Clermont Community Services

30/10/2025

Winter Crisis Program begins on November 3, 2025 for income eligible households.

27/10/2025

CLERMONT COUNTY COMMUNITY SERVICES, INC. (CCCSI)

THE NEED IS LARGE. THE FUNDING IS MINIMAL. WE SHOW UP ANYWAY. SERVING FIRST. PARTNERING ALWAYS.

Clermont County Community Services, Inc., is a local nonprofit that has been on the front line of homelessness in this county for over 20 years. For most of that time, we have been the sole provider of emergency shelter services for thousands of homeless people in Clermont County. We are not the enemy of progress on homelessness we are the safety net that has existed when no one else was there.
For decades, our agency has been saying exactly what the community is now seeing: Clermont County needs more capacity, more partners, and more investment to prevent and reduce homelessness. CCCSI has been serving this population with very limited funding for many years. Even with a slim budget, we typically serve approximately 500 individuals per year and with sustainable funding we could support 150–200 people nightly. We also support hundreds of families with prevention and rapid rehousing services.
In 2025, recognizing that one agency cannot do this alone, we launched the Clermont County Homeless & Housing Coalition, bringing together elected officials, nonprofit providers, public offices, private partners, and faith-based organizations to coordinate solutions. Homelessness is not a one-agency problem, it requires a whole-community response.
We are proud to have been the safety net for so long, but that safety net now needs to be larger, stronger, and shared. Sustained progress will require:
• Public investment (state, county, and municipal)
• Private and philanthropic partners
• Nonprofit and faith-based collaboration
• Elected officials who are at the table
• A coordinated system instead of reactive crisis response
CCCSI remains committed to partnership, transparency, and real solutions. We ask that future reporting reflect both the ongoing work already in place and the collaborative effort now underway to build the system this county has needed for a very long time.
Billie K***z, Executive Director

25/08/2025

Summer Crisis Program Begins July 1
More than 44,000 Ohio households served in 2024
The Ohio Department of Development and Clermont Community Services are once again offering assistance to help Ohio’s families stay cool during the hot summer months.
From July 1 through Sept. 30, income-eligible Ohioans can receive assistance in paying their electric bill, purchasing an air conditioner or fan, or making repairs to their central air conditioning unit through the Ohio Department of Development’s Home Energy Assistance Summer Crisis Program (HEAP).
“We’re proud to partner with community action agencies across the state to deliver this critical support during the hottest months of the year,” said Lydia Mihalik, director of the Ohio Department of Development, which administers the program. “Time after time, this program has proven to be a vital lifeline for countless Ohioans when temperatures start to rise.”
The Summer Crisis Program assists low-income households or those that have a disconnection notice, have been shut off, are trying to establish new service on their electric bill, require air conditioning, or those with a person 60 years or older living in the home who can provide physician documentation that cooling assistance is needed for their health. Qualifying medical conditions can include lung disease, Chronic Obstructive Pulmonary Disease, asthma, and others.
To qualify for assistance, Ohioans must have a gross income at or below 175 percent of the Federal Poverty Guidelines for a family of up to eight members, and 60 percent of the State Median Income for a family of nine or more members. For a family of four, the annual income must be at or below $56,262.50.
Last year, the Summer Crisis Program assisted more than 44,000 households in Ohio, providing a total of $13.5 million in benefits.
Starting this year, applying for assistance and managing an account will be easier than ever. A new, streamlined online portal will be available at energyhelp.ohio.gov. To get started, Ohioans must register for an OHID account, which provides a secure and convenient way to access their HEAP account.
“We know that when someone is facing a crisis, every minute counts,” said Director Mihalik. “This new online system makes it faster and easier for Ohioans to apply for help — so they can get the support they need, when they need it most.”
Registration takes less than 7 minutes, and can be completed in these easy steps:
· Visit energyhelp.ohio.gov, and click “Log into the EA portal.”
· Click “Create an OHID,” and follow the six-step account creation process.
· Ensure account security by setting up multi-factor authentication.

To apply for the program, clients are required to schedule an appointment with Clermont Community Services Appointments can be scheduled by calling 513-732-2277 option 3
Clients need to bring copies of the following documents to their appointment:
• Copies of their most recent energy bills.
• A list of all household members and proof of income for the last 30 days or 12 months for each member.
• Proof of U.S. citizenship or legal residency for all household members.
• Proof of disability (if applicable).
• Physician documentation that cooling assistance is needed for a household member’s health.
Ohioans enrolled in the Percentage of Income Payment Plan Plus (PIPP) program who meet the above criteria may also be eligible for assistance towards their default PIPP payment, first PIPP payment, or central air conditioning repairs, or may receive an air conditioning unit and/or fan.

For more information about the Summer Crisis Program, and what is needed to apply, contact Clermont Community Services at 513-732-2277 option 3 To be connected to your local Energy Assistance Provider visit www.energyhelp.ohio.gov or call (800) 282-0880.

The Ohio Department of Development empowers communities to succeed by investing in Ohio’s people, places, and businesses. Learn more about our work at development.ohio.gov.

Do you need assistance with your home energy costs? Ohio’s Energy Assistance Programs can help you manage your utility bills and improve your home’s energy efficiency.

08/08/2025

Summer Crisis Program Begins July 1
More than 44,000 Ohio households served in 2024
The Ohio Department of Development and Clermont Community Services are once again offering assistance to help Ohio’s families stay cool during the hot summer months.
From July 1 through Sept. 30, income-eligible Ohioans can receive assistance in paying their electric bill, purchasing an air conditioner or fan, or making repairs to their central air conditioning unit through the Ohio Department of Development’s Home Energy Assistance Summer Crisis Program (HEAP).
“We’re proud to partner with community action agencies across the state to deliver this critical support during the hottest months of the year,” said Lydia Mihalik, director of the Ohio Department of Development, which administers the program. “Time after time, this program has proven to be a vital lifeline for countless Ohioans when temperatures start to rise.”
The Summer Crisis Program assists low-income households or those that have a disconnection notice, have been shut off, are trying to establish new service on their electric bill, require air conditioning, or those with a person 60 years or older living in the home who can provide physician documentation that cooling assistance is needed for their health. Qualifying medical conditions can include lung disease, Chronic Obstructive Pulmonary Disease, asthma, and others.
To qualify for assistance, Ohioans must have a gross income at or below 175 percent of the Federal Poverty Guidelines for a family of up to eight members, and 60 percent of the State Median Income for a family of nine or more members. For a family of four, the annual income must be at or below $56,262.50.
Last year, the Summer Crisis Program assisted more than 44,000 households in Ohio, providing a total of $13.5 million in benefits.
Starting this year, applying for assistance and managing an account will be easier than ever. A new, streamlined online portal will be available at energyhelp.ohio.gov. To get started, Ohioans must register for an OHID account, which provides a secure and convenient way to access their HEAP account.
“We know that when someone is facing a crisis, every minute counts,” said Director Mihalik. “This new online system makes it faster and easier for Ohioans to apply for help — so they can get the support they need, when they need it most.”
Registration takes less than 7 minutes, and can be completed in these easy steps:
· Visit energyhelp.ohio.gov, and click “Log into the EA portal.”
· Click “Create an OHID,” and follow the six-step account creation process.
· Ensure account security by setting up multi-factor authentication.

To apply for the program, clients are required to schedule an appointment with Clermont Community Services Appointments can be scheduled by calling 513-732-2277 option 3

30/06/2025

24/06/2025

Clermont County Community Services is in need of a licensed contractor that performs Roofing Services. The work will consist of roofing and decking repairs. Contractors must have liability insurance, current workers comp and may have to attend some mandatory trainings.
If interested please contact:
Tuck Lamb
Weatherization Coordinator
Clermont County Community Services Inc.
3003 Hospital Drive
Batavia Oh, 45103
513-735-8818 Office

04/03/2025

Clermont Community Services, Department of Development Offering
Heating Assistance to Help Avoid Chill of Winter Months
Nearly 77,000 households served last year
The Ohio Department of Development and Clermont Community Serivices want to help alleviate the burden of costly energy bills this winter and keep more of Ohio’s families warm.
From Nov. 1, 2024 through March 31, 2025, income-eligible Ohioans can receive one-time assistance with their home energy bill through the Department of Development’s Home Energy Assistance Winter Crisis Program.
The Winter Crisis Program assists Ohioans facing service disconnection, those who have already been disconnected, individuals needing to establish new service, those required to pay for a service transfer, and those with a Percentage of Income Payment Plan (PIPP) default or who need to make their first PIPP payment. It also supports households with 25 percent or less of bulk fuel in their tank to maintain service. Qualifying households must have a gross annual income at or below 175 percent of the federal poverty level. For a family of four, that is $54,600.
Last year, the Winter Crisis Program assisted nearly 77,000 households in Ohio, providing a total of $23.5 million in benefits.
“When temperatures drop this winter, no one should have to worry about if they can afford to keep their home warm,” said Lydia Mihalik, director of the Department of Development. “Every year, this program serves as a lifeline for thousands of Ohioans, ensuring they can stay safe and comfortable during our coldest months.”
Households serviced by a Public Utilities Commission of Ohio (PUCO)-regulated utility must sign up for PIPP or another payment plan if there is still an outstanding balance on the utility bill after receiving assistance.
Ohioans can start their application online but must schedule an appointment with their local energy assistance provider to complete the application. Depending on the agency, the appointment may be in person, on the phone, or remotely. The application and list of providers can be found online at energyhelp.ohio.gov.
Clients need to bring copies of the following documents to their appointment:
• Copies of their most recent energy bills, if available
• A list of all household members and proof of income for the last 30 days or 12 months for each member, Please call office at 513-732-2277-option 8 for complete list of documents needed
• Proof of U.S. citizenship or legal residency for all household members
• Proof of disability, if applicable
For more information about the Winter Crisis Program, visit energyhelp.ohio.gov.

24/02/2025

We are seeking a compassionate, detail-oriented, and dedicated Intake Worker to join our team. This position plays a critical role in providing immediate support to individuals experiencing homelessness by conducting intake assessments, processing documentation, and ensuring individuals are connected to available resources and services. The ideal candidate will have strong communication skills, a desire to help others, and an understanding of the challenges faced by people experiencing homelessness.

This position is full time 34 hours per week M-TH first shift. Please email LeAnn with resume at [email protected]

29/01/2025

DIAPER PROGRAM

Clermont County Community Services is proud to partner with
Sweet Cheeks Diaper Bank and
Clermont County Department of Job & Family Services
to provide diapers to income eligible families.

To see if you qualify, email Ginger at [email protected]

29/01/2025

Clermont Community Services, Department of Development Offering Heating Assistance to Help Avoid Chill of Winter Months
Nearly 77,000 households served last year

The Ohio Department of Development and Clermont Community Services want to help alleviate the burden of costly energy bills this winter and keep more of Ohio’s families warm.
From Nov. 1, 2024 through March 31, 2025, income-eligible Ohioans can receive one-time assistance with their home energy bill through the Department of Development’s Home Energy Assistance Winter Crisis Program.
The Winter Crisis Program assists Ohioans facing service disconnection, those who have already been disconnected, individuals needing to establish new service, those required to pay for a service transfer, and those with a Percentage of Income Payment Plan (PIPP) default or who need to make their first PIPP payment. It also supports households with 25 percent or less of bulk fuel in their tank to maintain service. Qualifying households must have a gross annual income at or below 175 percent of the federal poverty level. For a family of four, that is $54,600.
Last year, the Winter Crisis Program assisted nearly 77,000 households in Ohio, providing a total of $23.5 million in benefits.
“When temperatures drop this winter, no one should have to worry about if they can afford to keep their home warm,” said Lydia Mihalik, director of the Department of Development. “Every year, this program serves as a lifeline for thousands of Ohioans, ensuring they can stay safe and comfortable during our coldest months.”
Households serviced by a Public Utilities Commission of Ohio (PUCO)-regulated utility must sign up for PIPP or another payment plan if there is still an outstanding balance on the utility bill after receiving assistance.
Ohioans can start their application online but must schedule an appointment with their local energy assistance provider to complete the application. Depending on the agency, the appointment may be in person, on the phone, or remotely. The application and list of providers can be found online at energyhelp.ohio.gov.
Clients need to bring copies of the following documents to their appointment:
 Copies of their most recent energy bills, if available
 A list of all household members and proof of income for the last 30 days or 12 months for each member, Please call office at 513-732-2277-option 8 for complete list of documents needed
 Proof of U.S. citizenship or legal residency for all household members
 Proof of disability, if applicable
For more information about the Winter Crisis Program, visit energyhelp.ohio.gov.

Clermont County Heap contact: HEAP office 513-732-2277-option 8

06/01/2025

We will be closed tomorrow January 6th.

31/12/2024

Clermont Community Services, Department of Development Offering Heating Assistance to Help Avoid Chill of Winter Months
Nearly 77,000 households served last year
The Ohio Department of Development and Clermont Community Services want to help alleviate the burden of costly energy bills this winter and keep more of Ohio’s families warm.
From Nov. 1, 2024 through March 31, 2025, income-eligible Ohioans can receive one-time assistance with their home energy bill through the Department of Development’s Home Energy Assistance Winter Crisis Program.
The Winter Crisis Program assists Ohioans facing service disconnection, those who have already been disconnected, individuals needing to establish new service, those required to pay for a service transfer, and those with a Percentage of Income Payment Plan (PIPP) default or who need to make their first PIPP payment. It also supports households with 25 percent or less of bulk fuel in their tank to maintain service. Qualifying households must have a gross annual income at or below 175 percent of the federal poverty level. For a family of four, that is $54,600.
Last year, the Winter Crisis Program assisted nearly 77,000 households in Ohio, providing a total of $23.5 million in benefits.
“When temperatures drop this winter, no one should have to worry about if they can afford to keep their home warm,” said Lydia Mihalik, director of the Department of Development. “Every year, this program serves as a lifeline for thousands of Ohioans, ensuring they can stay safe and comfortable during our coldest months.”
Households serviced by a Public Utilities Commission of Ohio (PUCO)-regulated utility must sign up for PIPP or another payment plan if there is still an outstanding balance on the utility bill after receiving assistance.
Ohioans can start their application online but must schedule an appointment with their local energy assistance provider to complete the application. Depending on the agency, the appointment may be in person, on the phone, or remotely. The application and list of providers can be found online at energyhelp.ohio.gov.
Clients need to bring copies of the following documents to their appointment:
 Copies of their most recent energy bills, if available
 A list of all household members and proof of income for the last 30 days or 12 months for each member, Please call office at 513-732-2277-option 8 for complete list of documents needed
 Proof of U.S. citizenship or legal residency for all household members
 Proof of disability, if applicable
For more information about the Winter Crisis Program, visit energyhelp.ohio.gov.