Regulated Industries Commission

Regulated Industries Commission The Regulated Industries Commission (RIC) is a statutory body established under the Regulated Industries Commission Act, No. 26 of 1998.

Local Regulator of Water, Wastewater & Electricity Sectors.The Service Providers under the purview of the RIC include: WASA, T&TEC, PowerGen and Contour Global Trinity Power

Tel: Toll Free: 800-4RIC (4742);
(868) 625-3655; (868) 625-5384; (868) 627-0503. The Service Providers under the purview of the RIC include:

The Water and Sewerage Authority (WASA);
Trinidad and Tobago Electricity Commission

(T&TEC);
The Power Generation Company of Trinidad and Tobago Ltd; and
Trinity Power Limited (formerly InnCogen Limited)

Youtube :
Twitter:
LinkedIn: Regulated Industries Commission

RIC's Quarterly Complaints Report - 2nd Quarter 2026. Please contact us if you are dissatisfied with the outcome of your...
18/08/2026

RIC's Quarterly Complaints Report - 2nd Quarter 2026. Please contact us if you are dissatisfied with the outcome of your complaints with your water or electricity service providers (WASA or T&TEC).

☎️ Call us
Toll Free - 800-4RIC (4742)
(868) 625-5384
(868) 627-7820
(868) 625-3655
(868) 627-0821

πŸ“§ Email: [email protected]

⚠️ Remember:
You must first contact your service provider (WASA or T&TEC) to give them the opportunity to resolve the issue. If it remains unresolved, we’re here to help!

You can also:
WhatsApp (MESSAGES ONLY) @ 776-0256! πŸ“±
Our Customer Service Officers will be available from Monday - Friday 8:00am - 4:00pm.

I I I I

REMINDER! We're Coming to Tunapuna this Wednesday!WASA and T&TEC customers, join us for an upcoming Customer Outreach Se...
17/08/2026

REMINDER! We're Coming to Tunapuna this Wednesday!

WASA and T&TEC customers, join us for an upcoming Customer Outreach Session!

πŸ—“οΈ Wednesday 19 August 2026
πŸ•™ 10:00 a.m. – 2:00 p.m.
πŸ“ Tunapuna Regional Corporation
Main Lobby, Centenary Street, Tunapuna

Here's what you can do:
βœ…Learn about the RIC and how we protect utility customers
βœ…Get guidance on lodging complaints about WASA or T&TEC
βœ…Learn about your rights as a utility customer
βœ…Speak one-on-one with our Customer Service Officers and get
your questions answered

πŸ“ŒRemember to bring copies of any supporting documents to help us assist you.

We look forward to meeting you in Tunapuna!

πŸ“’ We’re coming to Tunapuna!The Regulated Industries Commission (RIC) invites you to our next outreach event.πŸ“ Location:...
10/08/2026

πŸ“’ We’re coming to Tunapuna!

The Regulated Industries Commission (RIC) invites you to our next outreach event.

πŸ“ Location: Tunapuna/Piarco Regional Corporation – Main Lobby,
Centenary Street, Tunapuna
πŸ•™ Time: 10:00 AM – 2:00 PM
πŸ“… Date: Wednesday 19 August 2026

πŸ“ŒCustomers are advised to bring a copy of all supporting
documents relevant to your complaint

βœ…π–π„ 𝐀𝐑𝐄 π‡πˆπ‘πˆππ†!The Regulated Industries Commission invites applications for the position of Telephone Operator/Reception...
06/08/2026

βœ…π–π„ 𝐀𝐑𝐄 π‡πˆπ‘πˆππ†!

The Regulated Industries Commission invites applications for the position of Telephone Operator/Receptionist on a six (6) month contract. Applications should arrive no later than August 12, 2026.

The Commission thanks everyone for your interest, however, only shortlisted candidates will be contacted.

See link for further details: www.ric.org.tt

04/08/2026

We're Coming to Tunapuna!

WASA and T&TEC customers, join us for an upcoming Customer Outreach Session!

πŸ—“οΈ Wednesday 19 August 2026
πŸ•™ 10:00 a.m. – 2:00 p.m.
πŸ“ Tunapuna Regional Corporation
Main Lobby, Centenary Street, Tunapuna

Here's what you can do:

βœ…Learn about the RIC and how we protect utility customers
βœ…Get guidance on lodging complaints about WASA or T&TEC
βœ…Learn about your rights as a utility customer
βœ…Speak one-on-one with our Customer Service Officers and get
your questions answered

πŸ“ŒRemember to bring copies of any supporting documents to help us assist you.

We look forward to meeting you in Tunapuna!

Happy African Emancipation Day Trinidad and Tobago from the Regulated Industries Commission.
01/08/2026

Happy African Emancipation Day Trinidad and Tobago from the Regulated Industries Commission.

πŸπŸ“ π…πšπœπ­π¬ 𝐟𝐨𝐫 πŸπŸ“ 𝐘𝐞𝐚𝐫𝐬 | π…πšπœπ­ #πŸπŸ“For the past 25 years, the RIC has remained committed to protecting consumers, promotin...
30/07/2026

πŸπŸ“ π…πšπœπ­π¬ 𝐟𝐨𝐫 πŸπŸ“ 𝐘𝐞𝐚𝐫𝐬 | π…πšπœπ­ #πŸπŸ“

For the past 25 years, the RIC has remained committed to protecting consumers, promoting transparency, and supporting fair and reliable utility services across Trinidad and Tobago.

This milestone isn't just about celebrating our journeyβ€”it's about continuing our commitment to you.

Here's to the next chapter of empowering consumers and strengthening regulation.

πŸ’š Thank you for being part of our story.

πŸπŸ“ π…πšπœπ­π¬ 𝐟𝐨𝐫 πŸπŸ“ 𝐘𝐞𝐚𝐫𝐬 | π…πšπœπ­ #πŸπŸ’The RIC provides FREE customer support to utility consumers across Trinidad and Tobago....
29/07/2026

πŸπŸ“ π…πšπœπ­π¬ 𝐟𝐨𝐫 πŸπŸ“ 𝐘𝐞𝐚𝐫𝐬 | π…πšπœπ­ #πŸπŸ’

The RIC provides FREE customer support to utility consumers across Trinidad and Tobago. Whether you need guidance or want to lodge a complaint, our team is here to help.

πŸ“ž 800-4RIC (4742)
πŸ“§ [email protected]

πŸπŸ“ π…πšπœπ­π¬ 𝐟𝐨𝐫 πŸπŸ“ 𝐘𝐞𝐚𝐫𝐬 | π…πšπœπ­ #πŸπŸ‘Every quarter, the RIC publishes its Quarterly Complaints Reports, giving consumers val...
28/07/2026

πŸπŸ“ π…πšπœπ­π¬ 𝐟𝐨𝐫 πŸπŸ“ 𝐘𝐞𝐚𝐫𝐬 | π…πšπœπ­ #πŸπŸ‘

Every quarter, the RIC publishes its Quarterly Complaints Reports, giving consumers valuable insights into complaint trends, utility performance, and resolution outcomes across the regulated sectors.

πŸπŸ“ π…πšπœπ­π¬ 𝐟𝐨𝐫 πŸπŸ“ 𝐘𝐞𝐚𝐫𝐬 | π…πšπœπ­ #𝟐𝟐For 25 years, the RIC has kept the public updated through newsletters, educational reso...
27/07/2026

πŸπŸ“ π…πšπœπ­π¬ 𝐟𝐨𝐫 πŸπŸ“ 𝐘𝐞𝐚𝐫𝐬 | π…πšπœπ­ #𝟐𝟐

For 25 years, the RIC has kept the public updated through newsletters, educational resources, social media, and our website, ensuring consumers stay informed about utility regulation and their rights.

🌐 www.ric.org.tt

Address

#88 Queen Janelle Commissiong Street
Port Of Spain
100624

Opening Hours

Monday 08:00 - 16:00
Tuesday 08:00 - 16:00
Wednesday 08:00 - 16:00
Thursday 08:00 - 16:00
Friday 08:00 - 16:00

Telephone

+18686270821

Website

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