Jackson County Water

02/17/2023

Residents in our area are no doubt concerned about what impact, if any, the Norfolk Southern Rail derailment incident on February 3rd might have on water quality. Fortunately for Jackson County Water customers, there is no danger of contamination to the drinking water in our service area. Jackson County Water has its source ground water from a wellfield in Ross County which is completely independent of any potentially contaminated water sources from the Columbiana County area or the potentially affected intakes along the Ohio River. Jackson County Water will continue to monitor water quality as required by the OEPA. Jackson County Water wants to re-assure our customers that their water is safe.

11/23/2022

Jackson County Water would like to wish you all a Happy Thanksgiving!!!!

Our Office will be closed Thursday & Friday.

11/11/2022

02/16/2022

The office lobby has been reopened. Lobby hours are M-F 8:30am-4:30pm. Thank you for your patience.

02/11/2022

Jackson County Water employees showing their spirit.
Who Dey!!!

02/04/2022

Due to the weather our office will be closed today 02/04/22. Please be safe everyone.

01/17/2022

Our office will be opening at noon today due to the weather. Sorry for the inconvenience. Please drive careful.

12/31/2021

Jackson County would like to wish you all a Happy New Year!!! Our office will be closed on Monday January 3, 2022.

12/21/2021

Have a safe and Merry Christmas!!! Jackson County Water will be closed December 24th thru 27th for the Christmas holiday.

11/24/2021

We would like to wish you all a Happy Thanksgiving!!!

06/16/2021

We at Jackson County Water wish to inform our customers that we have re-opened our lobby. As of 6/14/2021, the lobby is open to our customers who need to come in personally to transact business. We do encourage our customers to feel free to wear masks if they so choose.

We thank you for your patience and wish you health and happiness this summer!

04/07/2021

Jackson County Water would like to wish Thomas Brenner a Happy and Healthy Retirement!!! Tom has been with the water company since July 9th, 1990. Tom has helped build Jackson County Water into the rural water system it is today. Words cannot describe how much he will be missed. We all wish you the best of luck!!!

11/25/2020

Jackson County Water would like to wish everyone a Happy and Healthy Thanksgiving. Our office will be closed Thursday November 26th and Friday November 27th.

05/19/2020

Jackson County Water will be opening our drive-thru for business on Tuesday, May 19. Our drive-thru will be open Monday - Friday from 8:30 AM through 4:30 PM. We ask your patience as we begin this process due to some possible delays as we work to maintain a safe transaction for both our customers and our employees.

04/08/2020

JCWC
This will continue until further notice. We apologize for the inconvenience.

In support of the Governor’s order to restrict all non-essential travel, Jackson County Water has closed the business office lobby and drive-thru window. You can still make payment by dropping off your payment stub and non-cash payment in our drop box in our drive-thru. Our office phones will be manned during business hours and you can reach our office by dialing 740-286-5929.

Our office will be closed on April 10th for Good Friday Holiday.

03/23/2020

JCWC Office Closed
MARCH 24th-APRIL 6th

In support of the Governor’s order to restrict all non-essential travel, Jackson County Water has closed the business office lobby and drive-thru window. You can still make payment by dropping off your payment stub and non-cash payment in our drop box in our drive-thru. Our office phones will be manned during business hours and you can reach our office by dialing 740-286-5929.

03/19/2020

Coronavirus (COVID-19) Information
March 19, 2020

The health and safety of our customers as well as our employees is a top priority of the Jackson County Water Company Board and Management. In the interest of protecting the health of our customers and our employees, our business office lobby will be closed to traffic. Our drivethru will be open during business hours so that customers may make payments. Also, our office staff will be available by phone if you have a question or water-related problem. You can reach our office by calling 740-286-5929.

Jackson County Water will maintain routine field operations and will continue to deliver safe drinking water to your home.

Jackson County Water produces quality water that meets all OEPA requirements. Our water is softened and disinfected in order to prevent any pathogens from being transmitted within our water system. You can have confidence that Jackson County Water will remain safe and dependable.

We also want our customers to remain safe and encourage you to look out for your friends, neighbors or relatives who may be elderly or in poor health.

11/20/2014

Here are some inexpensive and helpful tips to winterize your home and prevent leaks.

Posted: 13 Nov 2014 07:07 AM PST by Newsleak (American Leak Detection):

Preparing your home for winter can be a difficult job if you don’t know where to start. Your home is likely to face a series of problems relating to both water and heat leaks during this time. However, leaks can be prevented by following a few simple steps that will make your home better able to handle exposure to harsh winter conditions.

Water leaks in particular can be a source of huge financial loss and ruin the structure of your home. Winterizing your home can prevent leaks while still staying on a tight budget.

Clean gutters
Your gutters can be greatly affected by water throughout the year. If your gutters are not cleaned, then blockages can cause water to redirect itself into your home. During the winter, this water can freeze and cause damage to your gutters and your roof where it is attached. This can possibly cause a hole or crack to form, whereby snow can melt and leak through. Additionally, icicles commonly form on gutters, which should be removed, or else dripping from melting can cause damage if temperatures change.

Turn water heater down
It might be tempting to use more hot water during the winter simply as a matter of comfort to face the cold, but this can cause a series of problems to occur. Your temperature gauge on your water heater should be turned down slightly or else the system could become too hot and begin leaking. Also, if there is any buildup or blockages in your water heater, then they could become exacerbated if the temperature is increased.

Change filters
Debris and dust within your air vents and filters should be removed to allow the proper flow of air into your home. You can purchase new filters and install them yourself in a matter of minutes. This will keep your heating, ventilating and air conditioning (HVAC) system from backing up while also preventing moisture and condensation from forming.

Seal any cracks
Use caulking around your home to seal any cracks both indoors and out. Roofs, windows, chimneys, and vents can all be potential problem areas where water can leak in. Caulking can be applied quickly and inexpensively while providing a firm seal.

Insulate pipes
Apply rubber or foam insulation around the exterior of your pipes so that the water inside your plumbing system doesn’t freeze. If a pipe becomes frozen, then it will likely crack and water will flood into your home.

Posted: 12 Nov 2014 08:58 AM PST Newsleak (American Leak Detection)

Winter can be a particularly perilous season for your home. Constant exposure to the elements can corrode pipes, eat away at wood and freeze the water inside your plumbing system. When this happens, water will expand and eventually cause your pipes to burst. This breakage can lead a large amount of damage as water floods into your home. Not only will you have to pay for the cost of repair to your home and your plumbing, but also for the rise in your water bill from the leaking.

Ensure your home is properly protected against freezing this winter by following these easy steps:

Install indoor insulation
You can purchase rubber or foam insulation from any hardware store and wrap it around the pipes inside your home. This can be done quickly and cheaply by just securing the insulation with tape. This will keep your pipes from becoming too cold during the winter.

Check outdoor insulation
Any outdoor equipment like hoses and irrigation systems that can be turned off and removed for the winter should be detached. Additionally, apply heating tape around pipes outside of your home, including faucets.

Let water run slowly
If a sudden deep freeze hits your region, you may wake up to find your water is not running at all because it is frozen. During winter, it’s best to let your hot water run slowly throughout the day in intervals. This will keep water circulating in your home’s pipes, thus preventing standing water from freezing. Don’t use a lot of water at high pressure, because this will only make your water heater work harder, perhaps causing a breakage in pipes.

Keep cabinets open
For pipes that are hidden behind cabinet doors under sinks and behind closets, keeping those doors open will allow your pipes to be exposed to room temperature. This is an easy way to keep your pipes from being negatively affected by a cold climate.

Use a space heater
If you think your pipes are frozen or are just trying to be proactive, a small space heater can be placed near your plumbing so that pipes will thaw out. This can be used as a preventative measure throughout the winter. Be extremely careful with portable space heaters to prevent damages or risk of fire. Always follow the manufacturer's instructions and warnings.

Call a plumber
One of the best ways to make sure your pipes are protected from the winter is to get a plumber to run a quick checkup of your plumbing system. They can insulate pipes for you and give you important tips to prevent leaks.

06/05/2014

Tami Norman and Jonda Click celebrated their 25th anniversary with Jackson County Water today on June 5, 2014.

We want to congratulate them on 25 years of dedicated service helping improve the quality of life to residents in rural Jackson and Vinton Counties.

02/06/2014

During this cold weather, we ask our customers to make sure to keep the lid to their meter boxes secure and, when possible, covered with snow. any exposure to wind or sub-freezing air can cause the meter to freeze and may even cause the fittings to break.

With these cold temperatures we have been experiencing, we have had many customers with frozen pipes. One way to help prevent this problem is to eliminate any drafts that may expose your plumbing to freezing temperatures. Basements, cellars and crawl spaces may have small openings that normally don't cause problems, but can create serious freezing problems when the temperature drops into single digits and especially when it is compounded by wind. Closing up these openings and insulating your plumbing can go a long way to prevent the inconvenience and expense of water line freeze-ups.

01/21/2014

Please review our 2014 Winter Newsletter!