Newport Utilities

Newport Utilities Providing Power, Water, Wastewater, and Broadband Services to Cocke County and surrounding areas.

Since 1940 when the City of Newport purchased the electrical system from Tennessee Valley Authority (TVA), Newport Utilities has expanded its base into water delivery, wastewater treatment, and broadband internet services. Today, Newport Utilities is a model provider in East Tennessee, serving Cocke County and surrounding areas. Newport Utilities employs local residents who are committed to servin

g their fellow community members. We take pride in our work ethic and dedication to providing reliable service. Whether it be by an electrical lineman, an office staff member, an engineer, or one of our administrative personnel, rest assured that your needs will be met with prompt service and professionalism. Newport Utilities is committed to serving you.

**NOTE**
Please view our Social Media Policy for more information pertaining to your Facebook Account
[ https://www.facebook.com/notes/newport-utilities/nu-social-media-policy/1801297366819847 ]

Our newest Groundmen: Zack & Braxton ⚡️Zack and Braxton have both been working at NU in other positions over the past fe...
08/31/2026

Our newest Groundmen: Zack & Braxton ⚡️

Zack and Braxton have both been working at NU in other positions over the past few years and are now making their transition to the electric department. Groundman is an important support role on the line crew, assisting with tasks like preparing materials and equipment, excavating and digging, and generally assisting linemen during construction and power outages.

We’re excited to watch Zack and Braxton grow on their new paths. 👏

TAUD's Wastewater Operator of the Year: Jim Denton 👏Dina Gouge of Southeastern Tank nominated Jim for this Tennessee Ass...
08/16/2026

TAUD's Wastewater Operator of the Year: Jim Denton 👏

Dina Gouge of Southeastern Tank nominated Jim for this Tennessee Association of Utility Districts (TAUD) award, saying:

"Jim has been with Newport [Utilities] for 9 years and was instrumental in helping his utility and their customers recover from Hurricane Helene in 2024. He manages a plant that treats 3 million gallons of sewage per day, with 75 miles of sewer lines, 42 pump stations, 1300+ manholes, and has managed his team through one of the worst disasters in the history of Newport. The plant was completely flooded; he led his team, prioritized public health and safety, delivered clear communication, and was an effective and dedicated leader. Jim is one you want on your team: hard-working, of high character, with his heart always in the right place. His team respects him and responds to his leadership."

We couldn't have said it better ourselves. Congratulations, Jim!

⚡POWER OUTAGES | TVA Transmission LineDate: Thursday, August 13thTime: 5:30 PMDetails: A fault occurred on a TVA transmi...
08/13/2026

⚡POWER OUTAGES | TVA Transmission Line

Date: Thursday, August 13th

Time: 5:30 PM

Details: A fault occurred on a TVA transmission line that feeds NU. TVA was able to re-route NU's power supply for the time being, but occasional outages may occur until the problem can be completely resolved. Our crews are on standby and ready to assist, as needed.

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Monitor Current Outages: https://newportutilities.outagemap.coop/ #/

08/13/2026

We’re excited to announce that the 5 winners from our “6,000 Connect-ions Strong” promotion have been selected and those customers have been contacted directly. 🎉

Congratulations to all five winners, and a huge thank you to every customer who helped us reach 6,000- we couldn’t have done it without you. Thank you for choosing fast, reliable, and local with NUConnect.

Here’s to the next 6,000! 🚀

08/07/2026

4th/5th/6th Grade Teachers & Homeschoolers:

👇👇👇

08/07/2026

Congratulations to Jordan Knight of Newport Utilities! Their photo, "Above the Frost," won in the Infrastructure Category and earned the Award of Merit (3rd Place Overall) in 's inaugural photo contest. 📸🏆

Our judges loved your photo, Jordan! Thank you for your participation. Watch for our 2nd- and 1st-place overall award winners' announcements next week.

Our newest Broadband Outside Plant Lineman: Sam 🤝🛜Sam is a 2025 graduate of Cosby High School and has been working with ...
08/04/2026

Our newest Broadband Outside Plant Lineman: Sam 🤝🛜

Sam is a 2025 graduate of Cosby High School and has been working with us through the University of Tennessee's Water WORCS in Appalachia internship program for the past year. Sam utilized his internship experience to explore NU's departments and figure out the best fit for his future career, eventually landing on Broadband.

Our NUConnect team is lucky to have you, Sam!

🏠 Low-Income Home Energy Assistance Program (LIHEAP) Update:Douglas-Cherokee Economic Authority currently has funding fo...
08/03/2026

🏠 Low-Income Home Energy Assistance Program (LIHEAP) Update:

Douglas-Cherokee Economic Authority currently has funding for assistance with your home heating and cooling costs. If you have not applied for LIHEAP through the online portal since November of 2025, please do so now.

LIHEAP is income-based. You can find the Tennessee statewide income eligibility scale at DCEA-LIHEAP.org. If your household is within the income limits, please go to https://THDA.SmartSimple.us to apply.

If you need assistance, you may call the Douglas-Cherokee Economic Authority office in your county:

•Cocke County – 423.623.3066
•Jefferson County – 865.475.4745
•Sevier County – 865.453.7131

All Tennessee residents can apply through the same portal. Other Tennessee counties can find their LIHEAP agency here: https://www.liheapoffices.com/state/tennessee.

🧹 JOB OPENING: CUSTODIANNewport Utilities is seeking a Custodian to add to our maintenance team. The Custodian is respon...
08/03/2026

🧹 JOB OPENING: CUSTODIAN

Newport Utilities is seeking a Custodian to add to our maintenance team. The Custodian is responsible for maintaining a clean, safe, sanitary, and professional environment throughout all assigned facilities. This position performs comprehensive custodial services, light building and grounds maintenance, preventive inspections, and general facility support while ensuring compliance with OSHA regulations, organizational policies, and established safety and cleanliness standards.

*Application Deadline: Friday, August 7th, 2026.

Learn More & Download Application: https://newportutilities.com/career-opportunities/

🚧 North Street Waterline Replacement ProjectOur large-scale waterline replacement project taking place along North Stree...
08/01/2026

🚧 North Street Waterline Replacement Project

Our large-scale waterline replacement project taking place along North Street begins Monday, August 3rd, 2026. This project is part of our 20-year water system improvement plan and will benefit the area for years to come.

Work will be completed from 6:00 PM-4:00 AM Monday through Thursday in hopes of avoiding overlap in school/work traffic. Lane closures and delays are possible in the area during work, but should not be an issue during daytime hours.

This project is in cooperation with the City of Newport, Tennessee and the State of Tennessee.

Address

Newport, TN

Opening Hours

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 4:30pm

Telephone

(423) 625-2800

Website

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