ENSTAR Natural Gas Company

01/06/2026

We’re experiencing higher-than-usual call volume today...thank you for your patience!

If you’re calling to make a payment, you can skip the wait by paying online at www.enstarnaturalgas.com or through your MyENSTAR account.

You can also contact us by email at [email protected].

As always, if you suspect a natural gas leak, contact ENSTAR’s emergency dispatch 1-844-SMELL GAS (1-844-763-5542).

01/06/2026

Before you dig or otherwise disturb the ground, Alaska law requires a locate request at least two business days before starting any digging project.

A locator will mark the underground utility lines on your property, so you know exactly where it's safe to dig. Whether it's regrading a driveway, putting in a garden, or adding a fence, one call or click keeps everyone safe.

Click or call Alaska811 before every dig, every time.

https://youtu.be/uk94j8dAArU?si=zvU5a8CWwIwAKrYT

Before you dig or otherwise disturb the ground, Alaska law requires a locate request at least two business days before starting any digging project.A locator...

29/05/2026

Planning a yard DIY this summer? Whether you're putting up a fence, planting trees, or building a deck, take one free step before touching that shovel.

We break down five everyday summer projects that require a utility locate request before you dig. Some of them might surprise you!

Read it here: https://www.adn.com/sponsored-content/2025/06/30/call-811-before-starting-a-project/

Click or call Alaska811 before every dig, every time.

SPONSORED: Avoid a costly mistake this season - call 811 before beginning any of these 5 DIYs and celebrate the summer safely.

27/05/2026

Summer construction season is here. Before you dig or break ground (anywhere, for any reason), click or call Alaska811 first.

It's free, required by Alaska law, and takes less than five minutes.

Failure to call can result in state fines up to $1,000 and federal fines up to $200,000 per violation.

Visit www.811ak.com to request a locate online or call 811.

25/05/2026

Today, we honor the men and women who gave their lives in service to this country. ENSTAR offices are closed Monday, May 25, in observance of Memorial Day. We will resume normal business hours on Tuesday, May 26.

For gas emergencies, our 24-hour line is always available: 1-844-SMELL GAS (1-844-763-5542).

22/05/2026

Early mornings, all weather, every season. Spotted in the field: a fresh meter installation in progress.

These upgrades happen steadily across Southcentral Alaska, in the same neighborhoods our teams call home, keeping the system running reliably for the long haul.

Shoutout to the crews making it happen.

20/05/2026

ENSTAR offices will be closed on Monday, May 25, in observance of Memorial Day. We will resume normal business hours on Tuesday, May 26.

For gas emergencies, our 24-hour line is always available: 1-844-SMELL GAS (1-844-763-5542).

18/05/2026

From engineering and IT to customer service and communications, the ENSTAR team was out in full force for the Anchorage Chamber of Commerce's 2026 Citywide Cleanup this past Saturday!

Together, we focused our efforts around our Anchorage offices, rolling up our sleeves to get the surrounding areas looking their best for the summer season.

Check out some photos of our team in action!

15/05/2026

Once the sun stays up, Southcentral gets busy fast. You've probably already noticed our crews out there.

Summer is when we do the bulk of our maintenance and infrastructure work, which means more ENSTAR employees and contractors out in your neighborhoods and along your roads. These are your neighbors and ours, just doing their jobs.

If you spot orange cones or an ENSTAR vehicle pulled over, please slow down and give them some room. It helps everyone get home safely.

We appreciate you sharing the road and looking out for one another while we get this work done.

School's almost out and summer is just getting started. Enjoy!

13/05/2026

As you gear up for summer projects, keep these safety tips in mind from our latest statement insert:

✅You’ll be seeing more of us out this summer! If you see a crew in your neighborhood, feel free to ask for ID. Our employees always carry identification and drive marked ENSTAR vehicles.

✅Planning outdoor projects? Contact Alaska811 before you dig or disturb the ground. It’s free, it's the law, and helps prevent costly and dangerous damage to underground utilities.

✅ Keep your monthly payments consistent all year long by signing up for Budget Billing. Just make sure to enroll by July 31!

Find the full guide in your latest statement or visit https://www.enstarnaturalgas.com/customer-resources/ to view the May insert.