05/24/2026
LIKE WHOA! — The Plainfield Walmart Fire
On March 16, 2022, a 12‑million‑square‑foot distribution center erupted into one of the largest warehouse fires in U.S. history. A six‑alarm response, 350+ firefighters, 30+ agencies, and over $500 million in losses — all coordinated by just eight exceptional public safety telecommunicators.
At the Heroes in the Heartland Conference, instructor Greg O’Brien takes you inside this extraordinary event with a session built for anyone in fire, EMS, emergency communications, or incident management.
What you’ll walk away with:
How PSAPs manage massive, multi‑agency fire responses
Decision‑making under extreme call volume and pressure
Operational challenges that shape communications center performance
If you want a session that blends real‑world chaos with real‑world lessons, this is it.
Register now: www.heroesconference.org