Taxpayer Advocate Service

Taxpayer Advocate Service The Taxpayer Advocate Service (TAS) is your voice at the IRS. Learn more at: www.taxpayeradvocate.irs.gov. Due to taxpayer privacy concerns, public comments on our Timeline will be removed.

TAS does not collect comments or messages on this site. TAS ASSISTANCE Do you need tax help? See if you qualify for TAS services: www.taxpayeradvocate.irs.gov/about-us/learn-more-eligibility. If you qualify, your Local Taxpayer Advocate will do everything they can to resolve your problem. REACHING TAS You can find the address and phone number for your local Taxpayer Advocate Service office at www.irs.gov/advocate/local-taxpayer-advocate. You can also: • Call our toll-free line at 1-877-777-4778 • Complete Form 911, Request for Taxpayer Advocate Service Assistance (And Application for Taxpayer Assistance Order), at www.irs.gov/pub/irs-pdf/f911.pdf, or request it by phone at 1-800-829-3676 • Ask an IRS employee (in person or over the phone) to complete the form on your behalf For more information, visit www.taxpayeradvocate.irs.gov.

Mission: As an independent organization within the IRS, we help taxpayers resolve problems with the IRS and recommend changes that will prevent the problems. The Taxpayer Advocate Service (TAS) is your voice at the IRS. You can learn more at: www.taxpayeradvocate.irs.gov. Our job is to ensure that every taxpayer is treated fairly, and that you know and understand your rights. We offer free help to guide you through the often-confusing process of resolving your tax problems that you haven’t been able to solve on your own. Remember, the worst thing you can do is nothing at all!

Operating as usual

Employers: You can avoid penalties and help combat fraud by meeting the Feb. 1, 2021 deadline to submit Form W-2 and oth...
01/22/2021

Employers: You can avoid penalties and help combat fraud by meeting the Feb. 1, 2021 deadline to submit Form W-2 and other wage statements. go.usa.gov/xAXYz

Taxpayer Advocate Service understands that taxpayers are real people, with real tax issues. For 20 years, Taxpayer Advoc...
01/21/2021

Taxpayer Advocate Service understands that taxpayers are real people, with real tax issues. For 20 years, Taxpayer Advocate Service has made advocating for taxpayer issues a priority, while continuing to strengthen taxpayer rights. Learn more about the Taxpayer Advocate Service and how we've helped over 4.5 million taxpayers get resolution with real IRS issues. www.taxpayeradvocate.irs.gov

You may experience longer wait times due to an increase in call inquiries. Taxpayer Advocate Service is taking steps to ...
01/21/2021

You may experience longer wait times due to an increase in call inquiries. Taxpayer Advocate Service is taking steps to reduce hold times and appreciates your patience. go.usa.gov/xAvUB

Have you received a notice from the #IRS? Get help understanding your #IRSletter: go.usa.gov/xAcE6. #taxes
01/20/2021

Have you received a notice from the #IRS? Get help understanding your #IRSletter: go.usa.gov/xAcE6. #taxes

You may experience longer wait times due to an increase in tax #refund status call inquiries. Taxpayer Advocate Service ...
01/20/2021

You may experience longer wait times due to an increase in tax #refund status call inquiries. Taxpayer Advocate Service is taking steps to reduce hold times and appreciates your patience. go.usa.gov/xAvUB

The #IRS has now opened up enrollment in the Identity Protection PIN, or IP PIN, program to anyone who has a Social Secu...
01/20/2021

The #IRS has now opened up enrollment in the Identity Protection PIN, or IP PIN, program to anyone who has a Social Security number or an Individual Taxpayer Identification Number, often called an ITIN. Find out if you should consider getting one and how to apply. go.usa.gov/xAnyc

Have an unresolved tax problem with the #IRS? @YourVoiceAtIRS is offering free  #taxhelp during the virtual Problem Solv...
01/20/2021

Have an unresolved tax problem with the #IRS? @YourVoiceAtIRS is offering free #taxhelp during the virtual Problem Solving Day event for #NewYork and #NewJersey taxpayers - Wednesday, Jan. 20, 2021, 9 a.m. - 4 p.m. Get details: go.usa.gov/xAcBe.

The Taxpayer Advocate Service is currently experiencing a spike in call volume. As a result, you may experience lengthy ...
01/20/2021

The Taxpayer Advocate Service is currently experiencing a spike in call volume. As a result, you may experience lengthy wait times while trying to contact an advocate. Typically, the longest hold times are early mornings. We apologize for these delays and are taking steps to reduce hold times to better serve you. https://go.usa.gov/xAvUB

By law, unemployment compensation is taxable and must be reported on your 2020 #IRS federal income tax return. Visit Tax...
01/19/2021

By law, unemployment compensation is taxable and must be reported on your 2020 #IRS federal income tax return. Visit Taxpayer Advocate Service for details on this tax topic and others: go.usa.gov/xAq29.

The Taxpayer Advocate Service outlines how unemployment compensation may impact claiming the Earned Income Tax Credit or...
01/19/2021

The Taxpayer Advocate Service outlines how unemployment compensation may impact claiming the Earned Income Tax Credit or #EITC. Read the NTA Blog to learn how this income may change your taxes. go.usa.gov/xArFK

Filing electronically is the safest, fastest, and most accurate way to file your tax return. If you choose to prepare an...
01/19/2021

Filing electronically is the safest, fastest, and most accurate way to file your tax return. If you choose to prepare and file your own tax return, check out these free options to e-file your taxes with the IRS: go.usa.gov/xAVq2.

New tax law changes EITC eligibility. Find out how in the latest @YourVoiceAtIRS EITC Tax Tip: go.usa.gov/xAVxE.
01/19/2021

New tax law changes EITC eligibility. Find out how in the latest @YourVoiceAtIRS EITC Tax Tip: go.usa.gov/xAVxE.

Taxpayer Advocate Service offices are closed today, Jan. 18, 2021, in observance of Martin Luther King Jr. Day. #MLKDay
01/18/2021

Taxpayer Advocate Service offices are closed today, Jan. 18, 2021, in observance of Martin Luther King Jr. Day. #MLKDay

Need to pay your taxes quarterly? The last estimated tax payment for tax year 2020 is due today. Find out how to correct...
01/15/2021

Need to pay your taxes quarterly? The last estimated tax payment for tax year 2020 is due today. Find out how to correctly figure your estimated tax payments with the IRS Form 1040-ES estimated tax package on IRS.gov: https://go.usa.gov/xmeYf.

Need to pay your taxes quarterly? The last estimated tax payment for tax year 2020 is due today. Find out how to correct...
01/15/2021

Need to pay your taxes quarterly? The last estimated tax payment for tax year 2020 is due today. Find out how to correctly figure your estimated tax payments with the IRS Form 1040-ES estimated tax package on IRS.gov: go.usa.gov/xmeYf.

Hear National Taxpayer Advocate Erin M. Collins’ latest concerns on taxpayer issues, #taxreform & matters impacting taxp...
01/15/2021

Hear National Taxpayer Advocate Erin M. Collins’ latest concerns on taxpayer issues, #taxreform & matters impacting taxpayers and the tax community. Subscribe to the weekly NTA blog: taxpayeradvocate.irs.gov/taxnews-information/blogs-nta.

Read the ten “Most Serious Problems Encountered by Taxpayers” as outlined in the National Taxpayer Advocate’s 2020 Annua...
01/15/2021

Read the ten “Most Serious Problems Encountered by Taxpayers” as outlined in the National Taxpayer Advocate’s 2020 Annual Report to Congress. go.usa.gov/xAEd2

The IRS has now opened up enrollment in the Identity Protection PIN ,or IP PIN, program to anyone who has a Social Secur...
01/14/2021

The IRS has now opened up enrollment in the Identity Protection PIN ,or IP PIN, program to anyone who has a Social Security number or an Individual Taxpayer Identification Number, often called an ITIN. Find out if you should consider getting one and how to apply. https://go.usa.gov/xAnyc

The National Taxpayer Advocate’s 2020 Annual Report to Congress includes ten of the Most Serious Problems taxpayers face...
01/14/2021

The National Taxpayer Advocate’s 2020 Annual Report to Congress includes ten of the Most Serious Problems taxpayers face when dealing with the #IRS. Read more about Most Serious Problem # 6: INFORMATION TECHNOLOGY MODERNIZATION. Antiquated technology jeopardizes current and future tax administration, impairing both taxpayer service and enforcement efforts. go.usa.gov/xAEd2

The National Taxpayer Advocate’s 2020 Annual Report to Congress includes ten of the Most Serious Problems taxpayers face...
01/14/2021

The National Taxpayer Advocate’s 2020 Annual Report to Congress includes ten of the Most Serious Problems taxpayers face when dealing with the #IRS.

Read more about Most Serious Problem # 2: TELEPHONE AND IN-PERSON SERVICE. Taxpayers face significant difficulty reaching IRS representatives due to outdated information technology and insufficient staffing. go.usa.gov/xAEd2

Do you know of a systemic issue affecting multiple taxpayers? Report it to the Taxpayer Advocate Service: go.usa.gov/x5Y...
01/14/2021

Do you know of a systemic issue affecting multiple taxpayers? Report it to the Taxpayer Advocate Service: go.usa.gov/x5YJx.

The National Taxpayer Advocate’s 2020 Annual Report to Congress' "Most Serious Problems Encountered by Taxpayers" includ...
01/14/2021

The National Taxpayer Advocate’s 2020 Annual Report to Congress' "Most Serious Problems Encountered by Taxpayers" include: inadequate digital communication options, limitations on the ability of some taxpayers to e-file their tax returns, refund delays attributable to refund fraud filters and more. Read the full report to learn about the top ten most serious problems identified. go.usa.gov/xAEd2

Didn't receive an Economic Impact Payment previously, but you qualify? Find out to claim your payment on your 2020 tax r...
01/14/2021

Didn't receive an Economic Impact Payment previously, but you qualify? Find out to claim your payment on your 2020 tax return. go.usa.gov/xAUXH

As part of the 2020 Annual Report to Congress, National Taxpayer Advocate Erin Collins released the fourth edition of th...
01/13/2021

As part of the 2020 Annual Report to Congress, National Taxpayer Advocate Erin Collins released the fourth edition of the National Taxpayer Advocate’s “Purple Book,” which presents 66 legislative recommendations designed to strengthen taxpayer rights and improve tax administration. go.usa.gov/xAEvr

The National Taxpayer Advocate’s 2020 Annual Report to Congress includes ten of the Most Serious Problems taxpayers face...
01/13/2021

The National Taxpayer Advocate’s 2020 Annual Report to Congress includes ten of the Most Serious Problems taxpayers face when dealing with the IRS. Read more in the full report. go.usa.gov/xAEd2

“During 2020, the COVID-19 pandemic affected almost all facets of our lives, and U.S. tax administration was no exceptio...
01/13/2021

“During 2020, the COVID-19 pandemic affected almost all facets of our lives, and U.S. tax administration was no exception…” says National Taxpayer Advocate Erin Collins. Read her 2020 Annual Report to Congress. go.usa.gov/xAEd4

National Taxpayer Advocate Erin M. Collins today released her 2020 Annual Report to Congress, focusing on the unpreceden...
01/13/2021

National Taxpayer Advocate Erin M. Collins today released her 2020 Annual Report to Congress, focusing on the unprecedented challenges taxpayers faced in filing their tax returns and receiving refunds and stimulus payments during a year consumed by the COVID-19 pandemic. www.taxpayeradvocate.irs.gov/2020AnnualReport

Address


General information

Members of the media, please visit www.taxpayeradvocate.irs.gov/contact-us for more information. Privacy Notice: This service is controlled and operated by a third party and is not an official government website. By interacting with the IRS through this service, you may be providing non-government third parties access to your personal information. The IRS does not keep or share any personally identifiable information that you provide through this service. The IRS strongly discourages you from providing sensitive personally identifiable information (such as your social security number or tax account information) and will delete any comments containing such information without responding. www.irs.gov www.irs.gov/privacy

Opening Hours

Monday 07:00 - 17:00
Tuesday 07:00 - 17:00
Wednesday 07:00 - 17:00
Thursday 07:00 - 17:00
Friday 07:00 - 17:00

Telephone

(877) 777-4778

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