DC Water

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DC Water

David Gadis, CEO and General Manager

The District of Columbia Water and Sewer Authority provides drinking water and wastewater services to residents, visitors and employees of the District and parts of the surrounding area.

15/11/2024

Yesterday’s rainfall was the most this region has seen since October 1.
Even so, we still remain under a drought watch. You can help though. Check out these tips to conserve water while the dry spell continues.

07/11/2024

Fall Cleaning 🍂🧹Our team is hard at work clearing catch basins of leaves and debris to ensure smooth drainage throughout the season. This essential maintenance helps prevent flooding.

To report a clogged basin, call the DC Water Command Center 202-612-3400

05/11/2024

📢 Have you heard? We're hosting a Lead Free DC webinar on Thursday, November 14th at 2:00 pm!

We'll share the latest updates about removing lead water service lines from the District and talk about upcoming notices DC residents need to know about! Whether you're curious about how to replace lead service lines or just want to stay informed, this is your chance to connect with our team, ask questions, and engage with fellow community members!💧

30/10/2024

What’s spookier than ghosts?
“Flushable” Wipes!

Remember to throw wipes and wrappers in the trash this Halloween 👻

23/10/2024

Questions about your water bill? We’re here to help! Check out this video covering our billing process step by step, including common issues that may occur.

Need assistance? Visit dcwater.com/cares for info

22/10/2024

80° in October is odd.

Our Capitol Hill water main rehabilitation crew is keeping cool with DC Tap!

This water main rehabilitation project services about 30 homes. Replacing the existing main that was installed in the 1970s

21/10/2024

National Lead Poisoning Prevention Week is here, and it’s the perfect time to learn how to protect your family and community from lead exposure! 💧

Did you know lead pipes are a major source of contamination in drinking water? But there’s good news—we’re working hard to create a lead-free DC AND you can get your lead service lines replaced for FREE!

How does it work? Our contractors will conduct a test pit at your property line to confirm if your service line is made of lead. Test pits, are a “dig-and-determine” test to confirm that your service line is lead. If it is, it will be replaced!

Want to learn more about securing your free replacement? Visit dcwater.com/lead

18/10/2024

New in town? We created this guide to help you safely navigate thru the .

Smithsonian’s National Zoo and Conservation Biology Institute

17/10/2024

What’s your drop in the bucket? asks each of us to consider how we can, or do, contribute to protecting and improving water access for all. We posed that question to our employees, and here's what they had to say. The Value of Water

15/10/2024

DC Water wants your input on the Environmental Assessment for the Piney Branch Tunnel Project which will keep 40 million gallons of untreated sewage & stormwater from pouring into Piney Branch. Comment at dcwater.com/pbs

11/10/2024

🚰💧 It’s Customer Service Appreciation Week!

Every day, across multiple teams and functions, Team Blue delivers exceptional service to our customers, ensuring their needs are met with care, professionalism, and dedication. From our DC Water Cares program to our 24/7 Command Center, we’re here to serve you. Our customer service extends beyond the phone lines and into the community, where our crews are dispatched day and night to make crucial repairs throughout the city, keeping the water flowing!

Thank you for being on the front lines of our phone lines, for repairing even when it’s daring, and for serving ice-cold tap in a snap!

Thank you, Team Blue!

08/10/2024

Have you heard about our .soil?
We are at the conference today spreading the word (and the soil)!

Bloom is a specialized compost alternative created from recycled wastewater in DC 🌻💩🔋

Learn more bloomsoil.com

07/10/2024

The Potomac River Tunnel Project team is proud to participate in DC Water’s Mentor Protégé Program! In support of DC Water’s Fair Share Objectives, the CBNA-Halmar Clean Rivers JV is leveraging this Program to help develop the capacity of disadvantaged, and women-owned businesses. The project’s lead designer, COWI- Hatch is mentoring two DBE (Disadvantaged Business Enterprise) firms and has developed a 9-module training program focused on contracting and business development.

Today we shine a spotlight on one of them – Wave Civil! Wave Civil is a certified disadvantaged civil engineering design & construction management firm located in the DC metro area. Wave Civil takes pride in being a one-stop shop for all civil engineering planning, design, permitting, and construction support services and they have expertise in developing and supporting water and wastewater projects and programs.

Visit www.dcwater.com/prt to learn more about the Potomac River Tunnel project.

30/09/2024

Our team works hard every day to ensure clean drinking water & protect our water resources. Help support a sustainable, resilient, equitable & reliable water supply. Our only source is the Potomac River. Protect it.

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+12027872000

Website

http://www.dcwater.com/

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Videos

What’s spookier than ghosts? “Flushable” Wipes! Remember to throw wipes and wrappers in the trash this Halloween 👻

What’s your drop in the bucket? #ImagineADayWithoutWater asks each of us to consider how we can, or do, contribute to protecting and improving water access for all. We posed that question to our employees, and here's what they had to say. The Value of Water

A disruption in water service to DC could cost billions to the economy. Our CEO David Gadis joins the Interstate Commission on the Potomac River Basin and other leaders to call for resiliency & a second source of water supply. Read the report at https://potomacriver.org/news/watersupply/

Our Clean Rivers Project is no joke! We couldn’t agree more Mayor Bowser ! We are proud of how the project is helping to clean up DC’s rivers, enhancing their health, beauty, and resilience for future generations. Learn more at dcwater.com/cleanrivers.

“It is not going to smell how you think“ says Chris Peot, an environmental engineer and president of Bloom Soil. He explains more in his recent interview “Transforming Waste” on the County Cable Montgomery podcast, about the many benefits of DC Waters Bloom soil. Chris explains how DC Water is turning waste into an environmentally friendly fertilizer known as Bloom, an EPA certified Class A Exceptional Quality biosolids product! Take a listen on Spotify, YouTube, or wherever you get your podcasts! www.youtube.com/watch?v=yX9foCy5G1w

Potomac River Tunnel

Remember the time we broke ground on the Potomac River Tunnel project?💭 We are flashing back to the groundbreaking ceremony in May for our newest project, the Potomac River Tunnel, which will reduce combined sewer overflows to the Potomac River. To view the full recap video, visit our YouTube Channel and to learn more about the project visit www.dcwater.com/prt.

DC Water Cares is your reconnection before disconnection! 💧 DC Water has a long history of assisting customers in financial need. DC Water Cares offers various programs to reduce monthly bills, provide flexible payment plans, and give one-time bill credits. If you're struggling to pay your water bills, we want to help. Watch to learn more about how we can support you! 📞 Call us at 202-354-3600 or email [email protected] to discuss your options. 🌐 For more information, visit dcwater.com/cares.

Happy Infrastructure Week! We are always working to upgrade our water and sewer systems. That includes replacing a water main under Constitution Avenue installed 7 years after the Civil War. #InfrastructureWeek

This #DrinkingWaterWeek, imagine a city without lead. In DC, were already working towards it. Our Lead Free DC program has set out to replace more than 42,000 lead service lines. Where do we start? At your door! We’re out in the community informing neighbors about Lead Free DC, the construction process, and how to sign up. Learn how help make a better city, without lead at dcwater.com/lead

Our Bloom soil amendment is the winner of the 2024 Canopy Award for Sustainability from Casey Trees!

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About DC Water.

We constantly strive to be a world-class water utility. Our mission is to exceed expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.