Utility Management Services

Utility Management Services Utility Management Services, Inc. (UMS) is a utility bill auditing and rate consulting firm located in Wilmington, NC. UMS is a utility bill auditing and rate consulting firm.

We help businesses and governmental agencies reduce their utility bills by finding billing errors, overcharges and rate savings opportunities. We serve businesses and governmental agencies of all sizes and types. We use our proprietary software, RateMaster, to analyze our customer's utility bills, find errors and find lower rate alternatives. Our services are on a contingency basis - if we save money for a customer we share the savings. Otherwise, our services are completely free. This makes our services risk-free for our customers. We serve customers throughout the southeastern U.S. (UMS) is the largest and most successful firm of its type in the Southeast. Since 1998, we have secured over $150 million in savings for our customers by uncovering overcharges, billing errors and ongoing savings opportunities. In recent years, we have become increasingly active in the design of utility rates. We have intervened in front of state regulators on behalf of our customers in utility rate cases. We strive to make changes in the design and structure of utility rates to make the rates more fair and to save money for our customers. Recently, we intervened in a utility rate case on behalf of a Fortune 500 customer. As a result of that work, we achieved $ 2,700,000 in annual utility bill reductions for that customer. In some cases there are charges on utility bills that utility companies automatically apply to the bills of all of their customers. Some customers are exempt from some of those charges. The customer must know that he is exempt and must take action to remove the charges and get refunds for the over payments. We have secured hundreds of thousands of dollars in refunds in recent years for customers as a result of errors and overcharges on their utility bills. How much of a refund can we secure for you? SAVINGS OPPORTUNITIES FOR BUSINESSES We are are seeking new customers. We may be able to secure significant refunds or ongoing savings on the utility bills for your business. Please call us or go to our website. How much can we save for you? Would your business like to secure refunds or reduce their ongoing electric bills? Learn more about us at our web site - www.UtilManagement.com. BACKGROUND AND HISTORY The founder of UMS, Brian Coughlan, started his career in 1982 as an Industrial Power Engineer at a major U.S. utility. He provided customer service and technical/engineering assistance to manufacturers and governmental agencies. He discovered that many customers were paying much more than they should for electricity simply because they did not know about or understand the many complex rate alternatives that were available. He went on a mission to help each of his business customers buy electricity at the lowest available rate for their particular needs and usage characteristics. Shortly thereafter, he was called on the carpet by his boss and told that he was not to inform customers of the lower available rate options. He was told that the power company was a for-profit corporation with a responsibility to our shareholders to maximize earnings and profits. He was told that it was up to the customers to find out about the lower rates and determine which was the best for their needs. He didn't realize it at the time, but the initial seed of UMS was planted in that meeting. Fifteen years later, Brian was managing a workforce of 500 people at the power company. He and his staff provided engineering and customer service to more than 300,000 customers. They were continuing to follow the unwritten company-wide rule of intentionally not informing customers of the lower available rate options. He decided to leave the power company and founded UMS to help customers lower their utility bills. The rest is history.

Operating as usual

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09/14/2020

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This is just cool!
09/11/2020

This is just cool!

Utility Management Services has been helping farms and agricultural businesses save money for over 20 years. For more in...
09/09/2020

Utility Management Services has been helping farms and agricultural businesses save money for over 20 years.
For more information visit us at www.utilmanagement.com

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09/07/2020

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Economic hardships have affected almost every industry during the Coronavirus pandemic. State governments are working to...
09/04/2020

Economic hardships have affected almost every industry during the Coronavirus pandemic. State governments are working to determine how to open our schools again. Utility Management Services wants to help them with their bottom line.
Click here to learn more https://indd.adobe.com/view/eb7be277-cf99-4bc7-8804-377540f60fff

For more information and to schedule a risk-free, off-site audit visit us at www.utilmanagement.com

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09/02/2020

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08/31/2020

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08/28/2020

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08/26/2020

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08/24/2020

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It's Time For Friday Funnies!
08/21/2020

It's Time For Friday Funnies!

Utility Management Services has been helping businesses and organizations save money on their electric bills for over 20...
08/19/2020

Utility Management Services has been helping businesses and organizations save money on their electric bills for over 20 years!

These hard economic times due to COVD-19 have hot everyone. Has your farm or food processing plant been effected? Utility Management Can Help!

For more information or to schedule your risk-free, off-site audit visit us at www.utilmanagement.com

For over 20 years Utility Management Services has been helping businesses and organizations save money on their electric...
08/17/2020

For over 20 years Utility Management Services has been helping businesses and organizations save money on their electric bills!
Read below to see how it all started.

It's Time For Friday Funnies!
08/14/2020

It's Time For Friday Funnies!

For over 20 years Utility Management Services has helped all kinds of businesses and organizations save money on their e...
08/10/2020

For over 20 years Utility Management Services has helped all kinds of businesses and organizations save money on their electric bills.

For more information or to schedule your risk-free, off-site audit visit us at www.utilmanagement.com

Friday Funnies Are Here Again!
08/07/2020

Friday Funnies Are Here Again!

08/05/2020
The Hill Street Group

Want to learn more about UMS? Watch the video interview below with one of our Michigan Account Managers, Tim Romisch

https://www.facebook.com/hillstreetgroup/videos/699563930597205/

Pam Lippitt of the Hill Street Group talks with Tim Romisch of Utility Management Services about how the company helps businesses & organizations realize significant annual savings and refunds from their Power Providers through our off-site, contingency based Audit & Analysis Services

Economic hardships have affected almost every industry during the Coronavirus pandemic. State governments are working to...
08/05/2020

Economic hardships have affected almost every industry during the Coronavirus pandemic. State governments are working to determine how to open our schools again. Utility Management Services wants to help them with their bottom line.
Click here to learn more https://indd.adobe.com/view/eb7be277-cf99-4bc7-8804-377540f60fff

For more information and to schedule a risk-free, off-site audit visit us at www.utilmanagement.com

It's Time For Friday Funnies With UMS!
07/31/2020

It's Time For Friday Funnies With UMS!

For over 20 years Utility Management Services has helped all kinds of businesses and companies save money on their elect...
07/29/2020

For over 20 years Utility Management Services has helped all kinds of businesses and companies save money on their electric bills. You could be next.

Click here to request your risk-free, off-site audit www.UtilManagement.com

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07/24/2020

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With the current heatwave, we thought you all should know...
07/24/2020

With the current heatwave, we thought you all should know...

Utility Management Services has been helping farms and agricultural businesses save money for over 20 years. For more in...
07/20/2020

Utility Management Services has been helping farms and agricultural businesses save money for over 20 years.
For more information visit us at www.utilmanagement.com

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07/17/2020

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Address

6317 Oleander Dr
Wilmington, NC
28403

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

(910) 793-6232

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