Crisis Services

Crisis Services Dedicated to promoting the health, safety & well being of our community through advocacy, counseling, prevention & intervention. Call 716-834-3131.

Su***de Prevention and Crisis Service, Inc. began operation in November of 1968 after two years of strategic planning by the Mental Health Association, the Psychological Association of WNY, the Community Welfare Council, and the Erie County Department of Mental Health. It was developed to have broader purposes and concerns in the area of emergency mental health services than currently available by offering a 24/7 response. The service was designed to fill the community's need for an innovative unit that would explore new methods of treating and assisting people in emotional crisis through a variety of therapeutic services. It was to also provide training and educational programs in crisis intervention and have a comprehensive research component supporting the whole service. Crisis Services exists to fill the same needs today, but has adapted service delivery with respect to social needs and funding. Crisis Services of Erie County is the most comprehensive crisis center in upstate New York. Crisis Services fulfills community needs by providing:

• 24-Hour Hotline--Crisis Phone Counseling Center
• Kids Helpline
• Emergency Outreach Services
• Trauma Response
• The Advocate Program- R**e, Domestic Violence, Family Violence and Elder Abuse Services
• Community Education and Training
• Police Mental Health Coordination Project

Crisis Services works to be the best agency to address issues related to emergency mental health by decreasing hospitalizations, suicides, violence, homelessness and other issues that accompany these social ills. Crisis Services has more than fulfilled the aspirations and proposals set forth many years ago. It has grown and developed to be an important link in the network of critical services provided by Erie County. Crisis Services is equipped with state-of-the-art fiber optic telecommunication resources and uses an extensive directory of programs to provide information and referral to callers. Crisis Services is certified by the American Association of Suicidology, we are the NYS Deptartment of Health Designated R**e Crisis Center, and the NYS Approved Non-Residential Domestic Violence Service Provider. We are also a United Way Member Agency. The credit for our success goes to our excellent staff and volunteers who work long and difficult hours to provide these services. This comprehensive care is provided by 70 full and part-time staff with the support of 125 professionally trained volunteers. We are fortunate to have people dedicated to this work and who demonstrate commitment to improving the quality of life in Erie County.

Su***de Prevention and Crisis Service, Inc. began operation in November of 1968 after two years of strategic planning by the Mental Health Association, the Psychological Association of WNY, the Community Welfare Council, and the Erie County Department of Mental Health. It was developed to have broader purposes and concerns in the area of emergency mental health services than currently available by offering a 24/7 response. The service was designed to fill the community's need for an innovative unit that would explore new methods of treating and assisting people in emotional crisis through a variety of therapeutic services. It was to also provide training and educational programs in crisis intervention and have a comprehensive research component supporting the whole service. Crisis Services exists to fill the same needs today, but has adapted service delivery with respect to social needs and funding. Crisis Services of Erie County is the most comprehensive crisis center in upstate New York. Crisis Services fulfills community needs by providing:

• 24-Hour Hotline--Crisis Phone Counseling Center
• Kids Helpline
• Emergency Outreach Services
• Trauma Response
• The Advocate Program- R**e, Domestic Violence, Family Violence and Elder Abuse Services
• Community Education and Training
• Police Mental Health Coordination Project

Crisis Services works to be the best agency to address issues related to emergency mental health by decreasing hospitalizations, suicides, violence, homelessness and other issues that accompany these social ills. Crisis Services has more than fulfilled the aspirations and proposals set forth many years ago. It has grown and developed to be an important link in the network of critical services provided by Erie County. Crisis Services is equipped with state-of-the-art fiber optic telecommunication resources and uses an extensive directory of programs to provide information and referral to callers. Crisis Services is certified by the American Association of Suicidology, we are the NYS Deptartment of Health Designated R**e Crisis Center, and the NYS Approved Non-Residential Domestic Violence Service Provider. We are also a United Way Member Agency. The credit for our success goes to our excellent staff and volunteers who work long and difficult hours to provide these services. This comprehensive care is provided by 70 full and part-time staff with the support of 125 professionally trained volunteers. We are fortunate to have people dedicated to this work and who demonstrate commitment to improving the quality of life in Erie County.

Operating as usual

Many thanks to Pete Herman and Jesse Crouse of Tipico Coffee for dropping by last week with an $860 donation to Crisis S...
04/19/2021

Many thanks to Pete Herman and Jesse Crouse of Tipico Coffee for dropping by last week with an $860 donation to Crisis Services! This donation was raised through sales of "The Giver," Tipico's winter seasonal blend to support local community service organizations like ours! ☕💙

Many thanks to Pete Herman and Jesse Crouse of Tipico Coffee for dropping by last week with an $860 donation to Crisis Services! This donation was raised through sales of "The Giver," Tipico's winter seasonal blend to support local community service organizations like ours! ☕💙

⭐️ Only 2 hours left until the draw!! Make a donation of $50+ to our #WeSupportSurvivors campaign today by 12PM and you'...
04/16/2021

⭐️ Only 2 hours left until the draw!! Make a donation of $50+ to our #WeSupportSurvivors campaign today by 12PM and you'll be automatically entered into our raffle draw! Make a donation of $100+ and TRIPLE your chances!

⭐️ You can donate via our Facebook fundraising page: https://www.facebook.com/donate/160455079274324/3734135259973315

⭐️ -OR- donate via tinyurl.com/standwithsurvivors2021.

⭐️ Be sure to come back to our page at 1:30PM for our LIVE prize draw with members from the Advocate team.

⭐️ Thanks to Community Beer Works, Revolution Buffalo, Big Ditch Brewing Company and Anchors End Tattoo for these great prizes!

⭐️ Only 2 hours left until the draw!! Make a donation of $50+ to our #WeSupportSurvivors campaign today by 12PM and you'll be automatically entered into our raffle draw! Make a donation of $100+ and TRIPLE your chances!

⭐️ You can donate via our Facebook fundraising page: https://www.facebook.com/donate/160455079274324/3734135259973315

⭐️ -OR- donate via tinyurl.com/standwithsurvivors2021.

⭐️ Be sure to come back to our page at 1:30PM for our LIVE prize draw with members from the Advocate team.

⭐️ Thanks to Community Beer Works, Revolution Buffalo, Big Ditch Brewing Company and Anchors End Tattoo for these great prizes!

04/15/2021

Thank you for spending the first half of #SAAM2021 with our Advocates. Today, we close our video series with Quinn. Sexual assault is a problem in our community and every one of us has a role to play in ending it. Be the reason survivors in your life feel seen, heard & supported.

⭐️ Two days until the draw!! Make a donation of $50+ to our #WeSupportSurvivors campaign by this Friday 4/16 at 12PM and...
04/14/2021

⭐️ Two days until the draw!! Make a donation of $50+ to our #WeSupportSurvivors campaign by this Friday 4/16 at 12PM and you'll be automatically entered into our raffle draw! Make a donation of $100+ and TRIPLE your chances!

⭐️ You can donate via our Facebook fundraising page: https://www.facebook.com/donate/160455079274324/3734135259973315

⭐️ -OR- donate via tinyurl.com/standwithsurvivors2021.

⭐️ Be sure to come back to our page at 1:30PM on 4/16 for our LIVE prize draw with members from the Advocate team.

⭐️ Thanks to Community Beer Works, Revolution Buffalo, Big Ditch Brewing Company and Anchors End Tattoo for these great prizes!

04/14/2021

Sexual assault can happen to anyone, regardless of age, race, ethnicity, s*xual orientation, or economic status. Advocates, like Rachel, understand the factors that place marginalized communities, including LGBTQ2IA+ and BIPOC, at greater risk and how to help. #WeSupportSurvivors

04/13/2021

Educating youth about healthy relationships is one way to prevent s*xual assault. Educators, like Laura, work in K-12 schools to ensure students know their rights, understand how to set and respect boundaries, and feel confident in communicating their needs. #SAAM2021

04/12/2021

Everyone has the right to a safe educational environment. If any member of the campus community experiences s*xual assault, our Campus Advocates like Samantha are available to assist with reporting, accommodations, and referrals to resources. #SAAM2021 #WeSupportSurvivors

Are you feeling inspired by the work of our Advocates? Make a donation to Crisis Services’ #SAAM2021 campaign of $50 or ...
04/09/2021

Are you feeling inspired by the work of our Advocates? Make a donation to Crisis Services’ #SAAM2021 campaign of $50 or more by 12PM EST on 4/16 and you will be entered into our #WeSupportSurvivors raffle with four great prizes to win!

Make a donation of $100 or more and TRIPLE your chances – automatically!

Donation Link: via tinyurl.com/standwithsurvivors2021

All proceeds support Crisis Services’ Advocate Department. Winners will be announced LIVE on Facebook at 1:30PM on 4/16!

04/09/2021

The Advocate Department hosts one of the largest prevention education teams in NYS. Our team of Specialists, including Kate, engages the community in s*xual violence prevention work through collaboration and education to achieve long-term behavioral and cultural change. #SAAM2021

04/08/2021

Navigating the aftermath of a s*xual assault can be challenging. Our dedicated team of case managers, including Elizabeth, work to meet every survivor’s individual needs while advocating for their rights and supporting meaningful healing. #SAAM2021 #WeSupportSurvivors

Last year, Crisis Services Advocates responded to 254 s*xual assault cases at local hospitals. Here, you can learn more ...
04/07/2021

Last year, Crisis Services Advocates responded to 254 s*xual assault cases at local hospitals. Here, you can learn more about medical care for s*xual assault survivors. This is one way that #WeSupportSurvivors. You can support survivors, too, with your donation to our #SAAM2021 campaign before 4/16: tinyurl.com/standwithsurvivors2021

04/07/2021

The Advocate Department operates multiple 24-hour local and statewide hotlines, including the NYS Domestic & Sexual Violence Hotline. Our hotline counselors, like Erica, are ALWAYS here to answer questions, provide resources, and help survivors find a way forward. #SAAM2021

04/06/2021

When someone experiences a s*xual assault, the reporting process can feel overwhelming. Crisis Services Advocates like Amber can walk with survivors through each and every step. Survivors have options and they don’t have to make these choices alone. We’re here, 24/7. #SAAM2021

04/05/2021

Healing from trauma looks different for everyone. The Advocate Department is proud to offer free, trauma-informed therapy services to anyone who has experienced s*xual assault, including secondary survivors. Here’s Jessica to tell you more. #SAAM2021 #WeSupportSurvivors

CRISIS SERVICES IN THE NEWS: Coming soon: Dialing “716” area code for local phone calls makes way for new "988" nationwi...
04/02/2021
Coming soon: Dialing “716” area code for local phone calls

CRISIS SERVICES IN THE NEWS:
Coming soon: Dialing “716” area code for local phone calls makes way for new "988" nationwide su***de prevention lifeline set for July 2022 ☎️

WIVB-TV Video Link: http://ow.ly/efPh50EfAdb

In July 2022, 988 will become the national three-digit dialing code for the National Su***de Prevention Lifeline, replacing the current phone number of 1-800-273-TALK (8255). Anyone needing support should continue to call 1-800-273-TALK (8255) until then. You can also call Crisis Services' local 24-Hour Hotline: 716-834-3131.

Thank you to Al Vaughters for the great coverage and kudos to our Clinical Operations Officer, Robyn Wiktorski-Reynolds, for providing this update to our community!

(WIVB) — If your home phone is still connected to the world by landline, starting later this year, you will need to dial the 716 area code for local calls. The change is to make way for a new…

04/02/2021

Survivors of s*xual assault are never alone. Advocates like Cameron provide 24/7 hospital response to all 10 emergency departments in Erie County. You can support survivors, too, with a donation to our #SexualAssaultAwarenessMonth2021 campaign today: http://ow.ly/ZDOq50EfjXh.

Crisis Services' Advocate Department Resources for Survivors:24-Hour Hotline: 716-834-313124-Hour Erie County Domestic V...
04/01/2021

Crisis Services' Advocate Department Resources for Survivors:

24-Hour Hotline:
716-834-3131

24-Hour Erie County Domestic Violence Hotline:
716-862-HELP | For Shelter: 716-884-6000

24-Hour NYS Domestic & Sexual Violence Hotline:
1-800-942-6906

#SAAM2021 #ShowUpForSurvivors

04/01/2021

Crisis Services is Erie County’s designated r**e crisis center. This #SexualAssaultAwarenessMonth we reflect on our work and honor survivors. We all have a role to play in ending s*xual assault. How will you #ShowUpForSurvivors? Here's how Ashley from our Advocate Department does. #SAAM2021

Crisis Services's cover photo
03/31/2021

Crisis Services's cover photo

Crisis Services
03/31/2021

Crisis Services

To our transgender, gender diverse and non-binary community: we see you, we honor you, we're here for you. #TDoV #TransD...
03/31/2021

To our transgender, gender diverse and non-binary community: we see you, we honor you, we're here for you. #TDoV #TransDayOfVisibility #YouMatter #WeSeeYou

Crisis Services is grateful to the team at Project Beloved (www.projectbeloved.org) for their recent donation of comfort...
03/30/2021

Crisis Services is grateful to the team at Project Beloved (www.projectbeloved.org) for their recent donation of comfort kits to our Advocate Department. On the eve of #SexualAssaultAwarenessMonth, thoughtful deeds like these go a long way to support survivors. Thank you! 💪❤️

There is so much beautiful truth in this. If you're in pain, Crisis Services is here to listen.You can call our 24-Hour ...
03/25/2021

There is so much beautiful truth in this.
If you're in pain, Crisis Services is here to listen.
You can call our 24-Hour Hotline anytime: 716-834-3131.
#TellYourStory #WeCanHelp #ThisMomentForward

Want to help a survivor but aren't sure how? The Advocate Program has got you covered.#CrisisServices #PreventionWednesd...
03/24/2021

Want to help a survivor but aren't sure how? The Advocate Program has got you covered.

#CrisisServices
#PreventionWednesday
#ItsOkayToNotBeOkay

Tweet by @drthema: "Growth is being able to acknowledge when you're wrong AND taking consistent action to make things ri...
03/23/2021

Tweet by @drthema:

"Growth is being able to acknowledge when you're wrong AND taking consistent action to make things right."

May we never stop growing and doing our best to make things right. 🌱 #TuesdayTalk

The hatred that resulted in the loss of life in Atlanta this week defies understanding. We grieve alongside our Asian, A...
03/20/2021

The hatred that resulted in the loss of life in Atlanta this week defies understanding. We grieve alongside our Asian, Asian-American and Pacific Islander communities. Crisis Services is here: To listen, to help, to advocate -- 24/7: 716-834-3131.

The hatred that resulted in the loss of life in Atlanta this week defies understanding. We grieve alongside our Asian, A...
03/19/2021

The hatred that resulted in the loss of life in Atlanta this week defies understanding. We grieve alongside our Asian, Asian-American and Pacific Islander communities. Crisis Services is here: To listen, to help, to advocate -- 24/7: 716-834-3131.

From our friends @thesixtalk: Drinking doesn’t equal consent to s*x. ☘️#consentiss*xy #s*xualviolenceawareness #knowyour...
03/17/2021

From our friends @thesixtalk:
Drinking doesn’t equal consent to s*x. ☘️

#consentiss*xy #s*xualviolenceawareness #knowyourrights #endr**eculture #consentculture

Hard work, dedication, persistence, repeat. Today, we salute the social workers who bring individuals and communities th...
03/16/2021

Hard work, dedication, persistence, repeat. Today, we salute the social workers who bring individuals and communities through the hardest of times. It's exhausting, challenging, and heroic work that should never go without thanks. THANK YOU! #WorldSocialWorkDay2021 🌎💪❤️

Here's a great resource from the Erie County Anti-Stigma Coalition for when our helpers need help: https://letstalkstigm...
03/16/2021
Pandemic Impacts Mental Health of Frontline Workers - Join the Conversation

Here's a great resource from the Erie County Anti-Stigma Coalition for when our helpers need help: https://letstalkstigma.org/pandemic-impacts-mental-health-of-frontline-workers/

Pandemic Impacts Mental Health of Frontline Workers by antistigma | Mar 9, 2021 | Uncategorized Registered nurse Karen DiLiberta has constant worry that she will be exposed. A wound care nurse at Eastern Niagara Hospital, she and her coworkers quickly adapted to extensive PPE requirements and patien...

We've got some fashionable friends! Many thanks to Karol and Paula at Wild Things Buffalo, NY and Stephanie at Turnstyle...
03/09/2021

We've got some fashionable friends! Many thanks to Karol and Paula at Wild Things Buffalo, NY and Stephanie at Turnstyle Designs for raising $650 for Crisis Services. We are honored to have two women-owned, local businesses support our around-the-clock mission in crisis care! Please visit their shop pages and #SupportLocal. 🤩🥳🥰

Crisis Services offers free therapy for survivors of s*xual assault and elder abuse. We also provide therapy to friends ...
03/08/2021

Crisis Services offers free therapy for survivors of s*xual assault and elder abuse. We also provide therapy to friends and family members of survivors. Sessions are currently virtual via phone or video conference. Call our 24-Hour Hotline for more information: 716-834-3131. 🌱

This #InternationalWomensDay we honor all of the incredible women who make our mission in crisis care possible! Today an...
03/08/2021

This #InternationalWomensDay we honor all of the incredible women who make our mission in crisis care possible! Today and everyday, your dedication, skills, compassion and care make all the difference. #ThisMomentForward

Coming up this Saturday
03/05/2021

Coming up this Saturday

RELEASE: Black Balloon Day Event on March 6 to remember lives lost to the opioid epidemic.
Online event at 4 p.m.
PIck up balloons & instructions at community sites - see link for list and additional info.
https://www2.erie.gov/health/index.php?q=press/black-balloon-day-event-march-6-remember-lives-lost-opioid-epidemic

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Did you know that March is also Problem Gambling Awareness Month? #Prevention is KEY to reducing #ProblemGambling in com...
03/04/2021

Did you know that March is also Problem Gambling Awareness Month? #Prevention is KEY to reducing #ProblemGambling in communities, in families and in individuals. Visit NYProblemGambling.org/PGAM for resources and support! #PGAM

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Crisis Services needs your support. To make a donation, click on the Causes link at left, visiit www.crisisservices.org or call us at 834-2310. Thank you!

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We Are Your Crisis First Responders

Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders provide support to anyone in need.

We save lives by restoring safety, promoting emotional strength and reducing the impact of trauma through intervention, education, prevention and community collaboration.

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Comments

You guys are a joke! I will make sure I keep spreading the word for everyone to beware of your services. Anyone gives me a crisis services pamphlet I’m ripping it up in front of their face. You have caused my family so much turmoil and if I ever have a issue or anyone in my family I’ll just call 911. I’m pi**ed off at the way you handled our situation today and it’s not ethical and I won’t tolerate it. Your not out to help, you are out to destroy and cause havoc on people’s lives. Don’t worry I’ll keep the word going. I’ll make sure everyone I can get ahold of never ever calls you.
Domestic Violence Abuse Photoshoot taken Just B Creative Photo Studio Creative Photographer Megan Switala Model Betsy Aguilar We had a vision and a message to share. “Don’t be silent, speak out!” Speaking out and spreading awareness. It’s not just physical abuse. Break the silence! Long story short, I survived!
Thank you crisis services for being so great and taking the time to talk to so many broken people. You truly saved my life last night❤
The "Drag Out Darkness (3rd Annual)" event is right around the corner! Who's ready for an evening of pure fun? Save the date so you dont miss your chance to attend one of the best local Su***de Prevention fundraisers! 🔸️Sunday, November 25th at Club Marcella. 🔸️Doors open at 6pm, first show at 7:30. 🔸️Must be 18 or older to enter. $10 cover.
Join a community of people who have lost loved ones to su***de to find comfort and gain understanding as stories of healing and hope are shared at the annual Survivors of Su***de Loss Day program, sponsored by the American Foundation for Su***de Prevention, taking place Saturday, Nov. 17, from noon to 3 p.m. at the Butler Rehabilitation Center on the Buffalo Psychiatric Center campus, 400 Forest Ave. This is a free event. Please call 816-2014 to register or email [email protected].
On Tues Sept 4 hear internet interview with Dennis Gillan once again at 6:30 pm est at http://www.rocklandworldradio.com/ Hear about su***de prevention and ways to combat mental illness. Please share this important post? Dan rocklandworldradio.com Internet Radio: Rockland World Radio The premiere on-line, internet radio destination for Rockland County's Independent Music, Art, and Culture.
Crisis services should be ashamed. Trying to hire master level counselors for $14 an hour. Get the f**k out of here! That degree cost like 70-100k and you wanna pay them less than Burger King? Disgusting. I hope I’m never in a crisis. Call em out!
You should be ashamed of yourself for trying to hire MASTERS level CRISIS counselors for $14.64 an hour. Is that all the crisis is worth? I’m pretty sure those Masters Degrees run about 100K and you wanna pay people less than a fast food, no stress job? Common now. Disgusting.
Reach Out To the father of his father's father... for it's he who taught his son.... that when...in life...words weren't enough... his fists could overcome... his feelings of insecurity... the anger and rage inside... the notion that somehow force... could protect his childish pride. Through all the years...of anguish and tears... round and round the carousel... again he passed his legacy of pain... his inheritance of hell... to another generation... of men who will never be men... because as he has done to his son... so his son will do again. Animals act on instinct... but only the lowest ones... abuse the family around them... the time has finally come... to show these pathetic creatures... for the cowards they really are... today...gathered here together... we are just the tiniest part... of the huge and growing movement... that is demanding an immediate end... to the tolerance of any abuse... by these animals who think they are men. Fear has kept this lady... from leaving and living her life... isolation has insured him... that she would remain his wife. Love for her innocent children... has forced her to quietly endure... the pain both mental and physical... hoping someday she might find a cure... for whatever it was that changed... the man she loved back when... to the monster who now holds her captive... as he loves her then hits her again. She need but look around... at the army that is gathering before her... to see the power she has gained... through the millions of those who support her. Now she will never be alone... if she should decide to go... now there's a legion of friends... who will help her because they know... just exactly what she is feeling... because they've been there themselves... they've known the terror and uncertainty... the fear of asking for help. So here we are today to offer another solution... we can change the way it is... to how it will be in the future. United we can tell the father... and the father's father before him... it’s his turn to be afraid... because now the laws won't ignore him. This crime will never again... be called just a family matter... next time he raises his fist... to slap, beat...or batter... the lady he promised to love... the love he promised to protect... we promise this lady today... we will never again reject... her pleas for understanding... her fear of leaving her home... her fear of losing her children... her feelings of being alone. All of us here today vow to stand beside you... if you decide to leave... we’ll be there to guide you. All of us here today... vow to change the laws... that have always up till now... ignored the problem because... up till now we've been hiding... like the ostrich with his head in the sand up till now...pretending... we didn't know...so we couldn't understand. But finally...it's out in the open... it's time for the cowards to run there's an army of angry people... and the battle has just begun. How dare you beat the ones who love you... just because you can. from now on...we promise you this... each time you raise your hand... you will hear such a cry... such a blood curdling scream... from the millions of people all over the world... who have lived that horrible dream. You’ll never again be allowed... to think that you have the right... to raise your fist to anyone... because of some stupid fight. It's a shame it took so much pain... to finally see the way... maybe...at last....it’s coming to an end... as all of us join here today... to promise each and every woman... with bruises and broken bones... reach out...and we will be there... and you will never, ever...again be alone. co 1999 skybird pub co james bruce joseph sievers