11/25/2020
Bus running late? We'll text you! Sign up for service alerts to receive text or email alerts about your trip. Sign up today at https://bit.ly/3pHYUdl ^B
Houston METRO
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Welcome to the METRO Houston page. METRO's mission is to deliver safe, reliable and affordable public transportation to the Houston region.
This page is monitored M-F, 4A-11P. The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, reliable and affordable transportation services about 370,000 times per day. METRO operates more than 1,200 buses and 22.7 miles of light rail. METRO’s services also include: Star Vanpool, METROLift, HOV lanes, HOT lanes, Bikes-on-Buses/Trains program, Park & Ride and road improvement projects.
Mission: To deliver safe, reliable and affordable public transportation to the Houston region.
Operating as usual
11/24/2020
METRO has received confirmation a bus operator and a fare inspector have tested positive for COVID-19.
METRO asks all riders to use the system only for essential trips at this time.
For additional information on all new cases, including the last day each operator and contract driver worked, the exact routes they operated and when, and guidance on what you should do if you’re concerned about potential exposure, please view METRO’s news release about the announcement of these and other new cases. https://bit.ly/2UVTkpF ^S
11/24/2020
Beginning next week, METRORail's Red Line will offer modified service to allow work crews to complete a major rail improvement and maintenance project. Transit service modifications will begin at the start of service Monday, Nov. 30, 2020, and continue until the end of service Saturday, March 6, 2021.
Free two-way bus shuttle service will replace train service between Fannin South and TMC Transit Center stations during this period. Bus shuttles will run every 10 minutes or sooner. On weekdays, METRO will also offer free shuttle service between the Smith Lands parking lot and the Texas Medical Center campus. METRO staff and/or platform signage will direct riders to board at nearby bus shuttle stops. A list of shuttle stops can be found here.
Red Line customers should allow additional travel time through March 2021 as METRO performs track work along the line. Shuttle buses will operate more frequently than train service to reduce waiting; however additional time is required for transferring between bus and rail.
METRO's TRIP App and Next Bus Arrival Texting service may not reflect accurate departure and arrival information during this time. Please monitor METRO's Twitter and pages for updates. METRO also offers real-time information through its service alerts system.
Customers may also contact METRO's Customer Service Center at 713-635-4000 if they have any questions or need trip planning information.
https://bit.ly/3m2xk8z ^S
11/23/2020
METRO has received confirmation two police officers, a fare inspector, a cleaner, a mechanical foreman and a METROLift contract driver have tested positive for COVID-19.
METRO asks all riders to use the system only for essential trips at this time.
For additional information on all new cases, including the last day each operator and contract driver worked, the exact routes they operated and when, and guidance on what you should do if you’re concerned about potential exposure, please view METRO’s news release about the announcement of these and other new cases. https://bit.ly/2ISY50T ^S
11/23/2020
Commit to sober driving this Thanksgiving holiday, and every day! METRO encourages you to keep our roads safe, for our riders and your loved ones. Join us in pledging to commit to streets that are safe and accessible https://bit.ly/2GcoYLb. #Thanksgiving #HappyThanksgiving #TurkeyDay #GivingThanks #BuzzedDriving #FeelDifferentDriveDifferent #VisionZero. ^S
11/23/2020
METRO will operate on a modified schedule in observance of the Thanksgiving holiday. Know before you go. Full details: https://bit.ly/2J0oxWh. ^R
11/21/2020
Commit to sober driving this #Thanksgiving holiday, and every day! Everyone deserves safe, accessible streets and sidewalks. That’s why Houston and METRO are committed to keeping our roads safe. #VisionZero #BoycottBlackoutWednesday #Thanksgiving #HappyThanksgiving #TurkeyDay #GivingThanks #BuzzedDriving #FeelDifferentDriveDifferent ^S
11/20/2020
I Wear A Mask
I WEAR A MASK | At METRO, we're proud to mask up every day & serve the region by offering essential trips in a safe and effective manner. Hear from the METRO team in the video below, and send us a short video about why YOU wear a mask at tinyurl.com/METROMask ^B
11/19/2020
METRO's Board continues its commitment to offer the public cleaner, safer rides. In a unanimous vote today, the Board approved a cleaning contract and the installation of fiberglass seat inserts on light rail vehicles. Both actions will help enhance cleanliness on METRORail trains and extend enhanced cleaning protocols the Authority put into practice earlier this year in response to COVID-19. In addition to overnight deep cleaning and fogging of surfaces, METRO vehicles are also cleaned during the day while they are in service. Read this and more: https://bit.ly/3pNCbwG ^S
11/18/2020
METRO has received confirmation a bus operator, a METRORail operator, an officer with the METRO Police Department and a member of the transportation management team have tested positive for COVID-19.
METRO asks all riders to use the system only for essential trips at this time.
For additional information on all new cases, including the last day each operator and contract driver worked, the exact routes they operated and when, and guidance on what you should do if you’re concerned about potential exposure, please view METRO’s news release about the announcement of these and other new cases. https://bit.ly/3nDAAaN ^S
11/18/2020
Do you use the RideMETRO app? If not, you're missing out. With it, you can quickly learn how to use METRO bus & rail service and more. Download it today: https://bit.ly/36GOPER ^R
11/17/2020
#SitSafe and Ride Confidently with Us!
We're proud to be one of the area's partners on the #SitSafe initiative. Together, we can all come together to make transit a clean, safe, and effective mode of transportation for necessary trips during the COVID-19 response. ^B
11/17/2020
Houston METRO Alerts
Houston METRO Alerts
Some #METRORail Ticket Vending Machines (TVMs) are unable to process debit/credit card transactions at this time. The TVMs are accepting cash only until the issue is resolved. Our apologies for the inconvenience. ^R
11/16/2020
METRO has received confirmation two bus operators, an officer with the METRO Police Department and a technician have tested positive for COVID-19.
METRO asks all riders to use the system only for essential trips at this time.
For additional information on all new cases, including the last day each operator and contract driver worked, the exact routes they operated and when, and guidance on what you should do if you’re concerned about potential exposure, please view METRO’s news release about the announcement of these and other new cases. https://bit.ly/3pA8yyz ^S
11/16/2020
Episode 29: A Veteran's Perspective- Losing Sight, Gaining Vision
For one local US Army veteran, losing his sight has led to gaining vision. Harry Christian finds a broad community of support including transportation from Houston METRO. It's a powerful connection that provides him & other veterans freedom.
LISTEN NOW: https://bit.ly/3nonb6a ^B
A local US Army veteran shares his story of how losing his sight has led him to gain vision. He has found a broad community of support including transportation from Houston METRO. It's a powerful tran
11/16/2020
Houston METRO Alerts
Houston METRO Alerts
Some #METRORail Ticket Vending Machines (TVMs) are unable to process debit/credit card transactions at this time. The TVMs are accepting cash only until the issue is resolved. Our apologies for the inconvenience. ^R
11/13/2020
METRO has received confirmation a METRORail operator, METROLift dispatcher, bus repairman and a technician have tested positive for COVID-19. This brings the total number of cases to 218 METRO employees & 59 contractors since March 2020.
Full details: https://bit.ly/35vUnTo ^B
11/12/2020
This weekend, METRORail's Red Line will offer modified service for rail improvements and scheduled maintenance.
Transit service modifications will begin at the start of service Saturday, Nov. 14, 2020, and continue until the end of service on Sunday, Nov. 15. Two-way bus shuttle service will be provided between Fannin South and Downtown Transit Center stations. METRO staff and/or platform signage will direct riders to board at nearby bus shuttle stops. A list of shuttle stops can be found here.
Bus shuttles will run every 10 minutes or sooner.
METRO's TRIP App and Next Bus Arrival Texting service may not reflect accurate departure and arrival information during this time. Bus service also requires additional travel time, so allow more time for your trip. Please monitor METRO's Twitter and pages for updates. METRO also offers real-time information through its service alerts system.
Customers may also contact METRO's Customer Service Center at 713-635-4000 if they have any questions or need trip planning information. ^B
11/11/2020
TIRR Memorial Hermann
We're proud to partner with TIRR Memorial Hermann to offer our riders flu vaccinations this season. Visit http://spr.ly/6183HDM3F to register or learn more. ^R
To provide free and convenient access to flu shots for METRO riders and current or former patients of TIRR Memorial Hermann, we are partnering with Houston Mayor's Office for People with Disabilities, Houston Health Department and Houston METRO.
The vaccine drive-thrus will be offered at various locations throughout Houston, November 17-20. Pre-register for limited supply of free flu vaccine by calling 832.393.4220. For more information visit http://spr.ly/6183HDM3F
11/11/2020
Today, METRO honors our nation's heroes with FREE rides on METRORail, local bus, METRORapid, Park & Ride and METROLift. Learn more: https://bit.ly/35ejie1 ^R
11/10/2020
METRO has received confirmation two bus operators have tested positive for COVID-19. Please continue to practice social distancing and stay safe when making essential trips. For full details, please visit https://bit.ly/2Uh1ys5 ^B
11/10/2020
METRO rides are FREE on Veterans Day for all veterans and active military service personnel. Watch the video to meet Harry, a local Army Veteran who relies on METRO. https://bit.ly/3eLCdQq... and learn more about free rides, here: https://bit.ly/3kf5mob. ^R
11/09/2020
Meet Bus Operator J.J. Gonzales who recently retired as the first Hispanic operator to reach 40 years of safe driving at METRO. This huge milestone has gone to only three operators so far with Mr. Gonzales being one of them. Let's give him a "thumbs up" for his dedication to METRO and to YOU! 🥳
11/09/2020
METRORail, local bus, METRORapid, Park & Ride and METROLift services will be free on Veterans Day for all veterans and active military service personnel. Read on: https://bit.ly/35ejie1. ^R
11/07/2020
#SitSafe and Ride Confidently with Us!
We're proud to be one of the area's partners on the #SitSafe initiative. Together, we can all come together to make transit a clean, safe, and effective mode of transportation for necessary trips during the COVID-19 response. ^B
11/05/2020
Honored to get you to the polls
At METRO, it has been our honor to ensure everyone has the opportunity to vote. Thank you for trusting METRO to get you to the polls! ^S
11/03/2020
Today's the day. Make it count. There's still time to ride METRO free to cast your vote today. Learn more: https://bit.ly/2TOC455. ^R
11/03/2020
Houston METRO Alerts
Heads up, #METRORail riders...
#METRORail Ticket Vending Machines (TVMs) are unable to process debit/credit card transactions at this time. The TVMs are accepting cash only until the issue is resolved. Our apologies for the inconvenience. ^R
11/03/2020
Happy Election Day, METRORiders! Today's the day to take advantage of a FREE ride to the polls via METRORail, local buses, METRORapid and METROLift. Learn more: https://bit.ly/33QVCLV. ^R
10/31/2020
April is Distracted Driving Awareness Month
Can you multitask? Is texting while driving safer than eating a burger behind the wheel? Avoid distractions. #JustDrive. Learn more at www.nsc.org/justdrive @nscsafety https://www.youtube.com/watch?v=iUNCAMKZbFk
Put your phone away and #JustDrive.
10/31/2020
TIP OF THE DAY: Visit www.nhtsa.gov/road-safety/pedestrian-safety to learn more tips and to get information about pedestrian safety. ^S
10/29/2020
METRO has received confirmation a bus operator and a contract driver have tested positive for COVID-19.
METRO asks all riders to use the system only for essential trips at this time.
For additional information on all new cases, including the last day each operator and contract driver worked, the exact routes they operated and when, and guidance on what you should do if you’re concerned about potential exposure, please view METRO’s news release about the announcement of these and other new cases. https://bit.ly/3e6Qeb7 ^S
10/29/2020
Oct 31 - Nov 1, #METRORailRedLine service will be suspended between Fannin South Transit Center and Downtown Transit Center stations due to maintenance. FREE bus shuttles will operate in the affected areas. Full details: https://bit.ly/37VuL3I ^R
10/29/2020
Today is the last day to ride METRO free to and from the polls for early voting. We're also offering free rides on Election Day. Make sure to exercise your ride to vote. ^R
10/28/2020
METRO's Super Duty Jobs - Light Rail Technicians
Have you ever wondered what it's like to work behind-the-scenes at METRO? These are a few of METRO's essential workers who help keep METRO moving! ^S
Address
METRO is an innovative regional transportation organization of dedicated employees committed to partnering with the public and private sectors to provide the safest, highest quality services and mobility solutions that exceed our customers’ expectations while creating economic growth.
General information
Welcome to the METRO page. We try to answer most posts and welcome honest feedback, but remember to keep it civil. Profanity, hate speech, abusive comments, trolling, and spamming are not allowed and will result in removal from the forum. This page is staffed from 4:00AM - 11:00PM. To plan a trip or check arrival times, download the METRO T.R.I.P app. Apple users download at: http://apple.co/1TPRsHL. Android users download at: http://bit.ly/1HjIVHP. Contact METRO Customer Care Center at 713-635-4000 Mon - Fri: 6 a.m. - 8 p.m. Sat - Sun: 8 a.m. - 8 p.m.
Opening Hours
| Monday | 04:00 - 23:00 |
| Tuesday | 04:00 - 23:00 |
| Wednesday | 04:00 - 23:00 |
Telephone
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Alerts
Be the first to know and let us send you an email when Houston METRO posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.
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Send a message to Houston METRO:
Videos
I Wear A Mask
I WEAR A MASK | At METRO, we're proud to mask up every day & serve the region by offering essential trips in a safe and effective manner. Hear from the METRO team in the video below, and send us a short video about why YOU wear a mask at tinyurl.com/METROMask ^B
#SitSafe and Ride Confidently with Us!
We're proud to be one of the area's partners on the #SitSafe initiative. Together, we can all come together to make transit a clean, safe, and effective mode of transportation for necessary trips during the COVID-19 response. ^B
Meet Bus Operator J.J. Gonzales who recently retired as the first Hispanic operator to reach 40 years of safe driving at METRO. This huge milestone has gone to only three operators so far with Mr. Gonzales being one of them. Let's give him a "thumbs up" for his dedication to METRO and to YOU! 🥳
#SitSafe and Ride Confidently with Us!
We're proud to be one of the area's partners on the #SitSafe initiative. Together, we can all come together to make transit a clean, safe, and effective mode of transportation for necessary trips during the COVID-19 response. ^B
Honored to get you to the polls
At METRO, it has been our honor to ensure everyone has the opportunity to vote. Thank you for trusting METRO to get you to the polls! ^S
METRO's Super Duty Jobs - Light Rail Technicians
Have you ever wondered what it's like to work behind-the-scenes at METRO? These are a few of METRO's essential workers who help keep METRO moving! ^S
METRO Central Store-Broadband High
If you've been to the store lately, you know that masks, hand sanitizer, and disinfectant wipes can be hard to come by. Since the COVID-19 response began, our Procurement department has been working diligently to ensure the safety of everyone on the METRO team.
Thank you for joining METRO's virtual National Night Out! Typically, METRO Police officers like to meet you at transit centers, rail stations, even block parties, but due to COVID-19 this year's event is different. Keep in mind some of these videos were created before the pandemic. We still require masks to ride and encourage social distancing. Only take essential trips. Let the fun begin! If you are at home, grab your popcorn! If you are on a bus or rail car, grab your headphones and let's watch METRO PD in action!
Houston, we have a problem.
No loss of life by traffic crash is acceptable and we can prevent people from dying on our roadways. We need your help to end traffic deaths and serious injuries. Join METRO and #VisionZeroHTX in pledging to commit to safe driving. -M https://bit.ly/2GcoYLb @HoustonPlanning
RailSafetyWeek
The first week of Fall = #RailSafetyWeek. Our colleagues are so excited about spreading awareness... they had a little trouble staying focused in their virtual meeting. The worst place to get distracted is near railroad tracks. Do your part to #StopTrackTragedies: http://bit.ly/RailSafetyWeek ^R
Operation Lifesaver
What started as a typical Friday night ended in tragedy. Always stay alert near light rail and transit systems. No distraction is worth your life. #RailSafetyWeek #STOPTrackTragedies ^S
IT'S HERE! On Sunday, August 23, METRORapid Silver Line will carry its first customers. We're celebrating with a virtual ribbon cutting - including comments from Houston Mayor Sylvester Turner, Uptown Houston, Texas Department of Transportation, and more! ^S
METRO Teams Up to Help Community
When a fire left local residents with limited access to food, METRO, along with Kroger, Burns Original BBQ, Houston Food Bank and the @City of Houston to ensure neighbors didn't go hungry. -M
Thank you from METRO
The daily kudos and words of encouragement we get from our riders have not gone unnoticed. From the bottom of our hearts, thank you for supporting transit and thank you, especially, for supporting Houston METRO. #HoustonStrong -M
Slow Your Roll
As the National Highway Traffic Safety Administration says, "Speeding endangers not only the life of the speeder, but all of the people on the road around them." That's why METRO encourages you to "Slow Your Roll." ^S
How is METRO Responding to COVID-19?
Protecting the health and safety of our riders, employees, contractors and visitors is our top priority. We encourage you to use public transit for only essential trips and when you ride please wear a face mask. Learn how METRO is responding to COVID-19: https://bit.ly/3irE90Z
METRO: Dedicated to Our Community
These are challenging times, but METRO remains dedicated to providing vital transportation services and being a great community partner. -M
METRORapid - New Wheels On The Block
👀 LOOK 👀 METRORapid is coming soon! Here's a sneak peek! Learn more & pass it on: https://bit.ly/2XiuYrQ #NewWheelsOnTheBlock
METRO Honors Chief ADA Architect
Today, we honor METRO Board Director Dr. Lex Frieden, a respected disabilities activist and chief architect of the American with Disabilities Act (ADA). His thoughtful leadership is steering METRO to become a model for accessibility around the globe. Watch & share. Learn more about METRO's Accessibility features here: https://bit.ly/ Learn about My Stop Technology, a first-of-its-kind application relying on Bluetooth technology to provide riders and those who are visually impaired with very specific directions. The app will show or say exactly where to catch the bus and vibrates when the user reaches the location: https://bit.ly/2D3QMA2 #ThanksToTheADA #ADA30 #ADA Thank you, ADA National Network!
METRO is Serving our Community
As we celebrate 30 years of progress with the ADA, METROLift is proud to partner with the Houston Mayor's Office for People with Disabilities & @UnitedSpinal Association of Houston to deliver nearly 300 PPE care packages to our neighbors. #ADA30 #maskuphou @NeighborHOU -L
Q Mobile Ticketing App
Did you know METRO’s Q Mobile Ticketing App allows you to go contactless when buying your bus or rail tickets? Give it a try, it’s quicker, easier, and safer! Learn more here: https://bit.ly/2ZC4m6C ^S
It's Time to Tap!
METRO will resume collecting fares for all services beginning Sunday, July 12, 2020. At that time, riders will be required to board buses through the front doors and the rear doors will only be used for exiting. For answers to common questions about fares (including fare costs, payment methods, where to buy fares and more), please visit our fare collection page. https://bit.ly/2O7xhc4 ^S
METRO Police Chief Explains Use of Force Policy
Safety and customer service are top priorities for METRO. Each day, the METRO Police Department performs its duties with the highest degree of professionalism, honesty and dedication. Police Chief Vera Bumpers shares this overview of METRO's Use of Force Policy to help the public better understand the department's commitment to meet the highest standards. METRO’s commitment to providing the best public transportation services for the region extends to every area of the organization. ^L
Sound The Horn for Transit Workers
METRO continues to provide critical service for frontline employees like nurses, first responders, grocery store employees and others performing critically essential work during COVID-19. The American Public Transportation Association and transit agencies across the nation #SoundTheHorn for our heroes today. -J
TGIF -Thank God for Our Rail Operators
The @WheelerAvenueBC is giving #TGIF a new meaning! Every Friday through the end of summer, the church is giving back to the community and front line employees. The church leadership surprised METRO's Purple Line rail operators with gift cards to Pappas restaurants. In total, they gave 200 $25 gift cards to Pappas restaurant to the transit employees at the S&I Facility located in the #EastEnd. Thank you, @wheeleravenuebc! -J
#HeroesMovingHeroes
Today, we joined the national campaign, #SoundtheHorn, to thank our heroes - METRO's frontline #transit operators. Without their incredible sacrifice, those that depend on public transportation would not be able to get around to get groceries, go to pharmacies or go to work. Let's thank our #transit operators for their commitment to you! We are grateful to have your support. -J
National Police Week
METRO recognizes our police department's hard work and their sacrifices during National Police Week. MPD officers work around the clock, 365 days a year, to keep our riders safe. Thank you, MPD, for all you do! -J
Wear A Mask, Give Others Breathing Room, Use the Back Door
Let's do our part and help prevent the spread of COVID-19 while using our transportation system. Wear a mask, give others breathing room while on our rail platforms or bus shelters, and board through the rear door. The front door is reserved for those with limited mobility. ^S
Making Face Masks For Frontline Heroes
After learning about the shortage of personal protective equipment for first responders, METRO PD Officer Ng's wife, Vanessa, made it her mission to use her talents to supply her extended METRO police family, all 200 of them, with face masks. She quickly assembled her super helpers and worked day and night to have masks for the entire police force in just one week. Watch her story.
After learning about the shortage of personal protective equipment for first responders, METRO PD Officer Ng's wife, Vanessa, made it her mission to use her talents to supply her extended METRO police family, all 200 of them, with face masks. She quickly assembled her super helpers and worked day and night to have masks for the entire police force in just one week. Watch her story.
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Nearby government services
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Comments
Any specific reason Metro chooses NOT TO ENFORCE wearing a mask on the train? Only interested in fare checks but no mask checks? Everyday half of the ridership do not wear masks. They enforce the fare but not the mask rule. Why?
So what happened to the 45 going to Hempstead hwy at 10:03 now y’all talking late not until 10:42 Wow and this by your schedule thank you for making me super late to work yet this my second bus that didn’t show up 9:55 considering I been sitting sitting out here since 9:45
I’m tired of being late Messing with this unprofessional driver late from start but got nerve to take a store break but mind you his break up s Hempstead highway I’m on the 45 Tidwell Hempstead hwy picked up late sitiing in side waiting on this late unprofessional man doing his thing on company times
Good Morning
I can’t seem get on 6:38 bus 209 Inbound second straight day at Kuykendahl Park and Ride because seating capacity. I arrived and saw line long long line within 10 minutes of next bus. We need a back up bus and supervisor. Or maybe front bus 6:15 bus no show. Please do Something
Why are trains on the Red Line stopping at Casa De Amigos and forcing riders to wait for another train? Makes no sense to the general public. Also, there is a pandemic going on and most of us want to minimize how many trains we have to take. Metro never makes any sense. Ever.
Why isn't the Red Line closure the first post on this page? People shouldn't have to go to the website every time. You can't just use Facebook to praise initiative, name awards you've received or any of that other useless, PR propaganda that riders really don't care about. Transportation is your purpose: when you can't fulfil it, say so.
Kuykendahl park and ride 7:15 AM this morning. First two buses were full, I had to catch the THIRD bus. Running fewer buses is a bad idea as more people are returning to work.
Good Morning
METRO needs do something about park and rides. I didn’t get on two busses because seating capacity. I ride 209 North Corridor from Kuykendahl. This is second straight day I didn’t get on bus of seating capacity. Leaving me and riders behind. LONG LONG Line. Please assist. Maybe you need bring back 202 Kuykendahl and 204 Spring.
This morning, I couldn’t get on 6:38 Inbound 209 Kuykendahl Park and Ride Because Sesting Capacity. The drivers should b allowed to have seating around the wheelchair area after the bus leaves Spring and there are no wheelchair passengers at Kuykendahl.
Does anyone know where the 209 bus is? We have been waiting since 5pm
Good Afternoon
Just Wondering What’s The Latest For Park and Rides Effective Next Month Of November. I Ride 209 Kuykendahl/Spring North Freeway.
Thanks
Nelson C.
It would be nice if park and ride drivers checked their wheelchair lifts before leaving the garage. The 6:08 bus out of Kuykendahl didn't work and had to wait for the 6:18 express bus for downtown. I am disabled and use a wheelchair to get around. This is the first time riding Metro in a long time and it makes me wonder how many park and ride buses operating today have lifts that don't work.