PA Department of Labor & Industry

PA Department of Labor & Industry Working to assist Pennsylvanian’s with unemployment, workers' compensation, vocational rehabilitation, employment services, and ensuring a safe workplace.

To contact the Department of Labor and Industry, visit www.dli.pa.gov.

To contact the Department of Labor and Industry, visit www.dli.pa.gov.

Operating as usual

Follow our new UC system enhancements tracker for the status of the latest improvements we are making to the system.User...
06/09/2021
New UC System Check

Follow our new UC system enhancements tracker for the status of the latest improvements we are making to the system.

Users can track 👇

❗️All verified UC system issues
ℹ️Our progress as we work to resolve issues with the new system
✅Previous system issues we have solved

View the tracker ⬇️

View status updates to the new UC system's ongoing enhancements that may be impacting a large percentage of claimants.

06/09/2021
L&I to Provide Updates on New Unemployment Compensation System

Department of Labor & Industry (L&I) Acting Secretary Jennifer Berrier will provide an update regarding the transition to Pennsylvania's new unemployment compensation system, which launched yesterday. More than 141,00 claim weeks were filed on the first day the new system was in operation.

Trouble navigating the new UC System? Our UC system workshop will happen today at 2 PM. This workshop will walk you thro...
06/09/2021

Trouble navigating the new UC System? Our UC system workshop will happen today at 2 PM. This workshop will walk you through the new system and answer frequently asked questions about the new system's functionality.

Join the workshop ➡️ https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_NDUyMWU0MTgtNjg0NC00MTgyLWFkMjgtOGFjOWNjMGZhYTk4%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%3A%2522418e2841-0128-4dd5-9b6c-47fc5a9a1bde%2522%252c%2522Oid%2522%3A%2522f0bd777b-e0f3-4d3d-a31d-83124705ec50%2522%252c%2522IsBroadcastMeeting%2522%3Atrue%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=dff3158b-bb09-4fc5-aeb9-d2c927d2e7ed&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true

Issue logging in: https://support.microsoft.com/en-us/office/attend-a-live-event-in-teams-a1c7b989-ebb1-4479-b750-c86c9bc98d84

Trouble navigating the new UC System? Our UC system workshop will happen today at 2 PM. This workshop will walk you through the new system and answer frequently asked questions about the new system's functionality.

Join the workshop ➡️ https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_NDUyMWU0MTgtNjg0NC00MTgyLWFkMjgtOGFjOWNjMGZhYTk4%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%3A%2522418e2841-0128-4dd5-9b6c-47fc5a9a1bde%2522%252c%2522Oid%2522%3A%2522f0bd777b-e0f3-4d3d-a31d-83124705ec50%2522%252c%2522IsBroadcastMeeting%2522%3Atrue%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=dff3158b-bb09-4fc5-aeb9-d2c927d2e7ed&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true

Issue logging in: https://support.microsoft.com/en-us/office/attend-a-live-event-in-teams-a1c7b989-ebb1-4479-b750-c86c9bc98d84

REMINDER: You have until Saturday at 11:59 pm to access the new UC system to file your weekly unemployment certification...
06/09/2021

REMINDER: You have until Saturday at 11:59 pm to access the new UC system to file your weekly unemployment certification, so skip the wait and try logging in on a different date.

Use our resources to learn how to navigate the new UC system: https://www.uc.pa.gov/unemployment-benefits/UCBenMod/Pages/Resources.aspx

REMINDER: You have until Saturday at 11:59 pm to access the new UC system to file your weekly unemployment certification, so skip the wait and try logging in on a different date.

Use our resources to learn how to navigate the new UC system: https://www.uc.pa.gov/unemployment-benefits/UCBenMod/Pages/Resources.aspx

With this new UC system, you can file for benefits on a weekly or biweekly basis. However, in the system you will only s...
06/08/2021

With this new UC system, you can file for benefits on a weekly or biweekly basis. However, in the system you will only see a “weekly” certification option. You do not need to select whether to file on a “weekly” or biweekly” basis. You will get paid according to when you file.

Learn more: https://www.uc.pa.gov/unemployment-benefits/UCBenMod/Pages/Resources.aspx

With this new UC system, you can file for benefits on a weekly or biweekly basis. However, in the system you will only see a “weekly” certification option. You do not need to select whether to file on a “weekly” or biweekly” basis. You will get paid according to when you file.

Learn more: https://www.uc.pa.gov/unemployment-benefits/UCBenMod/Pages/Resources.aspx

🚨ATTN Claimants: We have received reports of user issues related to Keystone ID when logging into the new UC system. We ...
06/08/2021

🚨ATTN Claimants: We have received reports of user issues related to Keystone ID when logging into the new UC system.

We are actively working to resolve all reported technical issues related to Keystone ID.

As we work to solve these issues as soon as possible, here’s a helpful reminder of best practices when using Keystone ID ⬇️

🚨ATTN Claimants: We have received reports of user issues related to Keystone ID when logging into the new UC system.

We are actively working to resolve all reported technical issues related to Keystone ID.

As we work to solve these issues as soon as possible, here’s a helpful reminder of best practices when using Keystone ID ⬇️

All phone services have been restored -- claimants can now use the customer service lines.✅ Unemployment Compensation✅  ...
06/08/2021

All phone services have been restored -- claimants can now use the customer service lines.
✅ Unemployment Compensation
✅ Pandemic Unemployment Assistance

Thank you for your patience as we worked to correct the issue.

All phone services have been restored -- claimants can now use the customer service lines.
✅ Unemployment Compensation
✅ Pandemic Unemployment Assistance

Thank you for your patience as we worked to correct the issue.

We are currently experiencing commonwealth-wide phone outages that are impacting many of our phone lines. This is preven...
06/08/2021

We are currently experiencing commonwealth-wide phone outages that are impacting many of our phone lines. This is preventing us from making and receiving phone calls at this time.
🚫 Unemployment Compensation
🚫 Pandemic Unemployment Assistance
🚫 Pennsylvania Teleclaims (PAT)

We're working with our telephone vendor to resolve the issue as quickly as possible.

We are currently experiencing commonwealth-wide phone outages that are impacting many of our phone lines. This is preventing us from making and receiving phone calls at this time.
🚫 Unemployment Compensation
🚫 Pandemic Unemployment Assistance
🚫 Pennsylvania Teleclaims (PAT)

We're working with our telephone vendor to resolve the issue as quickly as possible.

The new UC system is replacing the current benefits and appeals system.  It is not replacing UCMS (UC Management System)...
06/07/2021

The new UC system is replacing the current benefits and appeals system.

It is not replacing UCMS (UC Management System), which employers separately use to manage UC tax issues.

Learn more about the portal watching the Employer Workshop: https://youtu.be/5tsTigIFXfs

The Pennsylvania Department of Military and Veterans Affairs wants you to protect yourself and your family members from ...
06/07/2021

The Pennsylvania Department of Military and Veterans Affairs wants you to protect yourself and your family members from fraud and exploitation involving veteran benefits! Always use the free and safe assistance of an accredited Veteran Services Officer (VSO). Find your local VSO at www.dmva.pa.gov/vetconnect

The Pennsylvania Department of Military and Veterans Affairs wants you to protect yourself and your family members from fraud and exploitation involving veteran benefits! Always use the free and safe assistance of an accredited Veteran Services Officer (VSO). Find your local VSO at www.dmva.pa.gov/vetconnect

The New UC system goes live tomorrow! Make sure you’re prepared to hit the ground running with our new system.Check out ...
06/07/2021
New UC System - Resources

The New UC system goes live tomorrow! Make sure you’re prepared to hit the ground running with our new system.

Check out these resources ⬇️

📹 User guide videos: https://www.uc.pa.gov/unemployment-benefits/UCBenMod/Pages/Resources.aspx#VideoTutorials
📺 On-demand UC workshops: https://www.uc.pa.gov/unemployment-benefits/UCBenMod/Pages/Workshops.aspx
🤔 Frequently asked questions: https://www.uc.pa.gov/unemployment-benefits/UCBenMod/Pages/FAQs.aspx

And more: https://www.uc.pa.gov/unemployment-benefits/UCBenMod/Pages/Resources.aspx

Video tutorials, workshop recordings, and PDF user-guides are available! Learn more about how to use the new UC system.

Don’t miss our last two UC system workshops before the new UC system goes live! Make sure you’re ready to dive in and ge...
06/05/2021

Don’t miss our last two UC system workshops before the new UC system goes live! Make sure you’re ready to dive in and get the most out of our new system.

⏰ 9:30 AM
🗣 English
Join the workshop: https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MmVkNDMwNTItZTE3ZC00NTAwLTk1MjQtZDhhYTYyYTdlM2E3%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%3A%2522418e2841-0128-4dd5-9b6c-47fc5a9a1bde%2522%252c%2522Oid%2522%3A%2522f0bd777b-e0f3-4d3d-a31d-83124705ec50%2522%252c%2522IsBroadcastMeeting%2522%3Atrue%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=036631df-4f2d-4faa-b284-66e16600861c&directDl=true&msLaunch=true&enableMobilePage=true

⏰ 11:00 AM
🗣 Spanish
Join the workshop: https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_YzkyNGExMDYtNGY1OS00M2ZhLThhODgtZTEzNjczZDhjNjc2%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%3A%2522418e2841-0128-4dd5-9b6c-47fc5a9a1bde%2522%252c%2522Oid%2522%3A%2522f0bd777b-e0f3-4d3d-a31d-83124705ec50%2522%252c%2522IsBroadcastMeeting%2522%3Atrue%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=5d0f6f3a-ab33-470a-a4a5-bb261262f405&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true

Issues logging in?: https://support.microsoft.com/en-us/office/attend-a-live-event-in-teams-a1c7b989-ebb1-4479-b750-c86c9bc98d84

Don’t miss our last two UC system workshops before the new UC system goes live! Make sure you’re ready to dive in and get the most out of our new system.

⏰ 9:30 AM
🗣 English
Join the workshop: https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MmVkNDMwNTItZTE3ZC00NTAwLTk1MjQtZDhhYTYyYTdlM2E3%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%3A%2522418e2841-0128-4dd5-9b6c-47fc5a9a1bde%2522%252c%2522Oid%2522%3A%2522f0bd777b-e0f3-4d3d-a31d-83124705ec50%2522%252c%2522IsBroadcastMeeting%2522%3Atrue%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=036631df-4f2d-4faa-b284-66e16600861c&directDl=true&msLaunch=true&enableMobilePage=true

⏰ 11:00 AM
🗣 Spanish
Join the workshop: https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_YzkyNGExMDYtNGY1OS00M2ZhLThhODgtZTEzNjczZDhjNjc2%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%3A%2522418e2841-0128-4dd5-9b6c-47fc5a9a1bde%2522%252c%2522Oid%2522%3A%2522f0bd777b-e0f3-4d3d-a31d-83124705ec50%2522%252c%2522IsBroadcastMeeting%2522%3Atrue%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=5d0f6f3a-ab33-470a-a4a5-bb261262f405&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true

Issues logging in?: https://support.microsoft.com/en-us/office/attend-a-live-event-in-teams-a1c7b989-ebb1-4479-b750-c86c9bc98d84

Acting Sec. Berrier today announced that a new tool, the UC System Check Enhancements Tracker, is now available to allow...
06/04/2021

Acting Sec. Berrier today announced that a new tool, the UC System Check Enhancements Tracker, is now available to allow the public to monitor ongoing technical work and improvements when the new UC system launches Tuesday.

Learn more: https://www.media.pa.gov/pages/labor-and-industry-details.aspx?newsid=592

Acting Sec. Berrier today announced that a new tool, the UC System Check Enhancements Tracker, is now available to allow the public to monitor ongoing technical work and improvements when the new UC system launches Tuesday.

Learn more: https://www.media.pa.gov/pages/labor-and-industry-details.aspx?newsid=592

06/04/2021

💉 You have the power to help put a stop to COVID-19 by getting your vaccine. Getting your vax is quick, easy and safe.

Appointments are available today near you: pa.gov/get-vaccinated #GotMyShotPA

06/04/2021

Looking for jobs? PA CareerLink® currently has more than 150,000 job positions available across the commonwealth!

Let us help you find a career you’ll love, visit: https://www.pacareerlink.pa.gov/jponline/

06/04/2021

UC Call centers will keep the phones + email OPEN during the system offline period providing PA’ians the support they need during this time: 888-313-7284 + [email protected]

They will:
✅ Take new inquiries + place them in the queue when the system comes online
✅ Assist individuals who are experiencing issues
✅ Answer questions about the offline period + the new UC system

Learn more: https://bit.ly/3hvqMQ5

Acting Sec. Berrier joined Sen. Nikil Saval, a Westmoreland County home health aide and Giant Eagle worker today to call...
06/03/2021

Acting Sec. Berrier joined Sen. Nikil Saval, a Westmoreland County home health aide and Giant Eagle worker today to call on the legislature to raise the wage to $12 an hour with a pathway to $15.

Learn more: https://www.media.pa.gov/Pages/Labor-and-Industry-Details.aspx?newsid=591

Acting Sec. Berrier joined Sen. Nikil Saval, a Westmoreland County home health aide and Giant Eagle worker today to call on the legislature to raise the wage to $12 an hour with a pathway to $15.

Learn more: https://www.media.pa.gov/Pages/Labor-and-Industry-Details.aspx?newsid=591

There is no better time to learn how to navigate the new UC system than now! Learn how to:💻Create a new login🖱️Login in ...
06/03/2021
New UC System - Resources

There is no better time to learn how to navigate the new UC system than now! Learn how to:
💻Create a new login
🖱️Login in with existing Keystone ID
🔄Reset a forgotten password
✅File an appeal
📨Change communication preferences

And more ⬇️

Video tutorials, workshop recordings, and PDF user-guides are available! Learn more about how to use the new UC system.

The UC system is officially offline as we continue to transition to the new system. REMINDER: UC Call centers will conti...
06/03/2021
New UC System - Offline Transition

The UC system is officially offline as we continue to transition to the new system.

REMINDER: UC Call centers will continue to keep the phones + email OPEN during the offline period to provide support & assistance:
☎️ 888-313-7284
📨 [email protected]

Learn more about the UC system transition: https://www.uc.pa.gov/unemployment-benefits/UCBenMod/Pages/Offline-Transition-Information.aspx

The system will start the offline period on May 30 through June 7. Learn more about how this may affect your filing schedule and see a detailed timeline of the transition period.

🚨FINAL REMINDER🚨: Today at 9 PM is the deadline for UC & PEUC claimants to file weekly claims before the offline period,...
06/02/2021

🚨FINAL REMINDER🚨: Today at 9 PM is the deadline for UC & PEUC claimants to file weekly claims before the offline period, don't miss your chance!

🚨 REMINDER: All claimants should file for weekly UC and PEUC benefits before 9:00 PM Wednesday, June 2, to ensure their claim is processed prior to the system being taken offline on Thursday, June 3.

Learn more: https://www.media.pa.gov/Pages/Labor-and-Industry-Details.aspx?newsid=587

Happening now ⬇️
06/02/2021

Happening now ⬇️

Our next employer focused new UC system workshop begins today at 11 AM. In this workshop we will cover everything you will need as an employer to get the most our of our new system.

Join the workshop ⬇️ https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_ZTdhMzdkZTEtYmNhYi00NzQyLWI5OTEtY2JkNThjMGU4Mjdl%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%3A%2522418e2841-0128-4dd5-9b6c-47fc5a9a1bde%2522%252c%2522Oid%2522%3A%2522f0bd777b-e0f3-4d3d-a31d-83124705ec50%2522%252c%2522IsBroadcastMeeting%2522%3Atrue%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=69e7da4d-d3ef-4e05-a6d9-4d8e2b4c1f45&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true

Issues logging in ➡️ support.microsoft.com/en-us/office/attend-a-live-event-in-teams-a1c7b989-ebb1-4479-b750-c86c9bc98d84

Our next employer focused new UC system workshop begins today at 11 AM. In this workshop we will cover everything you wi...
06/02/2021

Our next employer focused new UC system workshop begins today at 11 AM. In this workshop we will cover everything you will need as an employer to get the most our of our new system.

Join the workshop ⬇️ https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_ZTdhMzdkZTEtYmNhYi00NzQyLWI5OTEtY2JkNThjMGU4Mjdl%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%3A%2522418e2841-0128-4dd5-9b6c-47fc5a9a1bde%2522%252c%2522Oid%2522%3A%2522f0bd777b-e0f3-4d3d-a31d-83124705ec50%2522%252c%2522IsBroadcastMeeting%2522%3Atrue%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=69e7da4d-d3ef-4e05-a6d9-4d8e2b4c1f45&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true

Issues logging in ➡️ support.microsoft.com/en-us/office/attend-a-live-event-in-teams-a1c7b989-ebb1-4479-b750-c86c9bc98d84

Our next employer focused new UC system workshop begins today at 11 AM. In this workshop we will cover everything you will need as an employer to get the most our of our new system.

Join the workshop ⬇️ https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_ZTdhMzdkZTEtYmNhYi00NzQyLWI5OTEtY2JkNThjMGU4Mjdl%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%3A%2522418e2841-0128-4dd5-9b6c-47fc5a9a1bde%2522%252c%2522Oid%2522%3A%2522f0bd777b-e0f3-4d3d-a31d-83124705ec50%2522%252c%2522IsBroadcastMeeting%2522%3Atrue%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=69e7da4d-d3ef-4e05-a6d9-4d8e2b4c1f45&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true

Issues logging in ➡️ support.microsoft.com/en-us/office/attend-a-live-event-in-teams-a1c7b989-ebb1-4479-b750-c86c9bc98d84

Address

651 Boas Street
Harrisburg, PA
17102

Opening Hours

Monday 08:30 - 17:00
Tuesday 08:30 - 17:00
Wednesday 08:30 - 17:00
Thursday 08:00 - 17:00
Friday 08:30 - 17:00

Telephone

(717) 787-5279

Alerts

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Videos