Office of Unified Communications

Office of Unified Communications DC911 and DC311
(1)

The OUC provides centralized, District-wide coordination and management of public safety voice radio technology and other public safety wireless communication systems and resources.

OUC and DC Office of the Chief Technology Officer will be hosting a virtual DC 311 Resident Engagement Session as part o...
08/13/2026

OUC and DC Office of the Chief Technology Officer will be hosting a virtual DC 311 Resident Engagement Session as part of our citywide effort to shape the next generation of the District's 311 mobile application.

Join us!

🗓️ Thu, Aug 20
🕐 1:00PM - 2:00PM
🔗 http://s.dc.gov/311-App-Sessions

Last week, our Heroes in Headsets received 16,815 calls for service for police, fire, and EMS, and handled 150 text-to-9...
08/10/2026

Last week, our Heroes in Headsets received 16,815 calls for service for police, fire, and EMS, and handled 150 text-to-911 sessions with 91.80% of calls answered in 20 seconds or less.

Washington, DC is PulsePoint Foundation connected!1️⃣ Learn CPR2️⃣ Download the PulsePoint Mobile App3️⃣ Be a Life Saver
08/07/2026

Washington, DC is PulsePoint Foundation connected!

1️⃣ Learn CPR
2️⃣ Download the PulsePoint Mobile App
3️⃣ Be a Life Saver

Last week, our Heroes in Headsets received 16,520 calls for service for police, fire, and EMS, and handled over 120 text...
08/03/2026

Last week, our Heroes in Headsets received 16,520 calls for service for police, fire, and EMS, and handled over 120 text-to-911 sessions with 90.16 % of calls answered in 20 seconds or less.

The Washington Metropolitan Police Dept.'s Students Taking Another Route to Success (STARS) program is a 6-week initiati...
07/31/2026

The Washington Metropolitan Police Dept.'s Students Taking Another Route to Success (STARS) program is a 6-week initiative, focused on team building and self-awareness for at-risk youth. This week, program participants visited the OUC to learn more about emergency communications in the nation's capital.

Today, OUC hosted its latest Prospect Day, which provides the opportunity for Telecommunicator Equipment Operator applic...
07/31/2026

Today, OUC hosted its latest Prospect Day, which provides the opportunity for Telecommunicator Equipment Operator applicants to complete the CritiCall Pre-Employment Assessment, participate in on-the-spot interviews, and tour its state-of-the-art facility.

Thank you to everyone who participated in yesterday's 311 App Resident Engagement session. Missed this session? Join our...
07/23/2026

Thank you to everyone who participated in yesterday's 311 App Resident Engagement session.

Missed this session? Join our last one!
📅 Sat, August 1
⏰11am-1pm
📍Columbia Heights Community Center

Register: http://s.dc.gov/311-App-Sessions
DC Office of the Chief Technology Officer

Thank you to the residents, community leaders, and partners who participated in this weekend's 311 App Resident Engageme...
07/21/2026

Thank you to the residents, community leaders, and partners who participated in this weekend's 311 App Resident Engagement session.

Missed this session? Join the next!
📅 Wed, July 22
⏰6pm-8pm
📍 DC Dept. of Employment Services

Register: http://s.dc.gov/311-App-Sessions
DC Office of the Chief Technology Officer

Thank you to the residents, community leaders, and partners who participated in this week's 311 App Engagement session.M...
07/16/2026

Thank you to the residents, community leaders, and partners who participated in this week's 311 App Engagement session.

Missed this session? Join the next!

📅 Sat, July 18
⏰ 11am-1pm
📍 Barry Farm Recreation Center

Register: http://s.dc.gov/311-App-Sessions
DC Office of the Chief Technology Officer

Mayor Bowser's District Leadership Academy is a six-week fellowship where participants receive professional development ...
07/14/2026

Mayor Bowser's District Leadership Academy is a six-week fellowship where participants receive professional development and valuable work experience. Throughout the program, fellows visit different agencies to learn about the wide range of work done by District government. Recently, OUC welcomed 40 fellows for a tour and Q&A session focused on career opportunities and succeeding in public service.

Address

Washington D.C., DC

Telephone

+12027300524

Website

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