Better Business Bureau of Alaska

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Better Business Bureau of Alaska

BBB’s mission is to be the leader in advancing marketplace trust.

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Opening Hours

Monday	09:00 - 14:00
Tuesday	09:00 - 14:00
Wednesday	09:00 - 16:00
Thursday	09:00 - 16:00
Friday	09:00 - 16:00

Website

http://www.bbb.org/local-bbb/bbb-great-west-pacific

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Our Story

People today are overwhelmed with choices – and often unsure about where to find verified, unbiased information. There are more than 30 million businesses in North America alone; and hundreds of thousands of sites around the world where people shop online. There are thousands of free and subscription websites that offer a range of information, including reviews, reports, directories, listings, and gripe sites. BBB is the one place you can find it all.

For over 100 years, BBB has helped people make smarter decisions and is evolving to meet fast changing marketplace needs.

BBB sets standards for ethical business behavior and monitors compliance. Almost 400,000 Accredited Businesses meet and commit to our high standards.

BBB helps consumers identify trustworthy businesses, and those that aren’t, through more than 5 million BBB Business Profiles.

BBB sets standards for and evaluates thousands of advertisements each year to ensure that people can trust what advertisers say.

BBB sets standards for and evaluates the practices of thousands of charities so that donors know where their money is going.

BBB coaches businesses on ethical behavior and how to build stronger, more trusting relationships with their customers.

BBB offers its national and local consumer services online and in person. Through our efforts, BBB helps millions of people each year.

The BBB Standards for Trust are eight principles that summarize important elements of creating and maintaining trust in business. Our BBB Accreditation Standards are built on these standards.

Build Trust Establish and maintain a positive track record in the marketplace.

Advertise Honestly Adhere to established standards of advertising and selling.

Tell the Truth Honestly represent products and services, including clear and adequate disclosures of all material terms.

Be Transparent Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.

Honor Promises Abide by all written agreements and verbal representations.

Be Responsive Address marketplace disputes quickly, professionally, and in good faith.

Safeguard Privacy Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.

Embody Integrity Approach all business dealings, marketplace transactions and commitments with integrity.