06/08/2026
π€ As technology reshapes the workplace, which skills actually keep you relevant? For Pearson, the answer is the future-proof ones, the human skills that stay valuable no matter how fast the tech moves.
In this clip from the latest episode of IT Factor, Pearson Philippines Country Manager Mark Flores tells us how the company centers its research on developing, measuring, and validating these essential skills, from empathy to the ability to truly listen and understand a customer. ποΈ
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IT Factor, IBPAP's vlogcast dedicated to uncovering the key insights and game-changing developments shaping the Philippine IT-BPM sector. Whether you're a business leader, industry expert, or IT-BPM professional, this is a conversation you won't want to miss.
IT Factor is available on Spotify, YouTube, and all official IBPAP social media channels.