Akwa Ibom Stat Hospitals Management Board

18/10/2025

OFFICIAL COMPLAINT NUMBERS – AKWA IBOM STATE MINISTRY OF HEALTH

The Ministry of Health, Akwa Ibom State, has provided official complaint lines available 24/7 for reporting any health-related concerns, misconduct, or service challenges across all health facilities in the state.

📞 091 3358 3120
📞 090 7452 6448

All complaints will be properly documented, investigated, and addressed accordingly.

Citizens are encouraged to make use of these numbers whenever the need arises.

15/10/2025

15/10/2025

NEWS IN BRIEF

AKSHMB PS JOINS STAKEHOLDERS IN THE 2026 AOP DEVELOPMENT AND FINALIZATION MEETING

The Permanent Secretary, Hospitals Management Board, Dr. Abraham Inyangudoh, is among participants at the ongoing 2026 Annual Operational Plan meeting, designed to provide a comprehensive roadmap for aligning health activities, planning, and budgeting toward achieving improved health outcomes across the state.

The event, which commenced on Monday, October 14, in Uyo, is organized by the State Ministry of Health, in line with the directive from the Coordinating Minister of Health and Social Welfare, through the Sector-Wide Approach (SWAp).

The 5-day event brought together Permanent Secretaries, Directors, stakeholders, Heads of Programmes, and Development Partners to collaboratively develop a robust and result-oriented health plan that will guide health interventions in 2026.

The Honourable Commissioner for Health, Dr. Ekem Emmanuel John, at the opening session, intimated that the Annual Operational Plan Meeting serves as both a roadmap and a performance measurement tool for assessing the implementation of health programmes, projects, and activities across the state.
"We are gathered here to strategically align and focus on what is most important to us for a desirable health outcome,” he said.
He called for active participation among participants to ensure the aim of the gathering is achieved.

The meeting emphasizes the state's commitment to enhancing healthcare delivery, reflecting Governor Umo Eno's administration focus on health and human capacity development.

09/10/2025

AKSHMB PS URGES HEALTH WORKERS TO TAKE OWNERSHIP OF THEIR ROLES

The Permanent Secretary, Hospitals Management Board, Dr. Abraham Inyangudoh, has urged health workers to take ownership of their roles and work collaboratively to ensure that hospitals under the board provide quality healthcare services to the people.

He gave the charge when he led a team of directors on an unscheduled visit to General Hospital, Ikot Okro, as part of the board's mandate to monitor the activities in government owned secondary health facilities.

Dr. Inyangudoh warned, that with the current Governor, Pastor Umo Eno, PhD, and Commissioner for Health, Dr. Ekem John, at the helm, the full weight of the public service rules will be applied in cases of negligence, emphasizing that the era of truancy was over.

He encouraged all hands to be on deck despite the acute shortage of manpower in the system, adding that plans are underway to employ more hands.

The Permanent Secretary said health workers are expected to be conscientious and show empathy to patients, while also adhering to professional standards.

He also disclosed that the facility was earmarked for upgrade, emphasizing the need for health workers to reciprocate government efforts by prioritizing their duties.

Dr. Inyangudoh commended the Medical Superintendent, Dr. Idara Usen, for his dedication to duty, highlighting his presence in the facility as what has given life to the facility. Additionally, he encouraged him to acquaint himself with the various unit activities to ensure accountability.

Dr. Boniface Effiong, Director of Medical Services, emphasized the importance of collaboration in addressing the issues of negligence in facilities. This approach he said, is crucial in ensuring that facilities are not in the spotlight for the wrong reasons.

The director of Inspectorate, Dr. Imoh Akah hinted that the inspection is a routine exercise not meant to Witch-hunt but to identify areas for improvement.

The Medical Superintendent of the facility, Dr. Idara usen appreciated the visit by the Permanent Secretary and promised to improve on areas pointed out.

The team visited the Accidents & Emergency Unit, laboratory, Scan unit, theatre, Pharmacy, wards, etc to identify areas for improvement.

08/10/2025

BEFORE AND NOW: THE TRANSITION IN THE AKSHMB' PUBLIC HEALTH DIRECTORATE

A new chapter unfolds as we bid farewell to our outgoing Director of Public Health services, Mrs. Ime Paul, a dedicated Public Health professional, who exuded diligence, firmness, and professionalism throughout her service years. We appreciate your dedication to improving healthcare in the state. Your passion for public health has left a lasting impact. We doff our hats for you, tireless advocate for healthcare. Farewell, Ma'am!

We welcome the new director, Mrs. Eseme Nyoyoko. We celebrate this new beginning with you and look forward to experiencing exciting times with you.
Welcome!

06/10/2025

Subsidized surgery program ongoing in General Hospital, Onna.

06/10/2025

GENERAL HOSPITAL, AWA, HOSTS SUBSIDIZED SURGERY PROGRAM

The General Hospital in Awa, Onna Local Government Area of Akwa Ibom State is currently hosting a subsidized surgery program. This initiative aims to provide quality healthcare services at an affordable cost to the people.

The program, which started today, October 6, 2025, will run until November 5, 2025 in the hospital premises. Some of the surgical procedures that will be performed include Appendicitis, Hernia, Hydroceles, Lipoma etc.

According to the Medical Superintendent,Dr. Kyrian Ekpotu, the cost of these services is significantly subsidized, with patients paying as low as ₦65,000 for registration, laboratory tests, surgeries, and drugs. Additionally, for ₦25,000, patients can access eye examination, eye drops, and lenses. There's also free orthopedic consultation by consultants.

Dr. Ekpotu said the program is a step in the right direction as it aligns with the governor's commitment to improving healthcare in the state and a great opportunity for people in the Akwa Ibom and beyond to access quality healthcare services at an affordable cost.

03/10/2025

PUBLIC NOTICE

OFFICIAL COMPLAINT NUMBERS

The Akwa Ibom state government through the Ministry of Health is committed to ensuring transparency, accountability, and prompt service delivery to all citizens.

To this end, official complaint numbers have been designated for members of the public to report challenges, lodge complaints, or provide feedback on services.

📞 *Hotline Numbers* :
091 3358 3120
090 7452 6448

🕒 *Available* : 24/7

All complaints received will be documented, investigated, and addressed accordingly.

Health workers, patients, care givers, and all citizens are therefore encouraged to make use of these numbers whenever the need arises.

Together, we can build a more responsive and people-centered health system.

Issued by:
AKWA IBOM STATE MINISTRY OF HEALTH OMBUDSMAN.

30/09/2025

*AKSG Ministry of Health Clarifies Viral Video on Ikot Ekpene General Hospital, Reaffirms Commitment to Quality Healthcare*

The Akwa Ibom State Ministry of Health, in collaboration with the Hospitals Management Board, has debunked allegations of negligence contained in a viral video recorded at the Accident and Emergency Unit of General Hospital, Ikot Ekpene.

Addressing journalists today in a Press briefing that held in the conference room of the ministry of health, the Honourable Commissioner for Health, Dr. Ekem Emmanuel John, represented by the Permanent Secretary, Ministry of Health, Dr. Patrick Eshiet, described the claims as contained in a video circulated on Saturday, September 27, 2025, by one Ms. Idongesit Edet that alleged that the hospital staff of General Hospital Ikot Ekpene failed to attend to her mother as misleading and unfounded.

Findings from a thorough investigation led by the Director of Medical Services, Hospitals Management Board, Dr. Boniface Effiong, however, revealed that the patient was promptly attended to at 7:45 a.m., diagnosed with a chronic condition, and placed on medication with regular reviews throughout the day. Records also showed that the patient was never in immediate clinical danger.

The investigation further revealed that Ms. Edet forcefully entered a consulting room without authorization and went on to record a video against the wishes of the doctor on duty, thereby breaching ethical and professional standards as well as the patient’s privacy.

Also speaking,Permanent Secretary of the Hospitals Management Board, Dr. Abraham Inyangudo, noted that the patient’s family has apologized, disowning Ms. Edet’s actions and expressing regret over what they termed an embarrassing and unnecessary exposure of their mother’s health condition.

Given the reputational damage caused, the Ministry disclosed that a formal complaint has been lodged with the Nigerian Police Force, while legal redress is being considered in collaboration with the Ministry of Justice. It also emphasized that under the National Health Act, healthcare providers reserve the right to decline treatment to abusive patients or relatives, except in psychiatric cases.

To further strengthen accountability, the Ministry of health has directed that within 72 hours, all health facilities in the state must display helplines of the Health Ombudsman and the Ministry of Health, to provide proper channels for lodging complaints.

In a Press release signed by Dr. Inyangudo, warned that hospitals must not be turned into stages for social media content, stressing that anyone who assaults healthcare workers or disrupts public peace will face prosecution.

A major highlight of the press briefing was the interactive session, during which journalists engaged the Permanent Secretaries of the Ministry of Health and the Hospitals Management Board in a series of questions. The session provided an opportunity for clarification on key health sector issues and allowed the officials to give detailed explanations on government policies.

The press briefing, attended by journalists from both the print and broadcast media in the state, directors of the Ministry of Health, and directors of the Hospitals Management Board, concluded with a reaffirmation of the state government’s commitment to professionalism, accountability, and quality healthcare delivery.

29/09/2025

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