06/11/2026
RHD is proud to feature The Mobile Crisis Intervention Unit (MCIU) in New Orleans as this week's Spotlight program. MCIU is transforming the way the city responds to mental and behavioral health crises. The team's work, with the leadership of Program Director Tyesha Davis Rhodes, LCSW- BACS, reflects a commitment to dignity, safety, and recovery-oriented care.
Available 24/7, 365 days a year, MCIU is integrated directly into the city's 911 system and responds to non-violent calls involving individuals experiencing a mental health crisis. Instead of relying on law enforcement, MCIU provides compassionate, community-based support from trained behavioral health professionals.
MCIU responds to more than 400 calls each month and successfully diverts about 42% of mental health-related 911 calls away from traditional first responders. This approach helps reduce strain on emergency services while connecting people in crisis with the care and support they need.
MCIU is setting a standard for Alternative Crisis Response models across the country, demonstrating how communities can create safer, more effective, and more person-centered emergency response systems.
Through innovation, commitment, and compassionate care, MCIU continues to make a meaningful difference in New Orleans and serves as an example for communities nationwide.
Kudos to the team for the incredible work, dedication, and example you set for all of us!