Mid-Hudson Fiber

08/07/2026

Hands-on training keeps our team sharp! Our Mid-Hudson Fiber technicians are learning to locate underground utilities safely and accurately. 🦺📍

08/06/2026

💙 **A Huge Thank You from All of Us** 💙

After more than **24 hours of nonstop work**, we're happy to share that **phone services are coming up and restoring!** 🎉
Might be a little spotty, in and out for a bit as they make changes and migrate but the home streatch is here!!

This wasn't the way any of us wanted to spend the last day, and we know it wasn't how you wanted to spend it either. We're truly sorry for the disruption and frustration this caused.

Behind the scenes, our engineers worked around the clock rebuilding a critical server from the ground up to get everything back online. It wasn't a quick fix, but they didn't quit until the job was done.

We're especially grateful for a community that understands we're real people doing everything we can to keep you connected. (We'd also like to officially confirm that our engineers are now running on equal parts coffee, determination, and very little sleep. ☕)

Thank you for sticking with us. Your support means more than you know, and we're grateful to have you as part of the MHF family. 💙

08/05/2026

**Service Update**

Phones are still down , that’s being worked on still!

To all our streaming customers.
We’re back in business! We just got word that MidHudson MyStream is up and running as is IPTV.
If you’re still having internet issues please text the office. All Internet equipment has been back up since early afternoon.

First, the good news: **Internet and Wi-Fi services have now been restored for all subscribers.** 🎉

We're still actively working to restore **phone services** (both for our office and our subscribers) as well as **streaming TV**. Our team is making great progress, and we're hopeful these services will be restored by the end of the day. That said, because we're rebuilding servers following this morning's crash, it's possible some restoration work could continue into tomorrow.

We know how important these services are, and we're truly sorry for the disruption this has caused.

We also want to say **thank you**. To everyone who has stopped by the office, shared a laugh, offered words of encouragement, or simply shown patience and understanding—your kindness hasn't gone unnoticed. It means a lot to our entire team, especially to the engineers and technicians who have been working nonstop since early this morning to get everyone back online.

We're not done yet, but we're getting there. Thank you for sticking with us, and we'll continue to share updates as we have them. 💙

08/05/2026

FINAL UPDATE::: Everyone's internet should be restored now!
We are still working on phones, with no ETA just yet.

UPDATE::Service Update ✅

Good news! Our engineers have been working since 6:00 AM, and we're happy to share that services are expected to begin coming back online within the next hour.

Thank you for your patience while we worked through the issue. We know how disruptive outages can be, and we truly appreciate everyone's understanding while our team worked to get things back on track.

As systems come back online, some services may take a little time to fully sync up, but we're in the home stretch.

We'll let you know once everything is fully restored. Thanks for sticking with us! 💙

🚨 **Our server woke up with no coffee .** 😅

also the phones are down!

The good news? Our engineers have been on the case since **6:00 AM**, sweet-talking it, bribing it with coffee, and giving it the occasional "we're not mad, just disappointed" look. ☕💻

They're tinkering away as fast as they can to get everything back online. Thanks for hanging in there with us—we promise they're working harder than the server is. 💙

We'll keep you posted, and hopefully our server remembers it's part of the team very soon! 😉

08/05/2026

FINAL UPDATE::: Everyone's internet should be restored now!
We are still working on phones, with no ETA just yet.

UPDATE:: Service Update ✅

Good news! Our engineers have been working since 6:00 AM, and we're happy to share that services are expected to begin coming back online within the next hour.

Thank you for your patience while we worked through the issue. We know how disruptive outages can be, and we truly appreciate everyone's understanding while our team worked to get things back on track.

As systems come back online, some services may take a little time to fully sync up, but we're in the home stretch.

We'll let you know once everything is fully restored. Thanks for sticking with us! 💙

Good morning, Columbia & Greene County… ☕😴

Well… this isn’t exactly the wake-up call any of us were hoping for.

We’re seeing what appears to be a widespread outage across parts of Columbia and Greene County this morning. Our teams are just getting eyes on it, so we don’t know the cause just yet—but we’re already digging in to figure it out.

We know your coffee, work, and morning scrolls are counting on us, and we’ll get everyone back online as quickly and safely as possible. Thanks for hanging in there while we track this one down. We’ll keep you updated as soon as we know more!

08/03/2026

⚠️ Well... that's not where a utility pole belongs. 😅

A downed pole in Coxsackie has caused a service interruption for some of our neighbors.

The good news? We're ready to jump into action! 💪 The only thing standing between you and getting back online is Central Hudson completing their repairs so we can safely access and restore our equipment.

In the meantime, send some good vibes to the line crews working out there in the heat! 👏💜 We know being without service is never fun, and we truly appreciate your patience.

We'll keep you posted as soon as we have an update. Thanks for hanging in there with us! ⚡

08/01/2026

Check out Rachel, our VP of Human Resources and Corporate Affairs chat about what it takes to be in business for 55 years 🎉

🌟 Member Spotlight 🌟

Our summer issue of Greene County NOW features Mid-Hudson Fiber, a local company celebrating 55 years of connecting homes, businesses, and communities across the region.

The story takes a closer look at the company’s commitment to providing fast, reliable internet service and the major investment, skilled workforce, and long-term planning required to build infrastructure that will serve our communities well into the future. With more than 99% of its team living locally, Mid-Hudson Fiber brings a true hometown perspective to its work.

That commitment extends far beyond internet service. Mid-Hudson Fiber gives more than $100,000 back to local communities each year through sponsorships, events, youth programs, and nonprofit support. The company has also worked closely with Greene County to expand wired internet access, helping ensure more residents and businesses have the connectivity they need to thrive.

We are incredibly grateful for the many ways Rachel and the entire Mid-Hudson Fiber team support the Chamber, our members, and the greater Greene County community. They consistently show up, lend a hand, and invest in the people and organizations that make our region special. We are proud to celebrate their 55-year legacy and shine a light on the work they are doing to keep our communities connected.

Watch our new video featuring Rachel, then be sure to read the full story and explore everything included in the summer issue of Greene County NOW!

🔗 Link in the comments!

07/31/2026

Mid-Hudson Fiber recently partnered with Vermeer Mountain West for MUD Masters & Locator Training—giving our technicians valuable hands-on experience to work smarter, safer, and more efficiently. We’re proud to keep investing in our team! 💪🔧

07/29/2026

🌧️ The heavy rain and flooding have caused several service outages in our area. Our technicians are working hard to restore service as quickly and safely as possible. Thank you for your patience and kindness toward our staff! 💙

07/29/2026

🔌 Tech Tuesday: Wi‑Fi or Ethernet?

Wi‑Fi keeps your mobile devices connected, while Ethernet can provide added stability for devices that stay in one place.