04/03/2022
PNG CUSTOMS SETS 2022 AS THE YEAR OF ELEVATION
CUSTOMS Chief Commissioner David Towe is confident that the PNG Customs Service will be successful again this year. The Chief Commissioner declared 2022 as the Year of Elevation, challenging his leadership team and Customs Officers throughout the country to elevate on all fronts! Elevate on Leadership! Elevate in Productivity! Elevate in Producing Outstanding Results! Elevate in Team Work and Elevate in Integrity!
Whilst launching the 2022 Customs Work Plan in Port Moresby last Friday, the Chief Commissioner encouraged all officers to lift their performance again this year after a very successful 2021 with some outstanding results in both revenue collections and strong enforcement and compliance management.
Last year the Customs collected a total of K3,170.34 million in revenue, exceeding the Supplementary Budget projections by K54 million driven by increased compliance efforts at the borders and supported by a very successful ‘Run Home’ revenue recovery operation, that prompted Prime Minister James Marape to publicly commend Customs for the great effort and outstanding results. From 2020 results there was a significant 12.4% growth in revenue or K350million increase in revenue collections in 2021. This is a significant growth in revenue despite the year being depressed by Covid-19 induced factors suppressing the economy and limited imports and consumption.
The Chief Commissioner, his deputy, Benjamin Sine, Commissioner for Border Security and Regional Operations and Director Donny Kowuropa addressed staff through a nationwide zoom conferencing meeting to inspire and encourage them to elevate their performances this year to meet Government expectations.
“Last year is history,” the Chief Commissioner stated. “When you exceed projections, it is always difficult to maintain or better it but we can do it because we have reviewed and rebuilt the foundations of our business, we have fixed the loop holes, we have introduced the standard industry practices, fixed the standard operating procedures, all combined to establish the strong fundamentals of Customs to operate and thrive as a robust organisation.
“Leveraging from these and the resilience built last year, we are well positioned to deliver on a much higher note this year.
The Chief Commissioner stated that the work plan launched provided key result area and the key performance indicators all aligned to ultimately deliver on Government expectations again this year.
Acknowledging the Government’s budget support, he strong encouraged Customs officers to work together as a team with commitment, passion and loyalty to make this year a success. The success in 2021 was built on “Commitment to Excellence at Work in 2021 and Beyond. Creating Sense of Urgency.” 2022 is the Year of Elevation to produce far better results exceeding the results last year.
The key strategic priorities to be pursued by PNG Customs Service in 2022 were identified as:
1) Establishment of robust Enforcement & Prosecution
2) Rebuild the Intelligence & Targeting to enhance and strengthen a risk-based intelligence led operations
3) Strengthen the Post Clearance Audit processes with strong emphasis on compliance
4) Establish a stringent compliance management of excise through application of SIPs.
5) Stringent treatment of Error Detection Reports including Red Lane Entries.
6) Recruitment and Training with a key focus on leadership skills development at the middle management levels.
7) Strong Governance and Integrity in the organisation
8) Maintenance of ICT systems including AW
9) Development of new Corporate Plan 2023 - 2027
10) Build and construct the Lae Container Examination Facility (CEF) Project
11) Outstanding Impact Projects
The Chief Commissioner highlighted that given Customs’ great performance, the Government has in this year’s budget tasked Customs to collect up to almost K600million in addition compared to last year’s budget projection.
All the Customs divisional heads were gathered last month to review and revise the work plan to deliver this outcome as projected by the Government.
“We developed a total of 15 divisional work plans, total of 15 key result areas and 221 key performance indicators to be implemented,” he added.
The Chief Commissioner explained to staff the importance of ensuring the Government receives its return-on-investment citing the Governments unwavering budgetary support to Customs for its operations.
“With the increased investment by the Government this year in PNG Customs Service, the Government has increased our allocations for personnel emoluments and allowed Customs to recruit close to 100 new officers this year. The Government has also invested close to K25million for the procurement and construction of a border infrastructure - the long awaited non-intrusive container examination facility in Lae, Morobe Province.
“But this is not a free handout,” he explained. “The Government has done this because they want us to deliver because they know we can deliver greater results. This year our revenue collection target is close to K3.8billion, signifying an increase of about K600million from last year’s target” he stated.
The Chief Commissioner encouraged all officers to buy into this year’s theme to ‘Elevate On All Fronts’ in order to meet the Government’s expectations and be successful again this year.
“You must continue to maintain commitment to excellence but at an elevated level,” he stressed. “We have to elevate on leadership, elevate on teamwork and elevate on results to deliver stronger results in 2022.”
DAVID TOWE
Chief Commissioner of Customs
March 2, 2022