08/01/2024
TOP TIPS on the enrollment process and getting questions answered from Melissa Rothenberger, INESA Account Specialist
IEP – must be dated within the past year. This is the biggest sticking point for many of our families. If you apply on August 1, but your IEP expires on August 12, you must make sure to get all of your documentation in quickly to be approved before your IEP expires. If your IEP expires before you are approved, then you must go through the IEP process again. You can also enroll even if your IEP is not yet complete. Just make sure all of your documentation is submitted while you are waiting, and be aware that your funding won’t come through until the IEP process is complete. If you are having trouble with the IEP process, contact IN*Source for help.
INVOICES – make sure your student’s name is on every invoice. If your invoice is for a service, be sure to include a description of the service. Ignoring these two critical requirements will result in rejected invoices. Also, remember that services are only covered in arrears. If you submit an invoice with future dates on it, it will be rejected. Keep invoices short; if even one item is not approved, the whole invoice will be rejected. If you are unsure whether or not something will be covered, put it on a separate invoice. Better yet, call us first to make sure it will be covered.
GETTING ANSWERS – please go to official sources like our website and check your inbox for INESA emails and read our social posts. When in doubt, call or email our office. Though well-meaning, others often give inaccurate and/or incomplete information which creates a lot of confusion and frustration. Everyone’s situation is unique, so the guidance we give one family may be different than the guidance we give to another, depending on where they are in the process, the needs of their student(s), etc.
