Crisis Services

Crisis Services Dedicated to promoting the health, safety & well being of our community through advocacy, counseling, prevention & intervention. Call 716-834-3131.

Suicide Prevention and Crisis Service, Inc. began operation in November of 1968 after two years of strategic planning by the Mental Health Association, the Psychological Association of WNY, the Community Welfare Council, and the Erie County Department of Mental Health. It was developed to have broader purposes and concerns in the area of emergency mental health services than currently available by offering a 24/7 response. The service was designed to fill the community's need for an innovative unit that would explore new methods of treating and assisting people in emotional crisis through a variety of therapeutic services. It was to also provide training and educational programs in crisis intervention and have a comprehensive research component supporting the whole service. Crisis Services exists to fill the same needs today, but has adapted service delivery with respect to social needs and funding. Crisis Services of Erie County is the most comprehensive crisis center in upstate New York. Crisis Services fulfills community needs by providing: • 24-Hour Hotline--Crisis Phone Counseling Center • Kids Helpline • Emergency Outreach Services • Trauma Response • The Advocate Program- Rape, Domestic Violence, Family Violence and Elder Abuse Services • Community Education and Training • Police Mental Health Coordination Project Crisis Services works to be the best agency to address issues related to emergency mental health by decreasing hospitalizations, suicides, violence, homelessness and other issues that accompany these social ills. Crisis Services has more than fulfilled the aspirations and proposals set forth many years ago. It has grown and developed to be an important link in the network of critical services provided by Erie County. Crisis Services is equipped with state-of-the-art fiber optic telecommunication resources and uses an extensive directory of programs to provide information and referral to callers. Crisis Services is certified by the American Association of Suicidology, we are the NYS Deptartment of Health Designated Rape Crisis Center, and the NYS Approved Non-Residential Domestic Violence Service Provider. We are also a United Way Member Agency. The credit for our success goes to our excellent staff and volunteers who work long and difficult hours to provide these services. This comprehensive care is provided by 70 full and part-time staff with the support of 125 professionally trained volunteers. We are fortunate to have people dedicated to this work and who demonstrate commitment to improving the quality of life in Erie County.

Suicide Prevention and Crisis Service, Inc. began operation in November of 1968 after two years of strategic planning by the Mental Health Association, the Psychological Association of WNY, the Community Welfare Council, and the Erie County Department of Mental Health. It was developed to have broader purposes and concerns in the area of emergency mental health services than currently available by offering a 24/7 response. The service was designed to fill the community's need for an innovative unit that would explore new methods of treating and assisting people in emotional crisis through a variety of therapeutic services. It was to also provide training and educational programs in crisis intervention and have a comprehensive research component supporting the whole service. Crisis Services exists to fill the same needs today, but has adapted service delivery with respect to social needs and funding. Crisis Services of Erie County is the most comprehensive crisis center in upstate New York. Crisis Services fulfills community needs by providing: • 24-Hour Hotline--Crisis Phone Counseling Center • Kids Helpline • Emergency Outreach Services • Trauma Response • The Advocate Program- Rape, Domestic Violence, Family Violence and Elder Abuse Services • Community Education and Training • Police Mental Health Coordination Project Crisis Services works to be the best agency to address issues related to emergency mental health by decreasing hospitalizations, suicides, violence, homelessness and other issues that accompany these social ills. Crisis Services has more than fulfilled the aspirations and proposals set forth many years ago. It has grown and developed to be an important link in the network of critical services provided by Erie County. Crisis Services is equipped with state-of-the-art fiber optic telecommunication resources and uses an extensive directory of programs to provide information and referral to callers. Crisis Services is certified by the American Association of Suicidology, we are the NYS Deptartment of Health Designated Rape Crisis Center, and the NYS Approved Non-Residential Domestic Violence Service Provider. We are also a United Way Member Agency. The credit for our success goes to our excellent staff and volunteers who work long and difficult hours to provide these services. This comprehensive care is provided by 70 full and part-time staff with the support of 125 professionally trained volunteers. We are fortunate to have people dedicated to this work and who demonstrate commitment to improving the quality of life in Erie County.

Mission: We are a 24-hour comprehensive crisis center and community resource whose first responders provide support to anyone in need. We save lives by restoring safety, promoting emotional strength and reducing the impact of trauma through intervention, education, prevention and community collaboration.

Operating as usual

Apply to Be a Part of Our Team!JOB OPENING:  Mobile Outreach Supervising Counselor - Emergency Mental Health Response Se...
11/05/2020

Apply to Be a Part of Our Team!

JOB OPENING: Mobile Outreach Supervising Counselor - Emergency Mental Health Response Services Department (Full Time) http://ow.ly/jNnQ50CcmBJ

Crisis Services is an Equal Opportunity Employer

Today's election really is one for the history books. Let’s honor our country’s legacy by staying patient, peaceful, and...
11/03/2020

Today's election really is one for the history books. Let’s honor our country’s legacy by staying patient, peaceful, and civil while every vote gets counted. Thank you to the @CarterCenter for this important reminder. If you need support today, we are a call away: 716-834-3131.

We made it through another month in COVID (hey, November!), tomorrow is Election Day (did you vote early?) & we're back ...
11/02/2020

We made it through another month in COVID (hey, November!), tomorrow is Election Day (did you vote early?) & we're back at Monday. As you approach potential stressors this week, what's your game plan? If it starts feeling like too much, our 24-Hour Hotline is here: 716-834-3131.

Crisis Services's cover photo
11/02/2020

Crisis Services's cover photo

Oh, what a night!! #MenWhoCook Reimagined was a terrific success with our celebrity chef Dave Greber in the News 4 WIVB ...
10/22/2020

Oh, what a night!! #MenWhoCook Reimagined was a terrific success with our celebrity chef Dave Greber in the News 4 WIVB Buffalo kitchen making his perfect paella. 🥘 Not only did we meet our $25,000 goal for the evening, but we surpassed it! Thank you to Indepedent Health, FreedMaxick, UBMD Emergency Medicine, CWA Local 1122, Phillips Lytle, Pyramid Brokerage, Hodgson Russ, BestSelf Behavioral Health, Northeastern Appraisal Associates, BryLin, Transit Valley Country Club and our Crisis Services Board Members for your sponsorships during such an uncertain year. It was a delight to watch our hosts, CEO Jessica Pirro and BPD SVU Lt. David Mann, bring this event to our guests via Zoom. We gave away 22 terrific prizes ranging from $100-$2,000 — congrats to all of our lucky winners! 🎉 We had no idea how it all would go, but we pulled it off and had a ton of fun while doing it! While we couldn’t celebrate together, truly nothing can keep us apart. Until next year!🍴💻🍷

Had a BLAST during this year’s Men Who Cook, which went virtual on Wednesday night. As last year’s champion, I was this year’s featured chef.

And thanks to the generosity of WNY’ers, we exceeded the fundraising goal for Crisis Services! Great job everyone!

Feeling lucky?? We're previewing our AMAZING #MenWhoCook 💪BIG 💪 raffles this final week! Your $75+ entry gets you lots o...
10/19/2020

Feeling lucky?? We're previewing our AMAZING #MenWhoCook 💪BIG 💪 raffles this final week! Your $75+ entry gets you lots of chances to win this prize and many more -- you don't even have to be present to win! Tickets on sale through 5PM on 10/21: http://ow.ly/v8pd50BSHO6 🍴💻🍷

10/19/2020
Dave Greber

We're so excited for #MenWhoCook with Dave Greber this Wednesday! Tickets are on sale through 10/21 at 5PM: www.tinyurl.com/MWC2020tickets 🍴💻🍷

It’s a big week! Join me Wednesday for this year’s #MenWhoCook, benefiting Crisis Services. This year, you can cook WITH me!

The link to participate is in the comment below ⬇️

Feeling lucky?? We're previewing our AMAZING #MenWhoCook 💪BIG 💪 raffles this final week! Your $75+ entry gets you lots o...
10/18/2020

Feeling lucky?? We're previewing our AMAZING #MenWhoCook 💪BIG 💪 raffles this final week! Your $75+ entry gets you lots of chances to win this prize and many more -- you don't even have to be present to win! Tickets on sale through 5PM on 10/21: http://ow.ly/v8pd50BSHO6 🍴💻🍷

Feeling lucky?? We're previewing our AMAZING #MenWhoCook 💪BIG 💪 raffles this final week! Your $75+ entry gets you lots o...
10/17/2020

Feeling lucky?? We're previewing our AMAZING #MenWhoCook 💪BIG 💪 raffles this final week! Your $75+ entry gets you lots of chances to win this prize and many more -- you don't even have to be present to win! Tickets on sale through 5PM on 10/21: http://ow.ly/v8pd50BSHO6 🍴💻🍷

Feeling lucky?? We're previewing our AMAZING #MenWhoCook 💪BIG 💪 raffles this final week! Your $75+ entry gets you lots o...
10/16/2020

Feeling lucky?? We're previewing our AMAZING #MenWhoCook 💪BIG 💪 raffles this final week! Your $75+ entry gets you lots of chances to win this prize and many more -- you don't even have to be present to win! Tickets on sale through 5PM on 10/21: http://ow.ly/v8pd50BSHO6 🍴💻🍷

Feeling lucky?? We're previewing our AMAZING #MenWhoCook 💪BIG 💪 raffles this final week! Your $75+ entry gets you lots o...
10/15/2020

Feeling lucky?? We're previewing our AMAZING #MenWhoCook 💪BIG 💪 raffles this final week! Your $75+ entry gets you lots of chances to win this prize and many more -- you don't even have to be present to win! Tickets on sale through 5PM on 10/21: http://ow.ly/v8pd50BSHO6 🍴💻🍷

Feeling lucky?? We're previewing our AMAZING #MenWhoCook 💪BIG 💪 raffles this final week! Your $75+ entry gets you lots o...
10/14/2020

Feeling lucky?? We're previewing our AMAZING #MenWhoCook 💪BIG 💪 raffles this final week! Your $75+ entry gets you lots of chances to win this prize and many more -- you don't even have to be present to win! Tickets on sale through 5PM on 10/21: http://ow.ly/1a2P50BSHO8 🍴💻🍷

Our #MenWhoCook virtual celebration is just ONE WEEK AWAY on 10/21 at 7PM!!  We want to thank our amazing sponsors for s...
10/14/2020

Our #MenWhoCook virtual celebration is just ONE WEEK AWAY on 10/21 at 7PM!! We want to thank our amazing sponsors for standing with us through such a different year for us. You can support us, too, by buying your tickets today: www.tinyurl.com/MWC2020tickets 🍴💻🍷

10/12/2020
WIVB's Dave Greber is Ready to Dish!

We’re just days away from Crisis Services’ Men Who Cook and News 4 WIVB Buffalo's Dave Greber is getting ready to dish with you! What will our culinary hero be preparing live for you on Wed Oct 21st at 7PM? Better get your ticket to find out!! Ticket link in the comments. 🍴💻🍷 #MenWhoCook

We hope you'll join us October 21st at 7PM for Men Who Cook Reimagined! www.tinyurl.com/MWC2020tickets

ANNOUNCING #DVAM2020 theme: No Survivor Justice Without Racial Justice 💟 Domestic violence is inextricability linked to ...
10/09/2020

ANNOUNCING #DVAM2020 theme: No Survivor Justice Without Racial Justice 💟 Domestic violence is inextricability linked to all forms of violence, and to end domestic violence, we must dismantle anti-Blackness, other types of racism, discrimination, & structures that perpetuate oppression.

#1Thing #UnaCosa #DomesticViolenceAwarenessMonth #DVAM #DVAM20 #DVAM2020 #endDV #DVAwareness #DVAP #DomesticViolence #DomesticAbuse #DomesticAbuseAwarenessMonth #DV #advocacy #activism #endViolence #endAbuse

This #MindfulnessMonday let’s talk about the children in our lives. How can we support them through these turbulent days...
10/05/2020

This #MindfulnessMonday let’s talk about the children in our lives. How can we support them through these turbulent days to help them feel emotionally healthy, safe, and feeling good about themselves?

#MenWhoCook is coming soon! Have you bought your tickets yet? 🍴💻🍷 tinyurl.com/MWC2020tickets
10/02/2020

#MenWhoCook is coming soon! Have you bought your tickets yet? 🍴💻🍷 tinyurl.com/MWC2020tickets

Crisis Services
10/01/2020

Crisis Services

Crisis Services's cover photo
10/01/2020

Crisis Services's cover photo

Crisis Services' roots began with suicide prevention. As we close out #SuicidePreventionAwarenessMonth, our 52-year jour...
09/30/2020

Crisis Services' roots began with suicide prevention. As we close out #SuicidePreventionAwarenessMonth, our 52-year journey to #StopSuicide continues. Be well, #keepgoing, and please call us when times get tough at 716-834-3131, day or night. We will walk with you, 24/7.

Tomorrow is the start of #DomesticViolenceAwarenessMonth. 💜  A sweet way to support survivors is to purchase a purple sp...
09/30/2020

Tomorrow is the start of #DomesticViolenceAwarenessMonth. 💜 A sweet way to support survivors is to purchase a purple sparkle 🍩 from Paula's Donuts this Saturday 10/3. Proceeds will benefit the Erie County Coalition Against Family Violence, of which we are a founding member!

Trauma can make it hard to put words to the pain we experience, especially for those of us who are Black, Brown, Disable...
09/29/2020

Trauma can make it hard to put words to the pain we experience, especially for those of us who are Black, Brown, Disabled, LGBTQIA+ or otherwise “different.” Let's hold space for the role oppression plays in mental health. #TransformationTuesdays (Art by @agua_diente)

The American Foundation for Suicide Prevention WNY walked virtually this year and we were right in-step as a participant...
09/28/2020

The American Foundation for Suicide Prevention WNY walked virtually this year and we were right in-step as a participant and supporter! Even apart, we will always #WalkOutoftheDarkness together! #StopSuicide 👟👟

Already feeling a little shaky as you enter this work and school day? Here is a grounding technique to pull from your fi...
09/28/2020

Already feeling a little shaky as you enter this work and school day? Here is a grounding technique to pull from your five senses to help you feeling more steady this #MindfulnessMonday. (📷 @SulaCounseling)

COVID's Impact on Mental Health: "Experts say they've seen rising anxiety, but not a dramatic increase in suicide."  You...
09/23/2020
COVID's toll on mental health

COVID's Impact on Mental Health: "Experts say they've seen rising anxiety, but not a dramatic increase in suicide."

You can tune-in to WBEN's special coverage of #SuicidePreventionAwarenessMonth and an interview with CEO Jessica Pirro here: https://www.radio.com/wben/news/covids-toll-on-mental-health

COVID19 has reached xix months of people having to work or go to school from home, and it’s had an impact on mental health according to experts. But those experts say suicide rates have not shot up.

Child & Family Services is hosting the Haven House Domestic Violence Awareness Month Speakers Series this October. To re...
09/22/2020

Child & Family Services is hosting the Haven House Domestic Violence Awareness Month Speakers Series this October. To register or to learn more about the presentations, visit: cfsbny.org/our-services/hh/dvam-speakers-series/

This October, we are hosting the Haven House Domestic Violence Awareness Month Speakers Series. The more you understand, the more you can help to prevent domestic violence and promote peace in the home for everyone in our community.

To register or to learn more about the presentations, visit: cfsbny.org/our-services/hh/dvam-speakers-series/

From WBFO: "As Erie County's designated 24/7 responder to mental health crises and trainer of police, @Crisis_Services w...
09/21/2020
Many questions to answer in the investigation of Henley shooting

From WBFO: "As Erie County's designated 24/7 responder to mental health crises and trainer of police, @Crisis_Services will play an integral part in the investigation into the #WillieHenley shooting. Its CEO talked with WBFO's Marian Hetherly."

https://news.wbfo.org/post/many-questions-answer-investigation-henley-shooting

A lot has happened in the week since Willie Henley, 60, was shot by a Buffalo Police officer during a mental health crisis call for help. And a lot more

Crisis Services was treated to delicious lunches and dinners last week that were generously provided by DiBella's Subs. ...
09/17/2020

Crisis Services was treated to delicious lunches and dinners last week that were generously provided by DiBella's Subs. Thank you so much for feeding our frontline! 😋💙

Our Advocate Department continues to train new volunteers who are preparing to help support survivors of domestic violen...
09/16/2020

Our Advocate Department continues to train new volunteers who are preparing to help support survivors of domestic violence and sexual assault. We 💜 our masked superheros!

VIDEO: Here's last night's full Town Hall interview with Crisis Services and important info for the community about ment...
09/15/2020
Town Hall: Crisis Services helping Western New Yorkers

VIDEO: Here's last night's full Town Hall interview with Crisis Services and important info for the community about mental health programs. Thank you, Kelly Dudzik. 24-Hour Crisis Hotline: 716-834-3131

2 On Your Side interviewed the CEO of Crisis Services for our Monday Town Hall.

Join us LIVE on Facebook this Wednesday for a conversation with CEO Jessica Pirro and Crisis Services' emergency mental ...
09/15/2020

Join us LIVE on Facebook this Wednesday for a conversation with CEO Jessica Pirro and Crisis Services' emergency mental health experts about the role we play in de-escalating crisis and reducing harm to individuals. Tune in to learn more. #abetterwayforward #thismomentforward

Crisis Services has been following closely incidents involving individuals with mental illness and adverse responses by ...
09/14/2020

Crisis Services has been following closely incidents involving individuals with mental illness and adverse responses by the police. In our efforts to educate and inform the community about our 24-hour services, including our well-established Mobile Outreach Program, we have released the following position statement to Mayor Brown, Commissioner Lockwood, and local media outlets. We will continue to keep our community abreast of this evolving communication and reaffirming the role we play in safely connecting individuals in crisis with care.

WGRZ - Channel 2, Buffalo
News 4 WIVB Buffalo
7 Eyewitness News WKBW
Spectrum News Buffalo
The Buffalo News
Fox 29 WUTV Buffalo
WNED PBS
CW23.com CW23 WNLO Buffalo, NY
WBEN NewsRadio
WBFO

Address

100 River Rock, Suite 300
Buffalo, NY
14207

General information

Crisis Services needs your support. To make a donation, click on the Causes link at left, visiit www.crisisservices.org or call us at 834-2310. Thank you!

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We Are Your Crisis First Responders

Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders provide support to anyone in need.

We save lives by restoring safety, promoting emotional strength and reducing the impact of trauma through intervention, education, prevention and community collaboration.


Comments

You guys are a joke! I will make sure I keep spreading the word for everyone to beware of your services. Anyone gives me a crisis services pamphlet I’m ripping it up in front of their face. You have caused my family so much turmoil and if I ever have a issue or anyone in my family I’ll just call 911. I’m pissed off at the way you handled our situation today and it’s not ethical and I won’t tolerate it. Your not out to help, you are out to destroy and cause havoc on people’s lives. Don’t worry I’ll keep the word going. I’ll make sure everyone I can get ahold of never ever calls you.
Domestic Violence Abuse Photoshoot taken Just B Creative Photo Studio Creative Photographer Megan Switala Model Betsy Aguilar We had a vision and a message to share. “Don’t be silent, speak out!” Speaking out and spreading awareness. It’s not just physical abuse. Break the silence! Long story short, I survived!
Thank you crisis services for being so great and taking the time to talk to so many broken people. You truly saved my life last night❤
The "Drag Out Darkness (3rd Annual)" event is right around the corner! Who's ready for an evening of pure fun? Save the date so you dont miss your chance to attend one of the best local Suicide Prevention fundraisers! 🔸️Sunday, November 25th at Club Marcella. 🔸️Doors open at 6pm, first show at 7:30. 🔸️Must be 18 or older to enter. $10 cover.
Join a community of people who have lost loved ones to suicide to find comfort and gain understanding as stories of healing and hope are shared at the annual Survivors of Suicide Loss Day program, sponsored by the American Foundation for Suicide Prevention, taking place Saturday, Nov. 17, from noon to 3 p.m. at the Butler Rehabilitation Center on the Buffalo Psychiatric Center campus, 400 Forest Ave. This is a free event. Please call 816-2014 to register or email [email protected].
On Tues Sept 4 hear internet interview with Dennis Gillan once again at 6:30 pm est at http://www.rocklandworldradio.com/ Hear about suicide prevention and ways to combat mental illness. Please share this important post? Dan rocklandworldradio.com Internet Radio: Rockland World Radio The premiere on-line, internet radio destination for Rockland County's Independent Music, Art, and Culture.
Crisis services should be ashamed. Trying to hire master level counselors for $14 an hour. Get the f**k out of here! That degree cost like 70-100k and you wanna pay them less than Burger King? Disgusting. I hope I’m never in a crisis. Call em out!
You should be ashamed of yourself for trying to hire MASTERS level CRISIS counselors for $14.64 an hour. Is that all the crisis is worth? I’m pretty sure those Masters Degrees run about 100K and you wanna pay people less than a fast food, no stress job? Common now. Disgusting.
Reach Out To the father of his father's father... for it's he who taught his son.... that when...in life...words weren't enough... his fists could overcome... his feelings of insecurity... the anger and rage inside... the notion that somehow force... could protect his childish pride. Through all the years...of anguish and tears... round and round the carousel... again he passed his legacy of pain... his inheritance of hell... to another generation... of men who will never be men... because as he has done to his son... so his son will do again. Animals act on instinct... but only the lowest ones... abuse the family around them... the time has finally come... to show these pathetic creatures... for the cowards they really are... today...gathered here together... we are just the tiniest part... of the huge and growing movement... that is demanding an immediate end... to the tolerance of any abuse... by these animals who think they are men. Fear has kept this lady... from leaving and living her life... isolation has insured him... that she would remain his wife. Love for her innocent children... has forced her to quietly endure... the pain both mental and physical... hoping someday she might find a cure... for whatever it was that changed... the man she loved back when... to the monster who now holds her captive... as he loves her then hits her again. She need but look around... at the army that is gathering before her... to see the power she has gained... through the millions of those who support her. Now she will never be alone... if she should decide to go... now there's a legion of friends... who will help her because they know... just exactly what she is feeling... because they've been there themselves... they've known the terror and uncertainty... the fear of asking for help. So here we are today to offer another solution... we can change the way it is... to how it will be in the future. United we can tell the father... and the father's father before him... it’s his turn to be afraid... because now the laws won't ignore him. This crime will never again... be called just a family matter... next time he raises his fist... to slap, beat...or batter... the lady he promised to love... the love he promised to protect... we promise this lady today... we will never again reject... her pleas for understanding... her fear of leaving her home... her fear of losing her children... her feelings of being alone. All of us here today vow to stand beside you... if you decide to leave... we’ll be there to guide you. All of us here today... vow to change the laws... that have always up till now... ignored the problem because... up till now we've been hiding... like the ostrich with his head in the sand up till now...pretending... we didn't know...so we couldn't understand. But finally...it's out in the open... it's time for the cowards to run there's an army of angry people... and the battle has just begun. How dare you beat the ones who love you... just because you can. from now on...we promise you this... each time you raise your hand... you will hear such a cry... such a blood curdling scream... from the millions of people all over the world... who have lived that horrible dream. You’ll never again be allowed... to think that you have the right... to raise your fist to anyone... because of some stupid fight. It's a shame it took so much pain... to finally see the way... maybe...at last....it’s coming to an end... as all of us join here today... to promise each and every woman... with bruises and broken bones... reach out...and we will be there... and you will never, ever...again be alone. co 1999 skybird pub co james bruce joseph sievers