02/09/2021
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.
Call Center Representative Qualifications/Skills:
Matric To Master
Excellent verbal communication skills
Telephone skills
Friendly and pleasant manner
Data entry skills
Typing and word processing skills
Call Center Representative Responsibilities:
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
