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Dallas 311 We’re here to help! Dallas 3-1-1 is a simple, three-digit number for citizens to call for help wi
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12/05/2023
The Deck The Plaza 2023 event at Dallas City Hall was a great success!
12/02/2023

The Deck The Plaza 2023 event at Dallas City Hall was a great success!

City of Dallas - City Hall 🎄 Join us on the Plaza of Dallas City Hall for a festive holiday celebration open to the publ...
12/01/2023

City of Dallas - City Hall
🎄 Join us on the Plaza of Dallas City Hall for a festive holiday celebration open to the public from 4 to 7:30 p.m. on Friday, Dec. 1.

✔️ Enjoy live entertainment, including performances by local schools and cultural groups
✔️ Bring your family for free fun activities, meet Santa and Mrs. Claus by the 50-foot-tall evergreen tree, and experience carriage rides and real snow
✔️ Holiday tree lighting is at 6:45 p.m., and City Hall Plaza will be adorned with holiday lights and décor for memorable family photos
✔️ Holiday fireworks displayed from Kay Bailey Hutchison Convention Center Dallas Arena are scheduled to close this live event at 7:25 p.m.

City of Dallas Thanksgiving Facility Closures  The City of Dallas extends a Happy Thanksgiving to all! 🦃 For a full list...
11/23/2023

City of Dallas Thanksgiving Facility Closures
The City of Dallas extends a Happy Thanksgiving to all! 🦃 For a full list of facility closures in recognition of the holiday, visit: bit.ly/CODHoliday.

Cierre de instalaciones y oficinas de la Ciudad de Dallas por el Día de Acción de Gracias
¡La Ciudad de Dallas les desea a todos un Feliz Día de Acción de Gracias! 🦃 Para ver una lista completa de las instalaciones y oficinas de la Ciudad que estarán cerradas, visite: bit.ly/CODHoliday.

Please stop by the locations today, November 21st, and let us help with your request for the City of Dallas.            ...
11/21/2023

Please stop by the locations today, November 21st, and let us help with your request for the City of Dallas.

Nuestro equipo de Alcaldía a tu alcance lo ayudará hoy, 21 de noviembre con cualquier solicitud que tenga para la ciudad...
11/21/2023

Nuestro equipo de Alcaldía a tu alcance lo ayudará hoy, 21 de noviembre con cualquier solicitud que tenga para la ciudad de Dallas.

Today, we partnered with Code Compliance and Dallas ISD at the Mary McLeod Bethune Elementary School career day event.  ...
11/17/2023

Today, we partnered with Code Compliance and Dallas ISD at the Mary McLeod Bethune Elementary School career day event.

Dallas 311, the city's Code Enforcement and Sanitation Department, helped the citizens at Mont Creek Library. We were th...
11/15/2023

Dallas 311, the city's Code Enforcement and Sanitation Department, helped the citizens at Mont Creek Library. We were thrilled to help the community and do our part to improve the neighborhood!

Nuestro equipo de Alcaldía a tu alcance lo ayudará hoy, 15 de noviembre con cualquier solicitud que tenga para la ciudad...
11/15/2023

Nuestro equipo de Alcaldía a tu alcance lo ayudará hoy, 15 de noviembre con cualquier solicitud que tenga para la ciudad de Dallas.

Please stop by the locations today, November 15th, and let us help with your request for the City of Dallas.            ...
11/15/2023

Please stop by the locations today, November 15th, and let us help with your request for the City of Dallas.

We extend our gratitude to all veterans for their courage and sacrifice.
11/11/2023

We extend our gratitude to all veterans for their courage and sacrifice.

Dallas Municipal Courts Week included several city departments collaborating to bring city services to the people of Dal...
11/08/2023

Dallas Municipal Courts Week included several city departments collaborating to bring city services to the people of Dallas.

Today, we partnered with Code Compliance, Dallas Police, and Sanitation Department to provide assistance to the communit...
11/07/2023

Today, we partnered with Code Compliance, Dallas Police, and Sanitation Department to provide assistance to the community during Dallas Municipal Court Week.

The City of Dallas will be performing system maintenance Sunday, November 5, from 1 a.m. to 1 p.m. You will not be able ...
11/05/2023

The City of Dallas will be performing system maintenance Sunday, November 5, from 1 a.m. to 1 p.m. You will not be able to make online payments on City of Dallas ePay or telephone payments to Dallas Water Utilities during this time. Please accept our apologies for the inconvenience. For alternative Dallas Water Utilities payment locations, please visit https://bit.ly/37Se9vQ.
La Ciudad de Dallas estará realizando mantenimiento del sistema el domingo, 5 de noviembre entre 1 a.m. a 1 p.m. Durante este tiempo no se podrá hacer pagos por internet en City of Dallas ePay o por teléfono. Por favor acepte nuestras disculpas por el inconveniente. Haga clic aquí https://bit.ly/37Se9vQ para conocer los lugares de pago alternativos de Servicios de Agua de Dallas.

Please stop by the locations today, November 3rd, and let us help with your request for the City of Dallas.             ...
11/03/2023

Please stop by the locations today, November 3rd, and let us help with your request for the City of Dallas.

Nuestro equipo de Alcaldía a tu alcance lo ayudará hoy, 3 de Noviembre con cualquier solicitud que tenga para la ciudad ...
11/03/2023

Nuestro equipo de Alcaldía a tu alcance lo ayudará hoy, 3 de Noviembre con cualquier solicitud que tenga para la ciudad de Dallas.

Starting the day with a group of Seniors from our Dallas Park & Recreation is nothing less than amazing.                ...
11/02/2023

Starting the day with a group of Seniors from our Dallas Park & Recreation is nothing less than amazing.

Nuestro equipo de Alcaldía a tu alcance lo ayudará hoy, 1 de Noviembre con cualquier solicitud que tenga para la ciudad ...
11/01/2023

Nuestro equipo de Alcaldía a tu alcance lo ayudará hoy, 1 de Noviembre con cualquier solicitud que tenga para la ciudad de Dallas.

Please stop by the locations today, November 1st, and let us help with your request for the City of Dallas.             ...
11/01/2023

Please stop by the locations today, November 1st, and let us help with your request for the City of Dallas.

The Dallas 311 team was part of several spooktacular Halloween events held in our Dallas communities.                   ...
11/01/2023

The Dallas 311 team was part of several spooktacular Halloween events held in our Dallas communities. 🌈

We had a blast at  Pleasant Oaks Recreation Center last night!
10/31/2023

We had a blast at Pleasant Oaks Recreation Center last night!

Dallas 311, Code Enforcement, Dallas Animal Services, and other City departments collaborated with Pleasant Grove Unidos...
10/26/2023

Dallas 311, Code Enforcement, Dallas Animal Services, and other City departments collaborated with Pleasant Grove Unidos at a community resource fair event hosted by Dallas College's Pleasant Grove Center.

Nuestro equipo de Alcaldía a tu alcance lo ayudará hoy, 26 de octubre con cualquier solicitud que tenga para la ciudad d...
10/26/2023

Nuestro equipo de Alcaldía a tu alcance lo ayudará hoy, 26 de octubre con cualquier solicitud que tenga para la ciudad de Dallas.

Please stop by the locations today, October 26th, and let us help with your request for the City of Dallas.             ...
10/26/2023

Please stop by the locations today, October 26th, and let us help with your request for the City of Dallas.

Please stop by the locations today, October 25th, and let us help with your request for the City of Dallas.             ...
10/25/2023

Please stop by the locations today, October 25th, and let us help with your request for the City of Dallas.

Nuestro equipo de Alcaldía a tu alcance lo ayudará hoy, 25 de octubre con cualquier solicitud que tenga para la ciudad d...
10/25/2023

Nuestro equipo de Alcaldía a tu alcance lo ayudará hoy, 25 de octubre con cualquier solicitud que tenga para la ciudad de Dallas.

Nuestro equipo de Alcaldía a tu alcance lo ayudará hoy, 24 de octubre con cualquier solicitud que tenga para la ciudad d...
10/24/2023

Nuestro equipo de Alcaldía a tu alcance lo ayudará hoy, 24 de octubre con cualquier solicitud que tenga para la ciudad de Dallas.

Please stop by the locations today, October 24th, and let us help with your request for the City of Dallas.             ...
10/24/2023

Please stop by the locations today, October 24th, and let us help with your request for the City of Dallas.

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1500 Marilla Street
Dallas, TX
75201

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We’re here to help! Dallas 3-1-1 is a simple, three-digit number for residents to call for help with almost any non-emergent issue. Dallas 3-1-1 has Customer Service Agents available 24 hours a day to offer assistance submitting any of the available 250+ Service Request types. The most common Service Requests reported to Dallas 3-1-1 are: litter, missed trash or recycling collection, water/wastewater line locate, parking violations, right-of-way obstructions, and bulky trash violations. Dallas 3-1-1 also maintains a Knowledge Database that helps citizens locate information about City Departments, Offices, as well as other important information and details about local events.