Virginia American Water

Virginia American Water We Keep Life Flowing. http://www.virginiaamwater.com 1-800-452-6863 Always call 8-1-1 before digging. va811.com We are proud to be your local water company.

Virginia American Water supplies high-quality water service to approximately 320,000 people in nine counties and two cities in Virginia. We serve four districts: Alexandria, Hopewell, Prince William and Eastern. Virginia American Water publishes this page as a means for engaging with our customers and communities on the topics of water and wastewater service and treatment. We welcome all comments, however we reserve the right to delete any comments that use profane language, are made in poor taste, or are in any way hateful or discriminatory to others.

Operating as usual

Fire Department, City of Alexandria, VA
10/29/2020
Fire Department, City of Alexandria, VA

Fire Department, City of Alexandria, VA

From 2014-2018, an average of 770 home structure fires began with decorations per year. If you have fall or Halloween decorations up, here are a few safety tips to prevent home fires:
🎃 Use a battery-operated candle or glow stick in jack-o-lanterns.
🎃 Teach children to stay away from open flames.
🎃 Dried flowers, cornstalks, and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters.
🎃 Remember to keep exits clear of decorations so nothing blocks escape routes. Make sure all smoke alarms are working.

Read more about celebrating Halloween safely and preventing the spread of COVID-19 during your festivities. https://www.alexandriava.gov/Halloween

American Water
10/29/2020
American Water

American Water

In our latest #WaterStreet blog, new Chief Inclusion Officer Val Armstrong takes a moment to reflect on Global Diversity Awareness Month, and to recognize, celebrate and take inspiration from American Water’s commitment to these concepts. http://ow.ly/Dilr50C63im #Diversity

The battle is always on and we're continuously rooting for Tap! From U.S. Environmental Protection Agency regulations to...
10/27/2020

The battle is always on and we're continuously rooting for Tap! From U.S. Environmental Protection Agency regulations to its environmental protection, explore all of its tapped potential: http://ow.ly/61K050C2Gtx

The battle is always on and we're continuously rooting for Tap! From U.S. Environmental Protection Agency regulations to its environmental protection, explore all of its tapped potential: http://ow.ly/61K050C2Gtx

American Water
10/21/2020
American Water

American Water

Our employees and teams across the nation, work tirelessly so you don't have to imagine a day without water. Take a deeper look at how our employees are committed to maintaining the highest standards of water quality: http://ow.ly/LCKp50BYAdK #IADWW #ValueWater

10/21/2020

Can you #imagineadaywithoutwater? What would every day life be like for you without access to clean, reliable water?

See what community members throughout the DMV had to say about why water is so essential to their every day lives.

Let us know in the comments below how your life would be affected without access to water. Metropolitan Washington Council of Governments

10/20/2020
American Water

You drink it all day long, but you also use water in unexpected ways – like at work, but beyond your morning coffee. Don't forget: Tomorrow is Imagine a Day Without Water. #ValueWater

You drink it all day long, but you also use water in unexpected ways – like at work, but beyond your morning coffee. Don't forget: Tomorrow is Imagine a Day Without Water. #ValueWater

10/20/2020
American Water

Saturday, October 24th is Drug Enforcement Administration - DEA National Prescription Drug Take Back Day. Can’t make it to a collection site this year? You can properly dispose of expired, unused & unwanted Rx drugs at home. Here’s how. #NationalDrugTakeBack #TakeBackDay

Saturday, October 24th is Drug Enforcement Administration - DEA National Prescription Drug Take Back Day. Can’t make it to a collection site this year? You can properly dispose of expired, unused & unwanted Rx drugs at home. Here’s how. #NationalDrugTakeBack #TakeBackDay

Unused prescription drugs can be water criminals! Never flush or throw your drugs down the drain. Instead, take your ext...
10/19/2020

Unused prescription drugs can be water criminals! Never flush or throw your drugs down the drain. Instead, take your extras to a safe drop-off area for proper disposal. October 24 is National Rx Drug Take-Back Day! Find your drop-off location here: https://takebackday.dea.gov/

Did you know, it takes about 53 gallons of water to make one grande Pumpkin Spice Latte? @TheValueofWater #wekeeplifeflo...
10/17/2020

Did you know, it takes about 53 gallons of water to make one grande Pumpkin Spice Latte? @TheValueofWater #wekeeplifeflowing #valuewater

American Water
10/16/2020

American Water

Every day we're able to keep life flowing for our customers because of our incredibly talented and diverse team of employees. Learn more about our commitment to #diversity and how we celebrate differences in our employees: http://ow.ly/Pi2c50BUowz #BeautifullyDifferent

Germs are everywhere. Make handwashing with soap and water a healthy habit to protect yourself and your family from gett...
10/15/2020

Germs are everywhere. Make handwashing with soap and water a healthy habit to protect yourself and your family from getting sick. https://go.usa.gov/xV9TX #KeepHandsClean

Happy National Dessert Day! Celebrate today with your favorite dessert, or try baking our favorite, water pie! https://4...
10/14/2020
Water Pie

Happy National Dessert Day! Celebrate today with your favorite dessert, or try baking our favorite, water pie! https://4sonrus.com/water-pie/

Thanks for the recipe 4 Sons 'R' Us!

Jump to Recipe Print RecipeSix simple pantry staples come together to make magic in a pie plate with this vintage water pie recipe. Learn how to (re)make this sweet Depression-era dessert, and never be without a sweet treat after dinner again. Pie, in all it’s glorious forms, seems to be[Read more...

#ALEXANDRIAVA: Our crews are currently making repairs to a water main break nearby 133 South Quaker Lane. This will caus...
10/14/2020

#ALEXANDRIAVA: Our crews are currently making repairs to a water main break nearby 133 South Quaker Lane. This will cause low pressure or no water pressure to approximately 6 customers and 3 fire hydrants on South Quaker Lane while repairs are being made. South Quaker Lane is currently closed to traffic from Duke Street to Business Center Drive. Repairs are currently expected to take 8 to 10 hours to complete.

AlexandriaVA.gov Transportation & Environmental Services, City of Alexandria, Virginia Alexandria Sheriff's Office, City of Alexandria, Virginia Fire Department, City of Alexandria, VA Police Department, City of Alexandria, Virginia

10/12/2020
Football season looks a little bit different in 2020 as we all watch from home. Check out one of our favorite blog posts...
10/11/2020
Give us a G. Give us an R. Give us an E-E-N!

Football season looks a little bit different in 2020 as we all watch from home. Check out one of our favorite blog posts from Dr. Lauren Weinrich about having a greener football watching experience, even from home! https://waterstreet.blog/2018/10/23/give-us-a-tailgate/ American Water

Auburn. Alabama’s crimson tide. The cherry and white of Temple. Blue and gold, red and black, and orange … fall is awash in colors—the colors displayed on the jerseys of schools and sports fans fro…

At Virginia American Water, we understand some of our customers have faced difficult financial situations during this un...
10/08/2020

At Virginia American Water, we understand some of our customers have faced difficult financial situations during this unprecedented pandemic. We want to help! We have several different customer assistance options available. Let us work with you on an option that best fits your needs. http://ow.ly/EmE850BNHyr

Oct 7 is National #EnergyEfficiency Day. Join and pledge to #SaveMoney, #CutPollution & #CreateJobs for #EEDay2020. http...
10/07/2020

Oct 7 is National #EnergyEfficiency Day. Join and pledge to #SaveMoney, #CutPollution & #CreateJobs for #EEDay2020. http://ow.ly/KafT50BMxW2 Energy Efficiency Day

10/07/2020
American Water

American Water

Getting around takes more water than you might think. Save the date: October 21st is Imagine a Day Without Water. #ValueWater The Value of Water

American Water
10/05/2020

American Water

As a proud partner of Disability:IN and ranked as one of the best places to work for #disability inclusion, here at American Water we honor accessible work and innovation for all. http://ow.ly/EGe750BJFu4 #NDEAM

American Water
10/01/2020
American Water

American Water

AmeriCANS in Action! Month of Service: At Home Edition. Even virtually, our employees are committed to volunteering and supporting causes close to their hearts. From ECH Every Child's Hope to Hope Animal Rescues, see how our employees gave back in a major way: ow.ly/cX5Y50BGGfk

American Water
09/30/2020

American Water

As the pandemic continues to impact our communities, the American Water Charitable Foundation was proud to provide $100,000 to the Feeding America COVID-19 Response Fund. Read the full story here: http://ow.ly/S3ip50BFpau

American Water
09/24/2020
American Water

American Water

Have you heard? The U.S. Environmental Protection Agency has said that the U.S. has one of the safest sources of drinking water— and from being safe to drink to being environmentally friendly, we're dispelling the myths about #tapwater. http://ow.ly/mXoX50BAbyf

Fall officially arrives today! It’s a good time to take stock of your water habits and make some adjustments. For one, y...
09/22/2020

Fall officially arrives today! It’s a good time to take stock of your water habits and make some adjustments. For one, your plants’ water needs will dramatically decrease. Head over to Water Street for some more fall water tips: http://ow.ly/FXQ650BxNjG

Fall officially arrives today! It’s a good time to take stock of your water habits and make some adjustments. For one, your plants’ water needs will dramatically decrease. Head over to Water Street for some more fall water tips: http://ow.ly/FXQ650BxNjG

Disasters happen everywhere, and every member of the family can prepare. Preparedness for the future starts today. Wheth...
09/21/2020

Disasters happen everywhere, and every member of the family can prepare. Preparedness for the future starts today. Whether you’re a kid or teen yourself, a parent or loved one, or work with youth, Ready Kids has tools and information to help before, during and after disasters. Learn more at https://www.ready.gov/kids.

#AlexandriaVA: We are replacing 6,010 feet of water main on Key Drive, Francis Hammond Parkway, Roan Lane, Marshall Lane...
09/16/2020

#AlexandriaVA: We are replacing 6,010 feet of water main on Key Drive, Francis Hammond Parkway, Roan Lane, Marshall Lane, Hall Place, Kingston Avenue and Kingston Place starting the end of September 2020. We’re investing nearly $2.645 million to upgrade and improve infrastructure in the West End. Think of these upgrades as your water bill at work – right in your own neighborhood --> http://ow.ly/jhEC50BsXLo

09/16/2020
Metropolitan Washington Council of Governments

Thank you to Metropolitan Washington Council of Governments for showcasing the hard work done by local #water and #wastewater utilities this #Infrastructure week. We all work hard year-round to keep metropolitan Washington safe. #RebuildBetter The Value of Water

For this year’s #Infrastructure week, we want to highlight our essential #water and #wastewater utilities! They work hard year-round to keep metropolitan Washington safe. We appreciate your service! #RebuildBetter The Value of Water

American Water
09/15/2020

American Water

Together with The Value of Water Campaign and The American Society of Civil Engineers we outlined the importance of water infrastructure to our everyday lives. In celebration of United for Infrastructure week here are the highlights: ow.ly/WoFk50Bqeum #RebuildBetter

09/15/2020
Metropolitan Washington Council of Governments

Metropolitan Washington Council of Governments

For this year’s #Infrastructure week, we want to highlight our essential #water and #wastewater utilities! They work hard year-round to keep metropolitan Washington safe. We appreciate your service! #RebuildBetter The Value of Water

After an emergency, you may need to survive on your own for several days. Being prepared means having your own food, wat...
09/14/2020

After an emergency, you may need to survive on your own for several days. Being prepared means having your own food, water and other supplies to last for several days. A disaster supplies kit is a collection of basic items your household may need in the event of an emergency. Learn more about building a basic disaster supplies kit at http://ow.ly/k0sJ50BqlsG #BeReady #NationalPreparednessMonth

Today's Water Discovery Days event features Alexandria Renew Enterprises' Artist in Residence, Sto Len. Sto’s activity i...
09/11/2020
Artist-in-Residence Sto Len Uses Water as Both Subject and Medium

Today's Water Discovery Days event features Alexandria Renew Enterprises' Artist in Residence, Sto Len. Sto’s activity is an opportunity to reflect and restore ourselves and our connection to our waterways through a meditative art experience. Learn more about Sto here. #artsalx

AlexRenew is pleased to introduce the first artist-in-residence, Sto Len, selected as part of our public art program partnership with the City of Alexandria.

Remembering those we lost and honoring our heroes on 9/11. #NeverForget
09/11/2020

Remembering those we lost and honoring our heroes on 9/11. #NeverForget

09/10/2020
Alexandria Renew Enterprises

Join Virginia Cooperative Extension - Master Gardeners of Northern Virginia as they take us through a virtual lesson that includes the care of trees in our urban landscapes. Thank you! #waterdiscoveryday2020

Alexandria Renew Enterprises Transportation & Environmental Services, City of Alexandria, Virginia

In another Water Discovery Days experience, we'll learn how trees are essential to healthy waterways. Join Virginia Cooperative Extension - Master Gardeners of Northern Virginia for a virtual lesson that includes the care of trees in our urban landscapes!

09/10/2020
Alexandria Renew Enterprises

Thank you Four Mile Run Conservatory for taking us along for a virtual watershed tour! #waterdiscoveryday2020

Alexandria Renew Enterprises Transportation & Environmental Services, City of Alexandria, Virginia

In one of today’s Water Discovery Days adventures, we’ll be touring a local watershed! Four Mile Run Conservatory will take you on a virtual tour of Hume Spring! Watch this video to take a virtual walk and kayak adventure!

Address


King Street Metro Station

Opening Hours

Monday 08:30 - 16:30
Tuesday 08:30 - 16:30
Wednesday 08:30 - 16:30
Thursday 08:30 - 16:30
Friday 08:30 - 16:30

Telephone

(800) 452-6863

Alerts

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Comments

Virginia American Water's Hopewell district has temporarily changed its disinfection treatment process from chloramines to free chlorine. Both are approved methods of disinfection by the Virginia Department of Health. The treatment change took place on August 8, 2020. Customers may notice an increase in the taste and smell of chlorine in the water as a result of the change. Is the water safe to drink? Yes, as always, we will continue to monitor the water quality to ensure that it meets or surpasses all federal and state drinking water standards. Customers who wish to reduce the taste of chlorine can place water in an uncovered glass container in the refrigerator overnight to dissipate chlorine faster.
I changed the billing Information on my house and you turned the water off. Please contact me asap to turn the water back on -- there are workers there and there is no water. I've been on hold for over 40 minutes. PLEASE HELP!
Do you folks reduce residential water pressure at night? Please confirm. Thanks.
4:28 pm no water until 9 pm tonite according to Va Am Water - North Prince George and Hopewell 1/25/20.
I seem to have low water pressure near the intersection of Prince William and Hoadly. Anyone else experiencing this?
Our service was cut today. We didn’t get any notice. We just forgot to pay the bill. So Okay, our bad. Now as soon as I realized the service was cut, I made a payment online, at 10 am to have it reconnected the same day. It was 4:30 pm and still no water, I logged back in and said it was not scheduled for reconnection today. So I called, took 28 minutes to get a live representative who then informed me my service will not reconnected today because I needed to follow up my payment with a call back by 3pm in order to have it back today. She said they will come tomorrow, but don’t know what time because they are all booked. So we have been out of water today and not sure until When tomorrow. And yet you say here, “ water is life, our customers are very important to us....” just for PR....how about you take the “ water is life” seriously and apply it to your business.
Why can't I just pay my bills on line without logging in with a password. I have my account number and that should be all I need.
When are you guys going to restore water minniville and spriggs cant take a show or use toilet
Soooo, are y'all gonna offer discounts to us for over half of PWC going without water for half a day? Or are you guys gonna even apologize? Or nah?
Anyone else in the 20112 area not have water as of noon, friday, April 20th?
Been on hold on the emergency line now for 32 minutes. Anyone else with water pressure at about 1/4 normal?