FMCS Institute

FMCS Institute Providing skills based training and education in conflict management, specifically designed to meet the challenges of labor-management relations.

The FMCS Institute for Conflict Management delivers conflict resolution training that’s accessible, practical, experience-based and directed towards individuals and small groups of employees and managers. The training is specifically designed to meet the challenges of labor-management relations and organizational change. The Institute’s training programs provide participants the opportunity to interact with and learn from experienced practitioners who use these skills every day. Federal mediators and private-sector arbitrators comprise the Institute faculty.

Mission: Advancing the Practice of Labor-Management Relations through Conflict Resolution Training

Operating as usual

Federal Mediation and Conciliation Service
05/17/2017

Federal Mediation and Conciliation Service

FMCS New Mediator Training - developing the next generation of conflict resolution experts.

We've gathered our newest mediators in Seattle this week for additional training to further enhance their communication and conflict resolution skills, and engage them in creative problem solving. They're working hard every day and practicing new techniques to prepare them for the prevention, management, and resolution of conflict in the [email protected].

The Society for Human Resource Management (SHRM) has approved the FMCS Institute to join their Recertification Provider ...
02/28/2017

The Society for Human Resource Management (SHRM) has approved the FMCS Institute to join their Recertification Provider network.
The FMCS Institute may now award SHRM Professional Development Credits (PDCs) for individuals seeking to recertify for SHRM-CP and SHRM-SCP certificates.

Contact Lynda Lee at [email protected] for more information

11/19/2015
The Six Competencies of Outcome-Based Communication

Our winter Six Competencies of Outcome-Based Communication course is ready for registration!

Two dates available:
January 14, 2016 or February 10, 2016
Latham, NY 12207
Cost: $250.00

This program identifies the core interpersonal communication skills necessary to achieve the outcomes we seek in the workplace and provides strategies for daily communication success.

For more information and to register https://goo.gl/uXI32E

Well done! Becoming a Labor Arbitrator training wrapped this week in Seattle, WA. We are excited about this twice yearly...
11/06/2015

Well done! Becoming a Labor Arbitrator training wrapped this week in Seattle, WA. We are excited about this twice yearly training opportunity and its potential to prepare future labor arbitrators for the challenges of real-world application.

Learn more about FMCS Institute training and development programs at www.fmcs.gov

What are FMCS Institute students learning about Mediation Skills for the Workplace? Visit www.fmcs.gov to find out how t...
10/30/2015

What are FMCS Institute students learning about Mediation Skills for the Workplace? Visit www.fmcs.gov to find out how the Institute’s highly interactive workshops are preparing organizations for collaborative problem-solving in a variety of workplace conflicts.

Thanks to the participants of our Mediation Skills for the Workplace course for all of your hard work this week in Washington, DC!

10/07/2015
Federal Mediation and Conciliation Service

Three Fall Courses are ready for registration! Labor-Management Negotiation Skills, Mediation Skills, and the very popular Becoming a Labor Arbitrator!

Enrollment for FMCS Institute Courses is open. Space is limited, register today!

Mediation Skills - Only 6 seats available
Dates: October 26-30, 2015
Location: FMCS Washington, DC
2100 K Street NW Washington, DC 20427
Cost: $1,200.00 Early bird $1,100.00 until September 26, 2015

Course Information :
Dealing effectively with conflict in the workplace has become a critical function in public and private organizations. Employers and employees are increasingly turning towards mediation to avoid costly and time-consuming litigation. Mediation has successfully applied to many types of workplace disputes, including grievances, EEO complaints, superior / subordinate problems, and peer conflicts.

This workshop focuses on the mediation process and skills required to be successful. Facilitating difficult conversations, creative problem-solving, interpersonal negotiations and communication will be covered. The course will not include substantive or statutory issues.

Highly interactive, with specially designed role-plays reflecting a variety of workplace conflicts, Mediation Skills for the Workplace, prepares your organization for collaborative problem-solving.

For more information: https://goo.gl/hO4OPC

Becoming a Labor Arbitrator
November 2-6, 2015
FMCS Seattle Training Center
2001 6th Avenue- Suite # 2500 Seattle, WA 98121
Cost: $2,500.00

Course Information:
This course is geared toward labor-management practitioners with substantial experience in industrial, labor, and employment relations who wish to become labor arbitrators. Successful completion of this training will substitute for three of the five minimum number of cases required to be placed on the FMCS Roster of Arbitrators.

This change became effective December 27, 2005. However, successful completion of the course does not guarantee a place on the FMCS Roster. The course can also enhance the practice and skills of current arbitrators.

For more information: https://goo.gl/AjJhbC

Labor-Management Negotiation Skills
November 16-20, 2015
FMCS Seattle Training Center
2001 6th Avenue- Suite # 2500 Seattle, WA 98121
Cost: $1,200.00/Early Bird $1,100.00 until October 16, 2015

Course Information:
Learn to develop the negotiation style, from traditional to interest-based, that is right for you and the bargaining climate in which you work. Develop the negotiation style that's right for you. This interactive workshop focuses on techniques for 21st century contract negotiations. The workshop covers traditional and interest-based negotiations.

The workshop will teach participants how to negotiate collective bargaining agreements. Participants will receive an FMCS Certificate of Training upon completion of the course.

For more information: https://goo.gl/xzWxLT

Enrollment for Mediation Skills and Becoming a Labor Arbitrator is now open!  Space is limited, register today.Mediation...
08/28/2015
Mediation Skills

Enrollment for Mediation Skills and Becoming a Labor Arbitrator is now open! Space is limited, register today.

Mediation Skills
Dates: October 26-30, 2015
FMCS Washington, DC
http://t.co/gDm2T4w6Ld

Becoming a Labor Arbitrator
November 2-6, 2015
FMCS Seattle Training Center
http://t.co/so3YHY6Y2F

Dates: October 26-30, 2015 Times: M-Th 8:30 a.m. - 5:00 p.m. (Fri - 1:00 p.m.) Location: FMCS Washington, DC Cost: $1200.00 Early bird 1100.00 until September 26, 2015 Course Information : Dealing effectively with conflict in the workplace has become a critical function in public and private organi…

Federal Mediation and Conciliation Service
07/30/2015

Federal Mediation and Conciliation Service

The U.S. Senate this morning confirmed Allison Beck as the first woman Director of the FMCS--an historic moment for the Agency!

Federal Mediation and Conciliation Service
07/30/2015
Federal Mediation and Conciliation Service

Federal Mediation and Conciliation Service

The FMCS is an independent Federal agency that provides mediation and resolution services to industry, government agencies and communities.

Federal Mediation and Conciliation Service
06/09/2015

Federal Mediation and Conciliation Service

Thinking about becoming a labor arbitrator? The FMCS Institute for Conflict Management is hosting its Becoming a Labor Arbitrator course June 8-12 in Arlington, VA. Here, labor-management practitioners are hard at work developing the skills essential for labor arbitration.

Check the FMCS Calendar of Events for course descriptions and information on future offerings.

http://www.fmcs.gov/internet/calendar.asp?date=&eventCat=&categoryID=40

05/14/2015

Leadership Conflict Resolution Skills: The Six Competencies of Outcome-Based Communication

Date: July 7, 2015 - 9am-4pm
Location: FMCS Washington, D.C. Training Center
Cost: $275.00 Early bird $250.00 if registered before June 7, 2015

Course Information: Communication occurs for many reasons and in many situations, circumstances, and environments. In the workplace, we are tasked with goals and objectives critical to mission accomplishment.
Topics covered:
Leadership and Conflict Resolution
Communication Outcome Goals
Interpersonal Dynamics at Work
Competency 2 Active Listening Skills
Competency 3: Empowering (and avoiding Disempowering) Others
Competency 4: Reframing the Perspectives of Others
Competency 5: Curiosity and Inquiry Skills
Competency 6: Maximizing Internal Locus of Control
Personal Action Planning

Email us at [email protected] for more information.

05/14/2015

Becoming a Labor Arbitrator

Date: June 8-12, 2015
Location: Arlington , VA
Cost: $2500.00

Course Information: Thinking about becoming a labor arbitrator? This program is geared toward labor-management practitioners with substantial experience in industrial, labor, and employment relations looking to develop the skills essential for labor arbitration. Successful completion of this training will substitute for three of the five minimum number of cases required to be placed on the FMCS Roster of Arbitrators. This change became effective December 27, 2005. However, successful completion of the course does not guarantee a place on the FMCS Roster. The course can also enhance the practice and skills of current arbitrators.

Please Note: The staff and faculty for the Labor Arbitration course require a clear bio of your collective bargaining experience to be completed and submitted prior to acceptance to the Labor Arbitration course, if you intend to apply for placement on the FMCS Arbitrator Roster.

Email us at [email protected] for more information or to register

The New NLRB Deferral Standards: Babcock & Wilcox and its Implications for Advocates Date: May 12, 2015 Time: 9:00 a.m. ...
04/27/2015
FMCS :: Learning :: FMCS Institute :: Online Registration

The New NLRB Deferral Standards: Babcock & Wilcox and its Implications for Advocates
Date: May 12, 2015
Time: 9:00 a.m. - 4:00 p.m.
Location: FMCS National Headquarters
Cost: $ 250

Course Information:
In Babcock & Wilcox Construction Co., the Board made significant changes to the standards applicable to reviewing
arbitral decisions and grievance settlements. These new standards require that the parties authorized resolution of
the statutory issue, that the unfair labor practice issue is adequately considered, and that the outcome is reasonably
permitted under the Board law. The Board decided not to apply the new standards to all cases, and which
standard is applicable will depend both on whether the contract pre- or post-dated the Babcock & Wilcox decision
and, if the contract pre-dated the decision, what the parties contemplated when they agreed to the contract or arbitration
and when the relevant contract was executed.

This interactive program will include opening remarks by NLRB General Counsel, Richard F.Griffin, Jr. on the decision and
Guideline Memorandum, discussions led by NLRB Deputy Assistant General Counsel John Doyle and leading labor and
management advocates, Doreen Davis of Jones Day and Keith Bolek of O'Donoghue & O'Donoghue LLP, as well as
case studies, practice tips and small group exercises. Advocates will leave with a clear understanding of the new deferral
standard and its implications for collective bargaining negotiations, pre-arbitral strategy, and advocacy during arbitration proceedings.

Topics Include:
• Spielberg, Olin, Alpha Beta, and Babcock & Wilcox – the history of deferral
• Memorandum GC 15-02: the GC’s guide to Babcock & Wilcox
• The new, three-pronged test for deferral
• What the reversed burden of proof means for advocates
• Deferral pending arbitration and pre-arbitration settlement agreements Minefields, strategies, and tactics

Upon successful completion of this course, participants will receive an FMCS Certificate of Training.

Instructors:
John Doyle, NLRB Deputy Assistant General Counsel
Keith Bolek, O'Donoghue & O'Donoghue LLP
Doreen Davis, Jones Day
Arthur Pearlstein, FMCS Director of Arbitration

Special Guest: NLRB General Counsel, Richard F. Griffin, Jr. with opening remarks

Registration Information :
This class will be limited to the first 25 registrants.

https://www.fmcs.gov/secure/fmcsinst/instituteRegistration.asp?categoryID=144&TextOnly=0

We're excited by this new offering! Leadership Conflict Resolution Skills: The Six Competencies of Outcome‐Based Communi...
01/29/2015
FMCS :: Learning :: FMCS Institute :: Online Registration

We're excited by this new offering!

Leadership Conflict Resolution Skills: The Six Competencies of Outcome‐Based Communication

Date: July 7, 2015— 9 am‐4 pm

Location: FMCS Washington, D.C. Training Center

Cost: $275.00/Early bird $250.00 before June 7, 2015

Course Information: Following the program, participants will be able to identify the 6 core competencies of outcome‐based communication and develop strategies for utilizing these skills for
improved workplace environments, enhanced conflict resolution outcomes, and all‐important mission accomplishment goals.

To register, click here:
https://www.fmcs.gov/secure/fmcsinst/instituteRegistration.asp?categoryID=144&TextOnly=0

A new offering by popular demand - Art and Science of Dealing with Difficult PeopleDate: May 6, 2015—9 a.m. ‐ 4 p.m.Locati...
01/29/2015
FMCS :: Learning :: FMCS Institute :: Online Registration

A new offering by popular demand -

Art and Science of Dealing with Difficult People

Date: May 6, 2015—9 a.m. ‐ 4 p.m.

Location: FMCS Washington, D.C. Training Center

Cost: $275.00/Early bird $250.00 before April 6,
2015

Course Information: Every day we encounter people whose behavior comes across to us as obstructive,
obnoxious, stubborn, offensive, or worse. What are the roots of difficult behavior? How to handle it successfully ?

To register click here:

https://www.fmcs.gov/secure/fmcsinst/instituteRegistration.asp?categoryID=144&TextOnly=0

01/29/2015

Labor‐Management Negotiation Skills
Dates: April 13‐17, 2015—9:00 a.m. ‐ 4:30 p.m.. (12:00 p.m. on April 17)

Location: FMCS Washington, D.C. Training Center

Cost: $1,200.00/Early Bird $1,100.00 before March 13, 2015

Course Information: Develop the negotiation style that's right for you. This interactive workshop focuses on techniques for 21st century contract negotiations. The workshop covers traditional and interest‐based negotiations, and it will teach participants how to negotiate collective bargaining agreements.

To register click here: https://www.fmcs.gov/secure/fmcsinst/instituteRegistration.asp?categoryID=144&TextOnly=0

Mediation Skills for the WorkplaceDates: March 16‐20, 2015—8:30 a.m. ‐ 5:00 p.m. (1:00 p.m. on March 20)Location: FMCS O...
01/29/2015
FMCS :: Learning :: FMCS Institute :: Online Registration

Mediation Skills for the Workplace
Dates: March 16‐20, 2015—8:30 a.m. ‐ 5:00 p.m. (1:00 p.m. on March 20)

Location: FMCS Oakland, CA Training Center

Cost: $1200.00/Early Bird 1100.00 before February 16, 2015

Course Information: This workshop focuses on the mediation process and skills required to be successful. Facilitating difficult conversations, creative problem‐solving, interpersonal
negotiations, and communication will be covered. The course will not include substantive or statutory issues.

To register click here: https://www.fmcs.gov/secure/fmcsinst/instituteRegistration.asp?categoryID=144&TextOnly=0

01/29/2015

Arbitration for Federal Advocates

Dates: March 3‐5, 2015—9:00 a.m. ‐ 5:00 p.m. (4:00 p.m. on March 5)

Location: FMCS Washington, D.C. Training Center Cost: $1000.00/Early Bird: $900.00

Course Information: This intensive, three‐day program is designed specifically for labor practitioners in the federal sector. The course enhances the arbitration advocacy abilities of experienced labor relations practitioners, union business agents, stewards, personnel managers, analysts, and attorneys ‐‐ for both labor and management.

Click here to register:

https://www.fmcs.gov/secure/fmcsinst/instituteRegistration.asp?categoryID=144&TextOnly=0

01/29/2015

Arbitration for Advocates
Dates: February 18‐20, 2015—9:00 a.m. ‐ 5:00 p.m. Location: FMCS Oakland, CA Training Center
Cost: $1000.00/Early Bird: $900.00
Course Information: This dynamic, three‐day course enhances the arbitration advocacy abilities of
experienced labor relations practitioners, union business agents, stewards, personnel managers, analysts, and attorneys ‐‐ for both labor and management.

Click here to register: https://www.fmcs.gov/secure/fmcsinst/instituteRegistration.asp?categoryID=144&TextOnly=0

01/29/2015

The FMCS Institute for Conflict Management delivers conflict resolution training that’s accessible, practical, experience‐based and directed toward individuals and small groups of employees and managers. The training is specifically designed to meet the challenges of labor‐management relations and organization change. The Institutes training provide participants the opportunity to interact with and learn from experienced practitioners who use these skills every day. Federal mediators and private‐sector arbitrators comprise
the Institute faculty. We're pleased to announce our current schedule of classes!

06/17/2014

Our Becoming a Labor Arbitrator course is in full swing this week. If you missed this offering, stay tuned to our page for updates on Fall dates!!

Mediation Skills for the Workplace - March 2014
05/08/2014

Mediation Skills for the Workplace - March 2014

04/29/2014

The programs are filling up fast, but there is still space left in both "Becoming a Labor Arbitrator" - June 16-20 Kansas City, and "Essential Neutral Skills Series: Consciously Competent Neutral" - July 30 Washington DC. For more information visit the FMCS Institute website or contact us!

FMCS Institute Course Offerings
04/17/2014

FMCS Institute Course Offerings

04/16/2014

The FMCS Institute has added a new course! Essential Neutral Skills Series: Consciously Competent Neutral. Check it out on the FMCS website, www.fmcs.gov

04/03/2014

The Labor Management Negotiation Skills course in Seattle, WA is completely full! However, there are a few spots left open in the Art and Science of Inquiry program that is being held in Washington, D.C.. Check it out!

03/06/2014

Check out the FMCS Institute course offerings new for 2014:

- Fundamentals of Effective Collective Bargaining
- Workplace Management for Bullying Behavior
- Generations in the Workplace
- Advanced Mediation Skills
- Essential Neutral Skills

Address

One Independence Square - 250 E St, SW
Washington D.C., DC
20427

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 10:00 - 17:00
Sunday 00:00 - 23:00

Telephone

+1 202-606-8100

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