Valley Rural Utility Co.

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Valley Rural Utility Co. Valley Rural Utility Company provides water and sewer service to all property owners throughout Hidden Valley Lake.

27/07/2026

WATER OUTAGE/MAIN BREAK Tyrolean Way and Sandamont Dr. (Surrounding streets may be impacted.)

July 27, 2026

Construction crews working on the installation of new water lines on Tyrolean Way, damaged the existing water main. This has resulted in an unexpected loss of water or water pressure for customers on Sandamont Dr. and Tyrolean Way, surrounding sidestreets may be impacted.

Crew is on site and working to repair the main and restore water service to the area.

Please call the office if you have questions or concerns. 812-539-3330

25/07/2026

Water Pressure Issue
July 25, 2026

There is a mechanical issue at the Valley Woods water tower impacting the water pumping equipment. This could cause customers to experience a decrease in water pressure through out the water system. Our crew is onsite and actively working to correct the issue.

23/07/2026

WATER OUTAGE/MAIN BREAK Tyrolean Way and Sandamont Dr. (Surrounding streets may be impacted.)

July 23, 2026

Construction crews working on the installation of new water lines on Tyrolean Way, damaged the existing water main. This has resulted in an unexpected loss of water or water pressure for customers on Sandamont Dr. and Tyrolean Way, surrounding sidestreets may be impacted.

Crew is on site and working to repair the main and restore water service to the area.

Please call the office if you have questions or concerns. 812-539-3330

30/06/2026

WATER OUTAGE/MAIN BREAK HICKORY ROAD (Surrounding streets may be impacted.)

June 30, 2026

There is a water main break on Hickory near the intersection of Greentree and Hickory. This is an unexpected emergency repair. The area of Hickory Road from the intersection of Hickory Road and Lakeview Drive and the intersection of Hickory and Greentree Road will be isolated and experience a loss of water or water pressure during this repair. Surrounding streets may experience a loss of water or water pressure during the repair.

Crew is on site and working to repair the main and restore water service to the area.

Please call the office if you have questions or concerns. 812-539-3330

23/06/2026

WATER OUTAGE/MAIN BREAK LONGVIEW DRIVE (Surrounding streets may be impacted.)
June 23, 2026

Construction crews working on the installation of new water lines on Longview Drive, damaged the existing water main. This has resulted in an unexpected loss of water or water pressure for customers on Longview Drive and surrounding sidestreets.
Crew is on site and working to repair the main and restore water service to the area.

Please call the office if you have questions or concerns. 812-539-3330

22/06/2026

General Manager’s Annual Summary
July 2025 – June 2026

The past year has not been without its challenges however overall; it was a very productive and successful 12 months. Below is a general summary of the major events which occurred during the past year.
WATER IMPROVEMENT PROJECT UPDATE
As an informational note our water improvement project has two (2) general/prime contractors.
Division A – Lykins Contracting
Division B – MW Cole – major subs include Semper- FI and O’Mara Contractors
Division A is providing construction services to replace water mains, install/replace/remove isolation valves and install new flushing hydrants, replacement of all water meters and all associated support work including restoration of disturbed areas.
Division B is providing construction services for rehabilitation and upgrades to the State Line Road 500,000-gallon water storage tank, rehabilitation and upgrades to the Valley Woods 100,000-gallon water transfer tank, demolition and reconstruction of transfer pumping station including installation of new pumps and all associated support work including site restoration.
Noticed to proceed with construction was provided to both general contractors associated with the water improvement project. That date was in mid-July and field work started during August. The initial substantial completion date for this project was mid-May of 2026 with 30 additional days until final completion. These dates have been adjusted for various reasons (weather delays, material delays, field condition delays).
DIVISION A
As work progressed with division A there were several water service disruptions due to installation of the new valves and flush hydrants. This work was mostly complete by early spring of 2026.
The directional drilling for the new water lines began in early 2026 and is still in progress.
The current completion date is the end of June however there is a pending time extension pending VRUC Board approval which will likely be approved. The exact number of additional days has not yet been determined.
DIVISION B
Most of the division B work was not noticed by most residents with the following exceptions:
1. For nearly all of the months of December the March there were temporary water tanks placed in the HVL pool parking lot. VRUC is very grateful to the POA for allowing use of this area during this time. This was definitely the most convenient and least impacting location.
2. On Christmas Day there was a fire at the Civista Bank Plaza on State Line Road. During this event unfortunately the firefighters hooked onto a VRUC fire hydrant and subsequently VRUC lost pressure. Additionally, during the operation of the fire hydrant was damaged resulting in a major leak which was isolated late Christmas Day. This resulted in many associated leaks over the next couple weeks. The local fire departments knew not to use VRUC hydrants however the department in charge was an Ohio department who was unaware VRUC was on a temporary water system.
The majority of the rehabilitation and improvements at the State Line Road tank were completed in early April of 2026.
Once the State Line Road tank work was complete work began at the Valley Woods tank. The rehabilitation and improvements of the Valley Woods tank are mostly complete and work is beginning on the transfer pump station.
Division B requested and was granted a time extension due to the extreme cold weather during late December 2025 and January of 2026. This time extension was granted. Currently division B is scheduled to be substantially complete in mid-July with 30 days to final completion. There may be a request for a couple additional weeks due to extenuating field conditions found at the pump house.
RESTORATIONS
Restoration of disturbed properties has started and is progressing quickly. Restoration work is weather and soil condition dependent. Work will procedd accordingly.

NON-PROJECT UPDATE
During the past year VRUC staff has been extremely busy with all of our normal tasks and additional tasks associated with our water improvement project.
VRUC staffing remains the same:
1 – General Manger
1 – Office Manager
1 – Billing Clerk
4 – Service Technicians
During the 2026 election cycle there were no valid nominations submitted.
There were three (3) seats up for election and 1 vacancy which could have been filled.
During the annual meeting held on June 9, 2026 the three board members who were up for election were reappointed to their seats. Subsequently the board vacancy was filled by appointment.
Board of Directors and their positions for the 2026- 2027 term:
Board President – Kevin Grosse
Board Vice President – David Spinney
Board Treasurer – Mike Gardiner
Board Secretary – Dana Hensley
Member at Large - Paul Schumacher
Member at Large - Paula Green
Member at Large – Joe Vogel

10/06/2026

WATER OUTAGE/MAIN BREAK SANDAMONT DRIVE & TYROLEAN WAY

June 10, 2026

Construction crews working on the installation of new water lines on Sandamont Drive, damaged the existing water main. This has resulted in an unexpected loss of water or water pressure for customers on Sandamont Drive and Tyrolean Way.

Crew is on site and working to repair the main and restore water service to the area.

Please call the office if you have questions or concerns. 812-539-3330

02/04/2026

No Longer in Effect Boil Water Advisory Monteray Circle
April 02, 2026

The State lab results indicate that the water sample submitted for the Boil Water Advisory was acceptable. The Boil Water Advisory is no longer in effect.

01/04/2026

BOIL WATER ADVISORY - MONTERAY CIRCLE

April 01, 2026

In consultation with the Indiana Department of Environmental Management, it has been determined that water customers should boil their drinking water. This precautionary measure is recommended because we are experiencing a drinking water problem within your service area.
It is recommended that all cooking and drinking water be brought to a complete boil for three (3) to five (5) minutes before using. Please continue to boil all cooking and drinking water until we notify you that it is no longer necessary.
Until we resolve this drinking water problem, we are also asking that you conserve water and only use what is necessary for household and personal needs.
We appreciate your cooperation during this time and will update you as necessary until the drinking water problem has been solved. If you have any questions concerning this Boil Water Advisory, please contact the office at 812-539-3330

23/03/2026

WATER IMPROVEMENT PROJECT SCHEDULE

March 23, 2026

WATER IMPROVEMENT PROJECT

SCHEDULED WORK - STATELINE WATER TANK

Work has started on the Stateline Water Tank.

Work has started on the small water tower.

Workers will be in and around the Water Tank's from 7:00am - 7:00pm Monday thru Friday until March 2026.

SCHEDULED WORK - WATERLINE REPLACEMENT / UPGRADE

Water service lines are being bored on Cliftmont Circle.

A new water main is being bored on Cravenhurst Drive.

A new water main is being bored on Tuppence Trail.

A new water main is being bored on Sandamont Dr. and Tyrolean Way.

Please Call the Office at 812-539-3330 if you have any questions or concerns.

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