DC Department of Human Services

DC Department of Human Services DHS coordinates and provides a range of services that collectively create the enabling conditions for economic and socially challenged residents of the District of Columbia to enhance their quality of life and achieve greater degrees of self-sufficiency.

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DC Department of Human Services's cover photo

DC Department of Human Services's cover photo

Department of Human Services: AlertPlanContentSummary

Hypothermia Alert is on Today!

The Hypothermia Hotline, 1 (800) 535-7252, is operated by the United Planning Organization (UPO).

Families seeking emergency shelter should go to the Virginia Williams Family Resource Center at 920A Rhode Island Avenue, NE. The shelter operates between the hours of 8 am and 3:30 pm, Monday through Friday (except for holidays and days on which the District government is closed). After 3:30 pm and on weekends, during hypothermia alerts, families should call the Shelter Hotline for transportation to the DC General family shelter or other available family shelter.

Some of the hypothermia severe weather shelters operate from 7:00 pm to 7:00 am during hypothermia alerts only.

Seasonal shelters: Other single adult hypothermia beds will also be available 7:00 pm to 7:00 am. These shelters open at the time of the first hypothermia alert of the season and remain open every day of the hypothermia season. These are seasonal shelters.

Overflow single adult shelters operate only when all other shelters are near capacity.

To read hypothermia plan - http://dhs.dc.gov/dhs/cwp/view,a,3,q,644339.asp

AlertPlanContentSummary Abstract: Hypothermia Alert Plan The Government of the District of Columbia is committed to protecting individuals who are homeless from cold weather injury by meeting the demand for shelter during the hypothermia season. The Mayors Order 2001-161, dated October 31, 2001, …


64 New York Ave NE
Washington D.C., DC

General information

The two main administrations under DHS are: -Family Services Administration -Economic Security Administration

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm


(202) 671-4200



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