What are the opening hours?

Monday 09:00 - 17:00 Tuesday 09:00 - 17:00 Wednesday 09:00 - 17:00 Thursday 09:00 - 17:00 Friday 09:00 - 17:00

Universal Service Fund - Pakistan

Home
Pakistan
Islamabad
Universal Service Fund - Pakistan

Universal Service Fund promotes the development of telecommunication services in un-served and under-served areas throughout the country.

The Universal Service Fund (USF) was established under the Pakistan Telecommunication (Re-organization) Act of 1996, with its legal framework defined in Sections 33A & 33B. The USF Rules 2006, notified by the Federal Government, led to the creation of the Universal Service Fund Company (USFCo), a not-for-profit entity registered under Section 42 of the Companies Ordinance 1984 (now the Companies Act 2017). The USF Policy (2006) set operational guidelines, later refined by the Telecommunication Policy (2015) to enhance connectivity in unserved and underserved areas. The USF Board, comprising professionals from the public and private sectors, follows governance best practices, as outlined in the USF Rules 2006. The Board composition was amended in February 2023 under Rule 11(1) to ensure effective oversight and strategic direction. Given below is the composition of the board:

Secretary IT- MoITT | Chairperson
Member Telecom- MoITT | Member/Director
Chairman PTA | Member/Director
Nominee of Fixed-Line Licensees | Member/Director
Nominee of Mobile Cellular Licensees | Member/Director
Independent | Member/Director
Independent | Member/Director
Independent | Member/Director
Executive CEO USFCo. | Member/Director

20/07/2026

Under the Honorable Prime Minister Mian Shehbaz Sharif’s vision of Digital Pakistan and the leadership of the Federal Minister for IT & Telecom, Ms. Shaza Fatima Khawaja, the Universal Service Fund (USF) is committed to expanding meaningful digital access and creating opportunities for underserved communities across Pakistan.

Every success story begins with an opportunity. Maria's journey through the Digital Community Centre (DCC) in Jhuggiwala is a testament to how digital inclusion is transforming lives in Rural Communities. Through AI training, digital literacy, and hands-on learning at the DCC, she discovered new opportunities, strengthened her confidence, and gained the skills to pursue a more promising future. Her experience demonstrates how digital inclusion can unlock potential and empower young women to create meaningful change in their lives and communities.

We are honored by the Honorable Prime Minister’s recognition of the Jhuggiwala Digital Community Centre and his appreciation of the meaningful difference it is making in underserved communities. This acknowledgement is a proud milestone for USF, our valued partners, and above all, the women and girls whose aspirations, determination, and achievements continue to reaffirm the lasting impact of digital inclusion.

Mian Shehbaz Sharif | Ministry Of IT & Telecom | Shaza Fatima Khawaja

16/07/2026

Under the Honorable Prime Minister Mian Shehbaz Sharif’s vision of Digital Pakistan and the leadership of the Federal Minster for IT & Telecom, Ms. Shaza Fatima Khawaja, the Universal Service Fund (USF) is committed to expanding meaningful digital access and creating opportunities for underserved communities across Pakistan.

The Digital Community Centre (DCC) in Jhuggiwala stands as a testament to this commitment. Among its inspiring success stories is Nasira Parveen, a young undergraduate from Jhuggiwala, Muzaffargarh, who transformed the digital skills, AI knowledge, and practical training she gained at the DCC into her own entrepreneurial venture. Her journey reflects how digital inclusion is empowering women with the skills, confidence, and opportunities to earn with dignity, support their families, and contribute to their communities.

We are honoured by the Honorable Prime Minister’s recognition of the Jhuggiwala Digital Community Centre and his appreciation of the transformative impact it is creating. This acknowledgement is a proud milestone for USF, our valued partners, and, most importantly, the young women whose determination and achievements continue to demonstrate the power of digital inclusion.

Ministry Of IT & Telecom

15/07/2026

This World Youth Skills Day, USF is spotlighting initiatives like the Urdu AI training at the Digital Community Centre for Women, Jhuggiwala, empowering young women in rural communities with the skills and confidence to thrive in an AI-driven future.

Through hands-on learning in Urdu AI , participants are building future-ready digital capabilities, exploring the potential of Artificial Intelligence, and unlocking new pathways to education, innovation, entrepreneurship, and meaningful employment.

At USF, we remain committed to empowering rural youth with the digital skills they need to lead, innovate, and contribute to Pakistan's inclusive digital future.

13/07/2026

During USF's visit to Upper Chitral, CEO USF Chaudhary Mudassar Naveed, CTO USF Bilal Ahmed, and the USF technical team met with the District Administration Upper Chitral to discuss the region's telecommunications landscape and assess the connectivity challenges affecting local communities.

Recognizing Upper Chitral's growing importance as one of Pakistan's premier tourism destinations, the CEO underscored the need for reliable digital connectivity to support residents, businesses, emergency services, and the increasing number of domestic and international visitors.

During the meeting, the USF management also emphasized the importance of closer collaboration among fiber infrastructure providers, mobile network operators, the local administration, and highway authorities to safeguard telecommunications infrastructure during road development and rehabilitation activities, ensuring uninterrupted connectivity and minimizing service disruptions.

USF appreciates the support and collaboration of the District Administration Upper Chitral and remains committed to working with all stakeholders to advance reliable, resilient, and inclusive digital connectivity across Pakistan's underserved and unserved areas.

06/07/2026

This World Rural Development Day, we celebrate the resilience of rural communities and reaffirm our commitment to inclusive, sustainable development.
USF is continuously thriving to bridge the digital divide by extending reliable connectivity to unserved and underserved areas across the country. Through digital infrastructure, access to education, healthcare, and economic opportunities becomes possible for millions living in remote communities. By promoting digital literacy and empowering women, youth, and local communities, USF is helping build a more connected and inclusive Pakistan.
Together, we are ensuring that no community is left behind in the digital age. Empowering communities today for a stronger, smarter, and more sustainable tomorrow.

26/06/2026

On the sacred day of Ashura, USF joins the nation in honoring the sacrifice of Imam Hussain (RA) and his companions at Karbala, A timeless symbol of courage, truth, and justice. May the lessons of Karbala inspire us to uphold compassion, unity, resilience, and the commitment to building a more peaceful and inclusive society.

21/06/2026

Every father is an Everyday Hero, building dreams through dedication, strength, and endless support.

This Father’s Day, USF Pakistan celebrates the fathers whose hard work creates opportunities and inspires a brighter, connected future for the next generation.

Every Father’s Effort Creates a Better Tomorrow.

19/06/2026

Under the Prime Minister's vision of Digital Pakistan and the leadership of the Ministry Of IT & Telecom, the Universal Service Fund (USF) and the Internet Society (ISOC) co-hosted the successful completion event of the Jhuggiwala Pilot Project in rural Muzaffargarh.

This transformative initiative was made possible through the partnership of Universal Service Fund - Pakistan(USF) , Internet Society (ISOC), the Global Digital Inclusion Partnership(GDIP), DEMO - Ideas for Impact, and Nayatel, working together to advance digital inclusion and empower underserved communities.

The project established a Digital Community Centre for Women and introduced the Community-Centered Connectivity (CCC) Framework — a scalable model for bridging the digital gender divide and expanding meaningful connectivity across Pakistan. Through this pilot initiative, 209 women and girls were trained and certified in digital literacy, entrepreneurship, AI tools, online safety, and financial literacy, while 25 Master Trainers were developed to ensure long-term sustainability and community impact.

A highlight of the event was hearing directly from the Jhuggiwala girls as they shared their inspiring journeys, experiences, and aspirations with the Federal Minister for IT & Telecommunication, Ms. Shaza Fatima Khawaja, who encouraged them to continue leveraging digital skills to unlock new opportunities and shape their futures.

The event also featured a panel discussion, “Time is Now: Bridging Gender Digital Divide through Community-Centered Connectivity,” moderated by Mr. Waqas Hassan, Regional Lead for Asia at GDIP. The discussion brought together representatives from MoITT, UN Women, DEMO, and Nayatel to explore barriers to digital inclusion and how community-centered connectivity can empower women to become active contributors to Pakistan’s digital transformation.

The occasion also marked the launch of the Community-Centered Connectivity Project Report, laying the foundation for future replication of the CCC Framework nationwide.

Ministry Of IT & Telecom | Shaza Fatima Khawaja | Universal Service Fund - Pakistan | DEMO - Ideas for Impact | Internet Society | Nayatel | Global Digital Inclusion Partnership | Pakistan Telecommunication Authority | Mudassar Naveed |Waqas Hassan | Naveed Haq | Dr. Khawar Khokhar | Asif Manzoor | Aqeel Khurshid | Fareeha Ummar | Omar Rauf | Madiha Hamid | Wahaj Siraj | Asadullah Khan Niazi | Hannan Tariq | Naeem Iqbal | Arsh K Gardezi | Sobia Rasheed | M.Kashif Saeed

Address

3rd Floor, Evacuee Trust Complex, Agha Khan Road, F-5/1
Islamabad
44000

Opening Hours

Monday	09:00 - 17:00
Tuesday	09:00 - 17:00
Wednesday	09:00 - 17:00
Thursday	09:00 - 17:00
Friday	09:00 - 17:00

Website

http://www.usf.org.pk/

Alerts

Be the first to know and let us send you an email when Universal Service Fund - Pakistan posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Organization

Send a message to Universal Service Fund - Pakistan: