Erie County Office of Consumer Protection

Erie County Office of Consumer Protection To educate and empower the citizen of Erie County. Our department will investigate and mediate consumer complaints through voluntary mediation and educate Erie County consumers on the policies to be informed consumers in the marketplace.

Operating as usual

05/27/2021

It is not too late to sign up for broadcast fifteen: Safe Family Safe Home. Broadcast date: 5/27/2021 at 3 pm. NYS Division of Consumer Protection’s Director of Consumer Services, Katie Sherwin, will be presenting about Safe Family, Safe Home. Keeping Families Safe shares important information on keeping little ones safe at home and away. Learn handy safety tips for smart consumers, from shopping for the right products, securing your home, precautions to take when traveling, and more. To register, https://erie.webex.com/erie/onstage/g.php?MTID=e1bb4794062e58e17e13812289ec4fa36 Erie County, NY NYS Department of State Division of Consumer Protection

It is not too late to sign up for broadcast fifteen: Safe Family Safe Home. Broadcast date: 5/27/2021 at 3 pm. NYS Divis...
05/24/2021

It is not too late to sign up for broadcast fifteen: Safe Family Safe Home. Broadcast date: 5/27/2021 at 3 pm. NYS Division of Consumer Protection’s Director of Consumer Services, Katie Sherwin, will be presenting about Safe Family, Safe Home. Keeping Families Safe shares important information on keeping little ones safe at home and away. Learn handy safety tips for smart consumers, from shopping for the right products, securing your home, precautions to take when traveling, and more. To register, https://erie.webex.com/erie/onstage/g.php?MTID=e1bb4794062e58e17e13812289ec4fa36 Erie County, NY NYS Department of State Division of Consumer Protection

It is not too late to sign up for broadcast fifteen: Safe Family Safe Home. Broadcast date: 5/27/2021 at 3 pm. NYS Division of Consumer Protection’s Director of Consumer Services, Katie Sherwin, will be presenting about Safe Family, Safe Home. Keeping Families Safe shares important information on keeping little ones safe at home and away. Learn handy safety tips for smart consumers, from shopping for the right products, securing your home, precautions to take when traveling, and more. To register, https://erie.webex.com/erie/onstage/g.php?MTID=e1bb4794062e58e17e13812289ec4fa36 Erie County, NY NYS Department of State Division of Consumer Protection

Sign up for broadcast fifteen: Safe Family Safe Home. Broadcast date: 5/27/2021 at 3 pm. NYS Division of Consumer Protec...
05/20/2021

Sign up for broadcast fifteen: Safe Family Safe Home. Broadcast date: 5/27/2021 at 3 pm. NYS Division of Consumer Protection’s Director of Consumer Services, Katie Sherwin, will be presenting about Safe Family, Safe Home. Keeping Families Safe shares important information on keeping little ones safe at home and away. Learn handy safety tips for smart consumers, from shopping for the right products, securing your home, precautions to take when traveling, and more. To register, https://erie.webex.com/erie/onstage/g.php?MTID=e1bb4794062e58e17e13812289ec4fa36 Erie County, NY NYS Department of State Division of Consumer Protection

Sign up for broadcast fifteen: Safe Family Safe Home. Broadcast date: 5/27/2021 at 3 pm. NYS Division of Consumer Protection’s Director of Consumer Services, Katie Sherwin, will be presenting about Safe Family, Safe Home. Keeping Families Safe shares important information on keeping little ones safe at home and away. Learn handy safety tips for smart consumers, from shopping for the right products, securing your home, precautions to take when traveling, and more. To register, https://erie.webex.com/erie/onstage/g.php?MTID=e1bb4794062e58e17e13812289ec4fa36 Erie County, NY NYS Department of State Division of Consumer Protection

It is not too late to sign up for broadcast fourteen: "Do not Call / Unwanted Mail." Broadcast date: Thursday, May 13 at...
05/10/2021

It is not too late to sign up for broadcast fourteen: "Do not Call / Unwanted Mail." Broadcast date: Thursday, May 13 at 3 PM.

To register: erie.webex.com/erie/onstage/g.php?MTID=e4e843ff02270538ce998ac294f32cbcc

Cc: Erie County, NY

It is not too late to sign up for broadcast fourteen: "Do not Call / Unwanted Mail." Broadcast date: Thursday, May 13 at 3 PM.

To register: erie.webex.com/erie/onstage/g.php?MTID=e4e843ff02270538ce998ac294f32cbcc

Cc: Erie County, NY

It is not too late to sign up for broadcast nine: Gift Cards versus Gift Certificates, Broadcast date: 3/4/2021 at 3 pm....
03/02/2021

It is not too late to sign up for broadcast nine: Gift Cards versus Gift Certificates, Broadcast date: 3/4/2021 at 3 pm. To register for this broadcast: https://erie.webex.com/erie/onstage/g.php?MTID=ea1e1b6814209b2bbc98ed99812f53c2d Erie County, NY

It is not too late to sign up for broadcast nine: Gift Cards versus Gift Certificates, Broadcast date: 3/4/2021 at 3 pm. To register for this broadcast: https://erie.webex.com/erie/onstage/g.php?MTID=ea1e1b6814209b2bbc98ed99812f53c2d Erie County, NY

It’s National Weights and Measures Week, learn more about Erie County’s Weights and Measures here, https://www2.erie.gov...
03/01/2021

It’s National Weights and Measures Week, learn more about Erie County’s Weights and Measures here, https://www2.erie.gov/consumerprotection/index.php?q=national-weights-and-measures-week-every-year-between-march-1-%E2%80%93-7 Erie County, NY Mark Poloncarz

It’s National Weights and Measures Week, learn more about Erie County’s Weights and Measures here, https://www2.erie.gov/consumerprotection/index.php?q=national-weights-and-measures-week-every-year-between-march-1-%E2%80%93-7 Erie County, NY Mark Poloncarz

This is why it is alway important to read and understand the terms and conditions before signing up!
02/22/2021

This is why it is alway important to read and understand the terms and conditions before signing up!

Loyalty programs can offer benefits, but are not always what you bargain for. To limit unwanted communication, @NYSConsumer reminds consumers of their rights when engaging in the many loyalty programs available in the marketplace and shares a few tips to keep in mind when signing up for loyalty programs.

For learn more, click here: https://www.dos.ny.gov/press/2021/consumer-alert-2-18.html

It is not too late to sign up for broadcast eight: Components of a valid Contract, Broadcast date: 2/18/2021 at 3 pm. To...
02/16/2021

It is not too late to sign up for broadcast eight: Components of a valid Contract, Broadcast date: 2/18/2021 at 3 pm. To register for this broadcast: https://erie.webex.com/erie/onstage/g.php?MTID=e6d197e466d0ac71603889072dfb1492d Erie County, NY

It is not too late to sign up for broadcast eight: Components of a valid Contract, Broadcast date: 2/18/2021 at 3 pm. To register for this broadcast: https://erie.webex.com/erie/onstage/g.php?MTID=e6d197e466d0ac71603889072dfb1492d Erie County, NY

Something to be aware of!
02/11/2021

Something to be aware of!

NY consumers have new protections relating to recurring services and inactive accounts. This puts the “Free” back in “Free Trial.” Today @NYSConsumer and @NYSDFS issued an alert regarding two new laws – one providing new protections when purchasing recurring services, and the other requiring notification by NYS regulated financial institutions prior to charging any account inactivity fees.

Companies cannot bill credit cards after consumers cancel their subscriptions. For more details: https://www.dos.ny.gov/press/2021/consumer-2-9.html

Did you receive a mailing which states "Distraint Warrant" Tax Processing Unit, Erie County Public, Judgment Records? If...
02/09/2021

Did you receive a mailing which states "Distraint Warrant" Tax Processing Unit, Erie County Public, Judgment Records? If so, you need to read this, https://www2.erie.gov/consumerprotection/index.php?q=quotdistraint-warrantquot-tax-processing-unit-erie-county-public-judgment-records Erie County Real Property Tax Services Erie County, NY Mark Poloncarz

Did you receive a mailing which states "Distraint Warrant" Tax Processing Unit, Erie County Public, Judgment Records? If so, you need to read this, https://www2.erie.gov/consumerprotection/index.php?q=quotdistraint-warrantquot-tax-processing-unit-erie-county-public-judgment-records Erie County Real Property Tax Services Erie County, NY Mark Poloncarz

“This company is a private company not the government, it does not represent or collect on behalf of the Federal Tax Aut...
02/04/2021

“This company is a private company not the government, it does not represent or collect on behalf of the Federal Tax Authorities” more information, https://www2.erie.gov/consumerprotection/index.php?q=quotthis-company-private-company-not-government-it-does-not-represent-or-collect-behalf-federal-tax Erie County Real Property Tax Services Erie County, NY

“This company is a private company not the government, it does not represent or collect on behalf of the Federal Tax Authorities” more information, https://www2.erie.gov/consumerprotection/index.php?q=quotthis-company-private-company-not-government-it-does-not-represent-or-collect-behalf-federal-tax Erie County Real Property Tax Services Erie County, NY

01/27/2021

Be aware.

It is no too late to sign up for broadcast six: Price Gouging vs Supply and Demand, Broadcast date: 1/21/20210 at 3 pm. ...
01/20/2021

It is no too late to sign up for broadcast six: Price Gouging vs Supply and Demand, Broadcast date: 1/21/20210 at 3 pm. To register for this broadcast: https://erie.webex.com/erie/onstage/g.php?MTID=eadde242a6d5c8a492f28bd260491bede Erie County, NY

It is no too late to sign up for broadcast six: Price Gouging vs Supply and Demand, Broadcast date: 1/21/20210 at 3 pm. To register for this broadcast: https://erie.webex.com/erie/onstage/g.php?MTID=eadde242a6d5c8a492f28bd260491bede Erie County, NY

01/07/2021
Erie County Department of Health (ECDOH)

⚠️⚠️ SCAM ALERT ⚠️⚠️

SCAM ALERT: Scammers Posing as Contact Tracers

Scammers and thieves take advantage of every opportunity to fish for information that can be used to open up credit accounts in your name, steal directly from your accounts or to create a more elaborate scam. COVID 19 is one of those opportunities.

If someone calls to report test results or to tell you that you have been exposed to someone with COVID-19, please note: the only “identifying” information they will ask for is your name, address, contact phone number and date of birth. A contact tracer from Erie County or New York State will never ask for a driver’s license number, social security number, credit card or bank account information.

Erie County Office of Consumer Protection

Address

95 Franklin Street, Room 651
Buffalo, NY
14202

Opening Hours

Monday 09:00 - 16:30
Tuesday 08:30 - 16:30
Wednesday 08:30 - 16:30
Thursday 08:30 - 16:30
Friday 08:30 - 16:30

Telephone

(716) 858-6169

Alerts

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Contact The Business

Send a message to Erie County Office of Consumer Protection:

Erie County Department of Counsumer Protection

The Erie County Office of Consumer Protection will educate and empower the citizens of Erie County. Among the duties of the department will be to investigate and mediate consumer complaints through voluntary mediation, and educate Erie County consumers on the policies to be informed consumers in the marketplace.

Comments posted to this account will be monitored. Erie County reserves the right to remove inappropriate comments including, but not limited to, those that have obscene language or sexual content, threaten or defame any person or organization, violate the legal ownership interest of another party, support or oppose political candidates or ballot propositions, promote illegal activity, promote commercial services or products or are not topically related to the particular posting.

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