TXU Energy

TXU Energy We power Texas, and we're here for you 24/7. Reach us at 800-818-6132 or at txu.com. REP#10004

Operating as usual

This season, we're thankful for our incredible TXU Energy Aid partners, who help us keep the lights on for over 20,000 T...
11/20/2020

This season, we're thankful for our incredible TXU Energy Aid partners, who help us keep the lights on for over 20,000 Texans every year. Learn how you can join us in helping our neighbors at https://bit.ly/2JaPPsC.

Celebrate the holidays this year by entering our Bright Lights Sweepstakes! You could win a custom home LED lights insta...
11/18/2020

Celebrate the holidays this year by entering our Bright Lights Sweepstakes! You could win a custom home LED lights installation, tickets to Zoo Lights at the Houston Zoo, or an animal encounter. Enter to win at https://bit.ly/2HDyBUF.

NO PURCH NEC. Ends 11/28/20 @11:59 p.m. CST. Rules: https://bit.ly/2HDyBUF

Leaves are falling and so are the temperatures! Try opening your windows and turning off the A/C to take advantage of th...
11/16/2020

Leaves are falling and so are the temperatures! Try opening your windows and turning off the A/C to take advantage of the breeze and reduce your usage.

Take a trip around the world with clowns Slappy and Monday with Dallas Children's Theater My Faraway Adventure! Enjoy a ...
11/14/2020

Take a trip around the world with clowns Slappy and Monday with Dallas Children's Theater My Faraway Adventure! Enjoy a fun performance at home with this interactive Zoom show-in-a-box every weekend in November. Get your tickets today at https://bit.ly/3ewo9u7.

Put MyEnergy Dashboard to work for you this fall. It can track your usage, break down how your home is using electricity...
11/12/2020

Put MyEnergy Dashboard to work for you this fall. It can track your usage, break down how your home is using electricity, and even provides bill forecasts – no surprises here! https://bit.ly/3k3FdZQ

‘Tis the season for Houston’s favorite holiday event – TXU Energy presents Houston Zoo Lights! Get your tickets today to...
11/10/2020

‘Tis the season for Houston’s favorite holiday event – TXU Energy presents Houston Zoo Lights! Get your tickets today to enjoy the 125-foot-long Infinity Tunnel of Lights with a cup of hot cocoa and much more. https://bit.ly/2HLMOhW

It’s not too late to join Dallas Children's Theater for My Faraway Adventure! Take a trip around the world on this inter...
11/07/2020

It’s not too late to join Dallas Children's Theater for My Faraway Adventure! Take a trip around the world on this interactive Zoom show-in-a-box with fun for the whole family. Get your tickets at https://bit.ly/3ewo9u7.

It's sweater weather – or is it? Our mobile app makes it easy to stay on top of your usage – and the unpredictable fall ...
11/05/2020

It's sweater weather – or is it? Our mobile app makes it easy to stay on top of your usage – and the unpredictable fall Texas temps. https://bit.ly/3hepTaR

Are you ready for some holiday cheer? Enter our Bright Lights Sweepstakes and you could win custom home holiday lights, ...
11/02/2020

Are you ready for some holiday cheer? Enter our Bright Lights Sweepstakes and you could win custom home holiday lights, tickets to Houston Zoo Lights, and more. Learn more at https://bit.ly/2HDyBUF

NO PURCH NEC. Ends 11/28/20 @11:59 p.m. CST. Rules: txu.com/zoolights

Did you know it would take the energy from 150 buckets of candy to power the average home? Talk about a sweet tooth! Che...
10/29/2020

Did you know it would take the energy from 150 buckets of candy to power the average home? Talk about a sweet tooth! Check out more #spooky energy units at https://bit.ly/3iiGagz

Temperatures are starting to drop across Texas. You can use our app to keep track of your usage and set up alerts that h...
10/26/2020

Temperatures are starting to drop across Texas. You can use our app to keep track of your usage and set up alerts that help you save. Learn more at https://bit.ly/3hepTaR.

With chilly evenings and the leaves beginning to change, Texans are ready for fall. How are you enjoying these cooler te...
10/24/2020

With chilly evenings and the leaves beginning to change, Texans are ready for fall. How are you enjoying these cooler temperatures?

Have you reserved your spot for Dallas Children's Theater's My Faraway Adventure show this November? Your family will be...
10/21/2020

Have you reserved your spot for Dallas Children's Theater's My Faraway Adventure show this November? Your family will be whisked away on an interactive Zoom expedition with hands-on clues and tools for a globe-trotting mission with clown artists Slappy and Monday, all from the comfort of your home. Learn more and reserve a space at dct.org/adventure.

It's the spookiest season of the year, and energy vampires are on the prowl. Keep them away by unplugging devices you ar...
10/19/2020

It's the spookiest season of the year, and energy vampires are on the prowl.
Keep them away by unplugging devices you aren’t using – you could reduce your usage by up to 10%.

Ready for a fun adventure that you can enjoy from the comfort of your own home this November? Join Dallas Children's The...
10/16/2020

Ready for a fun adventure that you can enjoy from the comfort of your own home this November? Join Dallas Children's Theater with the My Faraway Adventure Kit for an interactive Zoom-centered globe-trotting expedition! Register today at dct.org/adventure.

Have you tried our mobile app? In a few easy taps you can see your usage trends, set up budget alerts and more.  https:/...
10/14/2020

Have you tried our mobile app? In a few easy taps you can see your usage trends, set up budget alerts and more. https://bit.ly/3hepTaR

Do you know where your energy vampires are lurking? Entertainment centers and water heaters draw energy even when they’r...
10/12/2020

Do you know where your energy vampires are lurking?

Entertainment centers and water heaters draw energy even when they’re not in use. Try using power strips and lowering your water heater temperature to conserve energy and save.

10/09/2020
TXU Energy Aid

TXU Energy Aid helps nearly 20,000 Texans keep their lights on each year with bill assistance, which is especially important now. Learn more about Energy Aid and how you can join us with a tax-deductible contribution at https://bit.ly/36CJhwH.

We're proud to support Texas organizations that help our neighbors. For #HungerActionMonth, we partnered with Tarrant Ar...
10/05/2020

We're proud to support Texas organizations that help our neighbors. For #HungerActionMonth, we partnered with Tarrant Area Food Bank to provide more than 125,000 meals for those in need.

Earlier this week, we received a donation from TXU Energy, which will help us provide more than 125,000 meals for the communities we serve! Thank you, TXU, for your continued partnership and generosity!

#txu #donate #tafb

Cooler evenings are here, but your A/C is still hard at work during the day. Turn on your fans and increase your tempera...
10/01/2020

Cooler evenings are here, but your A/C is still hard at work during the day. Turn on your fans and increase your temperature 4° to reduce your usage by up to 20%. For more tips, visit https://bit.ly/3kD3ENT.

09/29/2020
TXU Energy Summer Cooldown Giveaway Winner

Thanks to everyone who entered the TXU Energy Summer Cooldown Giveaway, and congratulations Kimberly! Stay tuned for the winners of the 5 Service Experts Heating and Air Conditioning Maintenance plans.

Cheers to a fantastic season, Dallas Stars, and congratulations to the champs, Tampa Bay Lightning. What an incredible r...
09/29/2020

Cheers to a fantastic season, Dallas Stars, and congratulations to the champs, Tampa Bay Lightning. What an incredible run for the boys in green! #GoStars

Our incredible journey comes to an end

On to Game 6!! #GoStars
09/27/2020

On to Game 6!! #GoStars

Keep breathing

Keep believing

Have you entered the TXU Energy Victory Green Sweepstakes? We're powering fans with the ultimate Dallas Stars MVP packag...
09/26/2020

Have you entered the TXU Energy Victory Green Sweepstakes? We're powering fans with the ultimate Dallas Stars MVP package, including signed gear, a 4k TV, $500 in Stars swag, and much more! Enter to win at win.txu.com. #GoStars

Enter the TXU Energy Victory Green Sweepstakes for a chance to win the ultimate Dallas Stars MVP package: recliners, aut...
09/25/2020

Enter the TXU Energy Victory Green Sweepstakes for a chance to win the ultimate Dallas Stars MVP package: recliners, autographed gear, a 4K TV and much more! win.txu.com.

Ready to cheer for the Dallas Stars in style? You could win tickets to a home opener, a 4K TV, autographed gear and more...
09/24/2020

Ready to cheer for the Dallas Stars in style? You could win tickets to a home opener, a 4K TV, autographed gear and more in the TXU Energy Victory Green Sweepstakes! win.txu.com

Which uses more – leaving the lights on or an open refrigerator door? Settle the argument once and for all with your cus...
09/24/2020

Which uses more – leaving the lights on or an open refrigerator door? Settle the argument once and for all with your custom Home Profile. Track where your energy is going, and how it stacks up to your neighbors all in one place. https://bit.ly/3mKMcsU

Let's get them Wednesday Dallas Stars. #GoStars
09/22/2020

Let's get them Wednesday Dallas Stars. #GoStars

We'll respond on Wednesday

Our solar plans make #cleanenergy attainable for both renters and homeowners. Learn more about our renewable options tha...
09/21/2020

Our solar plans make #cleanenergy attainable for both renters and homeowners. Learn more about our renewable options that power Texas homes at https://bit.ly/2Dnp5CR

09/20/2020
Dallas Stars

A great game and win for the Dallas Stars! ✅

The legend continues

Are y’all ready to get loud? Cheer on the Dallas Stars from the American Airlines Center during the Stanley Cup Final. W...
09/18/2020

Are y’all ready to get loud? Cheer on the Dallas Stars from the American Airlines Center during the Stanley Cup Final. Watch party tickets go on sale at 10 a.m. today at https://bit.ly/2ZLsmnd #GoStars

Us.
Them.
For Lord Stanley.

It all comes down to this 💪

Congratulations Dallas Stars, let’s go get 4 more! 💚🏆 #GoStars
09/15/2020

Congratulations Dallas Stars, let’s go get 4 more! 💚🏆 #GoStars

Best of the West 🤠

09/10/2020
TXU Energy Summer Cooldown Giveaway - Countdown 3

Hurry, only 3 days left to win a brand-new A/C valued up to $12,500 and FREE installation! Plus, 5 lucky participants will win Service Experts Heating and Air Conditioning Maintenance+ memberships! Enter for a chance to win at cooldown.txu.com.

Stay in the know while you’re on the go with the TXU Energy app. Check up on your usage, set up helpful alerts and more ...
09/08/2020

Stay in the know while you’re on the go with the TXU Energy app. Check up on your usage, set up helpful alerts and more with a few taps. https://bit.ly/3bmf31u

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Comments

Interesting that my online account shows I haven't paid my bill in months. Our autopay says it wasn't active and my son at a different address has exact same issue? What's going on TXU?
I would like to know why my power is out since customer service has no answers
I really have to say that y’all have been awesome especially working with me since I have switched over to you ❤️
Spoke with Channon this morning and very informative, knowledgeable about the plans and was a big help. Was upset at first and he totally got me where I needed to be. Thank you Channon you are an asset to your company!
Thank you for supporting I thought you might be interested in supporting this GoFundMe, https://gf.me/u/y55i8b. Even a small donation could help reach their fundraising goal. And if you can't make a donation, it would be great if you could share the fundraiser to help spread the word. Thanks for taking a look!
On the TXU app there is a part that says messages when you click on it how do you look at the messages
Fix this power outage bs 4 in the last hr come on check the lines or something zip code 76014 I have med that has to stay in the fridge
You people are worthless
The only smart meter cover, smart meter shield, or smart meter guard, that I could find for protection against the potentially harmful radiation emitted by Smart Meters with true Published Laboratory Tested Data is the RF Meter Shield. A copy of the published Attenuation Data can be found at http://www.rfmetershield.com/. Not only is the price very reasonable, it is also easy to install (no tools required).
Your customer service is non-existent, your machines are useless, you tell me i owe money and yet when i try to pay you tell me my balance is zero. You even have the wrong name on my account. I am the only person in my house. This is the worst company ever. You promised 3 times it was all fixed, and its not. on top of that you wont take my money after taking so long to "fix" the problems. I cant even talk to your management on the phone. Is this a scam company or what?
What hours are the nights and weekends deal?
Always strive to be better! Not terrible 😁