Erie County Department of Social Services

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Erie County Department of Social Services The Department of Social Services is responsible for administering social services programs to indivi

The Erie County Department of Social Services (ECDSS) uses social media to inform the residents of Erie County about the services provided by ECDSS and other community partners. Please note that this is a moderated online discussion site and subject to New York State Public Records Laws, e-discovery laws, and related policies. Under the Children’s Online Privacy Protection Act of 1998, persons und

er the age of 13 years old are not allowed to submit questions or comments. ECDSS reserves the right to delete posts and comments counter to our social media purpose and guidelines. The following are examples of unacceptable social network content and comments, but is not intended to be all-inclusive:
• Vulgar, profane, or abusive language or content;
• Personal or obscene attacks of any kind;
• Offensive terms targeting individuals or groups;
• Content that promotes or perpetuates discrimination on the basis of race, creed,
color, age, religion, gender, marital status, national origin, source of income,
disability, or sexual orientation;
• Solicitations of business or links to any site;
• Partisan campaign-affiliated commentary;
• Infringement on copyrights or trademarks, and;
• Confidential or non-public information. The opinions, comments, posts, and links shared on this social media site do not reflect the opinions and positions of the Erie County Department of Social Services, Erie County government, its leadership or staff. If you have any questions regarding this moderated discussion site, please contact the ECDSS Community Coordinator at (716) 858-7511.

HEAP is changing with the seasons.  Regular and Emergency Benefits closed on April 7th.  All applications received to da...
08/04/2025

HEAP is changing with the seasons.

Regular and Emergency Benefits closed on April 7th. All applications received to date will be processed normally.

Cooling Assistance Program will open on Monday, April 15th. A documented medical condition is required to qualify for the 2024-2025 HEAP Cooling benefit.

Visit Erie.gov/heap/cooling-benefits for more information or call the HEAP hotline at 716-858-7644.

07/04/2025
07/04/2025
WE'RE BACK - DSS HEAP and DSS Emergency Services will be returning to their normal location at 460 Main Street on Wednes...
04/02/2025

WE'RE BACK - DSS HEAP and DSS Emergency Services will be returning to their normal location at 460 Main Street on Wednesday, February 5th.

Thank you for your patience today!

New York State SNAP Recipients Are Being Targeted with Scam Calls and Text Messages That Look Like Official Phone Number...
21/01/2025

New York State SNAP Recipients Are Being Targeted with Scam Calls and Text Messages That Look Like Official Phone Numbers. Official Callers Will NEVER Ask For Your Account Information. You Should NEVER Provide Your Account Information to Any Callers.

To Lock Your Account
Go To: https://otda.ny.gov/ebtscam
or Call the number on the back of your card.

Social Services will be closed at 3PM due to the heavy snow and extreme cold.  If you are in immediate need of shelter, ...
21/01/2025

Social Services will be closed at 3PM due to the heavy snow and extreme cold.

If you are in immediate need of shelter, please call 211 for assistance finding shelter.

21 Jan 2025: Due to weather conditions, the County Executive has declared an early county office closure today at 3:00 PM. If you have a scheduled appointment after 3 PM, please contact the respective office to reschedule.

More information & contact info: erie.gov

Our ECDSS offices will be closed today, 1/20/2025. We will reopen tomorrow, Tuesday 1/21/2025 for our normal business ho...
20/01/2025

Our ECDSS offices will be closed today, 1/20/2025. We will reopen tomorrow, Tuesday 1/21/2025 for our normal business hours.

15/01/2025

❄️ "Code Blue" is Buffalo & Erie County's emergency plan to provide shelter for homeless in dangerously cold conditions. If you know someone in need of refuge, direct them to a shelter or call 211.

Today's info (Jan. 15): mailchi.mp/e8e2223d5c1f/code-blue-32-tonight-1127-in-buffalo-erie-co-17437912
Details at Code Blue Buffalo / WNY Coalition for the Homeless / wnycoalitionforthehomeless.org/codebluebuffalo.html
Additional resources to help protect you, your family, & pets: erie.gov/winter


Cc: Erie County Department of Health (ECDOH), Erie County Department of Social Services, 211 Western New York

ECDSS offices will be closed on Thursday, January 9, 2025, as part of a National Day of Mourning to honor the life and l...
08/01/2025

ECDSS offices will be closed on Thursday, January 9, 2025, as part of a National Day of Mourning to honor the life and legacy of President Carter.

If you have a Fair Hearing scheduled tomorrow, 1/9/25, they will continue as scheduled.

If you have an appointment scheduled with an Erie County office or service on Thursday, please contact that office to reschedule.
For contacts and other information, visit: https://www3.erie.gov/socialservices/

Erie County offices will be closed on Thursday, January 9, 2025, as part of a National Day of Mourning to honor the life and legacy of President Carter.

Please note that all federal offices will be closed, as well as all post offices and stock markets.

If you have an appointment scheduled with an Erie County office or service on Thursday, please contact that office to reschedule.

For contacts and other information, visit: erie.gov

Erie County Department of Social Services is currently seeking proposals from qualified applicants interested in providi...
08/01/2025

Erie County Department of Social Services is currently seeking proposals from qualified applicants interested in providing summer Primetime Programming.

A total of $10,000 is potentially available per funding request for local not-for-profit agencies and local youth bureaus to provide community summer programming in 2025. Multiple providers will be selected.

Sealed bids shall be submitted by 2/5/2025.

For more information: https://www3.erie.gov/purchasing/requests-proposals-construction-bids

Address

NY

Opening Hours

Monday 08:00 - 16:00
Tuesday 08:00 - 16:00
Wednesday 08:00 - 16:00
Thursday 08:00 - 16:00
Friday 08:00 - 16:00

Telephone

(716) 858-8000

Alerts

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