08/24/2026
Strong West Thank you for taking care of us ❤️
Community Spotlight: Jill Paladino, Strong West
Jill Paladino was born and raised in Brockport and still lives here today. She’s also Assistant Director of Business Administration at URMC, where she oversees Strong West.
Jill has been with UR for 16 years and was part of the team that helped open Strong West after UR acquired Lakeside Memorial Hospital. She remembers how connected the community was to Lakeside, so being part of that transition—and now being able to offer so many medical services locally—has meant a lot to her.
One of the things she likes most about working here is knowing the people Strong West serves. “Working here means you get to know the faces of the people we serve, and you can feel the direct, positive impact our teams make every single day.”
She’s also especially proud of the culture at Strong West and the way staff look out for one another. Jill says seeing employees work together and genuinely care about both their patients and each other—especially during difficult times—is one of the things she’s proudest of.
When we asked Jill for a photo for her spotlight, she sent us a group shot instead of one of herself. It fits—she’s quick to point out that Strong West is a team effort.
When we asked what makes Brockport special, Jill had plenty to say: our history, schools, college, library, healthcare, theater, local shops and restaurants, the canal and town parks.
“There’s really a lot that Brockport offers.”
But for Jill, it really comes down to the community spirit. Being a good community partner means listening to what people need, working together to make the area healthier, safer and more connected, and supporting local events and organizations whenever possible.
She also gave shout-outs to Seymour Library, Grinds Café, Lift Bridge Book Shop, the Strand Theater, Brockport Police Department, Brockport Community Connection and our local churches.
Some of her favorite Brockport traditions? The Holiday Light Parade, Arts Festival, shopping on Main Street, walking along the canal and the Thanksgiving Turkey Trot.
Seymour Library has been part of Jill’s family life for years, too. Her son once filled one of the library display cases with his Hot Wheels collection and was very proud to show it off. When he was younger, he also loved their weekly trips to pick out books.
Jill still appreciates that the library has something for everyone.
📚 “It’s a welcoming place for learning, curiosity, and community gathering.”
And her answer to “Brockport is special because…” may be the simplest way to say it:
💙 “The community takes care of each other.”
Know someone who is always showing up for our community? Tag them below or send us a message. We’d love to feature them in a future Community Spotlight. 🌟
