25/02/2025
๐๐๐ ๐๐๐ก๐ข๐๐ฏ๐๐ฌ ๐๐๐ ๐๐๐๐:๐๐๐๐ ๐๐๐ซ๐ญ๐ข๐๐ข๐๐๐ญ๐ข๐จ๐ง, ๐๐๐ฅ๐๐๐ซ๐๐ญ๐๐ฌ ๐๐จ๐ฆ๐ฆ๐ข๐ญ๐ฆ๐๐ง๐ญ ๐ญ๐จ ๐๐ฎ๐๐ฅ๐ข๐ญ๐ฒ ๐๐ง๐ ๐๐ฑ๐๐๐ฅ๐ฅ๐๐ง๐๐
Quezon CityโThe Philippine Coconut Authority (PCA) marked a historic feat as it received its ISO 9001:2015 Quality Management System certification from TรV SรD PSB Philippines Inc. during the Year-End Employee Appreciation and Accomplishments Presentation Day.
The certification underscores PCAโs unwavering commitment to quality service, operational efficiency, and excellence in supporting the countryโs coconut industry. A TรV SรD representative formally handed over the certificate to PCA Administrator Dr. Dexter R. Buted and the agencyโs key officials in a ceremony that highlighted the culmination of PCAโs rigorous journey toward ISO accreditation.
ADRB expressed gratitude to PCA employees and stakeholders for their collective efforts in meeting international standards. โ๐โ๐๐ ๐๐๐๐ก๐๐๐๐๐๐ก๐๐๐ ๐๐ ๐ ๐๐๐๐๐๐๐๐ก๐๐๐ ๐๐ ๐๐ข๐ ๐๐๐๐๐๐ก๐ , ๐๐๐ ๐ ๐ก๐๐ ๐ก๐๐๐๐๐ก ๐ก๐ ๐๐ข๐ ๐๐๐ ๐๐๐ฃ๐ ๐ก๐ ๐๐๐๐๐ฃ๐๐ ๐๐ฅ๐๐๐๐ก๐๐๐๐๐ ๐ ๐๐๐ฃ๐๐๐ ๐ก๐ ๐๐ข๐ ๐๐๐๐๐๐๐ , ๐ ๐ก๐๐๐โ๐๐๐๐๐๐ , ๐๐๐ ๐กโ๐ ๐น๐๐๐๐๐๐๐ ๐๐๐๐๐๐. ๐๐ข๐๐๐๐ก๐ฆ ๐๐๐๐๐๐๐๐๐๐ก ๐๐ ๐ ๐๐ข๐๐ก๐ข๐๐ ๐ค๐ ๐๐๐ ๐๐๐๐๐๐๐๐๐ ๐๐๐ก๐ ๐๐ฃ๐๐๐ฆ ๐๐ ๐๐๐๐ก ๐๐ ๐๐ข๐ ๐๐๐๐๐๐ก๐๐๐๐ ,โ he said.
The event also celebrated PCAโs year-long initiatives aimed at aligning its processes with global standards. The ISO journey began with a series of workshops, including an ISO 9001:2015 reorientation in April and an internal audit refresher in May. These activities, facilitated by quality assurance experts from Pangasinan State University and Universidad de Dagupan, equipped PCA personnel with tools and strategies for continuous improvement.
The certification journey included extensive internal audits, development of a comprehensive Quality Management System manual, and a second-party audit conducted in August. Each step demonstrated PCAโs commitment to enhancing customer satisfaction, improving operational processes, and adhering to international quality standards.
PCAโs pursuit of ISO certification aligns with the governmentโs broader efforts to promote accountability, efficiency, and excellence in public service. Under the leadership of Administrator Buted and in partnership with the Department of Agriculture, the agency remains steadfast in its mandate to uplift the lives of coconut farmers while ensuring sustainability in the coconut sector.
The Year-End Employee Appreciation and Accomplishments Presentation Day also served as an avenue to recognize the dedication of PCAโs workforce. The PCA chief commended employees for their vital contributions to the agencyโs success. โ๐๐๐๐๐กโ๐๐, ๐ค๐ ๐๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐กโ๐ ๐๐ข๐ก๐ข๐๐ ๐๐ ๐กโ๐ ๐โ๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐ข๐ก ๐๐๐๐ข๐ ๐ก๐๐ฆ. ๐โ๐๐ ๐๐ ๐๐ข๐ ๐ก ๐กโ๐ ๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐ข๐ ๐๐๐ข๐๐๐๐ฆ ๐ก๐๐ค๐๐๐ ๐๐ฃ๐๐ ๐๐๐๐๐ก๐๐ ๐๐โ๐๐๐ฃ๐๐๐๐๐ก๐ ,โ he added.
The ISO 9001:2015 certification places PCA among the ranks of government agencies that prioritize quality and excellence. As the agency moves forward, it is ready to set a benchmark for service delivery in the agricultural sector, ensuring that millions Filipino coconut farmers and stakeholders reap the benefits of world-class governance and management practices.