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ARK-O At ARK-O, we give you access to the services offered in larger cities, but with the customer service of a smaller, local company. We live and work in rural Mid-America, so we understand your communications needs because they’re the same as our own.

Operating as usual

Areas of Decatur are having internet issues right now. We are working on it and estimate services to be restored by noon...
02/24/2022

Areas of Decatur are having internet issues right now. We are working on it and estimate services to be restored by noon. Sorry for the inconvenience and thank you for your patience.

In observance of President Day our office will be closed on Monday, February 21st. We will be back in the office on Tues...
02/18/2022

In observance of President Day our office will be closed on Monday, February 21st. We will be back in the office on Tuesday, February 22nd.

We wanted to let you know what we have been up to the last year - New Owners as of March 1st 2021, went to work with loc...
01/20/2022

We wanted to let you know what we have been up to the last year - New Owners as of March 1st 2021, went to work with local community leaders and received a fiber grant in Cleveland County, upgrading electronics, upgrading long distance, introduced a new product called Managed WIFI that uses WIFI 6 technology and has virus protection, frustrated with some outages and working to get a 3rd route out of Cleveland County to prevent future outages caused by carriers. It was quite a year.

This year we are already working on grants to get fiber to the home in other areas of Cleveland County and Decatur. We continue to meet and enjoy the members of the communities we serve, excited by the thought that in a year many people will be on fiber.

We at ARK-O know there are great needs out there and we are working to solve the internet based needs. The upgrades may not happen as quickly as everyone, including us, would like but we are working to make a better network for everyone. Thank you for your support in past years and continued support in the future.

Happy New Year! Our office will be closed Thursday, Dec 30th at 12 and reopen Monday Jan 3rd. Have a great new year cele...
12/30/2021

Happy New Year! Our office will be closed Thursday, Dec 30th at 12 and reopen Monday Jan 3rd. Have a great new year celebration and be safe.

ARK-O wishes you a Merry Christmas! May your holidays be wonderful. Our offices will be closing at noon today, Dec 23. W...
12/23/2021

ARK-O wishes you a Merry Christmas! May your holidays be wonderful.

Our offices will be closing at noon today, Dec 23. We will be back in on Monday, Dec 27th.

12/19/2021

Internet is down in Cleveland County. We are working on it and have contacted the other corresponding companies. We will keep you updated as we receive updates from our backhaul companies. Sorry for all the troubles.

Staking is completed for the fiber project in Rison and Kingsland, AR. This step locates utilities and easements. Then t...
12/13/2021

Staking is completed for the fiber project in Rison and Kingsland, AR. This step locates utilities and easements. Then that data is converted into maps and bid packages for contractors.

We are on schedule for the project; planning to start installing fiber by early 2022. The project is planned to be completed by August of 2022. As we hit milestones, we will update the page. The beginning of the project is hard to see progress, but we are moving steadily towards better connectivity for Cleveland County.

Excited about our progress.

Thank you to those that have given all and those that are willing to!
12/07/2021

Thank you to those that have given all and those that are willing to!

Internet in Cleveland County is down right now. Let your friends know we are working on it. We will update you when we h...
12/02/2021

Internet in Cleveland County is down right now. Let your friends know we are working on it. We will update you when we have more details.

We will be closed Thursday and Friday, November 25-26th in observance of Thanksgiving. Have a wonderful holiday weekend....
11/23/2021

We will be closed Thursday and Friday, November 25-26th in observance of Thanksgiving. Have a wonderful holiday weekend. We will resume normal business hours Monday, November 29th. If you need assistance please call 913-859-8107.

11/16/2021

The long distance for Cleveland County is having trouble. Residents can receive calls, but the carrier that takes them out of the county is having trouble with calls that originate in Cleveland County. We working with the other carrier to get this resolved.

To all those who have served, and those who continue to serve… Happy Veterans Day!
11/10/2021

To all those who have served, and those who continue to serve… Happy Veterans Day!

Happy Halloween!!! Have fun and be safe.
10/29/2021

Happy Halloween!!! Have fun and be safe.

Call today and speak with one of our internet customer service reps to see if you qualify for an upgrade.
10/06/2021

Call today and speak with one of our internet customer service reps to see if you qualify for an upgrade.

We celebrate the pride and spirit of the great men and women who have worked hard to improve the lives of not only their...
09/03/2021

We celebrate the pride and spirit of the great men and women who have worked hard to improve the lives of not only their families but this country. In observance of Labor Day, our office will be closed on Monday September 6th, 2021. We will be back in the office on Tuesday, September 7th to serve all your needs. Have a great holiday weekend & be safe!

The area in the black border are phase 1 in our fiber construction through Cleveland County. We look to continue to expa...
08/13/2021

The area in the black border are phase 1 in our fiber construction through Cleveland County. We look to continue to expand fiber throughout the county. We took over ARK-O/Cleveland County Telephone less than 6 months ago and have been working since that time to improve internet connections. ARK-O is very excited about this project and what it will mean for the county. Thank you for your support.

Cleveland County Telephone/ARK-O is excited to announce that the community of Rison and Kingsland will be receiving fibe...
08/11/2021

Cleveland County Telephone/ARK-O is excited to announce that the community of Rison and Kingsland will be receiving fiber to the home. This comes by a grant that was awarded from the state of Arkansas to help bridge the digital divide. We want to thank the county court, public figures, school officials, and many members of the community that helped write letters and spoke with state elected officials. Thank you for your help and we are certain that this will be a boon to the community. We are excited to improve your broadband in those areas and look to work towards more fiber expansion in Cleveland County in the future. We don't have details yet on timeline, but please like this page and we will keep you up to date on the projects.

We will be closed Monday July 5th in observance of the 4th of July. Regular business hours will resume Tuesday July 6th....
07/02/2021

We will be closed Monday July 5th in observance of the 4th of July. Regular business hours will resume Tuesday July 6th. HAVE A SAFE AND HAPPY 4TH!!!

Service Announcement: Sunday night/Monday morning June 28th, between 12am and 5am another carrier will be working on the...
06/25/2021

Service Announcement: Sunday night/Monday morning June 28th, between 12am and 5am another carrier will be working on their network which impacts our network. There will be service outages in Cleveland County lasting for approximately 2 hours.

On a more exciting note and to change the subject Shark Week is quickly approaching in early July so be ready!

Happy Father's Day to all the great dads this Sunday!!!
06/18/2021

Happy Father's Day to all the great dads this Sunday!!!

“On June 14 each year we commemorate the Stars and Stripes and remember just how special our flag and our nation are. Ha...
06/14/2021

“On June 14 each year we commemorate the Stars and Stripes and remember just how special our flag and our nation are. Happy Birthday Stars and Stripes!!!!

In honor of Memorial Day our office will be closed Monday May 31st. Thank you for those that gave all. Office will resum...
05/28/2021

In honor of Memorial Day our office will be closed Monday May 31st. Thank you for those that gave all. Office will resume regular business hours on Tuesday.

To our Valued Customers:We are writing to let you know that we have decided to sell Seneca, Goodman and Ozark Telephone ...
02/17/2021

To our Valued Customers:

We are writing to let you know that we have decided to sell Seneca, Goodman and Ozark Telephone Companies, SGO and ARKO.

Since 1938 our family has developed the company from a 109 telephone one-cable service to the thriving broadband company it is today. Our family has been proud to be a part of this vibrant community. We have watched your children grow alongside ours, grieved, shared losses, and cheered mutual successes. We have thoroughly enjoyed supporting the local school systems and contributing to numerous community projects.

The new owner, Garrin Bott, understands the business, is capable of running it properly, and is motivated to continue it’s development. No major changes are planned and steps have been taken to ensure a smooth transition. New ownership takes place March 1, 2021.

We are so appreciative of your business and know that we are leaving you in good hands.

With much love and respect,
The Mitchell Family

02/17/2021

Cleveland County your internet is back
Up!
Please share

02/17/2021

In advance..... for those of you that say Thank You.... I appreciate that.
Thank you

02/17/2021

Cleveland county updated.
We are not receiving any light on our circuit from Dallas. We have contacted the suppliers and are waiting on more information.
Your current update
Thanks
Debbie
Please share
This has nothing to do with the maintenance update. It went smooth and was up and running 5 minutes after we did it.
Please share

02/17/2021

Attention Cleveland County. We are currently experiencing internet problems. Our tech in in the process of trying to get to the Central office. I will keep you updated as soon as I get information.
Please remember this is a information post. I can not fix it from here. Just want you to be aware we are on it.
Thank you
Debbie
Please share

02/17/2021

Cleveland County ARK-O. You may notice a short outage around 12-1. We will be doing maintance. This should not take long at all.
Thanksr

02/03/2021

ARK-O customers. In our world of social media I have been noticing that I’m not getting messages from our customers directly after they have been sent. Sometimes it days even a week later that they pop up. I can assure you this has nothing to do with our service. Just a quick reminder this Page is for updates on outages that may occur. It is always best to follow the pop-up that comes to you directly after posting your question. Please remember to call our office and speak with customer service rep. I’m not allowed to turn in trouble issues due to CPNI laws. The customer must call in their own trouble. If for some reason it goes to voice mail always leave a message with your name, phone number and your issues and customer service will call you back.
Thank you
Debbie

01/21/2021

Can you post the following plz

Cleveland County Telephone and Internet subscribers in and around the Staves, AR and Gum Springs Road areas that have been experiencing problems has been identified. The local technicians have been working on the issues and have reached out to the manufacturer of the equipment to assist in isolating the cause of these issues. With the manufacturers' assistance, equipment causing these issues will be replaced. During the remedial process, services may be interrupted. Thank you for patience.

01/14/2021

Good evening Cleveland County Customer. Hope this message finds you all well. Please remember that if you are havIng internet or phone problems to call our office or after hours help desk. I can not turn in trouble tickets. Due to CPNI rules and regulations you need to call and turn in your trouble. You have a password that I do not have access to. I’m here for information on any trouble that might be occurring. To keep you updated on any outages.
Thank you
Debbie Mitchell

01/11/2021

Attention Cleveland County phone customers. We are currently experiencing a issue with the long distance service. You can not currently make long distance calls out. You can receive them and can make local calls.. this not effect your internet service. I will keep you updated as I get updates. Please don’t shot the messenger. I’m just doing my best to keep you informed. Watch for further updates
Thank you
Debbie

Here's to an amazing 2021!!!
01/01/2021

Here's to an amazing 2021!!!

Merry Christmas from our family to yours!
12/25/2020

Merry Christmas from our family to yours!

Address

816 Oneida St
Seneca, MO
64865

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

(913) 859-8107

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Comments

Areas of Decatur are having internet issues right now. We are working on it and estimate services to be restored by noon. Sorry for the inconvenience and thank you for your patience.
In observance of President Day our office will be closed on Monday, February 21st. We will be back in the office on Tuesday, February 22nd.
We wanted to let you know what we have been up to the last year - New Owners as of March 1st 2021, went to work with local community leaders and received a fiber grant in Cleveland County, upgrading electronics, upgrading long distance, introduced a new product called Managed WIFI that uses WIFI 6 technology and has virus protection, frustrated with some outages and working to get a 3rd route out of Cleveland County to prevent future outages caused by carriers. It was quite a year. This year we are already working on grants to get fiber to the home in other areas of Cleveland County and Decatur. We continue to meet and enjoy the members of the communities we serve, excited by the thought that in a year many people will be on fiber. We at ARK-O know there are great needs out there and we are working to solve the internet based needs. The upgrades may not happen as quickly as everyone, including us, would like but we are working to make a better network for everyone. Thank you for your support in past years and continued support in the future.
Happy New Year! Our office will be closed Thursday, Dec 30th at 12 and reopen Monday Jan 3rd. Have a great new year celebration and be safe.
ARK-O wishes you a Merry Christmas! May your holidays be wonderful. Our offices will be closing at noon today, Dec 23. We will be back in on Monday, Dec 27th.
Internet is down in Cleveland County. We are working on it and have contacted the other corresponding companies. We will keep you updated as we receive updates from our backhaul companies. Sorry for all the troubles.
Staking is completed for the fiber project in Rison and Kingsland, AR. This step locates utilities and easements. Then that data is converted into maps and bid packages for contractors. We are on schedule for the project; planning to start installing fiber by early 2022. The project is planned to be completed by August of 2022. As we hit milestones, we will update the page. The beginning of the project is hard to see progress, but we are moving steadily towards better connectivity for Cleveland County. Excited about our progress.
Thank you to those that have given all and those that are willing to!
Internet in Cleveland County is down right now. Let your friends know we are working on it. We will update you when we have more details.
We will be closed Thursday and Friday, November 25-26th in observance of Thanksgiving. Have a wonderful holiday weekend. We will resume normal business hours Monday, November 29th. If you need assistance please call 913-859-8107.
The long distance for Cleveland County is having trouble. Residents can receive calls, but the carrier that takes them out of the county is having trouble with calls that originate in Cleveland County. We working with the other carrier to get this resolved.
To all those who have served, and those who continue to serve… Happy Veterans Day!