03/10/2026
๐๐ง๐ข ๐ฉ๐๐ ๐๐๐๐ฅ๐๐๐๐๐ฆ: ๐ฉ๐๐ฅ๐๐ ๐ฉ๐๐๐๐ข ๐๐๐ ๐ก๐ข๐ง ๐ง๐๐๐ ๐ฃ๐๐๐๐ ๐๐ก ๐๐ก๐ฌ ๐๐ง๐ข ๐ข๐๐๐๐๐ ๐๐ก ๐ฅ๐๐๐๐ข๐ก ๐ณ
The Land Transportation Office (LTO) VII wishes to clarify that the video currently circulating on social media, in which a client is seen expressing her dissatisfaction regarding the manner in which she was allegedly treated by a cashier, was not taken inside or ๐ฑ๐ถ๐ฑ ๐ป๐ผ๐ ๐ต๐ฎ๐ฝ๐ฝ๐ฒ๐ป within the premises of any LTO office in Region 7. ๐ก๐ผ ๐๐ง๐ข ๐ฝ๐ฒ๐ฟ๐๐ผ๐ป๐ป๐ฒ๐น were also involved in the transaction as allegedly depicted in the video.
While the LTO respects the public's right to raise concerns and bring alleged incidents involving government services to public attention, it is important to establish that the transaction shown in the circulating video did not transpire at any of the LTO offices in Cebu.
RD Atty. Wendel Dinglasan emphasizes that LTO-7 remains committed to providing courteous, professional, transparent, and efficient public service. We likewise encourage the public to verify information and report concerns through the proper channels so that appropriate action may be taken based on established facts.