30/09/2025
The councillor’s mandate
The councillor’s role is not an easy one and will demand expertise and knowledge
about the local government system and municipal environment. Councillors require an in depth
understanding of their mandate.
High level of expectations of the community they serve, competing interests among the different groups of citizens living in the municipality, limited human and financial resources and tight timeframes for delivery of services are some of the difficult challenges that councillors will face
during their five-year term.
The councillor’s mandate must guide him or her in the conduct of their duties.
Three important aspects of the councillor’s mandate are:
Acting as representatives of the community they serve
Providing leadership roles in the council, and
acting as custodians or guardians of public finances.
Critical to all of these is the requirement that they work to improve the lives of all the citizens in the municipality.
The improvement of the peoples’ lives can be achieved through the provision of basic services, development and growth of the economy, recognising and harnessing the skills potential of people living in the municipality, mobilising the people to make their own contribution to improve their living conditions and job creation.
Effective representation requires that the councillor knows and understands
the interests of the people in their municipality. This means all residents in the municipality.
Councillors need to have a thorough understanding and knowledge of the main issues in their municipality. They are the link between the public
and the council and owe their primary loyalty to their public. To fully represent their municipality and if they are ward councillors, their wards, councillors should know:
Who the people are in their municipality and/or ward (this would include things
like gender, age, employment status, economic status)
what the key issues of these people are (these issues may be competing depending on different interest groups)their perspectives and opinions of council plans including the municipality’s Integrated Development Plan (IDP).
the key infrastructure features of the municipality, such as the housing and health situation, sports and recreation facilities and access to transport
the socio-political and economic features of the municipality (e.g. political parties, organised civil society, business organisations, investment bodies,etc).
This effective representation means listening to the people that they serve and
working towards addressing their concerns and issues as a professional and
committed councillor. It also requires regular consultation and report backs to
the communities. It is often at this report back stage that councillors receive the
most criticism. An often-heard comment is that councillors are only seen every
five years when it is time for their re-election. Ongoing consultation and ensuring
that the public is kept informed of council decisions in an honest and open way
contributes towards government accountability and provides an impetus for the
councillor to be re-elected into office.