TXU Energy

TXU Energy Powering Texas with electricity plans that fit your life. We’re here for you 24/7 at 800-818-613 and txu.com. REP #10004

Operating as usual

Happy #NationalDogDay! We all love man’s best friend, but their fur can get everywhere. Changing your air filter frequen...
08/26/2021

Happy #NationalDogDay! We all love man’s best friend, but their fur can get everywhere. Changing your air filter frequently will help prevent fur buildup and save energy.

Happy #NationalDogDay! We all love man’s best friend, but their fur can get everywhere. Changing your air filter frequently will help prevent fur buildup and save energy.

If you’re in Houston, don’t miss out on the exciting adventure at the Houston Zoo - GAME ON! on September 10. You’ll enj...
08/23/2021

If you’re in Houston, don’t miss out on the exciting adventure at the Houston Zoo - GAME ON! on September 10. You’ll enjoy an escape room-style experience solving challenging puzzles after-hours at the zoo. Get your tickets at https://bit.ly/2Wxg1EH.

If you’re in Houston, don’t miss out on the exciting adventure at the Houston Zoo - GAME ON! on September 10. You’ll enjoy an escape room-style experience solving challenging puzzles after-hours at the zoo. Get your tickets at https://bit.ly/2Wxg1EH.

Thermostat settings can be a hot topic, especially when the heat hovers around triple digits. But did you know that rais...
08/20/2021

Thermostat settings can be a hot topic, especially when the heat hovers around triple digits. But did you know that raising the temperature just 4 degrees can help you use up to 20% less energy? Check out more savings tips at https://bit.ly/2ZdLLgW.

Thermostat settings can be a hot topic, especially when the heat hovers around triple digits. But did you know that raising the temperature just 4 degrees can help you use up to 20% less energy? Check out more savings tips at https://bit.ly/2ZdLLgW.

It isn’t summer in Texas without great music. Get $5 off Miller Lite Hot Country Nights  powered by TXU Energy with Pat ...
08/19/2021

It isn’t summer in Texas without great music. Get $5 off Miller Lite Hot Country Nights powered by TXU Energy with Pat Green at Texas Live this Friday with code TXUPAT! Visit https://bit.ly/3g9MIyH to buy your tickets.

It isn’t summer in Texas without great music. Get $5 off Miller Lite Hot Country Nights powered by TXU Energy with Pat Green at Texas Live this Friday with code TXUPAT! Visit https://bit.ly/3g9MIyH to buy your tickets.

It’s the hottest month of the year and our A/Cs are hard at work, but you can stay on track with budgets alerts. These h...
08/12/2021

It’s the hottest month of the year and our A/Cs are hard at work, but you can stay on track with budgets alerts. These helpful text or email notifications keep you updated on your usage so you can adjust and save in real-time. Set yours up at https://bit.ly/3xay9AP.

It’s the hottest month of the year and our A/Cs are hard at work, but you can stay on track with budgets alerts. These helpful text or email notifications keep you updated on your usage so you can adjust and save in real-time. Set yours up at https://bit.ly/3xay9AP.

Do you love pizza and free electricity? Order your favorite Papa John's Houston pizza to be automatically entered in our...
08/06/2021

Do you love pizza and free electricity? Order your favorite Papa John's Houston pizza to be automatically entered in our sweepstakes for a chance to win free electricity for a year! Enter and see official rules at https://bit.ly/3x54V6h.

Do you love pizza and free electricity? Order your favorite Papa John's Houston pizza to be automatically entered in our sweepstakes for a chance to win free electricity for a year! Enter and see official rules at https://bit.ly/3x54V6h.

Moving soon? We make it easy to take us with you. Our team’s available 24/7 to get your lights turned on at your new pla...
08/03/2021

Moving soon? We make it easy to take us with you. Our team’s available 24/7 to get your lights turned on at your new place with the right plan. Call us at 800-818-6132 or visit https://bit.ly/3hJPD2B.

Moving soon? We make it easy to take us with you. Our team’s available 24/7 to get your lights turned on at your new place with the right plan. Call us at 800-818-6132 or visit https://bit.ly/3hJPD2B.

Hotter afternoons mean your A/C is working harder. Try turning your blinds upward to keep more heat out. For more helpfu...
07/22/2021

Hotter afternoons mean your A/C is working harder. Try turning your blinds upward to keep more heat out. For more helpful tips and tips, check out https://bit.ly/2ZdLLgW.

Hotter afternoons mean your A/C is working harder. Try turning your blinds upward to keep more heat out. For more helpful tips and tips, check out https://bit.ly/2ZdLLgW.

Happy #NationalIceCreamDay! What flavor of this summertime favorite are you enjoying to cool off and celebrate today?
07/18/2021

Happy #NationalIceCreamDay! What flavor of this summertime favorite are you enjoying to cool off and celebrate today?

Happy #NationalIceCreamDay! What flavor of this summertime favorite are you enjoying to cool off and celebrate today?

07/08/2021
TXU Energy - Usage Compass

Need a compass when it comes to your electricity usage? Our app can help keep you on track with usage trends, budget alerts and more. Get it in the app store today.

If you’re headed out of town this holiday weekend, don’t forget to turn up the temperature on your thermostat! And for e...
07/01/2021

If you’re headed out of town this holiday weekend, don’t forget to turn up the temperature on your thermostat! And for extra savings, try turning down your water heater while you’re away. Get more tips at https://bit.ly/3uWE9MB.

If you’re headed out of town this holiday weekend, don’t forget to turn up the temperature on your thermostat! And for extra savings, try turning down your water heater while you’re away. Get more tips at https://bit.ly/3uWE9MB.

Thanks to everyone who entered the TXU Energy Home Hangout Giveaway and congrats to our winners! Corey, Barbara and Cora...
06/25/2021

Thanks to everyone who entered the TXU Energy Home Hangout Giveaway and congrats to our winners! Corey, Barbara and Cora will each receive their own ultimate upgrade package for their next home hangout.

Thanks to everyone who entered the TXU Energy Home Hangout Giveaway and congrats to our winners! Corey, Barbara and Cora will each receive their own ultimate upgrade package for their next home hangout.

It may be the official #FirstDayofSummer but we know the season is already in full swing. Check out our summer savings t...
06/20/2021

It may be the official #FirstDayofSummer but we know the season is already in full swing. Check out our summer savings tips and tools to keep the fun going without bill surprises at https://bit.ly/2ZdLLgW

It may be the official #FirstDayofSummer but we know the season is already in full swing. Check out our summer savings tips and tools to keep the fun going without bill surprises at https://bit.ly/2ZdLLgW

It’s heating up and so is demand for electricity this week. The Electric Reliability Council of Texas is asking Texans t...
06/14/2021

It’s heating up and so is demand for electricity this week. The Electric Reliability Council of Texas is asking Texans to conserve through Friday by raising thermostats a few degrees, limiting use of larger appliances and unplugging unused devices. We’ll be here for you all summer long with ways you can use less and save.

It’s heating up and so is demand for electricity this week. The Electric Reliability Council of Texas is asking Texans to conserve through Friday by raising thermostats a few degrees, limiting use of larger appliances and unplugging unused devices. We’ll be here for you all summer long with ways you can use less and save.

Only two days left in the TXU Energy Home Hangout Giveaway! Enter today for a chance to win elite upgrades for your spac...
06/13/2021

Only two days left in the TXU Energy Home Hangout Giveaway! Enter today for a chance to win elite upgrades for your space, including a Samsung Frame Smart TV, an Amazon Show, Nintendo Switch and more. Visit https://bit.ly/3htHcIV.

Only two days left in the TXU Energy Home Hangout Giveaway! Enter today for a chance to win elite upgrades for your space, including a Samsung Frame Smart TV, an Amazon Show, Nintendo Switch and more. Visit https://bit.ly/3htHcIV.

Don’t forget to enter the TXU Energy Home Hangout Giveaway for a chance to win a Samsung Frame Smart TV, a Nintendo Swit...
06/10/2021

Don’t forget to enter the TXU Energy Home Hangout Giveaway for a chance to win a Samsung Frame Smart TV, a Nintendo Switch, Sonos speakers and more at https://bit.ly/3htHcIV.

Don’t forget to enter the TXU Energy Home Hangout Giveaway for a chance to win a Samsung Frame Smart TV, a Nintendo Switch, Sonos speakers and more at https://bit.ly/3htHcIV.

Happy #BestFriendDay! Did you know that you and your friends could earn $50 when you refer them to us? Get started at ht...
06/08/2021

Happy #BestFriendDay! Did you know that you and your friends could earn $50 when you refer them to us? Get started at https://bit.ly/3vUkCh6.

Happy #BestFriendDay! Did you know that you and your friends could earn $50 when you refer them to us? Get started at https://bit.ly/3vUkCh6.

06/03/2021
Home Hangout Giveaway

Are you ready to take your movie and game nights to the next level? Enter the TXU Energy Home Hangout Giveaway for a chance to win a Samsung Frame Smart TV, Nintendo Switch, Sonos One speakers, Philips Hue bulbs and more. https://bit.ly/3htHcIV

06/01/2021
Summer Happy Dance

If you've got Season Pass, we have great news. Your summer savings start today, with 50% off your energy charges through August!

Today is #NationalHeatAwarenessDay, and we’re sharing some quick tips to stay cool this holiday weekend.
05/28/2021

Today is #NationalHeatAwarenessDay, and we’re sharing some quick tips to stay cool this holiday weekend.

Today is #NationalHeatAwarenessDay, and we’re sharing some quick tips to stay cool this holiday weekend.

Have you entered the TXU Energy Home Hangout Giveaway yet? You could win a Samsung Frame Smart TV, Sonos speakers and mu...
05/25/2021

Have you entered the TXU Energy Home Hangout Giveaway yet? You could win a Samsung Frame Smart TV, Sonos speakers and much more! Learn more at https://bit.ly/3htHcIV.

Have you entered the TXU Energy Home Hangout Giveaway yet? You could win a Samsung Frame Smart TV, Sonos speakers and much more! Learn more at https://bit.ly/3htHcIV.

05/20/2021
Home Hangout Giveaway

Remote fingers at the ready! Enter the Home Hangout Giveaway for a chance to win a home tech upgrade, with a Samsung Frame Smart TV, Sonos One speakers, Nintendo Switch and more. Learn more at https://bit.ly/3htHcIV.

Spring showers make for the perfect night in. Enter the TXU Energy Home Hangout Giveaway for a chance to take your movie...
05/17/2021

Spring showers make for the perfect night in. Enter the TXU Energy Home Hangout Giveaway for a chance to take your movie nights to the next level, with a Samsung Frame Smart TV and much more. Learn more at https://bit.ly/3htHcIV.

Spring showers make for the perfect night in. Enter the TXU Energy Home Hangout Giveaway for a chance to take your movie nights to the next level, with a Samsung Frame Smart TV and much more. Learn more at https://bit.ly/3htHcIV.

We’re excited to announce the TXU Energy Home Hangout Giveaway! We’re upgrading three lucky winners’ homes with a Samsun...
05/14/2021

We’re excited to announce the TXU Energy Home Hangout Giveaway! We’re upgrading three lucky winners’ homes with a Samsung Frame Smart TV, Sonos One speakers, Nintendo Switch and more. Enter for a chance to win https://bit.ly/3htHcIV.

We’re excited to announce the TXU Energy Home Hangout Giveaway! We’re upgrading three lucky winners’ homes with a Samsung Frame Smart TV, Sonos One speakers, Nintendo Switch and more. Enter for a chance to win https://bit.ly/3htHcIV.

What happens when you combine an escape room and the zoo? Find out at GAME ON! at the Houston Zoo next Thursday. Learn m...
05/13/2021

What happens when you combine an escape room and the zoo? Find out at GAME ON! at the Houston Zoo next Thursday. Learn more at https://bit.ly/3nXzTu2.

Tickets are now on sale for our next GAME ON! at the Houston Zoo presented by TXU Energy on Thu, May 20! This after-hours event is open to all ages and is an escape room-style experience where you’ll be able to find clues, solve puzzles, and save the day! Save your spot now: bit.ly/3rg26NO

Moving this summer? It’s easy to take us with you. Keep your plan or get one that fits your new place – our move support...
05/11/2021

Moving this summer? It’s easy to take us with you. Keep your plan or get one that fits your new place – our move support team is ready to help you 24/7. Call us today to check lights off your to-do list at 800-818-6132 or visit https://bit.ly/3eZkqFJ.

Moving this summer? It’s easy to take us with you. Keep your plan or get one that fits your new place – our move support team is ready to help you 24/7. Call us today to check lights off your to-do list at 800-818-6132 or visit https://bit.ly/3eZkqFJ.

Happy #EarthDay! We’re proud to offer a variety of renewable energy options to help our planet while keeping you comfort...
04/22/2021

Happy #EarthDay! We’re proud to offer a variety of renewable energy options to help our planet while keeping you comfortable every season. Learn more about how you can go green with plans like Free Nights & Solar Days at https://bit.ly/3naCWic.

Happy #EarthDay! We’re proud to offer a variety of renewable energy options to help our planet while keeping you comfortable every season. Learn more about how you can go green with plans like Free Nights & Solar Days at https://bit.ly/3naCWic.

Happy #NationalPetDay! We all love our furry friends, but their fur can get everywhere. Changing your air filter frequen...
04/11/2021

Happy #NationalPetDay! We all love our furry friends, but their fur can get everywhere. Changing your air filter frequently will help prevent fur build up and keep your energy usage in check.

Happy #NationalPetDay! We all love our furry friends, but their fur can get everywhere. Changing your air filter frequently will help prevent fur build up and keep your energy usage in check.

We’re loving this breezy weather as much as we enjoy helping you save. Check out https://bit.ly/3cyLQCs for tips on ener...
04/02/2021

We’re loving this breezy weather as much as we enjoy helping you save. Check out https://bit.ly/3cyLQCs for tips on energy-saving habits to try out this spring.

We’re loving this breezy weather as much as we enjoy helping you save. Check out https://bit.ly/3cyLQCs for tips on energy-saving habits to try out this spring.

Have you tried our mobile app? In just a few easy taps, you can see your usage trends, set up helpful budget alerts and ...
03/25/2021

Have you tried our mobile app? In just a few easy taps, you can see your usage trends, set up helpful budget alerts and more. Learn more about how it can help you save at https://bit.ly/3hepTaR.

Have you tried our mobile app? In just a few easy taps, you can see your usage trends, set up helpful budget alerts and more. Learn more about how it can help you save at https://bit.ly/3hepTaR.

Happy #FirstDayofSpring! What are you most excited about this time of year?
03/20/2021

Happy #FirstDayofSpring! What are you most excited about this time of year?

Happy #FirstDayofSpring! What are you most excited about this time of year?

With milder temperatures, now is the perfect time to use the weather to your advantage and save. Try opening your window...
03/15/2021

With milder temperatures, now is the perfect time to use the weather to your advantage and save. Try opening your windows for a welcome breeze.

With milder temperatures, now is the perfect time to use the weather to your advantage and save. Try opening your windows for a welcome breeze.

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Comments

How fast can you guys change my service?
Help me understand how I was charged for energy during a 3 day power outage?
I just got my bill from txu and they charge a late fee of $18 said I was 1 day late
Could you please fix my final bill? 100048490759 - on page 3 of my final bill it shows a line charge of $185.47 for 01/27/2021 to 01/27/2021. Thank You
Why have we been on the phone with you guys for over 2 hours trying to get service on?
Major shout out to Brenda Jefferson my TXU representative who contacted me back within the hour to help resolve my mothers concern. Mrs. Jackson you are exactly what all TXU customer representatives should resemble. Thank you for listening and being solution centered. You Rock Mam!
I would greatly like to speak with someone in leadership concerning the inconsistent increase in my Mother’s bill. My mother is a 70 yr old retired Educator living in a fixed income during a Pandemic whose bill seems to be inching up every month. From the looks of the reviews and consumer complaints, she’s not alone. I would like for someone in leadership to reach out to me to resolve this matter. Scott Hudson, Sydney Seiger, John Duessel, and Gabe Castro I look forward to hearing from you. You can check your Facebook messenger for all the details.
Stop!!!!? Allowing people to take your account out your name by using your address you guys are a big company and you guys suck then you guys going to send me a pink bill after I had a pledge and y'all sent the pledge back you guys suck and then going to make me go on a payment plan and I tell you guys I'm changing company because you guys suck going to make me do a agreement to stay with you guys for 5 months TXU treat your customers the way you want to be treated
I need help switching plans. Any suggestions? TXU has gouged me for the last time :(
TXU, not honoring written requests and continuing to charge without permission is actually stealing from your customers. WHY? Ask Tanya-office of the president-who says "we are not in the business of stealing" yet in the real world, this is theft!!! I do not like when companies steal.
If you have a choice, do not use TXU. In March 2020, I requested that a charge be terminated from my bill. It never happened. It wasn't until November that they stopped billing me, and for all those months continued to charge me illegally despite calls, emails, and messages to/from the office of the president! I realize I can't 'win' against this huge corporate beast, but this seems fraudulent and wrong. There is a REASON TXU and other entities make you talk to them, rather than put what they say in writing. They will find a way to get money from you, and this-well, if I did this (took someone's money that wasn't mine to take) isn't that theft? ARGH. TXU. This is the beginning of my social media post. I doubt it will fix the situation but-worth a try. To them, it's a piddly little charge. To me? It's close to $100!
Are we getting the loyality card this year