Better Business Bureau Serving Central and South Alabama

Better Business Bureau Serving Central and South Alabama BBB is an unbiased, non-profit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization's high standards of ethical business behavior

BBB Serving Central and South Alabama encompasses a 50 county region with over 4,000 Accredited Businesses.

Operating as usual

We hope you are enjoying the holidays so far!We wanted to take this time to let you know our offices will be closed on F...
12/23/2021

We hope you are enjoying the holidays so far!

We wanted to take this time to let you know our offices will be closed on Friday, December 24th through Monday, December 27th.

We will return on Tuesday, December 28th.

We hope you are enjoying the holidays so far!

We wanted to take this time to let you know our offices will be closed on Friday, December 24th through Monday, December 27th.

We will return on Tuesday, December 28th.

Welcome Newly Accredited Businesses! Thank you for your support of ethical businesses standards, practices, and principl...
12/20/2021

Welcome Newly Accredited Businesses! Thank you for your support of ethical businesses standards, practices, and principles! Start With Trust!

Buckmasters; Cynamic Opportunities, LLC - Birmingham; Daryll Arnaud Roofing; Grimes Construction And Remodel, LLP - Theodore; Hope Brooks “High Life Image”; Veteran Home Repairs; We R Tax Pro's LLC

Find these and THOUSANDS of other BBB Accredited Businesses on BBB.org! #BBB #BBBaccreditation #principles #standards #trust #ethics

Welcome Newly Accredited Businesses! Thank you for your support of ethical businesses standards, practices, and principles! Start With Trust!

Buckmasters; Cynamic Opportunities, LLC - Birmingham; Daryll Arnaud Roofing; Grimes Construction And Remodel, LLP - Theodore; Hope Brooks “High Life Image”; Veteran Home Repairs; We R Tax Pro's LLC

Find these and THOUSANDS of other BBB Accredited Businesses on BBB.org! #BBB #BBBaccreditation #principles #standards #trust #ethics

Recently, new rules from the Consumer Financial Protection Bureau went into play.Those rules allow debt collectors to ge...
12/18/2021
New rules allow debt collectors to contact you on social media

Recently, new rules from the Consumer Financial Protection Bureau went into play.

Those rules allow debt collectors to get in touch with you on social media.

Here's what you need to remember...

https://youtu.be/yJDItatijgE

Due to new rules, debt collectors can now get in touch with you on social media. What rules do they have to follow? What are some good practices you should f...

The eleventh scam of Christmas the BBB Serving Central and South Alabama would like to tell me...Top holiday wishlist it...
12/16/2021
BBB Scam Alert: Looking for this season’s hot toy? Beware of scams

The eleventh scam of Christmas the BBB Serving Central and South Alabama would like to tell me...

Top holiday wishlist items.

Trying to find the popular toy this holiday season? You've searched high and low in the stores and can't find it. You stumble across a website that has it at a great price. Remember the phrase, "if it sounds too good to be true, it must be."

Read more: https://www.bbb.org/article/news-releases/16580-scam-alert-looking-for-this-seasons-hot-toy-beware-of-scams

Each year, there's one popular-but-impossible-to-find toy that all the kids want. This year, BBB is receiving reports about two fake animatronic toys: Star Wars The Child (aka Baby Yoda) and a plush dog.

For those wanting to assist our neighbors to the north as they recover and rebuild from the recent tornado outbreak, the...
12/15/2021
Team Western Kentucky Tornado Relief Fund

For those wanting to assist our neighbors to the north as they recover and rebuild from the recent tornado outbreak, the Kentucky Governor has created a relief fund for your donations.

https://secure.kentucky.gov/formservices/Finance/WKYRelief

Governor Beshear has established the Team Western Kentucky Tornado Relief Fund to assist those impacted by the tornados and the severe weather system on December 11, 2021. All donations to the Team Western Kentucky Tornado Relief Fund are tax-deductible and donors will receive a receipt for tax purp...

Bowl season and the College Football Playoff are upon us.A few of our teams across the state are either playing in a bow...
12/15/2021
Bowl Season and College Football Playoff Pointers

Bowl season and the College Football Playoff are upon us.

A few of our teams across the state are either playing in a bowl game or in the #CFP

No matter what team you root for, getting to the game safely should be at the top of the list.

https://youtu.be/mR95PUqMwNM

Now that the regular 12 game college football grind is over, it is bowl and College Football Playoff season.Many teams in our area are playing this time of y...

Tip Tuesday: While there are a couple weeks left in December, 2022 will be here before we know it.Is your resolution to ...
12/15/2021
BBB Business Tip: How to capture more leads with your website in 2022

Tip Tuesday: While there are a couple weeks left in December, 2022 will be here before we know it.

Is your resolution to get more leads with your website? If so, give this a read: https://www.bbb.org/article/business/26245-bbb-business-tip-how-to-capture-more-leads-with-your-website-in-2022

Websites are one of the most essential tools for small businesses. They help showcase a company's brand, communicates their values, and captures more leads.

The tenth scam of Christmas the BBB Serving Central and South Alabama would like to tell me...Pop Up Holiday Virtual Eve...
12/15/2021
BBB Tip: 8 tips for dealing with holiday pop-up shops

The tenth scam of Christmas the BBB Serving Central and South Alabama would like to tell me...

Pop Up Holiday Virtual Events.

Scammers like to create fake social media accounts, event pages and more to try and get credit card information.

Read more: https://www.bbb.org/article/news-releases/18892-bbb-tip-holiday-pop-up-shops

BBB receives hundreds of complaints a year about temporary retail locations, from poor quality merchandise to difficulty obtaining refunds. Keep the following 8 BBB tips in mind if you choose to buy from one of them:

Welcome Newly Accredited Businesses! Thank you for your support of ethical businesses standards, practices, and principl...
12/14/2021

Welcome Newly Accredited Businesses! Thank you for your support of ethical businesses standards, practices, and principles! Start With Trust!

All Coins ; Chris Custom Creations - Alexander City; Condé Systems, Inc. ; DM Heating & Cooling, LLC - Homewood; Guardian Tax Associates ; Integrity Maintenance, LLC ; Johnny Adams Law Firm, LLC ; M&J BailBonds ; Phenix Tax Solutions ; Polo Roofing ; @Precision Door Service of Birmingham ; Righteous Lashes ; Slade's Heating and Cooling ; Tecovas Fine Bootmakers

Find these and THOUSANDS of other BBB Accredited Businesses on BBB.org! #BBB #BBBaccreditation #principles #standards #trust #ethics

Welcome Newly Accredited Businesses! Thank you for your support of ethical businesses standards, practices, and principles! Start With Trust!

All Coins ; Chris Custom Creations - Alexander City; Condé Systems, Inc. ; DM Heating & Cooling, LLC - Homewood; Guardian Tax Associates ; Integrity Maintenance, LLC ; Johnny Adams Law Firm, LLC ; M&J BailBonds ; Phenix Tax Solutions ; Polo Roofing ; @Precision Door Service of Birmingham ; Righteous Lashes ; Slade's Heating and Cooling ; Tecovas Fine Bootmakers

Find these and THOUSANDS of other BBB Accredited Businesses on BBB.org! #BBB #BBBaccreditation #principles #standards #trust #ethics

The ninth scam of Christmas the BBB Serving Central and South Alabama would like to tell me...Fake shipping notification...
12/14/2021
BBB Scam Alert: Don't click on that text! 5 Ways to avoid delivery scams

The ninth scam of Christmas the BBB Serving Central and South Alabama would like to tell me...

Fake shipping notifications.

Get a text that says you need to update delivery preferences, and all you have to do is click a link. It's a scam.

Read more: https://www.bbb.org/article/scams/16460-scam-alert-fake-text-delivery-scam

Some consumers have recently been getting text messages that say a major delivery carrier needs them to "update delivery preferences" on a package by clicking on a link. The problem? The text is a scam.

The images out of Kentucky and surrounding states have been heartbreaking following the recent tornadoes.We know that Al...
12/13/2021
Donating to Help Kentucky and Other Areas Hit by Tornadoes

The images out of Kentucky and surrounding states have been heartbreaking following the recent tornadoes.

We know that Alabamians have a giving heart, and if you plan to give, we want to help make sure it ends up in the right hands.

The following guide will help.

https://www.bbb.org/article/news-releases/26257-donating-to-help-kentucky-and-other-areas-hit-by-tornadoes

Donors who are looking for ways to help people affected by recent storms in Kentucky, Arkansas, and other areas, BBB Wise Giving Alliance offers the following tips.

The eighth scam of Christmas the BBB Serving Central and South Alabama would like to tell me...Fake charities.This time ...
12/11/2021
BBB Scam Alert: Fake charities trick would-be Instagram influencers

The eighth scam of Christmas the BBB Serving Central and South Alabama would like to tell me...

Fake charities.

This time of year is big for donations. Remember to avoid impromptu donations to organizations you aren't familiar with.

Read more: https://www.bbb.org/article/news-releases/23282-bbb-scam-alert-fake-charities-trick-would-be-instagram-influencers

Scammers are taking advantage of would-be Instagram influencers by tricking them into buying over-priced products that allegedly support a charity. Instead of gaining followers and helping a good cause, the influencers end up losing money.

Thank you so much to Kelly Finley for having us on to discuss the 12 Scams of Christmas!Give it a listen because there i...
12/10/2021
251 NOW with Kelly Finley--The Better Business Bureau presents: 12 Scams of Christmas by The Community Round Table & 251 NOW with Kelly Finley

Thank you so much to Kelly Finley for having us on to discuss the 12 Scams of Christmas!

Give it a listen because there is some great information in here!

https://anchor.fm/kelly-finley6/episodes/251-NOW-with-Kelly-Finley--The-Better-Business-Bureau-presents-12-Scams-of-Christmas-e1bhkvd/a-a72p369

Monde M. Donaldson Vice President BBB Educational Foundation BBB Serving Central & South Alabama 1. Misleading Social Media Ads: As you scroll through your social media feed, you often see items for sale from a small business. Sometimes the business even claims to support a charity to try to get you...

The sixth scam of Christmas the BBB Serving Central and South Alabama would like to tell me...Temporary holiday jobs.Kee...
12/09/2021
BBB Tip: Avoiding job scams this holiday season

The sixth scam of Christmas the BBB Serving Central and South Alabama would like to tell me...

Temporary holiday jobs.

Keep an eye out for job opportunities that seem too good to be true.

Read more: https://www.bbb.org/article/news-releases/14438-bbb-tips-for-avoiding-job-scams-this-holiday-season

Are you looking for seasonal work over the upcoming holidays? Avoid employment scams trying to steal your personal information, money, or hard work.

Tip Tuesday: It can be tough having to tell a customer you're out of a product or it can take a while to come in.There a...
12/08/2021
BBB Business Tip: 7 Tips for delivering customer service when supplies are short

Tip Tuesday: It can be tough having to tell a customer you're out of a product or it can take a while to come in.

There are a lot of things you can do to get through these times.

https://www.bbb.org/article/business/26222-7-tips-for-responding-to-the-supply-chain-disruption

With higher prices, and longer delivery times, the current supply chain disruption is impacting everything. It's costly and inconvenient. And for small business owners, it is chaos. Here are 7 tips on how to manage the disruption.

The fourth scam of Christmas the BBB Serving Central and South Alabama wants to tell me...Alerts about compromised accou...
12/07/2021
BBB Scam Alert: Compromised account? Think twice before you panic

The fourth scam of Christmas the BBB Serving Central and South Alabama wants to tell me...

Alerts about compromised accounts.

Have you gotten a text about suspicious activity on an account of yours? Be extra cautious.

Read more: https://www.bbb.org/article/news-releases/23491-bbb-scam-alert-compromised-account-think-twice-before-you-panic

BBB is seeing reports of a con that claims that your Amazon, Paypal, or other account has been compromised. Scammers hope you’ll panic and fall for their scheme.

Welcome Newly Accredited Businesses! Thank you for your support of ethical businesses standards, practices, and principl...
12/06/2021

Welcome Newly Accredited Businesses! Thank you for your support of ethical businesses standards, practices, and principles! Start With Trust!

Advantage Plus Roofing ; Affordable Heating & Air, LLC - Birmingham; B. Heavenlee Decor & Designs ; Bryars Spray Foam ; Casper Heating And Cooling ; Clutch Cleaning ; Hinson Communications ; Red Mountain Inspections ; Sacred Blossom Holistic Healing LLC ; Serenity's Heart Home Health Care Service ; Simply Sonequa Pound Cakes ; YOLLO Group Services, Inc.

Find these and THOUSANDS of other BBB Accredited Businesses on BBB.org! #BBB #BBBaccreditation #principles #standards #trust #ethics

Welcome Newly Accredited Businesses! Thank you for your support of ethical businesses standards, practices, and principles! Start With Trust!

Advantage Plus Roofing ; Affordable Heating & Air, LLC - Birmingham; B. Heavenlee Decor & Designs ; Bryars Spray Foam ; Casper Heating And Cooling ; Clutch Cleaning ; Hinson Communications ; Red Mountain Inspections ; Sacred Blossom Holistic Healing LLC ; Serenity's Heart Home Health Care Service ; Simply Sonequa Pound Cakes ; YOLLO Group Services, Inc.

Find these and THOUSANDS of other BBB Accredited Businesses on BBB.org! #BBB #BBBaccreditation #principles #standards #trust #ethics

We had the opportunity to talk with one of our local television stations this morning regarding new debt collection rule...
12/04/2021
BBB Tips on Collection Agencies: Understand your rights as a consumer when it comes to debt collection

We had the opportunity to talk with one of our local television stations this morning regarding new debt collection rules from the Consumer Financial Protection Bureau (CFPB)

Debt collectors can now get in touch with you on social media, but there are certain rules they need to abide by.

1. Any messages need to be private
2. The debt collector needs to identify themselves as a debt collector
3. They need to include a way to stop receiving messages from them

https://www.bbb.org/article/tips/14085-bbb-tip-collection-agencies

https://www.consumerfinance.gov/about-us/blog/understand-how-cfpb-debt-collection-rule-impacts-you/

Understand your rights as a consumer when it comes to debt collection.

The third scam of Christmas the BBB Serving Central and South Alabama wants to share with me...Holiday apps.There are a ...
12/04/2021
BBB Tip: Is that Santa app safe? Better check it twice

The third scam of Christmas the BBB Serving Central and South Alabama wants to share with me...

Holiday apps.

There are a lot of apps for the holiday season, but before you download any app, take a few precautions.

https://www.bbb.org/article/news-releases/18957-bbb-tip-is-that-santa-app-safe-better-check-it-twice

Apple and Google Play offer holiday-themed apps with games for kids to play. Check here for BBB's tips on choosing a Santa or Hanukkah app that is safe for your children.

Address

2101 Highland Ave S, Ste 410
Birmingham, AL
35205-4030

Opening Hours

Monday 9am - 4pm
Tuesday 9am - 4pm
Wednesday 9am - 4pm
Thursday 9am - 4pm
Friday 9am - 4pm

Telephone

(205) 558-2222

Products

BBB provides objective advice, free BBB Business Reviews and charity BBB Wise Giving Reports, as well as educational information on topics affecting marketplace trust. To further promote trust, BBB also offers complaint and dispute resolution support for consumers and businesses when there is a difference in viewpoints. For more information, visit https://www.bbb.org/us/al/.

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BBB Serving Central and South Alabama encompasses a 50 county region with over 4,000 Accredited Businesses. Our vision is to have an ethical marketplace where buyers and sellers trust each other. Our mission is to be the leader in advancing marketplace trust, and we do that by setting standards, supporting best practices, educating consumers and businesses, celebrating marketplace role models, calling out substandard marketplace behavior and creating a community of trustworthy businesses and charities.

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We hope you are enjoying the holidays so far! We wanted to take this time to let you know our offices will be closed on Friday, December 24th through Monday, December 27th. We will return on Tuesday, December 28th.
Welcome Newly Accredited Businesses! Thank you for your support of ethical businesses standards, practices, and principles! Start With Trust! Buckmasters; Cynamic Opportunities, LLC - Birmingham; Daryll Arnaud Roofing; Grimes Construction And Remodel, LLP - Theodore; Hope Brooks “High Life Image”; Veteran Home Repairs; We R Tax Pro's LLC Find these and THOUSANDS of other BBB Accredited Businesses on BBB.org! #BBB #BBBaccreditation #principles #standards #trust #ethics
Recently, new rules from the Consumer Financial Protection Bureau went into play. Those rules allow debt collectors to get in touch with you on social media. Here's what you need to remember... https://youtu.be/yJDItatijgE
The twelfth scam of Christmas the BBB Serving Central and South Alabama would like to tell me... Puppy scams. Pet scams are on the rise this year. If you're looking to add a friend to the house, keep your eyes open. Read more: https://www.bbb.org/article/scams/18964-scam-alert-beware-of-puppy-scams-this-holiday-season
The eleventh scam of Christmas the BBB Serving Central and South Alabama would like to tell me... Top holiday wishlist items. Trying to find the popular toy this holiday season? You've searched high and low in the stores and can't find it. You stumble across a website that has it at a great price. Remember the phrase, "if it sounds too good to be true, it must be." Read more: https://www.bbb.org/article/news-releases/16580-scam-alert-looking-for-this-seasons-hot-toy-beware-of-scams
For those wanting to assist our neighbors to the north as they recover and rebuild from the recent tornado outbreak, the Kentucky Governor has created a relief fund for your donations. https://secure.kentucky.gov/formservices/Finance/WKYRelief
Bowl season and the College Football Playoff are upon us. A few of our teams across the state are either playing in a bowl game or in the #CFP No matter what team you root for, getting to the game safely should be at the top of the list. https://youtu.be/mR95PUqMwNM
Tip Tuesday: While there are a couple weeks left in December, 2022 will be here before we know it. Is your resolution to get more leads with your website? If so, give this a read: https://www.bbb.org/article/business/26245-bbb-business-tip-how-to-capture-more-leads-with-your-website-in-2022
The tenth scam of Christmas the BBB Serving Central and South Alabama would like to tell me... Pop Up Holiday Virtual Events. Scammers like to create fake social media accounts, event pages and more to try and get credit card information. Read more: https://www.bbb.org/article/news-releases/18892-bbb-tip-holiday-pop-up-shops
Welcome Newly Accredited Businesses! Thank you for your support of ethical businesses standards, practices, and principles! Start With Trust! All Coins ; Chris Custom Creations - Alexander City; Condé Systems, Inc. ; DM Heating & Cooling, LLC - Homewood; Guardian Tax Associates ; Integrity Maintenance, LLC ; Johnny Adams Law Firm, LLC ; M&J BailBonds ; Phenix Tax Solutions ; Polo Roofing ; @Precision Door Service of Birmingham ; Righteous Lashes ; Slade's Heating and Cooling ; Tecovas Fine Bootmakers Find these and THOUSANDS of other BBB Accredited Businesses on BBB.org! #BBB #BBBaccreditation #principles #standards #trust #ethics
The ninth scam of Christmas the BBB Serving Central and South Alabama would like to tell me... Fake shipping notifications. Get a text that says you need to update delivery preferences, and all you have to do is click a link. It's a scam. Read more: https://www.bbb.org/article/scams/16460-scam-alert-fake-text-delivery-scam
The images out of Kentucky and surrounding states have been heartbreaking following the recent tornadoes. We know that Alabamians have a giving heart, and if you plan to give, we want to help make sure it ends up in the right hands. The following guide will help. https://www.bbb.org/article/news-releases/26257-donating-to-help-kentucky-and-other-areas-hit-by-tornadoes