern, computerized billing section. This milestone was much more than a technological upgrade; it was a reflection of our enduring commitment to elevating customer service and empowering our workforce.
While we have transitioned and grown into Montserrat Utilities Limited (MUL), our mission remains unchanged. As we continue to strengthen and modernize our utility services for you, we will always remember, honour, and build upon our foundation. ✨