Virginia American Water

Virginia American Water We Keep Life Flowing. http://www.virginiaamwater.com
1-800-452-6863
Always call 8-1-1 before digging. va811.com We are proud to be your local water company.

Virginia American Water supplies high-quality water service to approximately 320,000 people in nine counties and two cities in Virginia. We serve four districts: Alexandria, Hopewell, Prince William and Eastern. Virginia American Water publishes this page as a means for engaging with our customers and communities on the topics of water and wastewater service and treatment. We welcome all comments, however we reserve the right to delete any comments that use profane language, are made in poor taste, or are in any way hateful or discriminatory to others.

Operating as usual

On this day in 1977, the adoption of the Stars and Stripes as the official U.S. flag took place. At American Water, we h...
06/14/2021

On this day in 1977, the adoption of the Stars and Stripes as the official U.S. flag took place. At American Water, we honor this particular day year-round. #FlagDay

On this day in 1977, the adoption of the Stars and Stripes as the official U.S. flag took place. At American Water, we honor this particular day year-round. #FlagDay

Each year, Virginia American Water produces Water Quality Reports to let customers know how our water quality stacks up ...
06/12/2021

Each year, Virginia American Water produces Water Quality Reports to let customers know how our water quality stacks up against established federal and state drinking standards. Check out your community’s water quality report today at https://www.amwater.com/vaaw/Water-Quality/Water-Quality-Reports.

Each year, Virginia American Water produces Water Quality Reports to let customers know how our water quality stacks up against established federal and state drinking standards. Check out your community’s water quality report today at https://www.amwater.com/vaaw/Water-Quality/Water-Quality-Reports.

06/11/2021
Clean the Bay Day
06/03/2021
Clean the Bay Day

Clean the Bay Day

Clean the Bay Day has been a staple for Virginia's Chesapeake Bay community since its inception more than 30 years ago. Even though we won't be gathering together as we have done in the past, we hope that our platform for 2021 will allow us to regain that sense of unity we have felt every year on th...

Timeline Photos
06/01/2021

Timeline Photos

Every day at American Water we work toward building an environment where differences are embraced and celebrated. An environment where our team feels they can be their truest, most authentic selves. Happy #pridemonth from American Water! #Pride2021 🏳️‍🌈

"Flushable" wipes are not really flushable. Learn more at www.protectyourpipes.org Metropolitan Washington Council of Go...
05/25/2021

"Flushable" wipes are not really flushable. Learn more at www.protectyourpipes.org Metropolitan Washington Council of Governments

"Flushable" wipes are not really flushable. Learn more at www.protectyourpipes.org Metropolitan Washington Council of Governments

Water Conservation at Home and Around the World
05/21/2021
Water Conservation at Home and Around the World

Water Conservation at Home and Around the World

Water is essential to help keep life flowing, so we understand the importance of living in a way now that supports the availability of water for future generations. While there are scarcities, drou…

Hand Hygiene Tip #3: Are you washing your hands long enough? Singing “Happy Birthday” from beginning to end twice while ...
05/16/2021

Hand Hygiene Tip #3: Are you washing your hands long enough? Singing “Happy Birthday” from beginning to end twice while washing your hands can help you make sure you’re scrubbing for 20 seconds. Get more tips and information on hand hygiene here: https://bit.ly/2N4zd8f

Hand Hygiene Tip #3: Are you washing your hands long enough? Singing “Happy Birthday” from beginning to end twice while washing your hands can help you make sure you’re scrubbing for 20 seconds. Get more tips and information on hand hygiene here: https://bit.ly/2N4zd8f

May 15 is celebrated as National Armed Forces Day. At Virginia American Water, we celebrate and recognize our Veteran em...
05/15/2021

May 15 is celebrated as National Armed Forces Day. At Virginia American Water, we celebrate and recognize our Veteran employees who have served in America’s military. Learn more about American Water’s commitment to our Military: https://www.amwater.com/corp/careers/inclusion-and-diversity/our-military-commitment/

May 15 is celebrated as National Armed Forces Day. At Virginia American Water, we celebrate and recognize our Veteran employees who have served in America’s military. Learn more about American Water’s commitment to our Military: https://www.amwater.com/corp/careers/inclusion-and-diversity/our-military-commitment/

At Virginia American Water, we embrace and recognize our differences. This month we celebrate the beautifully rich herit...
05/14/2021

At Virginia American Water, we embrace and recognize our differences. This month we celebrate the beautifully rich heritage of Asian Americans and Pacific Islanders, paying tribute to their achievements and contributions. #AsianPacificAmericanHeritageMonth

At Virginia American Water, we embrace and recognize our differences. This month we celebrate the beautifully rich heritage of Asian Americans and Pacific Islanders, paying tribute to their achievements and contributions. #AsianPacificAmericanHeritageMonth

We are hiring! Virginia American Water is currently hiring a Planning Engineer in the City of Alexandria. Virginia Ameri...
05/12/2021

We are hiring! Virginia American Water is currently hiring a Planning Engineer in the City of Alexandria. Virginia American Water serves approximately 320,000 customers throughout our service areas and we are an industry leader for drinking water quality, innovation and environmental leadership. Learn more and apply online below:

Planning Engineer >> http://ow.ly/vRwT50E0F6A

We are hiring! Virginia American Water is currently hiring a Planning Engineer in the City of Alexandria. Virginia American Water serves approximately 320,000 customers throughout our service areas and we are an industry leader for drinking water quality, innovation and environmental leadership. Learn more and apply online below:

Planning Engineer >> http://ow.ly/vRwT50E0F6A

Hand Hygiene Tip #2: Prioritize washing your hands after being outside. In a recent survey, 20% of respondents admitted ...
05/11/2021

Hand Hygiene Tip #2: Prioritize washing your hands after being outside. In a recent survey, 20% of respondents admitted to no longer washing their hands for 20 seconds when returning home from running an errand. Read more here: https://bit.ly/2N4zd8f

Hand Hygiene Tip #2: Prioritize washing your hands after being outside. In a recent survey, 20% of respondents admitted to no longer washing their hands for 20 seconds when returning home from running an errand. Read more here: https://bit.ly/2N4zd8f

Warmer weekends are ahead and water is a part of everything that we do! If you own a boat, proper cleaning and maintenan...
05/10/2021

Warmer weekends are ahead and water is a part of everything that we do! If you own a boat, proper cleaning and maintenance help keep the health of our water ways safe. Learn more about ways you can be a clean boater from Virginia Institute of Marine Science ://ow.ly/YGve50Ax7zp

Warmer weekends are ahead and water is a part of everything that we do! If you own a boat, proper cleaning and maintenance help keep the health of our water ways safe. Learn more about ways you can be a clean boater from Virginia Institute of Marine Science ://ow.ly/YGve50Ax7zp

05/09/2021
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Thank you to all of the mothers, grandmothers, aunts, sisters and other women who have shaped us into who we are today. From our Virginia American Water family to yours, happy Mother’s Day! https://youtu.be/CYABQshub90

Hand Hygiene Tip #1: Help stop viruses from spreading by keeping up your hand washing hygiene! In a recent survey, 42% o...
05/08/2021

Hand Hygiene Tip #1: Help stop viruses from spreading by keeping up your hand washing hygiene! In a recent survey, 42% of respondents admitted to letting their hygiene slide over the last few months. Learn how to bring that number down here: https://bit.ly/2N4zd8f

Hand Hygiene Tip #1: Help stop viruses from spreading by keeping up your hand washing hygiene! In a recent survey, 42% of respondents admitted to letting their hygiene slide over the last few months. Learn how to bring that number down here: https://bit.ly/2N4zd8f

How do you use water each day? #DrinkingWaterWeek #ThereWhenYouNeedIt
05/06/2021

How do you use water each day? #DrinkingWaterWeek #ThereWhenYouNeedIt

Tell us all the ways water keeps your day going in the comments below ⬇ #WeKeepLifeFlowing #DrinkingWaterWeek

#drinkingwaterweek #drinkingwaterweekva #therewhenyouneedit #drinkingwaterweek2021
05/03/2021

#drinkingwaterweek #drinkingwaterweekva #therewhenyouneedit #drinkingwaterweek2021

Get your tap ready, it’s #DrinkingWaterWeek ! This week we’re inviting you to show us how high-quality water helps you live your life with #WeKeepLifeFlowing.

🚗 Drive Safe. 🚧 Work Safe. 👪Save Lives.  #WorkZoneAwarenessWeek #WZAW #WZAW2021
04/29/2021

🚗 Drive Safe. 🚧 Work Safe. 👪Save Lives. #WorkZoneAwarenessWeek #WZAW #WZAW2021

🚗 Drive Safe. 🚧 Work Safe. 👪Save Lives. #WorkZoneAwarenessWeek #WZAW #WZAW2021

If driving through a work zone is unavoidable, remember these three rules: drive safe, give yourself some space, and sta...
04/27/2021

If driving through a work zone is unavoidable, remember these three rules: drive safe, give yourself some space, and stay alert. Everyone wants to get home safely at the end of each day, so do your part by driving safely through work zones! #WorkZoneAwarenessWeek #WZAW #WZAW2021

If driving through a work zone is unavoidable, remember these three rules: drive safe, give yourself some space, and stay alert. Everyone wants to get home safely at the end of each day, so do your part by driving safely through work zones! #WorkZoneAwarenessWeek #WZAW #WZAW2021

Today is the Drug Enforcement Administration - DEA's National #TakeBackDay! You can dispose of your unused and expired p...
04/24/2021

Today is the Drug Enforcement Administration - DEA's National #TakeBackDay! You can dispose of your unused and expired prescriptions properly by dropping them off at your local collection site. Find one close to you here: http://ow.ly/n2py50Esb3Q

Today is the Drug Enforcement Administration - DEA's National #TakeBackDay! You can dispose of your unused and expired prescriptions properly by dropping them off at your local collection site. Find one close to you here: http://ow.ly/n2py50Esb3Q

#HopewellVA: Our crews are making repairs to a water main break on Davis Lane. Residents on Davis Lane will experience l...
04/23/2021

#HopewellVA: Our crews are making repairs to a water main break on Davis Lane. Residents on Davis Lane will experience low pressure to no water pressure while repairs are being made. Repairs are estimated to be completed by 3:00 pm. Davis Lane, between Courthouse Road and Garland Street, will be closed, except for local traffic.

#HopewellVA: Our crews are making repairs to a water main break on Davis Lane. Residents on Davis Lane will experience low pressure to no water pressure while repairs are being made. Repairs are estimated to be completed by 3:00 pm. Davis Lane, between Courthouse Road and Garland Street, will be closed, except for local traffic.

Happy Earth Day! An easy way to reduce paper usage is to sign up for paperless billing on MyWater at www.amwater.com/myw...
04/22/2021

Happy Earth Day! An easy way to reduce paper usage is to sign up for paperless billing on MyWater at www.amwater.com/mywater.

Happy Earth Day! An easy way to reduce paper usage is to sign up for paperless billing on MyWater at www.amwater.com/mywater.

Virginia American Water recognizes this highly emotional time for our country. At Virginia American Water, we encourage,...
04/21/2021

Virginia American Water recognizes this highly emotional time for our country.

At Virginia American Water, we encourage, honor, and celebrate differences in our employees, including race or ethnicity. We have zero tolerance for any incidents of racism or discrimination. Respect and dignity for all are at the core of who we are – anything less is unacceptable.

While much work needs to be done to address systemic racism, we at Virginia American Water are committed to doing our part to contribute to a more just and inclusive society.

Our diversity is our strength.

Virginia American Water recognizes this highly emotional time for our country.

At Virginia American Water, we encourage, honor, and celebrate differences in our employees, including race or ethnicity. We have zero tolerance for any incidents of racism or discrimination. Respect and dignity for all are at the core of who we are – anything less is unacceptable.

While much work needs to be done to address systemic racism, we at Virginia American Water are committed to doing our part to contribute to a more just and inclusive society.

Our diversity is our strength.

Beginning Monday, May 3, Virginia American Water will begin its annual water system flushing program in the City of Hope...
04/19/2021

Beginning Monday, May 3, Virginia American Water will begin its annual water system flushing program in the City of Hopewell, as well as the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mullberry Woods in Prince George County and Fort Lee to support the continued provision of high-quality water service to our customers. Flushing will take place Monday through Friday between 7 a.m. and 3 p.m. and is expected to be completed by the end of July 2021.

Flushing the system helps to clean out any buildup of mineral deposits and sediment inside the pipes. The company also flushes its hydrants to confirm they are operational and to check fire flows in the system. The process of flushing involves simultaneously opening fire hydrants in a specific area to create increased water flows.

Learn more at http://ow.ly/rYRz50Esv2X.

Beginning Monday, May 3, Virginia American Water will begin its annual water system flushing program in the City of Hopewell, as well as the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mullberry Woods in Prince George County and Fort Lee to support the continued provision of high-quality water service to our customers. Flushing will take place Monday through Friday between 7 a.m. and 3 p.m. and is expected to be completed by the end of July 2021.

Flushing the system helps to clean out any buildup of mineral deposits and sediment inside the pipes. The company also flushes its hydrants to confirm they are operational and to check fire flows in the system. The process of flushing involves simultaneously opening fire hydrants in a specific area to create increased water flows.

Learn more at http://ow.ly/rYRz50Esv2X.

Timeline Photos
04/15/2021

Timeline Photos

Hand Hygiene Tip #1: Help stop viruses from spreading by keeping up your hand washing hygiene! In a recent survey, 42% of respondents admitted to letting their hygiene slide over the last few months. Learn how to bring that number down here: https://bit.ly/2N4zd8f

Timeline Photos
04/13/2021

Timeline Photos

We are proud to announce the publication of our first annual Inclusion & Diversity Report.

The report shares through a transparent lens the inclusion and diversity strategies, practices, policies, and programs from across the business. It includes more than 100 data points related to American Water’s culture of inclusion and caring. http://ow.ly/Q8Dg50Enqc6

04/13/2021

#HopewellVA: Today, Tuesday, April 13, our crews are repairing a fire hydrant near John Randolph Hospital on W. Randolph Road, north of Eppes Street. There is a partial road closure on W. Randolph Road.

When driving through an active work zone, remember to stay alert and minimize distractions. Dedicate your full attention to the roadway. Avoid changing the radio station, using a cell phone,
eating, or any other distractions that can remove your
concentration from the road.

04/12/2021

Our crews are making repairs to a water main break on Cedar Mountain Drive at Fort Lee. Residents on Cedar Mountain Drive will experience low pressure to no water pressure while repairs are being made. Repairs are estimated to take approximately 4-6 hours to complete. Cedar Mountain Drive will be closed, except for local traffic. U.S. Army Fort Lee

#AlexandriaVA: Our crews are making repairs to a water main break near the intersection of N. Quaker Lane and Trinity Dr...
04/09/2021

#AlexandriaVA: Our crews are making repairs to a water main break near the intersection of N. Quaker Lane and Trinity Drive. Residents on N. Quaker Lane, Trinity Drive, Cathedral Drive, Canterbury Lane, Chancel Place and Coventry Lane will experience low pressure to no water pressure while repairs are being made. Repairs are estimated to be complete by 6:00 pm. Both northbound lanes on N. Quaker Lane are closed. The two southbound lanes have been converted into one northbound and one southbound lane while work is being completed.

#AlexandriaVA: Our crews are making repairs to a water main break near the intersection of N. Quaker Lane and Trinity Drive. Residents on N. Quaker Lane, Trinity Drive, Cathedral Drive, Canterbury Lane, Chancel Place and Coventry Lane will experience low pressure to no water pressure while repairs are being made. Repairs are estimated to be complete by 6:00 pm. Both northbound lanes on N. Quaker Lane are closed. The two southbound lanes have been converted into one northbound and one southbound lane while work is being completed.

#AlexandriaVA and #DaleCityVA: Our bulk water supplier, Fairfax Water, has begun the routine switch in disinfectants fro...
04/07/2021

#AlexandriaVA and #DaleCityVA: Our bulk water supplier, Fairfax Water, has begun the routine switch in disinfectants from chloramines to free chlorine. This routine change happens in conjunction with the annual hydrant flushing program, which began on Monday, April 5.

You may notice a slightly stronger chlorine taste and odor in your drinking water. If you’re especially sensitive to the taste and odor of chlorine, we recommend that you keep an open container of drinking water in your refrigerator. This will enable to chlorine to dissipate, reducing the chlorine taste.

#AlexandriaVA and #DaleCityVA: Our bulk water supplier, Fairfax Water, has begun the routine switch in disinfectants from chloramines to free chlorine. This routine change happens in conjunction with the annual hydrant flushing program, which began on Monday, April 5.

You may notice a slightly stronger chlorine taste and odor in your drinking water. If you’re especially sensitive to the taste and odor of chlorine, we recommend that you keep an open container of drinking water in your refrigerator. This will enable to chlorine to dissipate, reducing the chlorine taste.

Address


King Street Metro Station

Opening Hours

Monday 08:30 - 16:30
Tuesday 08:30 - 16:30
Wednesday 08:30 - 16:30
Thursday 08:30 - 16:30
Friday 08:30 - 16:30

Telephone

(800) 452-6863

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Comments

Last week there was a sewer-line break between the Bradlee Shopping Center and Safeway. City leaders are quoting your group saying it was a water-line break. I was in the area and the smell was awful and there was floating f***l matter. Can you give us an update on your view of what happened. The stinky brown water, with f***l matter, found its way to Taylor Run at Chinquapin Park. Is our water that smelly and polluted? Any insights will help. J. Glenn Eugster Ellicott Street, Alexandria, VA.
Yesterday around 7:00 am there was a sewer-line break between the Bradlee Shopping Center and Safeway. City leaders are quoting your group saying it was a water-line break. I was in the area and the smell was awful and there was floating f***l matter. Can you give us an update on your view of what happened. The stinky brown water, with f***l matter, found its way to Taylor Run at Chinquapin Park. Is our water that smelly and polluted? Any insights will help. J. Glenn Eugster Fort Ward Observer
Phones useless, Social Media Useless Let's just leave 9500 people in the dark. Oh and throw them some free bottled water!!!
So we really aren't going to get an update? Asking for a friend .....without water!!!
I really like how you pick and choose who's post you delete. Just like you don't care to update your paying customers about what's going on. Bottled water is not going to solve this problem.
the worse managed plant in the state. FIRE the supervisors.
instead of people coming to you for the water you need to go door to door street by street using those trucks and drivers that do not have to get out of their truck to read meters to deliver water to everyone every day until service is restored.
Just an update is all we are asking for....is that too much to ask for? After all we are kind of paying for this service. I actually have to be missing something here...oh that's it an UPDATE!!!
Can we get a real fricking update has to what we are up against? Is that too much to ask for. Quickest and Safest means nothing to me.
The fact that there is no backup procedures in place constitutes gross negligence on your part! Can't give any update when we might get water back which I think has a paying customer I'm entitled to is crazy! You all lost me on this one!!!!
While I have water again, the water pressure is NOT what it was. Will this correct itself? Does anyone else have this problem?
Thank you to the entire team for working non stop to fix this issue! Your efforts did not go unnoticed!!