Customer Call Center:
Mon-Fri: 6a-7p; Sat-Sun: 9a-5p
510-891-4777 (Option 2)
Customer Service Center:
Closed until further notice
The Alameda-Contra Costa Transit District provides nearly 180,000 daily passenger trips with 151 bus lines throughout the 364-square-mile service area. AC Transit provides safe, convenient, courteous and reliable service in 13 cities and adjacent unincorporated areas in Alameda and Contra Costa counties as well as carrying almost 13,500 transbay riders into San Francisco daily. Visit actransit.org, or for customer service, call 510-891-4777.
Get ready for this year’s #CityNatureChallenge!
Started by the California Academy of Sciences in SF and the Natural History Museum of Los Angeles County, this initiative shares nature photos globally.
1. Find Wildlife
2. Take a Picture
3. Share at http://ow.ly/wK8P50znRAY
Emergency health orders from County of Alameda, CA - Government and Contra Costa County require riders to wear face coverings at bus stops and onboard.
You can make a mask easily by following easy steps, courtesy of U.S. Surgeon General.
Please comply and cover your face to help prevent the spread. Thank you.
Need to know how to make a cloth face covering? U.S. Surgeon General Jerome Adams shows us how in a few easy steps.
While the White House 30 Day Stay At Home guidance remains our most powerful weapon against COVID-19, CDC’s recommendation to wear a cloth face covering may help protect the most vulnerable.
Read CDC’s recommendation on wearing cloth face coverings: https://bit.ly/2Ravt42
Early Bird Express (EBX) riders: service changes are coming on Monday, 4/27. See full details here: https://www.bart.gov/news/articles/2020/news20200417
Beginning Monday, April 27, 2020, service on all 13 Early Bird Express (EBX) bus routes will be reduced or discontinued until further notice due to decreased ridership during shelter-in-place orders. In mid-March, the network carried roughly 1,000 riders per day. Today, that number has dropped to between 100 and 150 riders, an 85-90% decline in ridership.
Since the shelter-in-place order was established, BART and its seven partnering bus agencies have been working to monitor ridership trends, evaluate potential service options, and craft a data-driven service plan. EBX service needs to be reduced to match demand, save costs and support our transit partners in maintaining reliable service based on staffing levels. Partner bus agencies have also indicated that EBX service reductions are needed to free up their overall service capacity to sustain their core routes.
The following routes will continue running with the number of daily trips reduced:
701 (Pittsburg/Bay Point Station to Salesforce Transit Center)
702 (Pleasant Hill Station to Salesforce Transit Center)
704 (El Cerrito Del Norte Station to Salesforce Transit Center)
705 (MacArthur Station to Salesforce Transit Center via 19th St./Oakland Station
706 (Bay Fair Station to Salesforce Transit Center via Fruitvale Station)
713 (Salesforce Transit Center to San Francisco International Airport Station)
714 (Salesforce Transit Center to Daly City Station)
The following routes will be discontinued:
703 (Dublin/Pleasanton Station to Salesforce Transit Center)
707 (Fremont Station to Salesforce Transit Center)
708 (El Cerrito Del Norte Station to 19th St./Oakland Station)
709 (Antioch Station to Pittsburg/Bay Point Station)
712 (Pittsburg/Bay Point Station to 19th St./Oakland Station)
715 (North Concord Station to Pleasant Hill Station)
The chart below details the route changes and includes alternatives for each trip that is being discontinued. The service plan provides at least one trip into San Francisco from each region. This will help to ensure that EBX stays within budget and is able to restore service as shelter-in-place orders are lifted and customers return.
To view a PDF that outlines all changes and alternative travel options, click here:https://www.bart.gov/sites/default/files/docs/EBX%20service%20changes%202020.pdf
County Connection will implement their portion of the reduction plan on Monday April 20th, for routes 712 and 715 between Pittsburg Bay Point, Pleasant Hill and Downtown Oakland. Those riders have been notified in person and staff was in the field on Friday, April 17th to conduct further outreach.
BART staff will conduct in-person outreach on Monday, Tuesday and Wednesday (April 20-22) at the Salesforce Transit Center and at 19th St./Oakland Station.
Feedback and Trip Planning Help by Phone or Email
Phone operators at BART's Transit Information Center are available Monday-Friday, 8 am-6 pm at 510-465-BART (2278). Operators can help riders plan their trips.
#TBT-s are back! While we practice being apart, we can remember the #1960s together😊
Can you guess where was this photo taken? If yes, name and share, and help keep our history alive.
For each California resident not counted in the Census, we lose approximately $10,000 in funding over 10 years. How do we know? Because California lost over $200 million federal funds in a single fiscal year after the undercount in 1990.
Pledge to be counted in the #2020Census! Your response will help direct much needed dollars in federal funds to local communities for schools, transit and other critical services and resources.
#ICount #EveryoneCounts #CaliforniaForAll
Today we celebrate 50 years of Earth Day.
2020 is becoming the year of collective global action, bringing us together to protect our common home. And while the pandemic requires us to keep social distance, it will not keep our voices down. We may be apart, but through the power of digital media, we are also more connected than ever.
Today we lift up our continued commitment to embrace environmental technology, and serve our community by transitioning to a zero-emission fleet by 2040.
Think globally, act locally, and join the movement to help make history. Because we are all in this together.
#VoteEarth #ClimateAction #ACTransit #WeAreInThisTogether #ZeroEmission #ThankYouOperators
ACT RealTime will not be available from 2am – 4am on Wednesday, 4/22. Departure predictions will not display during this period.
We apologize for the inconvenience. Please refer to our maps & schedules for trip planning: ow.ly/Kcwl50xxVrL
Our maintenance team disinfects handrails, seats, and commonly touched surfaces daily. The enhanced cleaning measures help safeguard everyone's health during the pandemic.
Please do your part by following established hygiene guidelines:
During COVID-19, we and other Bay Area transit agencies are still here for your essential trips.
Check our website, reach out to us, or call Customer Service at 510-891-4777 for more info.
Picturesque📽️by Metropolitan Transportation Commission during the pandemic.
Even during a pandemic, there is still travel for those who are essential workers. Bay Area transit agencies continue to get people to work, albeit with redu...
Reminder: To provide service while considering everyone’s well being, we will be monitoring coach capacity. Coaches may pass stops if they reach set passenger limits. Please remember to use of masks when riding. Learn more here: http://ow.ly/hglG50zhHec
POLL: each Yes = 1 point.
🟢 wash your hands frequently
🟢 clean hands before touching your face
🟢 wear a simple mask to reduce the spread
🟢 use gloves when needed
Add points and share the post if your score is 4!
Looking for a game to play with the kids? Many neighborhoods throughout the East Bay are participating in #BearHunt2020. If you have bears, place them at your window sills. Then get out the binoculars and get hunting! #BearHunt
To honor our nation-wide public transit heroes, we took the opportunity to #SoundTheHorn yesterday. Thank you to our operators, mechanics, service employees, road supervisors and all of our AC Transit Staff.
You can still appreciate art via #MuseumFromHome. Check out this convenient and interactive way to explore SFMOMA San Francisco Museum of Modern Art galleries from home.
While SFMOMA's galleries are temporarily closed, we're finding new ways to #MuseumFromHome. Join us + take a deep dive into artist interview videos, podcast episodes, essays + more.
Visit our new homepage, updated weekly: https://sfmoma.me/MuseumFromHome
Reminder: Join us at 12pm noon today to #SoundtheHorn in honor of public transit workers. Show gratitude to our operators, mechanics, service employees, road supervisors and all transit workers keeping everyone moving during the pandemic.
Learn more about how you can participate here: http://ow.ly/GtK950zfjJE
#HeroesMovingHeroes #EssentialWorkers #ACTransitStrong
#TBT: cleaning our buses was a priority in #1960s, and an absolute priority today.
Many thanks to all past and present AC Transit teams who help protect the safety of our community. Your behind-the-scenes work is much appreciated.
#OnTheBus #Clean #WereInThisTogether #CDC
Join us at 12pm noon on Thursday, April 16! We will #SoundtheHorn to honor the daily heroism of transit professionals. Our operators, mechanics, service employees, road supervisors and all who power our service deserve our profound gratitude.
Learn more about how you can participate here: http://ow.ly/GtK950zfjJE
#HeroesMovingHeroes #EssentialWorkers #ACTransitStrong
We are committed to prevent overcrowding and follow social distancing measures to reduce the impact of COVID-19 on our community.
As a result, we will operate with lower passenger capacity on our buses. If a bus nears capacity, our operators may bypass stops and display “Drop-Off Only”. Riders on board can continue to exit buses at their requested stop.
We appeal to our riders and our community to partner with us in observing passenger thresholds. We continue to monitor capacity on our fleet daily. We are prepared to make changes as needed and when additional resources become available. We appreciate everyone’s cooperation and apologize for any inconvenience.
In addition to social distancing, we encourage riders to wear a mask on board, covering the nose and mouth, effective immediately. Please help protect our staff, families and loved ones by minimizing trips and reserve transit for essential business. Thank you.
#OneTeam #StoptheSpread #ACTransitStrong
If our communities are not fully counted in the Census, AC Transit will miss out on critical transportation funding which will directly impact service and how our we get around.
Getting counted takes less than 10 minutes, and you do not need to leave shelter-in-place. You can find the survey here:
#TuesdayTip: Did you know that your phones and tablets can help the spread?
Remember to clean and disinfect surfaces of all frequently used electronics to prevent illness. California Department of Public Health CDC
#MondayMotivation: every person has a role to play to create in creating a safe environment.
Please help protect our operators, their families and loved ones by minimizing transit trips.
#StayHomeSaveLives #SolutionFocused #ACTransit
Take the bus only for essential trips, and check ACT RealTime for predictions before heading out.
You can also reach Customer Service at 510-891-4777.
#OneTeam #RideApart #ACTransitStrong
Transit fans: looking for family-fun you can pursue from home? You can now get our pre-pandemic #ACTRansit coloring book from our website.
Don’t forget to post a photo of your art and tag @RideACT.
Currently, Lines 7, 29, 36, 52, 65, 67, 79, 80, and 96 are not in service. We will provide updates. Please send us your stop ID or check ACT RealTime ow.ly/W3X150wsCoK. Our apologies for the inconvenience.
Update: Lines 6, 18, 19, and 57 are in service. Riders will experience delays this morning. Please check ACT RealTime ow.ly/W3X150wsCoK or send us your bus stop ID number for an update on your next bus.
Update: Line 33 is in service. Riders will experience delays this morning. Please check ACT RealTime http://ow.ly/W3X150wsCoK or send us your bus stop ID number for an update on your next bus.
We are living in difficult times, with many unknowns.
What we do know:
✅ We have been around for many years, and the loyalty of our riders and the strength of our community helped sustain us through tough times.
✅We continue to be here to serve you.
✅We will get through this together.
Currently, Lines 6, 12, 18, 19, 29, 33, 36, 57, 79, 80, and 96 are not in service. We will provide updates. Please send us your stop ID or check ACT RealTime ow.ly/W3X150wsCoK. Our apologies for the inconvenience.
Currently, Lines 7, 29, 65, 67, 79, 80, and 96 are not in service. We will provide updates. Please send us your stop ID or check ACT RealTime ow.ly/W3X150wsCoK. Our apologies for the inconvenience.
Update: Lines 12, 19, and 36 are in service. Riders will experience delays this morning. Please check ACT RealTime ow.ly/W3X150wsCoK or send us your bus stop ID number for an update on your next bus.
#ThankfulThursday: we are extremely grateful to our employees who do an exceptional job powering our service. Thank you for your help in carrying essential workers every day.
Update: Line 57 is in service. Riders will experience delays this morning. Please check ACT RealTime ow.ly/W3X150wsCoK or send us your bus stop ID number for an update on your next bus.
Currently, Lines 12, 19, 29, 36, 57, 65, 79, 80, and 96 are not in service. We will provide updates. Please send us your stop ID or check ACT RealTime ow.ly/W3X150wsCoK. Our apologies for the inconvenience.
Just a few years ago, public spending for transportation infrastructure reached nearly $300 billion. Billions of dollars in federal transportation spending is distributed using census data. We get one chance every ten years to make a difference that can last a generation. Your count in the 2020 census will impact over $800 billion in federal funding for communities.
Update: Line 36 is in service. Riders may experience delays this morning. Please check ACT RealTime ow.ly/W3X150wsCoK or send us your bus stop ID number for an update on your next bus.
Update: Line 12 is in service. Riders may experience delays this morning. Please check ACT RealTime ow.ly/W3X150wsCoK or send us your bus stop ID number for an update on your next bus.
Due to conditions created by COVID-19, currently, Lines 7, 36, 52, 65, 67, 79, 80, and 96 are not in service. We will provide updates. Please send us your stop ID or check ACT RealTime ow.ly/W3X150wsCoK.
Due to conditions created by COVID-19, currently, Line 12 is not in service. We will provide updates. Please send us your stop ID or check ACT RealTime ow.ly/W3X150wsCoK.
We are committed to following physical distancing measures. We monitor capacity and rider thresholds daily. We are prepared to make changes as needed and as resources become available.
#RearBoarding #NoFarePeriod #PhysicalDistancing #EssentialWorkers
Due to conditions created by COVID-19, the following lines are not operating at this time: 7, 36, 52, 65, 67, 79, 80, and 96.
Please check ACT RealTime for further information: ow.ly/W3X150wsCoK
We apologize for the inconvenience and please let us know if you have any questions.
#TuesdayTip: shorten your wait time at the stop! If you must leave shelter-in-place, always check ACT RealTime for predictions before heading out. http://ow.ly/W3X150wsCoK
Seniors don’t have to choose between hunger and risking illness. Meals on Wheels of Alameda County partnered with East Bay Paratransit, a partnership between Bay Area Rapid Transit and AC Transit, to deliver meals to seniors in Alameda County.
We applaud this temporary partnership, and please know that East Bay Paratransit continues to have capacity for those in need.
Learn more here: http://ow.ly/8GmV50z7bby
1600 Franklin St
How do you get to AC Transit using public transportation? Great question: http://www.actransit.org/maps/
Thanks for visiting the AC Transit page! AC Transit monitors Facebook during normal business hours, Monday through Friday (6 a.m.– 7 p.m.) and makes every effort to respond to questions or comments during those hours. Customer Service-related questions or comments requiring an immediate response, such as trip planning assistance, can be directed to the AC Transit Call Center by dialing 511 and saying, “AC Transit”. Our Call Center is open Monday – Friday, 6 a.m.– 7 p.m. and Saturday and Sunday, 9 a.m.– 5 p.m. While we appreciate your support and interest in AC Transit, there are some questions and comments to which we simply cannot respond via social media. If you have feedback, such as a complaint about our service, we ask that you fill out an online feedback form (bit.ly/8ZJ88G) so that we can research the problem. The typical response time for issues requiring research is 7 – 10 days. Some questions can also be answered quickly by visiting our online list of Frequently Asked Questions (bit.ly/10zxd6p). While we encourage your comments and suggestions, we reserve the right to remove comments that are: 1.Commercial advertisements, spam, promotions of services or products; 2.About illegal activity; 3.Obscene, defamatory, or with fighting words or specific threats of serious bodily injury; 4.Specific or imminent threats; 5.An infringement on copyrighted or trademarked material; 6.Off-topic and unrelated to AC Transit. We also have the right/ability to use or re-use, without permission, any images posted on our page or uploaded or submitted as part of an AC Transit contest or raffle on Facebook. (AC Transit employees are not eligible to win AC Transit contests of this type.) Note: The public comments expressed on Facebook, Twitter or any other social media sites do not reflect the opinions or position of AC Transit. We reserve the right to change these guidelines at any time.
Be the first to know and let us send you an email when AC Transit posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.
Contact The Business
Send a message to AC Transit:
Nearby government services
1624 Franklin St, Ste 722
1537 Webster St
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American Cancer Society California Division, 1710 Webster St.
436 14th St, # 1213
150 Frank H Ogawa Plz
150 Frank H Ogawa Plz, Fl 4th
1736 Franklin Street, Ste. 450
150 Frank H Ogawa Plz, Ste 4216
1720 Broadway, Fl 2nd
Other Government Organizations in Oakland
1225 Fallon St
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2000 San Pablo Ave
7701 Krause Ave
250 Frank H Ogawa Plaza, Ste. 5301
1 Airport Dr
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475 E 14th St