In-Home Supportive Services

08/27/2026

Beware of Phishing Scams
Phishing is when attackers send malicious emails designed to trick people into falling for a scam. There are several tips that consumers can follow to avoid phishing scams, such as not responding to any type of solicitation that is unfamiliar or looks suspicious in any way. NEVER click on unsolicited videos or links; AND never give out personal information. If you think you know the sender, contact them to ensure they sent the email/request. Report all suspicious emails. For more details, please visit: https://consumer.ftc.gov/articles/how-recognize-and-avoid-phishing-scams

08/27/2026

Medi-Cal provides essential health coverage to millions of Californians, offering access to doctor visits, prescriptions, mental health services, preventive care, and more. Staying informed about benefits, eligibility, and renewal requirements can help ensure you and your family maintain the coverage you need. For program information, services, and member resources, visit https://www.dhcs.ca.gov/Medi-Cal/Pages/home.aspx

08/25/2026

Extreme Heat & Health
Heat waves are becoming increasingly common in the U.S. as a direct result of climate change, and California is seeing its fair share of extreme temperatures. Because heat waves are growing in frequency, Californians will need to do more to protect themselves from heat-related illnesses. Health and age play a significant role in how people react to extreme heat. By knowing how to prepare for a heat wave, and what to do when one occurs, you can avoid the biggest health dangers, such as heat exhaustion and heat stroke. Learn more at: https://www.cdph.ca.gov/Programs/EPO/Pages/Extreme%20Heat%20Pages/BI_Natural-Disasters_Extreme-Heat.aspx

08/21/2026

Extreme Heat and County Cooling Centers and Resources

High temperatures are forecast to impact Californians across the state, with some areas experiencing significantly higher-than-average conditions. The California Governor’s Office of Emergency Services encourages residents to visit their county’s community services pages for resources, including heat safety information and places to stay cool. For Extreme Heat safety tips and resources, please visit the Listos California website at: https://www.listoscalifornia.org/disaster-readiness/

For more information about cooling centers in your area, please visit: https://www.news.caloes.ca.gov/cooling-centers-and-resources-4/

State of California

08/19/2026

Stay Cool During Extreme Heat
Stay in an air-conditioned place as much as possible during extreme heat. If your home does not have air conditioning, consider spending a few hours at a shopping mall, public library, or other air-conditioned location. You can also help keep your home cooler by limiting the use of your stove and oven and taking a cool shower or bath when needed.

For more tips on staying cool and preventing heat-related illness, visit https://www.cdc.gov/extreme-heat/prevention/

08/19/2026

Protect Yourself from Fraud
Scams and fraud can happen through phone calls, text messages, emails, social media, or online transactions. Be cautious of unexpected requests for money or personal and financial information and avoid clicking suspicious links.

If you believe you have experienced fraud or a scam, you can report it to the Federal Trade Commission (FTC). To report fraud and learn more about protecting yourself, please visit https://reportfraud.ftc.gov/

08/11/2026

Wildfire Safety: Stay Alert and Prepared

Cooler temperatures can provide more favorable conditions for firefighters working to contain wildfires, but wildfire danger may still remain. Dry vegetation, low humidity, and strong winds can cause conditions to change quickly.

Californians are encouraged to stay informed, sign up for local emergency alerts, and have an emergency plan and supplies ready in case conditions change.

For wildfire preparedness tips, https://www.fire.ca.gov/prepare . To sign up for local emergency alerts, visit https://www.listoscalifornia.org/alerts/

08/11/2026

Get the Health Care Support You Deserve with Medi‑Cal

Did you know Medi‑Cal can help you get the health care you need; medical visits, prescriptions, mental health services, and more -often for free? The Department of Health Care Services (DHCS) offers easy tools to check your eligibility and apply.
Please visit https://www.dhcs.ca.gov/medi-cal/ and don’t miss out on the care you deserve!

07/31/2026

Cooling Centers Near You
Extreme heat can lead to serious health problems, including heat exhaustion, heat stroke, and even death. Cooling centers are safe places you and your family can visit to cool off during hot summer days. You can also head to an air‑conditioned library, mall, movie theater, or other public space. At home, cool down with wet cloths, a cool shower, or by visiting a pool, splash pad, or beach. Always supervise children around water.
To find a cooling center near you and get tips to stay cool, please visit: https://www.news.caloes.ca.gov/cooling-centers-and-resources-4/

07/31/2026

HSS Electronic Services Portal (ESP) Username and Password Protection: This is a reminder to keep your IHSS ESP username and password private and protected. Do not share your username and password with anyone. Every time you share a username or password it increases the chances of it being misused or stolen.
State and County staff will never contact you and ask you for your ESP username or password. Taking the proper precautions can help protect your ESP account and the information it contains.
If you have been contacted by someone requesting your username and password, please call the IHSS Service Desk at
(866) 376-7066. Help Desk Agents are available Monday – Friday from 8 a.m. to 5 p.m.