Our Story
We are an organization which advocates for residential renters firmly rooted in the belief that tenant rights come before property rights.
We serve those who rent in apartment buildings, condos, or houses in the City of Chicago and suburban Cook County.
Whether the tenant has a problem with a landlord who does not make repairs or has been served a summons to go to court, tenants need to know their legal rights.
Residents of Chicago and Evanston are governed by a Residential Landlord and Tenant Ordinance (RLTO) and residents of Mount Prospect by the Residential Landlord and Tenant Regulations. Tenants living anywhere else are governed only by state law. You do not need to be a lawyer to read the law, but you do need someone experienced to help you exercise your rights under the law. Besides offering advice over the phone, we focus on helping tenants break their leases and in eviction proceedings.
Full-time professionally trained staff assist tenants when they call. Our executive director is a licensed Illinois attorney and has been serving tenants since 1980.
Please call us for a personal consultation at (773) 388-5888.
Appointments with a tenant advocate are available Monday through Saturday.
If you have any questions or would like more information, or to discuss your rights please contact us (773) 388-5888.
Follow us on Twitter at https://twitter.com/ItuIL and read more about our organization at wwww.tenant.org
Comments
Ok, I really need answer for lady I know, she is renting from owners and she is sick, have cancer and chimo, owners want her to leave and raised rent payment, she also said they filed paper on court, I am really concern and she don’t know what to do, can she be evicted and the worse part is she does not have contract, thank you
I live in a trailer park. The owners supply water from city and bill separately to tenants. Their metering system isn't perfect, neither is their water grid, therefore there are frequent mistakes on bills that they expect paid regardless, no questions. I went through this five years ago with them and was barraged with complaints afterwards (this is their tactic to keep people here from complaining). I now have a bill with another customer's number on it, math that doesn't add up, and hand-written corrections that don't add up either. Their system leaks, I have told them of solid matter in my water before, but they have no plans on fixing it. Whenever a main leak occurs, they simply charge residents more for their water to compensate for the cost. What can be done?