Better Business Bureau

Better Business Bureau News for consumers and businesses from the International Association of Better Business Bureaus
Find a BBB: https://www.bbb.org-bbb-directory
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Our Values
To accomplish our mission, we commit to the following values to guide all of our decisions and behavior, with each other and with all those we serve:
everywhere we operate. Integrity:
Be honest and ethical in all of our business activities. Treat everyone with integrity, keeping our promises and learning from our mistakes. Have the courage to hold fast to our professional convictions. Teamwork:
Communicate, cooperate and collaborate freely across organizational and territorial boundaries, and work as one team to fulfill our mission. Trust:
Trust in our colleagues throughout the BBB system and in ourselves. Say what we mean and mean what we say. Communicate with honesty and candor. Respect:
Treat everyone with respect and dignity, valuing individual and cultural differences. People are our fundamental asset. We will empower them to develop and use their talents and capabilities to the fullest.

Our Values
To accomplish our mission, we commit to the following values to guide all of our decisions and behavior, with each other and with all those we serve:
everywhere we operate. Integrity:
Be honest and ethical in all of our business activities. Treat everyone with integrity, keeping our promises and learning from our mistakes. Have the courage to hold fast to our professional convictions. Teamwork:
Communicate, cooperate and collaborate freely across organizational and territorial boundaries, and work as one team to fulfill our mission. Trust:
Trust in our colleagues throughout the BBB system and in ourselves. Say what we mean and mean what we say. Communicate with honesty and candor. Respect:
Treat everyone with respect and dignity, valuing individual and cultural differences. People are our fundamental asset. We will empower them to develop and use their talents and capabilities to the fullest.

Operating as usual

BBB Scam Tracker has received dozens of reports from frustrated consumers who thought they signed up for a free trial of...
04/30/2021
BBB Scam Alert: Trying CBD? Watch out for tricky free trial offers

BBB Scam Tracker has received dozens of reports from frustrated consumers who thought they signed up for a free trial offer but ended up getting billed for hundreds of dollars. #BBBScamAlert
https://www.bbb.org/article/scams/24164-bbb-scam-alert-trying-cbd-watch-out-for-tricky-free-trial-offers

CBD is now legal in many US states and Canadian provinces. If you want to try it, watch out for scams. BBB has received dozens of reports from people who thought they signed up fora free trial offer but ended up billed for hundreds of dollars.

BBB expects complaints and scams related to travel to soar this summer as people are planning long awaited travel. What ...
04/28/2021

BBB expects complaints and scams related to travel to soar this summer as people are planning long awaited travel. What you can do to protect yourself. #BBBWarning
https://www.bbb.org/article/scams/24106-bbb-warning-beware-of-twist-on-third-party-airline-ticket-booking-scam

BBB expects complaints and scams related to travel to soar this summer as people are planning long awaited travel. What you can do to protect yourself. #BBBWarning
https://www.bbb.org/article/scams/24106-bbb-warning-beware-of-twist-on-third-party-airline-ticket-booking-scam

Want to look and feel your best before going back to the office? Seek a reputable med spa staffed with qualified profess...
04/27/2021
BBB Tip: What to know before visiting a med spa

Want to look and feel your best before going back to the office? Seek a reputable med spa staffed with qualified professionals. #BBBTip
https://www.bbb.org/article/news-releases/24143-bbb-tip-what-you-should-know-before-you-visit-a-med-spa

Med spas offer non-invasive aesthetic treatments under the supervision of a licensed physician in a relaxing, spa-like atmosphere. These treatments do carry risks, so be sure to find a reputable business staffed by qualified professionals.

Internet issues? Review the details of the contract. https://www.bbb.org/article/news-releases/24138-bbb-warning-interne...
04/26/2021
BBB Warning: Internet provider fails to provide

Internet issues? Review the details of the contract.
https://www.bbb.org/article/news-releases/24138-bbb-warning-internet-provider-fails-to-provide
Please note: all comments must follow BBB Terms of Use: https://www.bbb.org/terms-of-use

GotW3 offers mobile data wireless internet in rural locations all across the United States. After receiving almost 700 complaints from 38 states in six months, BBB of North Central Texas has issued an “F” rating for the company.

Cybercrime is on the rise, leaving businesses more vulnerable than ever. In the first nine months of 2020, hackers expos...
04/26/2021
BBB Business Tip: 5 essential ways to safeguard your business against cybersecurity threats (infographic)

Cybercrime is on the rise, leaving businesses more vulnerable than ever. In the first nine months of 2020, hackers exposed 36 billion records through methods such as phishing and malware. Here's 5 ways you can safeguard your business. https://bit.ly/3nkj3p6 #StartWithTrust #Cyber

Cybercrime is on the rise, and the onset of the COVID-19 pandemic has left businesses more vulnerable than ever. Securing your online system protects everything from your employees’ personal information and health records to your data.

Join @bbb_us and @IPRCenter today for the kick off World IP Day. #smallbusiness #BBBsmallbusiness
04/26/2021

Join @bbb_us and @IPRCenter today for the kick off World IP Day. #smallbusiness #BBBsmallbusiness

Join @bbb_us and @IPRCenter today for the kick off World IP Day. #smallbusiness #BBBsmallbusiness

World Intellectual Property Day is set aside to help small to medium sized enterprises (SMEs) retain the creative rights...
04/23/2021
BBB Business Tip: Intellectual Property Day is April 26

World Intellectual Property Day is set aside to help small to medium sized enterprises (SMEs) retain the creative rights to their images, brand, content, and other materials that make them unique from their competitors.
https://www.bbb.org/article/business/24128-bbb-tip-intellectual-property-day-is-april-26

Creative copy, images, video, and branding are critical to a company’s image. World IP Day highlights the importance for small to medium sized businesses to retain the rights to them.

Why making the most of every customer touchpoint can lead to a better buyer experience for your business. https://bit.ly...
04/19/2021
BBB Business Tip: How to optimize every customer touchpoint

Why making the most of every customer touchpoint can lead to a better buyer experience for your business. https://bit.ly/2QiOTpY #StartWithTrust #SmallBusiness #CustomerExperience #Marketing

A touchpoint happens when a current or former customer interacts with your product or brand. A touchpoint can subtle or forthright, but one this is for sure, every touchpoint is an opportunity to make or break a connection with a customer.

Without marketing, getting a small business off the ground is nearly impossible. Taking time to learn how to market your...
04/16/2021
BBB Business Tip: Key takeaways for small business marketing

Without marketing, getting a small business off the ground is nearly impossible. Taking time to learn how to market your business is the only fast and effective way to reach every customer and build a brand they can trust.
https://www.bbb.org/article/business/24088-bbb-business-infographic-key-takeaways-for-small-business-marketing

Without marketing, getting a small business off of the ground is nearly impossible. Taking time to learn how to market your business is the only fast and effective way to reach every customer and build a brand that they can trust.

If someone is offering money for nothing, there’s probably a catch, right? Read more more about this twisted romance sca...
04/16/2021
BBB Scam Alert: Romance scam dupes daters with the promise of a “sugar momma”

If someone is offering money for nothing, there’s probably a catch, right? Read more more about this twisted romance scam. #BBBScamAlert
https://www.bbb.org/article/scams/24089-bbb-scam-alert-romance-scam-dupes-
daters-with-the-promise-of-a-sugar-momma

In this new twist on a romance scam, a con artist offers to become your “sugar momma” (or “sugar daddy) and pay your bills. But it's really a way to trick victims out of money.

BBB Warning: Consumers urged to exercise caution before doing business with a US carport manufacturer headquartered in I...
04/14/2021
BBB Warning: All Steel Carports, Inc. generates high volume of complaints

BBB Warning: Consumers urged to exercise caution before doing business with a US carport manufacturer headquartered in Indiana. See why customers are screaming foul and how to stay protected with your next online purchase https://bit.ly/3siZJJI #StartWithTrust #Warning

Thirty-seven complaints from throughout the United States have gone unanswered. Consumers tell BBB that the company collected deposits and promised delivery within six to eight weeks but sometimes took as long as six months to finish the job.

Better Business Bureau (BBB) cautions everyone to be aware of what they are sharing. Even if you think it’s just going t...
04/13/2021
BBB Tip: Thinking of sharing your senior photo on Facebook? Think twice!

Better Business Bureau (BBB) cautions everyone to be aware of what they are sharing. Even if you think it’s just going to your friends, it could also be going somewhere else. #BBBTip
https://www.bbb.org/article/news-releases/22088-bbb-tip-thinking-of-sharing-your-senior-photo-on-facebook-think-twice

Watch out, scammers or hackers who surf through social media sites will see these #ClassOf2020 posts, and will now have the name of your high school and graduation year.

April 13 is #IDMgmtDay! Join the conversation as @bbb_us joins @StaySafeOnline in a Twitter chat at 3pm ET/Noon PT to sh...
04/13/2021

April 13 is #IDMgmtDay! Join the conversation as @bbb_us joins @StaySafeOnline in a Twitter chat at 3pm ET/Noon PT to share identity management best practices and resources for individuals! #IDMgmtDayChat

April 13 is #IDMgmtDay! Join the conversation as @bbb_us joins @StaySafeOnline in a Twitter chat at 3pm ET/Noon PT to share identity management best practices and resources for individuals! #IDMgmtDayChat

Here are eight ways successful businesses cross-sell and upsell to existing customers while reducing cost and increasing...
04/12/2021
BBB Business Tip: How to cross-sell and upsell existing customers

Here are eight ways successful businesses cross-sell and upsell to existing customers while reducing cost and increasing lifetime value. https://bit.ly/3dWP427 #StartWithTrust #Marketing #SmallBusiness

While finding new customers is likely one of your top priorities, you may be missing out on a straightforward strategy — cross-selling and upselling to your current customers. Nurturing existing customers is the lowest hanging fruit for any business.

As the COVID vaccines continue to go out, BBB Warns to watch out for passport vaccine scams. #BBBWarninghttps://www.bbb....
04/09/2021
BBB Scam Alert: COVID-19 vaccine passports are coming; scams are sure to follow

As the COVID vaccines continue to go out, BBB Warns to watch out for passport vaccine scams. #BBBWarning
https://www.bbb.org/article/scams/24048-bbb-scam-alert-covid-19-vaccine-passports-are-coming-scams-are-sure-to-follow

Vaccine passports – a digital record of an individual’s COVID-19 vaccination status – are on their way. As with any major new initiative, scammers will find a way to take advantage of the confusion and anxiety surrounding the change.

Better Business Bureau is warning consumers about Stocktee.com, an online apparel store that consumers allege falls shor...
04/07/2021
BBB Warning: Stocktee.com, an online apparel store, not delivering on promises

Better Business Bureau is warning consumers about Stocktee.com, an online apparel store that consumers allege falls short of delivering their promised items. #BBBWarning
https://www.bbb.org/article/news-releases/24037-bbb-warning-stockteecom-an-online-apparel-store-not-delivering-promises

Better Business Bureau is warning consumers about Stocktee.com, an online apparel store that consumers allege falls short of delivering their promised items.

Your employees are at the heart of your small business. So how does valuing people over profit translate into long-term ...
04/05/2021
BBB Business Tip: Valuing people over profit means long-term success

Your employees are at the heart of your small business. So how does valuing people over profit translate into long-term success? The answer may surprise you. https://bit.ly/3minzE6 #StartWithTrust #WhyWeAreHere #SmallBusiness #Culture #Employee

Corporate culture is essential to nearly every aspect of your business's long-term success, from the quality of the talent you hire to the loyalty of your customers.

Easter Greetings from Better Business Bureau! #StartWithTrust
04/04/2021

Easter Greetings from Better Business Bureau! #StartWithTrust

Easter Greetings from Better Business Bureau! #StartWithTrust

Many small businesses fortunate enough to make it through the pandemic are preparing for a reopening. #covid #coronaviru...
04/03/2021
BBB Business Tip: Four essential ways to keep your business flexible in a COVID-19 era reopening

Many small businesses fortunate enough to make it through the pandemic are preparing for a reopening. #covid #coronavirus #lockdown #staysafe #socialdistancing #supportlocal #smallbusiness #shoplocal #renewalopen #backtowork #bbbtip #bbbsmallbusiness https://www.bbb.org/article/business/23844-bbb-business-tip-essential-ways-to-keep-your-business-flexible-in-a-covid-era-reopening

The COVID-19 pandemic has impacted small businesses all across the country, and many are preparing to reopen. We've compiled four tips for consideration when preparing for your business reopening.

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General information

BBB’s mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by: * Creating a community of trustworthy businesses * Setting standards for marketplace trust * Encouraging and supporting best practices * Celebrating marketplace role models, and; * Denouncing substandard marketplace behavior BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner. BBB ensures that high standards for trust are set and maintained. We exist so consumers and businesses alike have an unbiased source to guide them on matters of trust. We provide educational information and expert advice that is free of charge and easily accessible. BBB Accreditation is an honor – and not every company is eligible. Businesses that meet our high standards are invited to join BBB. Businesses meeting BBB standards are presented to local Boards of Directors (or designees) for review and acceptance as a BBB Accredited Business. *Before you post, please read our Submission Rules. https://www.bbb.org/terms-of-use *Legal Disclaimer: BBB is not affiliated with, or responsible for, the advertisements appearing on this page.

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