Virginia Natural Gas

Virginia Natural Gas Welcome to the Virginia Natural Gas page! Page monitored: Mon - Fri; 8AM - 5:30PM. To report a gas leak, call: 1-877-572-3342. Do not report on Facebook.

Virginia Natural Gas serves more than 275,000 residential, commercial and industrial customers in southeastern Virginia. Based in Virginia Beach, Virginia Natural Gas is one of the fastest growing natural gas distribution companies in the country and is known for its outstanding customer service.

Mission: Virginia Natural Gas ensures the safe, reliable delivery of natural gas to Virginia customers.

During this season of giving, we’re thanking our paperless billing customers by automatically entering them into weekly ...
11/20/2020

During this season of giving, we’re thanking our paperless billing customers by automatically entering them into weekly drawings for a chance to win a $200 gift card!
Learn More: www.virginianaturalgas.com/sweepstakes

Continuing our pledge to invest in local area HBCUs, Virginia Natural Gas and its parent, Southern Company, are donating...
11/20/2020

Continuing our pledge to invest in local area HBCUs, Virginia Natural Gas and its parent, Southern Company, are donating $220,000 to Norfolk State University to support investments in critical information technology infrastructure upgrades. The gift is part of Southern Company Foundation and its subsidiaries’ $50 million HBCU Initiative, awarding grants to support technology for 21 historically black colleges and universities. We are honored to partner with some of the country’s top institutions of higher learning as we invest in the next generation of technology leaders. Learn more http://ow.ly/d6sn50CqACc.

Virginia Natural Gas and its parent, Southern Company, are donating $500,000 to Hampton University- Official to support ...
11/19/2020

Virginia Natural Gas and its parent, Southern Company, are donating $500,000 to Hampton University- Official to support investments in critical information technology infrastructure upgrades. The gift is part of Southern Company Foundation and its subsidiaries’ $50 million HBCU Initiative, awarding grants to support technology for 21 historically black colleges and universities. We are honored to partner with some of the country’s top institutions of higher learning as we invest in the next generation of technology leaders. Learn more http://ow.ly/AQrd50Cpk6m

Three Virginia Natural Gas employees who have served in the U.S. military were honored for their service when they were ...
11/18/2020

Three Virginia Natural Gas employees who have served in the U.S. military were honored for their service when they were presented a special handmade quilt by the Not Forgotten – Quilts of Valor Foundation. The foundation’s mission is to cover service members and veterans touched by war with comforting and healing handmade Quilt of Valor. Also during the presentation, VNG made a donation to the foundation as part of the company’s long tradition of supporting veterans, active-duty military and their families. Thank you to not only our employees who have served, but to those who have served and continue to serve.

It might be a chilly start, but it’s a beautiful morning in Phoebus! Happy Saturday Hampton Roads!
11/14/2020

It might be a chilly start, but it’s a beautiful morning in Phoebus! Happy Saturday Hampton Roads!

11/13/2020
Virginia Department of Mines, Minerals & Energy

Virginia Natural Gas is honored to be the recipient of the Environmental Stewardship Award from the Virginia Department of Mines, Minerals & Energy and the Virginia Oil and Gas Association, VOGA for working to reduce greenhouse emissions through the purchase of Differentiated natural gas.

VNG also received three other awards including Local Distribution Company of the Year (LDC), the fourth time the energy company has received the honor.

2019 Virginia Gas and Oil Industry Awards- Excellence in Environmental Stewardship. Congratulations to Virginia Natural Gas #DMME Virginia Oil and Gas Association, VOGA Check out all the winners here:
http://ow.ly/gTbP50CiPsG

To those who have served, including many of our Virginia Natural Gas team members, and those who continue to serve, we s...
11/11/2020

To those who have served, including many of our Virginia Natural Gas team members, and those who continue to serve, we say thank you and happy Veterans Day.

VNG is continuing its long tradition of supporting veterans, active-duty military and their families in the region, by donating $35,000 to local agencies that provide assistance to these key members of our community. Donations will be made to the USO of Hampton Roads and Central Virginia, United Way of South Hampton Roads– Mission United, The Honor Foundation, American Red Cross Virginia Region, Not Forgotten – Quilts of Valor, and the Armed Services YMCA Hampton Roads. READ more at http://ow.ly/Mxo650ChPaM.

Virginia Natural Gas is honored to be the recipient of four Virginia Department of Mines, Minerals & Energy Awards from ...
11/09/2020

Virginia Natural Gas is honored to be the recipient of four Virginia Department of Mines, Minerals & Energy Awards from the Virginia Oil and Gas Association, VOGA. The awards include Local Distribution Company of the Year (LDC), the fourth time the energy company has received the honor.

Along with the LDC of the Year award, Virginia Natural Gas also received the Excellence in Outreach Innovation Award for its enhanced communication platform, Keep Me Informed (KMI), the Community Outreach Award for the charitable giving and volunteerism efforts through the Something in the Water festival and the Environmental Stewardship Award for working to reduce greenhouse emissions through the purchase of Differentiated natural gas. READ more at http://ow.ly/fhFa50CfEO1

If you’re facing financial challenges due to COVID-19, there are energy assistance options available to help pay your bi...
11/05/2020

If you’re facing financial challenges due to COVID-19, there are energy assistance options available to help pay your bill. The federal Low-Income Home Energy Assistance Program (LIHEAP) helps those in need pay their heating expenses. Open enrollment is underway now through Nov. 13. Learn more about eligibility: http://ow.ly/peO450C4d3Y

A new report by Consumer Energy Alliance confirms that #NaturalGas is the most reliable and affordable source of energy ...
11/03/2020

A new report by Consumer Energy Alliance confirms that #NaturalGas is the most reliable and affordable source of energy saving Virginia families and businesses more than $14 billion over a decade and reaffirms the need for infrastructure investment to encourage economic growth across Hampton Roads and the state. Read the report at http://ow.ly/2oL450C48JO

Don't forget to turn your clocks back this weekend! Here is your chance to get back that hour of sleep you lost this pas...
10/31/2020

Don't forget to turn your clocks back this weekend! Here is your chance to get back that hour of sleep you lost this past spring. Daylight Saving Time officially ends Sunday, Nov. 1, at 2 a.m., so don't forget to "fall back" and set your clocks back one hour!

Looking for ways to conserve energy? Virginia Natural Gas has the answers! Take our FREE online home energy audit and re...
10/30/2020

Looking for ways to conserve energy? Virginia Natural Gas has the answers! Take our FREE online home energy audit and request your FREE weatherization kit in the mail! Learn more at http://ow.ly/OkG450C5pLs #NationalWeatherizationDay

Hello neighbors! Virginia Natural Gas is now on Nextdoor! With the kickoff of the new partnership, VNG will be the first...
10/29/2020

Hello neighbors! Virginia Natural Gas is now on Nextdoor! With the kickoff of the new partnership, VNG will be the first energy provider in Virginia to use the digital communications tool to share important news relevant to the neighborhoods we serve, such as road closures, scheduled maintenance, community events, or the rare public safety issue.

We look forward to communicating with you on Nextdoor! Learn more at http://ow.ly/Qww950C6laU.

With the approach of winter, more Virginians are turning to reliable and affordable #naturalgas to stay warm. A new repo...
10/28/2020
Natural Gas Saved Virginia Families and Businesses $14 Billion Over Decade

With the approach of winter, more Virginians are turning to reliable and affordable #naturalgas to stay warm. A new report by Consumer Energy Alliance confirms the benefits of natural gas for Virginia families and businesses across Hampton Roads.

Virginia’s families and businesses saved more than $14 billion over a decade thanks to low-cost natural gas and expanded energy infrastructure.

If you’re facing financial challenges due to COVID-19, there are energy assistance options available to help pay your bi...
10/27/2020

If you’re facing financial challenges due to COVID-19, there are energy assistance options available to help pay your bill. The federal Low-Income Home Energy Assistance Program (LIHEAP) helps those in need pay their heating expenses. Open enrollment is underway now through Nov. 13. Learn more about eligibility: http://ow.ly/peO450C4d3Y

At Virginia Natural Gas, we’re committed  to supporting our diverse small business community. Through our Supplier Diver...
10/26/2020

At Virginia Natural Gas, we’re committed to supporting our diverse small business community. Through our Supplier Diversity Program, VNG has purchased more than $31.1 million in goods and services from diverse businesses so far this year, an increase of 53% over the same time frame in 2019. We have also conducted virtual training since April to small business owners like Joe Clark, owner of C&S Hauling in Newport News, to help guide them through the process of becoming a business partner with VNG. Learn more at http://ow.ly/4dRk50C2Nyg.

As we observe Careers in Energy Week, did you know that less than 14% of engineers in the energy industry are female? Am...
10/21/2020

As we observe Careers in Energy Week, did you know that less than 14% of engineers in the energy industry are female? Amanda Bouchonville has worked as an engineer in the energy industry for eight years, the past four at Virginia Natural Gas working on the company’s pipeline replacement program, and just recently promoted to Program manager. “There are a lot of opportunities for women in this industry. I encourage any young woman interested in science to load up on STEM classes and follow their dream. I enjoy what I do and making a difference for the customers we serve.” #CareersinEnergyWeek #WomeninEnergy

In recognition of Careers in Energy Week, read how one Virginia Natural Gas team member, Myriah Brooks, went from intern...
10/19/2020

In recognition of Careers in Energy Week, read how one Virginia Natural Gas team member, Myriah Brooks, went from intern to employee and landed her dream job. http://ow.ly/fanw50BWLTP #CareersInEnergy

Know someone having trouble paying their energy bills? As the temperatures start to lower, thermostats tend to go up, wh...
10/12/2020

Know someone having trouble paying their energy bills? As the temperatures start to lower, thermostats tend to go up, which can make it difficult for some household budgets to keep up with the demands of using more energy. The federal Low-Income Home Energy Assistance Program (LIHEAP) helps those in need pay their heating expenses. Open enrollment takes place Oct. 13 through Nov. 13. Learn more at http://ow.ly/wNK650BQeEv

Good morning and happy Friday! Who else was lucky enough to catch the beautiful sunrise this morning! #BeachLife #Coasta...
10/09/2020

Good morning and happy Friday! Who else was lucky enough to catch the beautiful sunrise this morning! #BeachLife #CoastalLiving

During National Hispanic Heritage Month, we join Americans in recognition and celebration of the positive impacts the La...
10/03/2020

During National Hispanic Heritage Month, we join Americans in recognition and celebration of the positive impacts the Latinx and Hispanic communities have made in our society and culture. At Virginia Natural Gas, we strive each day to value, include, and engage our diverse workforce as we deliver clean, safe, reliable, and affordable natural gas to our customers.

Fun Fact in History: On this day in 1849, Virginia Natural Gas, known then as Norfolk Gas Light Company, lit the first g...
10/01/2020

Fun Fact in History: On this day in 1849, Virginia Natural Gas, known then as Norfolk Gas Light Company, lit the first gas street light. 171 years later, Virginia Natural Gas is still safely and reliably delivering clean and affordable #naturalgas to our customers across Coastal Virginia!

09/30/2020
Southern Company

Virginia Natural Gas is proud of its partnership with The Nature Conservancy to help restore the longleaf forest ecosystem in Southeast Virginia, where the red-cockaded woodpecker calls home.

Your red-cockaded woodpecker, our comeback kid. U.S. Fish and Wildlife Service announced a submission to downlist the small but important resident of the longleaf pine ecosystem from endangered to threatened. We are proud to continue work with the USFWS Southeast Region, National Fish and Wildlife Foundation and others to protect this vital species.

An underground utility line is damaged once every three minutes nationwide. Call 811 to request professional crews to id...
09/29/2020

An underground utility line is damaged once every three minutes nationwide. Call 811 to request professional crews to identify and mark underground lines for free BEFORE beginning any digging project - large or small.

Virginia Natural Gas continues to make meaningful investments in critical infrastructure upgrades essential to providing...
09/28/2020

Virginia Natural Gas continues to make meaningful investments in critical infrastructure upgrades essential to providing reliable service to our customers as well as taking advantage of low commodity prices as we head into the colder winter months. Because of these investments, VNG has been able to reduce costs and drive efficiencies, saving customers an estimated $2.5 million in natural gas costs. Learn more at http://ow.ly/41f250BDtc6.

Team members from Virginia Natural Gas braved the rain to volunteer with the YMCA at JT's Camp Grom and the Peninsula Ag...
09/25/2020

Team members from Virginia Natural Gas braved the rain to volunteer with the YMCA at JT's Camp Grom and the Peninsula Agency On Aging for the United Way Day of Caring. Volunteers helped clean areas of Virginia Beach and paint friendship rocks, as well as cut grass, weed and trim trees and hedges. #VNGCares

Team members from Virginia Natural Gas volunteered with Hampton Roads Community Action Program at Aberdeen Elementary Sc...
09/23/2020

Team members from Virginia Natural Gas volunteered with Hampton Roads Community Action Program at Aberdeen Elementary School as part of the United Way Day of Caring. Volunteers planted flowers, trimmed hedges, moved school equipment, and made outdoor stairwells safe for students. #VNGCares

Investing in clean energy like renewable natural gas and hydrogen has the potential to drive a carbon-neutral future whi...
09/22/2020

Investing in clean energy like renewable natural gas and hydrogen has the potential to drive a carbon-neutral future while keeping prices affordable. Learn more this National Clean Energy Week! #NCEW20
Learn more: nationalcleanenergyweek.org/about/

With the start of autumn, now is the perfect time to contact your natural gas contractor to schedule your heating system...
09/22/2020

With the start of autumn, now is the perfect time to contact your natural gas contractor to schedule your heating system checkup. You might be turning the heat on soon so make sure your systems are operating at peak performance to keep utility bills low. And don’t forget to change those filters! Click http://ow.ly/S6xd50BxR0I for more energy savings tips. #EnergySaving

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Virginia Natural Gas serves more than 300,000 residential, commercial and industrial customers in southeastern Virginia. Based in Virginia Beach, Virginia Natural Gas is one of the fastest growing natural gas distribution companies in the country and is known for its outstanding customer service.

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Virginia Natural Gas, What is the estimated timeline for completion AND restoration of our property to its original condition in the Northampton area of Hampton, VA? The cheap fill dirt/cinders are washing away into the gutters. Who is going to clean this? When? Also, I have a new hole in my yard that requires to be filled with TOPSOIL, before someone gets hurt! Remember; Safety First! One more thing, there is an unused empty work trailer parked on Londonshire Terrace (with cones). It has been parked (and not used) in the same location for many weeks. Can it be moved to a safer location? I believe the City of Hampton has an ordinance about extended parking of commercial vehicles on city streets. THIS VEHICLE IS NOT BEING USED! IT IS BEING STORED!
Is Virginia Natural Gas webpage down? Unable to login on webpage.
Hi, I'm posting this on your page as a last resort, since all other avenues of communication have been a complete failure. I have been trying to have my bill corrected since 13 Feb 2020. I paid $607.68 via phone 9 months ago, yet it has not been reflected on my monthly statements. I provided a receipt that shows proof of payment via email. I have called & emailed ([email protected]) numerous times since February. Each time the phone rep apologizes and assures me that my account will reflect my previous payment within 48hrs, yet that has not happened in 9 months. It has become a very stressful and frustrating situation. As an active duty military member, I pride myself on ensuring that I keep my word and follow through with my promised actions. It is disappointing that I have been continually let down by your company. Thank you for your time.
The digger your crew is using at Leonard Rd and Tidewater Dr in Norfolk is being stored in a bad location. It makes it difficult for residents who are leaving Oakdale Farms via Leonard Rd to see the traffic coming from the left on Tidewater Dr. As you can see you need to pull past the stop bar to see traffic which puts the front of the car in a lane of travel. Can it please be stored somewhere else or can you advise me on who to contact?
Hi, I had a contractor of yours come on to my property unannounced. He stated that he was checking the gas meter when I approached him. We put up fences for privacy and security, and while I understand the need for you all to check your equipment, a courtesy knock, call, text or letter is needed. There is nothing okay with strangers opening gates and entering property unannounced, especially when pets and children may be present. I think the guy was from Stillman.
Convenience fee my ass! So stupid a big utility company like you has a third party vendor taking some of our money. Wonder who got a kickback for that dumb ass move? You can bet someone did. Makes no sense at all.
Are you charging those of us who pay our bills on time for those who've found themselves unemployed right now? My wife and I are FURIOUS about our budget doubling for the summer months and nothing in our history justifies it.
Has your company LOST their ever loving minds? We just got our "new" gas budget, which YOU doubled!!!! We don't use gas for May, June, July, August, September and usually not even for November and yet you've DOUBLED our budget. We don't want to be paid $500 ahead for the winter!!!
It's time VNG customers raised their voices to complain about bill payment options. To charge a fee to set up an ACH debit or pay with a credit/debit card is ridiculous. No other company with whom I've ever done business - with the exception of insurance companies - has charged a fee to make a payment.
Yes,we don't have natural gas but we got a suspicious letter from Pivotal Home Solutions trying to sell us a repair contract..They also used your triangular logo at the top posing as if they were you..Thought you might like to know .😕
The Gas Company is refusing to turn on my daughters gas, which she needs for heat and cooking. They are saying they are not allowed to because of the Governors Executive Order. Isn’t heat and the ability to cook, “Essential Services”? My daughter is a Registered Nurse in Hampton. She can’t take care of others if she can’t take care of herself first! Please help my daughter get heat in her home.
Very frustrated with VNG, they dug up the sidewalks on my street and portions of the street to put in new gas lines, 9 months later still have sidewalks that have not been repaired, and areas of the street where a poor job of putting down the asphalt has resulted in ruts in the street. Not sure who is doing the QA on their part, but would like the street and sidewalks back in the condition of before they started their work.